stop start MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Display messages
Possible causes/consequences and
0050
0050Solutions Err
Err flashes for 5 seconds, the
00B0indicator lamp also flashes and
then lights up constantly.
Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes are:
R There are no lane markings present.
R The camera's functionality is impaired due to heavy rain, snow or
fog.
R The camera cannot recognize the road markings:
- It is too dark.
- The lane markings are worn or are covered, for example, by
dirt or snow.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 149).
X Clean the windshield (Y page 267), particularly in the camera's
field of vision.
If the 00B0 indicator lamp goes out, Lane Keeping Assist is
operational again.
If the problem persists, visit a qualified specialist workshop. 0099
dEF Chk dEF Chk In addition, the yellow
00B9Check Engine indicator lamp and the
yellow 00E2DEF indicator lamp light up and a warning tone
sounds.
The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 2224 1.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then a warning tone sequence sounds and the engine can only be started
another 10 times.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 200
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
0050
0050Solutions 0099
dEF Chk dEF Chk In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning tone sequence sounds and the engine can then only be started
another 16 times.
X Add DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS RExx StArtS RExx In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
After the message appears for the first time, the engine can only be started another 10 times.
The number of remaining engine starts XX
XX (1010 to0 0) is shown in the
message every time the engine is started. When the number of
remaining engine starts is 0 0the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode
Idle Mode message appears in the multifunction display. The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. Display messages
201On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 0099
StArtS RExx StArtS RExx In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts XX XX(1616 to1
1) is shown in the
message every time the engine is started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS IdLE StArtS IdLE If the message
StArtS IdLE
StArtS IdLEis displayed, you cannot drive the
vehicle at a speed exceeding 5 mph (8 km/h).
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The 00E2 DEF indicator lamp disappears after no more than
20 second safter the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. Err
Err flashes for 5 seconds, the
00CEindicator lamp also flashes and
then goes out.
Highbeam Assist is deactivated and temporarily not operational or
Highbeam Assist is malfunctioning.
Possible causes are:
R The camera's functionality is impaired due to heavy rain, snow or
fog.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 149).
X Clean the windshield (Y page 267), particularly in the camera's
field of vision.
If the 00CE indicator lamp goes out, Highbeam Assist is opera-
tional again.
If the problem persists, visit a qualified specialist workshop. 202
Display messagesOn-board computer and displays

Engine
Display messages
Possible causes/consequences and
0050
0050Solutions Exhaust Filter:
Exhaust Filter:
Drive at high Drive at high
engine speed. See engine speed. See
Oper. Manual Oper. Manual The automatic regeneration of the diesel particle filter is not suf-
ficient or has malfunctioned.
X Drive at an engine speed of above 2000 rpm until the display
message disappears.
If the display message does not go out after approximately
20 minutes, have the malfunction rectified immediately at a
qualified specialist workshop. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual The Diesel Exhaust Fluid (DEF) supply has dropped below
1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds and the engine can then only be started
another 16 times.
X Add DEF supply (Y page 147).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual If the yellow
00B9Check Engine indicator lamp lights up as well,
the DEF reducing agent is contaminated, diluted or not compliant
with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then a
warning tone sequence sounds and the engine can only be started
another 10 times.
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 00E2
XX XX
starts
starts remaining
remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts
XX
XX (1616 to0 0) is shown in the
message every time the engine is started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 147).
The display message disappears no more than 20 seconds after
the vehicle has stopped or you have switched on the ignition or started the engine after refueling. Display messages
211On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00E2
Idle Mode Idle Mode The vehicle cannot be driven at a speed exceeding 5 mph
(8 km/h).
The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 2224 1.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop immediately. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X Visit a qualified specialist workshop immediately. 00AC
Coolant Coolant
Stop,
Stop,turn
turn
engine off
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00BC
Coolant Coolant
Check
Checklevel
level The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 325).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. 00B5
Reserve Reserve
fuel
fuelDrive
Drive
to a filling stat.
to a filling stat. The fuel level has fallen into the reserve range.
