steering MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

X
Press the 0041or0068 button to select the
desired name.
Or
X To start rapid scrolling: press and hold
the 0041 or0068 button longer than 1 sec-
ond.
Rapid scrolling stops when you release the
button or reach the end of the list.
Using the steering wheel buttons
X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
X To exit the telephone book: press the
0076 button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
Using the steering wheel buttons
X Use the 0080or007F buttons to select the
TEL
TEL menu.
The display shows the mobile phone opera-
tional readiness symbol.
X Press the 0061button.
The display shows the most recently dialed
numbers or names in the redial memory.
X Press the 0041or0068 button to select the
desired name or number.
X To start dialing: press the0061button.
The on-board computer dials the corre-
sponding phone number.
When a connection is established, the
name of the other person and/or the call
duration appear in the display.
Or
X To exit the redial memory: press the
0076 button. Display messages
Notes on display messages
Important safety notes G
WARNING
No information will be displayed if either the
instrument cluster or the display is inopera-
tive.
As a result, you will not be able to see warning
and indicator lamps or information about the
driving conditions, such as speed or outside
temperature. Driving characteristics may be
impaired. Adjust your driving style and vehicle
speed accordingly.
Contact a qualified specialist workshop
immediately. G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be
affected. This could cause you to lose control
of your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
i If you turn the key to position 2in the
ignition, a display check is performed. All
warning/indicator lamps (except the turn
signal indicator lamps) and the display are
activated. Before starting the journey,
check that the warning and indicator lamps
are operating correctly.
Vehicles without steering wheel but-
tons Warnings, malfunctions or additional infor-
mation may also be shown in the display. The
following tables show all the display mes-
sages. A warning tone sounds with certain
display messages. Display messages
199On-board computer and displays Z

Vehicles with steering wheel buttons
The on-board computer shows warnings, mal-
functions or additional information in the dis-
play. A warning tone sounds with certain dis-
play messages. Display messages of a high
priority are shown in red.
Please respond in accordance with the dis-
play messages and follow the additional
notes in this Operator's Manual.
You can hide low-priority display messages by
pressing the 0080,007F,0041or0068 but-
ton on the steering wheel or the 0045reset but-
ton.
You cannot hide display messages of the
highest priority. These messages will con-
tinue to be shown in the display until their
cause has been eliminated.
The on-board computer stores certain display
messages in the message memory
(Y page 200).
The following shows all the messages that
could appear in the display, arranged alpha-
betically. Message memory
The on-board computer only records and
shows malfunctions and warnings from cer-
tain systems. Therefore, make sure that your
vehicle is safe to use. You could cause an
accident by driving an unsafe vehicle.
The on-board computer stores certain display
messages. In the Message memory menu,
you can call up stored display messages.
Using the steering wheel buttons
X Press the 0080or007F button repeatedly
until the number of stored display mes- sages, e.g.
2
2 messages messages, appears in the dis-
play.
If no malfunctions have occurred, the No No
messages
messages message appears.
X Scroll through the stored display messages
with the 0041or0068 button.
X To exit the message memory menu:
press the 0080or007F button.
When you switch off the ignition, all display
messages are deleted from the message
memory. 200
Display messagesOn-board computer and displays

Display messages on vehicles without steering wheel buttons
Display messages Possible causes/consequences and
0050
0050Solutions ...
...
LIM km/h LIM km/h The speed display flashes.
The vehicle has exceeded the speed set for variable SPEEDTRONIC
or the programmed maximum speed for permanent
SPEEDTRONIC, e.g. on a steep downhill gradient (overrun mode).
X
Apply the brakes yourself as required. NO TPMS NO TPMS The
NO
NOmessage is displayed for 30 seconds. The TPMS
TPMSmessage
is also displayed after 30 seconds.
The tire pressure monitor has malfunctioned.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. NO TPMS NO TPMS The
NO
NOmessage is displayed for 30 seconds. The TPMS
TPMSmessage
is also displayed after 30 seconds.
The tire pressure monitor is not receiving signals from one or more
wheels because:
R a wheel has been replaced with the spare wheel without wheel
electronics.
R the maximum temperature on one of the wheel electronics units
has been exceeded.
R the wheel electronics are malfunctioning.
X Have wheels with suitable wheel electronics units installed at a
qualified specialist workshop. — — — —
TPMS
TPMS The
— —
— — message is displayed for 30 seconds. The TPMS
TPMSmessage
is also displayed after 30 seconds.
The pressure is insufficient in one or more tires, or the pressures
of the individual tires differ significantly.
X Check the tire pressure at the next opportunity and correct it if
necessary (Y page 293). Display
messages
201On-board computer and displays Z

