steering MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2 minutes.
X Restart the engine continuously for a maximum of 60 seconds.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow
00B9engine
diagnostic lamp and
the yellow 00E2DEF
indicator lamp 2
light
up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
This malfunction or defect can damage the exhaust gas after-
treatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 200)
R on vehicles with steering-wheel buttons (Y page 211) and
(Y page 211). The engine does not
start.
The starter motor can-
not be heard. The battery isolating switch is switched off.
X Switch on the power supply (Y page 137).2
Only vehicles without steering-wheel buttons. Driving
141Driving and parking Z

Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X Jump-start the vehicle (Y page 276).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X Check the battery for damage.
X Charge the battery (Y page 263).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
i Be sure to observe the instructions in the
"Tow-starting and towing away" section
(Y page 277). Selector lever
005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The display in the instrument cluster shows
the present selector lever position or the cur-
rent shift range:
R on vehicles with steering wheel buttons
(Y page 187)
R on vehicles without steering wheel buttons
(Y page 182) 142
Automatic transmissionDriving and parking

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from becoming discharged. On vehicles with a battery isolating switch,
switch off the power supply if the vehicle isto be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition lock
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R the rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill
gradients
Use the wheel chock (Y page 151) to do so.
If you leave the vehicle parked for more than
three weeks:
R connect the batteries to a trickle charger or
R disconnect the vehicle's starter battery or
R switch off the electrical system using the
battery main switch (Y page 137) and
R disconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on disconnect-
ing and charging the batteries under "Bat-
tery“ (Y page 258). You can obtain informa-
tion about trickle chargers from a qualified
specialist workshop. Parking
149Driving and parking Z

call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers a distance of 44 feet (approximately 14 m)
every second. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
! Always observe the ground clearance of
the vehicle and avoid obstacles. On vehi-
cles with a step, ground clearance is further
restricted. Obstacles can damage the vehi- cle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary,
have another person direct you.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display. Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
mountainous terrain.
Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is cut off when the engine speed is out of the idle
speed control range.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by qualified and authorized technicians at a
Sprinter dealer.
The engine settings must not be changed
under any circumstances. In addition, all spe- 152
Driving tipsDriving and parking

Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop in good time at the onset of winter.
i Do not cover the radiator, e.g. with a win-
ter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 286).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents. Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise con-
trol.
You can find further information on winter
tires and snow chains in the "Winter opera-
tion" section (Y page 286). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. 156
Driving tipsDriving and pa
rking

G
WARNING
When driving off-road, your body is subject to forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the steer- ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! When driving off-road or on unpaved sur-
faces, check the underside of the vehicle
and the wheels and tires at regular inter-
vals. In particular, remove any trapped for- eign objects, e.g. stones and branches.
Such foreign objects may:
R damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Clean the brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels (Y page 181)
and top up (Y page 148).
X Engine: check the oil level (Y page 250)
and add oil (Y page 252).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 274).
X Make sure that a lug wrench (Y page 274),
wooden underlay for the jack, a robust tow Driving tips
157Driving and parking Z

age to fuel lines, brake hoses and the rub-
ber bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving systems
Cruise control
General notes Cruise control maintains the speed of the
vehicle for you.
Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady speed for a prolonged period. You can set any
speed from 20 mph upwards in increments of
1 mph.
i If you have set km/h as the unit for the
digital speedometer (Y page 190), you can
set any speed from 30 km/h upwards in
increments of 1 km/h.
Cruise control should not be activated when
driving off-road or on construction sites.
Cruise control may not be able to maintain the
stored speed on uphill or downhill gradients.
If the gradient evens out and the vehicle's
speed does not fall below 20 mph (30 km/h), the stored speed is resumed. Important safety notes Observe the notes on braking (Y
page 154).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in lane.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, make sure that you inform the new driver about the set cruisespeed.
Cruise control lever 0043
To activate and store the current speed or
a higher speed
0044 To activate at the last stored speed
0087 To activate and store the current speed or
a lower speed
0085 To deactivate cruise control
The cruise control lever is the upper lever on
the left of the steering column. Driving systems
159Driving and parking Z

