ESP MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
226
00E2
DEF supply low or contami-
nated/thinned 182
Exhaust gas aftertreatment
malfunction 221
00C7
Warning and indicator
lamps, distance warning
system
162
00B0
Warning and indicator
lamps, Lane Keeping Assist
166
003E
Door or hood open 227
Electrically operated step
malfunction 227
0026
Brake pads/linings worn 222
0057
High-beam headlamps on
(vehicle with steering wheel
buttons) 94
004D
Right-hand turn signal 94
003D
ASR malfunction 58
BAS malfunction 218
0089
ESP
®
malfunction 218 Function Page
009F
Dirt accumulation in air fil-
ter
225
00B4
Reserve fuel 181
Fuel filler cap open 224
00B8
Water in the fuel 226
003D
Battery charging malfunc-
tion
222
0049
Bulb defective 227
0087 Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 155
0058
Low-beam headlamps on 92
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on
(vehicle without steering
wheel buttons) 94
0077
Reserve fuel 224
Fuel filler cap open 224
0089
ESP
®
malfunction 218
0076
Fasten seat belts 227
i
Corresponding messages may also be
shown in the display (Y page 197).36
Instrument clusterAt a glance

may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate- rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler- ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the
Emergency Tensioning Devices during a fron- tal or rear collision.
An Emergency Tensioning Device can only be
triggered, if:
R the ignition is switched on.
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 42)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
Vehicles with two seats on the front-
passenger side: the Emergency Tensioning
Device on the inner front-passenger seat is
triggered independently of the lock status of
the seat belt. If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags
R Window curtain air bag on the side of
impact
The activation threshold of the Emergency
Tensioning Devices and the air bag are deter- mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre-
emptive in nature. Deployment should take
place in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen- tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured after a collision has occurred do not play a
decisive role in the deployment of an air bag.
Nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, air bags may
be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon- gitudinal body members are hit, and sufficient
deceleration occurs as a result. 50
Occupant safetySafety

If the restraint system control unit detects a
side impact or that the vehicle is rolling over, the relevant restraint system components areactivated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are triggered.
R Thorax bag on the side of impact, inde-
pendently of the Emergency Tensioning
Device and the use of the seat belt
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other.
How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent:
R frontal collision
R side impact Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, we strongly advise that you install
a child restraint system on a rear seat. Chil-
dren are generally better protected there.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
R be sure to observe the instructions and
safety notes in this section in addition to the child restraint system manufacturer's
installation instructions G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit- ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 44) and the notes on correct use of
seat belts (Y page 45). Children in the vehicle
51Safety Z

sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (Y page 240). G
WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint sys-
tems are:
R the seat belt system
R the LATCH-type (ISOFIX) securing rings
R the Top Tether anchorages
i If it is absolutely necessary to carry a child
on the front-passenger seat, be sure to
observe the information on "Child restraint
systems on the front-passenger seat"
(Y page 55).
All child restraint systems must meet the fol- lowing standards:
R U.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2 Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system. LATCH-type (ISOFIX) child seat secur-
ing system G
WARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's
installation and operating instructions for the child restraint system used.
Before every trip, make sure that the LATCH- type (ISOFIX) child restraint system is
engaged correctly in both LATCH-type (ISO-
FIX) securing rings
! When installing the child restraint system,
make sure that the seat belt for the middle seat does not get trapped. The seat belt
could otherwise be damaged. Children in the vehicle
53Safety Z

0043
LATCH-type (ISOFIX) securing rings
X Install the LATCH-type (ISOFIX) child
restraint system on both LATCH-type (ISO-
FIX) securing rings 0043.
ISOFIX is a standardized securing system for
specially designed child restraint systems on
the rear seats. LATCH-type (ISOFIX) securing rings 0043for a LATCH-type (ISOFIX) child
restraint system are installed between the
seat cushion and the seat backrest:
R on the outer left and right seat on rear
bench seats with 3 seats
R on the outer left seat on rear bench seats
with 2 seats
Non-LATCH-type (ISOFIX) child seats may
also be used and can be installed using the
vehicle's seat belt system. Install the child
seat according to the manufacturer's instruc- tions. Top Tether
Introduction Top Tether provides an additional connection
between the child restraint system secured
with a LATCH-type (ISOFIX) child seat mount
and the vehicle. This helps reduce the risk of
injury even further. If the child restraint sys-
tem is equipped with a Top Tether belt, this
should always be used. Important safety notes G
WARNING
If the Top Tether belt has been incorrectly
secured, e.g. to an eyelet in the cargo com-
partment, the child restraint system is not
correctly kept in place. It therefore cannot
perform its intended protective function in the
event of an accident. There is an increased
risk of injury.
Only secure the Top Tether hook to the Top
Tether anchorage intended for this purpose.
Top Tether anchorages Example: rear bench seat with 3 seats
Top Tether anchorages 0044are on the bench
seat legs on the rear side of the respective
rear bench seat. X
Move head restraint 0043upwards.
X Install the LATCH-type (ISOFIX) child
restraint system with Top Tether. Always
comply with the child restraint system
manufacturer's installation instructions
when doing so. 54
Children in the vehicleSafety

