steering MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Crosswind Assist does not react:
R in the event of severe jolts and vibrations,
e.g. as a result of uneven surfaces or pot-
holes
R if the vehicle loses traction, e.g. on snow or
ice or when aquaplaning
R to large and sudden steering movements
by the driver
Crosswind Assist is operational again as soon as the driving conditions return to normal.
Crosswind Assist detects strong crosswind
gusts that can impair the road holding of your
vehicle when driving straight ahead. Cross-
wind Assist intervenes depending on the
direction and strength of the crosswind.
A stabilizing brake application helps you to
keep the vehicle on track.
Information appears in the instrument cluster
In the event that Crosswind Assist intervenes noticeably.
On vehicles without steering wheel but-
tons: the0072 indicator lamp in the instru-
ment cluster flashes.
On vehicles with steering wheel buttons:
the 0072 indicator lamp in the instrument
cluster flashes and the message Crosswind
Crosswind
Assist Active Assist Active appears in the multifunction
display.
Crosswind Assist is active above a vehicle
speed of 50 mph (80 km/h)when the vehicle
is driving straight ahead or cornering gently. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person. Pay attention to traffic conditions.
G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
! Make sure there is sufficient clearance
when opening the emergency exit window. Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the first window
behind the driver's seat on the driver's side. It
is marked by the "Emergency Exit" label.
X To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window. 60
Emergency exitSafety

Problems with the key/remote control
Problem
Possible causes/consequences and
0050
0050Solutions It is no longer possible
to lock the vehicle
using the remote con-
trol.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X Lock the vehicle using the folding key (Y page 66).
X Have the central locking system checked as soon as possible at
a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X Point the remote control at the driver's door handle from very
close range and press the 0036or0037 button.
If this does not work:
X Replace the key battery (Y page 69).
or
X Lock the vehicle using the folding key (Y page 66). The remote control is faulty.
X Lock the vehicle using the folding key (Y page 66).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X Remove the key and insert it again into the ignition lock. Turn the
steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 263).
or
X Jump-start the vehicle (Y page 276).
or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 70
KeyOpening and closing

In order to reduce risks:
R draw the passengers' attention to the elec-
trical step. Wait until the electrical step is
fully extended.
R do not jump out of the vehicle.
R only use the grab handle and step. Only
they are designed for such a load.
R keep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and ice. Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equip- ped with an electrical step.
X When getting in and out of the vehicle, use
the grab handles and electrical step 0043.
Electrical step 0043automatically extends
when the sliding door is opened and retracts
when it is closed.
Electrical step 0043is equipped with an
obstruction detection device on the front
side. If the step comes into contact with an
obstacle while it is extending, it stops.
After you have removed the obstacle, you
must first close the sliding door and open it
once again so that the step can extend com-
pletely.
i If the electrical step obstructs loading,
you can prevent the step from extending
when opening the sliding door via obstacle
detection. The electrical step can then
remain retracted and a forklift or other lift- ing equipment can be moved nearer to the
cargo compartment.
Vehicles without steering-wheel buttons:
if the 003E indicator lamp in the instrument
cluster lights up and a warning tone sounds,
electrical step 0043is malfunctioning
(Y page 227).
Vehicles with steering wheel buttons: if
the Electrical Step
Electrical Step message is shown in
the display and a warning tone sounds, elec-
trical step 0043is malfunctioning (Y page 216).
If electrical step 0043is malfunctioning, the
step may only partially extend/retract or may not extend/retract at all. If a malfunction
does occur, you will have to retract and lock
electrical step 0043manually before continuing
the journey (Y page 74).
Before passengers get out of the vehicle, let
them know that electrical step 0043might not
be extended. Emergency release
! Driving with the step extended may result
in it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and
lock it into place manually before continu-
ing your journey. X
Pull R-clips 0044on both rods 0043on the
underside of the step out of their respective
pins.
X Remove washers 0087and detach both
rods 0043. 74
Electrical stepOpening and closing

Useful information
..............................82
Seats .................................................... 82
Steering wheel .................................... 88
Mirrors ................................................. 89 81Seats, steering wheel and mirrors