X Refuel at the nearest gas station (Y page 145).00B8
Water in fuel Water in fuel
Visit workshop Visit workshop The water that has collected in the water separator has reached
the maximum level.
X Drain the water separator (Y page 255).212
Display messagesOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 0075
The red warning
lamp does not
go out approx-
imately
4 seconds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If the restraint systems are malfunctioning, individual systems
could be triggered inadvertently or might not be triggered at all in
the event of an accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is faulty.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0026
The yellow brake
pad wear indica-
tor lamp is lit
after the engine
is started or
while the vehicle
is in motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident. X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the vehi-
cle is in motion. The oil level has dropped to the minimum level.
X Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: check the oil level and add engine oil
(Y page 251). 222
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 00B2
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts – 2.0 qts(Canada:– 2.0 ltr
– 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 251).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level with the oil dipstick (Y page 251).
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 00B2
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up repeat-
edly during the
journey. There is a malfunction in the engine oil level display.
X Have the vehicle checked immediately at a qualified specialist
workshop. 003F
The yellow cool-
ant level warning
lamp lights up
while the engine
is running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 253).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
223On-board computer and displays Z

Problem
Possible causes/consequences and
0050
0050Solutions 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00B5
0077
The yellow
reserve fuel
warning lamp is
on. At the same
time,
0 0, appears
in the fuel tank
content display
while the engine
is running,
although there is fuel in the fuel
tank. The fuel filler cap is not closed.
X Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 00B9
The yellow
Check Engine
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X Refuel at the nearest gas station (Y page 145).
X Bleed the fuel system (Y page 141).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does notneed to be checked. 00B9
The yellow
Check Engine
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 224
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 0077
The yellow tire
pressure moni-
tor warning lamp
comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of pres- sure in at least one tire.
X Stop the vehicle without making any extreme steering maneu-
vers or braking suddenly. Pay attention to the traffic conditions
while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).0077
US vehicles
only:
The yellow tire
pressure moni-
tor warning lamp
flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00B8
The yellow water
separator indi-
cator lamp is lit
when the igni-
tion is switched
on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X Drain the water separator (Y page 255).00B1
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/head-
lamp cleaning
system is lit
after the engine
is started or
while the vehicle
is in motion. The water level is too low.
X
Add washer fluid (Y page 255).226
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Example: 6-cylinder diesel engine
For vehicles with a red oil dipstick, only checkthe oil level when the engine is at normal
operating temperature:
X Stop your vehicle as far away from traffic as
possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Switch off the engine.
X Wait 5 minutes.
For vehicles with a yellow oil dipstick, only
check the oil level when the engine is cold.
X Stop your vehicle as far away from traffic as
possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 248).
X Pull out oil dipstick 0043.
X Wipe oil dipstick 0043using a lint-free cloth.
X Insert oil dipstick 0043back into the guide
tube as far as it will go and remove it again.
If the level is between minimum mark 0087
and maximum mark 0044, the oil level is cor-
rect.
X If the oil level has dropped to or below min-
imum mark 0087, open cap 0085and add
engine oil (Y page 252).
The difference in quantity between
marks 0044and 0087is approximately
2 US quarts (2 liters).
X Insert the oil dipstick into the guide tube as
far as it will go.
X Close the hood (Y page 249). OM651 4-cylinder diesel engine:
At outside temperatures between 32 ‡
(–0 †) and 86 ‡ (30 †), the oil level can be
checked when the engine is cold.
Measuring the engine oil when the engine is
cold is less precise than measuring when the
engine is at normal operating temperature.
When the appropriate warning is shown in the
display
X Add engine oil (Y page 252)
or X Have engine oil siphoned off.
Add engine oil G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
! The alternator is located below the engine
oil filler neck. If engine oil spills onto the
alternator, there is a danger of alternator
damage. Be very careful when adding
engine oil. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
! Do not use any additives in the engine oil.
This could damage the engine.
X Open the hood (Y page 248).
X Unscrew and remove cap 0085.
X Add engine oil. 252
Engine compartmentMaintenance and care