As a result, they could:
R activate vehicle equipment and become
trapped, for example
R activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi- cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box. Driving safety systems
Overview
In this section, you will find information about the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
R ASR (A cceleration SkidControl)
R BAS (B rakeAssist System)
R EBD ( Electronic Brake Force Distribution)
R ESP ®
(E lectronic StabilityProgram) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv- ing. You are responsible for the distance to
the vehicle in front, for vehicle speed, braking in good time and for staying in your lane.
Always adapt your driving style to the prevail-
ing road and weather conditions and maintain a sufficient, safe distance from other road
users. Drive carefully.
The driving safety systems described can only
attain their maximum effectiveness when
there is optimum contact between the tires and the road can. Pay particular attention to
the information regarding tires, recommen-
ded minimum tire tread depth etc. under
"Wheels and tires" (Y page 284).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. This is the only way to get the full
benefit from the driving safety systems
described. ABS (Anti-lock Braking System)
Important safety notes Observe the important safety guidelines for
the driving safety system (Y
page 57). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will
also fail, including driving safety systems.
Observe the information relating to the 0025
warning lamp (Y page 218).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
The yellow 0025warning lamp in the instru-
ment cluster lights up when the ignition is
switched on. The lamp goes out when the
engine starts running. Driving safety systems
57Safety Z

Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions and func-
tions as a reminder to take extra care while
driving.
X If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force. ASR (acceleration skid control)
General notes Important safety notes
Observe the important safety guidelines for
the driving safety system (Y
page 57).
ASR can neither reduce the risk of an accident nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the 003Dindicator
lamp lights up while the engine is running and the engine power may be reduced
(Y page 218).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with- out difficulty. The type of tires and total
weight of the vehicle as well as the gradient of
the road also play a crucial role. If ASR intervenes, the
0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skiddingand of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly and when absolutely necessary. When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel 58
Driving safety systemsSafety

If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is malfunction-
ing, the 003Dwarning lamp lights up while the
engine is running (Y page 218).
BAS operates in emergency braking situa-
tions. If you depress the brake quickly, BAS
automatically increases the brake pressure,
thereby reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force distribu-
tion) G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident. You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pres-
sure to the rear wheels. This enables EBD to
improve handling during braking.
Observe the information on warning and indi- cator lamps (Y page 218). ESP
®
(Electronic Stability Program)
Important safety notes Observe the important safety guidelines for
the driving safety system (Y
page 57). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If
you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If ESP ®
is malfunctioning, the 0089warning
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 218).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
Crosswind Assist Crosswind Assist does not work if ESP
®
is
deactivated or disabled because of a mal-
function. Driving safety systems
59Safety Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only
when in immediate proximity of the vehicle.
This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro- grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

In order to reduce risks:
R draw the passengers' attention to the elec-
trical step. Wait until the electrical step is
fully extended.
R do not jump out of the vehicle.
R only use the grab handle and step. Only
they are designed for such a load.
R keep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and ice. Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equip- ped with an electrical step.
X When getting in and out of the vehicle, use
the grab handles and electrical step 0043.
Electrical step 0043automatically extends
when the sliding door is opened and retracts
when it is closed.
Electrical step 0043is equipped with an
obstruction detection device on the front
side. If the step comes into contact with an
obstacle while it is extending, it stops.
After you have removed the obstacle, you
must first close the sliding door and open it
once again so that the step can extend com-
pletely.
i If the electrical step obstructs loading,
you can prevent the step from extending
when opening the sliding door via obstacle
detection. The electrical step can then
remain retracted and a forklift or other lift- ing equipment can be moved nearer to the
cargo compartment.
Vehicles without steering-wheel buttons:
if the 003E indicator lamp in the instrument
cluster lights up and a warning tone sounds,
electrical step 0043is malfunctioning
(Y page 227).
Vehicles with steering wheel buttons: if
the Electrical Step
Electrical Step message is shown in
the display and a warning tone sounds, elec-
trical step 0043is malfunctioning (Y page 216).
If electrical step 0043is malfunctioning, the
step may only partially extend/retract or may not extend/retract at all. If a malfunction
does occur, you will have to retract and lock
electrical step 0043manually before continuing
the journey (Y page 74).
Before passengers get out of the vehicle, let
them know that electrical step 0043might not
be extended. Emergency release
! Driving with the step extended may result
in it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and
lock it into place manually before continu-
ing your journey. X
Pull R-clips 0044on both rods 0043on the
underside of the step out of their respective
pins.
X Remove washers 0087and detach both
rods 0043. 74
Electrical stepOpening and closing