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Seats
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder. G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that you can wear the seat belt correctly.
Observe the following points:
R Position the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
R Your arms should be slightly bent when you
are holding the steering wheel.
R Avoid seat positions that prevent the seat
belt from being routed correctly. The shoul-
der section of the belt must be routed over the middle of your shoulder and be pulled
tight against your upper body. The lap belt
must always pass across your lap as low
down as possible, i.e. over your hip joints. 82
SeatsSeats, steering wheel and mirrors

R
Adjust the head restraint so that it supports
the back of the head at eye level.
R The distance from the pedals should be
such that you can depress them fully.
Observe also the safety notes in the section
on "Air bags" (Y page 47)and "Children in the
vehicle" (Y page 51).
If you swap over the head restraints for the
front and rear seats, you will not be able to
adjust the height and angle of the head
restraints to the correct position.
Use the head restraint pad to adjust the head
restraint so that it is as close as possible to
the back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of the vehicle's passengers (Y page 86).Driver's and co-driver's seat
0043
Seat fore-and-aft adjustment
0044 Lumbar support adjustment
0087 Seat backrest adjustment
0085 Seat height adjustment
0083 Seat cushion angle adjustment
0084 Seat suspension adjustment
006B Seat suspension lock
i Depending on the seat model, some
adjustments may not be available. You can find information on rotating the
front seats under "Swiveling front seats"
(Y
page 84).
X To adjust the seat fore-and-aft position:
pull lever 0043up.
X Slide the seat forwards or back.
X Release lever 0043.
X Slide the seat forwards or back until you
hear it engage.
X To adjust the backrest: turn handwheel
0087 towards the front.
The seat backrest moves to a vertical posi-
tion.
X Turn handwheel 0087towards the rear.
The seat backrest tilts towards the rear.
X To adjust the seat height: press or pull
lever 0085repeatedly until you have reached
the desired seat height.
X To adjust the seat angle: turn handwheel
0083 towards the front.
The front of the seat cushion is lowered.
X Turn handwheel 0083towards the rear.
The front of the seat cushion is raised.
i The lumbar support allows you to use the
backrest to increase the support provided
to the lumbar spine.
When the lumbar support is correctly
adjusted, it reduces strain on your back
while driving.
X To adjust the lumbar support: turn hand-
wheel 0044upwards.
This increases the support provided to the
lumbar region.
X Turn handwheel 0044downwards.
This reduces the support provided to the
lumbar region. Seats
83Seats, steering wheel and mirrors Z

The seat suspension must be adapted to your
body weight. Adjust the seat suspension only while the seat is unoccupied.
X To adjust the seat suspension: take your
weight off the seat.
X Using handwheel 0084, set your body weight
(40 to 120 kg) for optimum seat suspen-
sion.
The seat suspension will become more rigid the higher you set the weight. It will then
not move as far.
If the seat moves up and down frequently and
to a great extent, you can lock the seat in the lower range.
X To engage the seat suspension lock:
turn lever 006Bupwards.
When it next moves, the seat will lock in
position.
X To release the seat suspension lock:
turn lever 006Bto the right.
The seat can now move up and down again. Swiveling front seats
G
WARNING
If the driver's and co-driver's seats are not
engaged facing the direction of travel while
driving, the restraint systems may not be able to provide the intended protection. There is an
increased risk of injury, possibly even fatal.
Engage the driver's and co-driver's seats so
they are facing the direction of travel before
starting the engine.
! When rotating the seats, make sure that
there is sufficient space to do so.
Move the seat forward or back first. This
will help to avoid contact with other parts of
the interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could
otherwise be damaged. Seat release (example: co-driver's seat)
The driver's seat and co-driver's seat can be
rotated by 50° and 180°.
The seats engage when facing in the direction of travel as well as when facing in the oppositedirection and also engage at an angle of 50°
to the door.
X Make sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop
(Y page 150).
X Adjust the steering wheel to provide the
necessary space to rotate and adjust the
driver's seat (Y page 88).
X Before rotating, push the co-driver's seat
forwards (Y page 83).
X 2To rotate the seat: push lever0043on the
rear of the seat towards the center of the
vehicle and rotate the seat slightly inwards. The rotation device is released.
X Release lever 0043.
X Turn the seat about 50° towards the out-
side or inside to the desired position. 84
SeatsSeats, steering wheel and mirrors