Display messages on vehicles with steering wheel buttons
Safety systems Display messages Possible causes/consequences and
0050
0050Solutions ABS
ABS
Visit workshop Visit workshop
ABS has been deactivated due to a malfunction. ESP
®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. ABS ABS
Unavailable Unavailable ABS is temporarily unavailable or is deactivated due to undervolt-
age. ESP
®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
The battery may not be being charged.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive for a short distance at a speed of more than 13 mph
(20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 206
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions Check tire(s)
Check tire(s)
0054 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the tires.
X Repair or change the wheel if necessary (Y page 307).
X Check the tire pressure and correct it if necessary
(Y page 293).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Warning
Tire
Tiredefect
defect
0054 One or more tires is losing air rapidly. If the tire pressure monitor
has detected the affected wheel, the wheel position is also dis-
played.
X
Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 307).Vehicle
Display messages Possible causes/consequences and
0050 0050Solutions 003D
Battery/Alterna‐ Battery/Alterna‐
tor Visit workshop tor Visit workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 00E6
Electrical Step Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 74). Before stepping out, remind
the passengers that the step is missing. Display
messages
219On-board computer and displays Z

Indicator and warning lamps in the instrument cluster
Problem Possible causes/consequences and
0050
0050Solutions 0072
The yellow ASR/
ESP®
warning
lamp flashes
while the vehicle
is in motion. G
WARNING
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0072
The yellow ASR/
ESP®
warning
lamp is lit while
the engine is
running. ASR is deactivated.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Activate ASR again. Exceptions (Y page 60).0089
0025003D0065
The yellow ESP ®
, ABS
and ASR/BAS indicator
lamps and the red
brake system indicator
lamp are lit while the
engine is running. EBD is malfunctioning or deactivated due to undervoltage or mal-
function.
The battery may not be being charged.
G WARNING
The rear wheels could lock sooner than expected when you apply
the brakes. The braking distance can increase in emergency brak-
ing situations.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
221On-board computer and displays Z

Problem Possible causes/consequences and
0050
0050Solutions 0065
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 256).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is run-
ning.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 222
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0025
The yellow ABS
indicator lamp is
lit while the
engine is run-
ning. ABS is deactivated due to a malfunction or is temporarily unavail-
able. ESP
®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situa-
tions.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E2
The yellow DEF
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0089
The yellow ESP ®
indicator lamp is
lit while the
engine is run-
ning. ESP
®
is deactivated due to undervoltage or a malfunction. As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 224
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0077
The yellow tire
pressure moni-
tor warning lamp
comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of pres-
sure in at least one tire.
X Stop the vehicle without making any extreme steering maneu-
vers or braking suddenly. Pay attention to the traffic conditions
while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).0077
US vehicles
only:
The yellow tire
pressure moni-
tor warning lamp
flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00B8
The yellow water
separator indi-
cator lamp is lit
when the igni-
tion is switched
on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 257).00B1
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/head-
lamp cleaning
system is lit
after the engine
is started or
while the vehicle
is in motion. The water level is too low.
X
Add washer fluid (Y page 257). Indicator and warning lamps in the instrument cluster
229On-board computer and displays Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out-
side the vehicle.
G
WARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof car-
rier load.
You will find information about the maximum
roof load in the "Technical data" section
(Y page 331 )and information about roof car-
riers in the "Carrier systems" section
(Y page 247).
R Do not stack luggage or loads higher than
the backrests.
R Stow objects preferably in the cargo com-
partment.
R When transporting luggage, always use the
cargo tie-down rings and a parcel net, if
present.
R Use cargo tie-down rings and fasteners
which are suitable for the weight and size
of the load. 242
Loading guidelinesTransporting loads