Up to a speed of about 45 mph (70 km/h), the
distance warning function can also react to
stationary obstacles, such as stopped or
parked vehicles.
If you approach an obstacle and the distance
warning function detects a risk of a collision,
the system will alert you both visually and
acoustically.
In particular, the detection of obstacles can
be impaired in the case of:
R there is dirt on the sensors or anything else
covering the sensors
R it is snowing or raining heavily
R there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating the distance
warning function
When you switch on the engine, the distance
warning function switches on after a few sec-
onds.
X To deactivate: press the00D4button
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster lights up and the OFF
OFF message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument cluster lights up and the
Distance Warn‐ Distance Warn‐
ing Deactivated
ing Deactivated message appears.
X To activate: press the00D4button again
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster goes out and the ON
ON message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster goes out and the Distance Warn‐ Distance Warn‐
ing Activated
ing Activated message appears in the
multifunction display.
Adaptive Brake Assist i
Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 57). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, the Adaptive Brake Assist may not intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. 162
Driving systemsDriving and parking

0043
Yellow indicator lamp/red warning lamp
If yellow indicator lamp 0043lights up:
R you are driving at less than 20 mph
(30 km/h)
R Blind Spot Assist is deactivated
R Blind Spot Assist is malfunctioning
R there is no clear warning, depending on the
situation
Blind Spot Assist is active from a speed of
20 mph (30 km/h). If a vehicle is detected in
the blind spot monitoring range, red warning
lamp 0043on the corresponding side lights up.
This warning occurs when a vehicle enters the blind spot monitoring range from behind or
from the side. When you overtake a vehicle,
the warning only occurs if the difference in
speed is less than 14 mph (22 km/h).
Yellow indicator lamp 0043goes out if reverse
gear is engaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.
Collision warning
If a vehicle is detected in the monitoring range of Blind Spot Assist and you switch on the
corresponding turn signal, a double warning
tone sounds once. Red warning lamp 0043
flashes. If the turn signal remains on, detec-
ted vehicles are indicated by the flashing of
red warning lamp 0043. There are no further
warning tones. Activating/deactivating Blind Spot Assist
i Blind Spot Assist is activated when you
switch on the ignition.
X Turn the key to position 2in the ignition
lock.
Warning lamps 0043in the exterior mirrors
light up red for approximately 1.5 seconds
and then turn yellow.
X To deactivate: press the button in
the center console (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043first flashes and then lights up con-
tinuously.
X To activate: press the button in the
center console again (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043flashes initially. If you exceed
20 mph (30 km/h) while driving, the yellow
indicator lamp in exterior mirror 0043goes
out.
Towing a trailer
If you attach a trailer, make sure that you have
correctly established the electrical connec-
tion. This can be accomplished by checking
the trailer lighting. Blind Spot Assist is deac-
tivated as a result. The indicator lamp in the
exterior mirrors lights up yellow.
On vehicles with steering wheel buttons, the
Blind Spot Assist Deactivated
Blind Spot Assist Deactivated mes-
sage also appears in the display.
Lane Keeping Assist General notes
Lane Keeping Assist monitors the area in
front of your vehicle by means of a camera at
the top of the windshield. Lane Keeping Assist detects lane markings on the road and warns you before you leave your lane unintention-
ally. Driving systems
165Driving and parking Z

0043
Lane Keeping Assist camera
Lane Keeping Assist supports you from
speeds of approximately 40 mph(60 km/h).
Important safety notes G
WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist. G
WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-ing Assist.
If you fail to adapt your driving style, Lane
Keeping Assist can neither reduce the risk of
accident nor override the laws of physics.
Lane Keeping Assist cannot take into account road, weather or traffic conditions. Lane
Keeping Assist is only an aid. You are respon-
sible for the distance to the vehicle in front,
for vehicle speed, braking in good time and for
staying in your lane.
Lane Keeping Assist does not keep your vehi- cle in its lane. The system may be impaired or may not func-
tion if:
R if the vehicle is incorrectly loaded
(Y page 240)
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflection from other vehicles
(e.g. if the road surface is wet)
R the windshield is dirty, fogged up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
R no, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are highly variable shade conditions
on the road
A warning may be given if a front wheel
passes over a lane marking. In addition, a
warning tone sounds and the 00B0indicator
lamp in the instrument cluster lights up.
Activating/deactivating Lane Keeping
Assist
Lane Keeping Assist is automatically activa-
ted when you start the engine.
X To deactivate: press thejbutton in
the center console (Y page 37).
On vehicles without steering wheel but-
tons:
OFF
OFF flashes briefly in the display and the
00B0 indicator lamp in the instrument clus-
ter flashes and then lights up continuously.
On vehicles with steering wheel but-
tons: 166
Driving systemsDriving and parking