Twin co-driver's seat
X
To fold a seat cushion forwards: lift the
seat cushion out of front anchorage 0043.
X Pull the seat cushion forwards slightly and
out of rear anchorage 0044.
X Fold the rear edge of the seat cushion up.
i You can stow various articles in the space
under the twin co-driver's seat.
X To fold the seat cushion back: fold down
the seat cushion by the rear edge.
X Slide the seat cushion under the seat back-
rest into rear anchorage 0044.
X Push down on the seat cushion at the front
until it engages in front anchorage 0043.Folding seat
G
WARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid- ing door before a person sits on the folding
seat. Folding seat (example with partition sliding door)
X Remove key 0043from the partition sliding
door.
X Pull grip 0044of the catch in the direction of
the arrow and fold seat cushion 0087up or
down.
X Release grip 0044of seat cushion 0087in the
corresponding end position.
X Move the seat cushion 0087until it engages.
Grip 0044of the catch must lie completely on
the seat frame. Rear bench seat (Passenger Van)
G
WARNING
If the rear bench seat is not installed as descri- bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
! For safety reasons, the four-seat rear
bench must only be removed or installed at
a qualified specialist workshop.
Keep the seat bench mounting recesses in
the vehicle floor free from dirt and foreign
objects. Seats
85Seats, steering wheel and mirrors Z

Locking mechanism lever on the feet of the bench
seat
X To remove the rear bench seat: swing all
levers 0043of the bench seat completely
upwards.
The bench seat moves back into the seat
mounting recesses on the vehicle floor.
X Lift the bench seat upwards out of the seat
mounting recesses. i
Do not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
X To install the rear bench seat: observe
the prescribed installation position of the
bench seat.
Install the two-seat bench seat only on the
driver's side.
X Check mounting shells 0044on the vehicle
floor.
X Position the bench seat in the direction of
travel in corresponding mounting shells 0044.X
Slide the bench seat forwards until you
hear the locking mechanisms engage.
X Check levers 0043on the anchorages of the
bench seat.
All levers 0043must be flush to the vehicle
floor. Head restraints
G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not change over the head restraints for the
front and rear seats. Otherwise, it will not be
possible to correctly adjust the height and
angle of the head restraints.
Adjust the head restraint so that it is as close as possible to your head. Head restraint (example: luxury head restraint on
the co-driver's seat)
0043 Release button
0044 Head restraint height
0087 Head restraint angle (luxury head
restraints only) 86
SeatsSeats, steering wheel and mirrors

X
To raise: pull the head restraint up to the
desired position.
X To lower: press release button 0043and slide
the head restraint down to the desired posi- tion.
X To adjust the angle: hold the front part of
the luxury head restraint by the lower edge
and tilt it to the desired position.
X To remove : pull the head restraint up to
the stop.
X Press release button 0043and pull out the
head restraint.
X To insert: insert the head restraint so that
the rod with the detents is on the left when viewed in the direction of travel.
X Press and hold release button 0043.
X Push the head restraint down until it
engages. Armrests
X
To set the armrest angle: fold the armrest
upwards by more than 45° 0044.
The armrest is released.
X Fold armrest 0087forwards to the stop.
X Slowly fold the armrest upwards to the
desired position.
X To fold the armrest up: if necessary, fold
the armrest upwards 0043by more than 90°. Seat heating
G
WARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high tempera-
tures may be affected or they may even suffer burn-like injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
! When you leave your seat, do not place
anything on the seat and switch off the seat
heating. Do not switch the seat heating on
when the seat is not occupied, e.g. when
driving without a co-driver. The seat heat-
ing may otherwise overheat, causing dam-
age to the seat. The three red indicator lamps in the
0072
button show the activated heating level 1to
3.
The system automatically switches down
from level 3to level 2after approximately
five minutes.
The system automatically switches down
from level 2to level 1after approximately
ten minutes.
At level 1, the seat heating remains in con-
tinuous operation. Seats
87Seats, steering wheel and mirrors Z