speed MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Problem
Possible causes/consequences and
0050
0050Solutions 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 00AC
The red coolant
warning lamp is
lit while the
engine is run-
ning. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X Run the engine for approximately 1 minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 00B5
0077
The yellow
reserve fuel
warning lamp is
on. At the same
time,
0 0, appears
in the fuel tank
content display
while the engine
is running,
although there is fuel in the fuel
tank. The fuel filler cap is not closed.
X Close the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 00B9
The yellow
Check Engine
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X Refuel at the nearest gas station (Y page 145).
X Bleed the fuel system (Y page 141).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does notneed to be checked. 00B9
The yellow
Check Engine
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 224
Indicator and warning lamps in the instrument clusterOn-board computer and displays

In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati- cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A) The 12 V sockets for accessories are:
R
on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. Youcan connect acces-
sories with a maximum power consumption
of 300 Wto the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 fee t(approximately
14 m) every second. 236
Mobile phoneStowing and features

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display and warning tone also sounds.
R 0099 Service A overdue by ... days Service A overdue by ... days
R 0099 Service
Service A
Aoverdue
overdue by
by...
... km
km(kmkm)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days ( d
d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 187) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... km Service A due in ... km (kmkm) Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the
use of special tools. Therefore, always have work on the battery carried out at a qualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(Y page 57) and under "ESP ®
" (Y page 59). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is
jump-started.
Always make sure that neither you nor the
battery are electrostatically charged. Electro- static charging results, for example, from:
R wearing synthetic clothing
R friction between clothing and the seat 258
BatteryMaintenance and care

Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clock-
wise.
X Unscrew the towing eye.
X Insert cover 0043with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing away in the event of malfunc-
tions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam-
aged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed a maximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), the propeller shafts to the driven axles must be
removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 95).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the towing distance of 30 miles (50 km). Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of 31 mph
(50 km/h). You could otherwise damage
the transmission.
! Always use new bolts when installing the
propeller shafts. Tow-starting and towing away
279Roadside Assistance Z

i
Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), the propeller
shafts to the driven axles must be removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 95).
X Do not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached. Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
You can find information on jump-starting
under "Jump-starting“ (Y page 276). Electrical fuses
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Sprinter vehicles and that have the
required fuse rating for the systems con-
cerned. Components or systems could oth- erwise be damaged.
The fuses in your vehicle switch off defective power circuits. If a fuse blows, all the com-
ponents on the circuit and their functions will
cease to operate.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and fuse rating. Observe the infor- 280
Electrical fusesRoadside Assistance

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Important safety notes
G
Warning
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of an accident.
do not drive with a flat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop. G
WARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair operating safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
R suitability
R legal stipulations
R factory recommendations
Contact an authorized Sprinter dealer if you
require information on tested and recommen- ded wheels and tires for summer and winter
driving. Advice on purchasing and caring for
tires is also available there.
Information on tire and wheel dimensions and
types as well as the recommended tire pres-
sure for your vehicle can be found in the "Tire pressure" section (Y page 294).
This data can also be found on the Tire and
Loading Information placard on the B-pillar.
Modifications to the brake system or wheels
are not permitted. The use of wheel spacers
or brake dust shields is not permitted. This
invalidates the general operating permit for
the vehicle.
i Further information on wheels and tires
can be obtained at any qualified specialist
workshop. Operation
Information for a journey
If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary
(Y page 288).
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tires are damaged. If you sus-
pect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics. If you find no signs of damage, have the tires
and wheels checked at a qualified specialist
workshop. 284
OperationWheels and tires

When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If it is necessary to drive over
curbs, speed humps or similar elevations, try to do so slowly and not at a sharp angle. Oth- erwise, the tires, particularly the sidewalls,
can get damaged. Regular wheel and tire checks
G
WARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Check the wheels and tires of your vehicle for damage regularly, i.e. at least every two
weeks, as well as after driving off-road or on
rough roads. Damaged wheels can cause a
loss of tire pressure. Pay particular attention
to damage such as:
R cuts in the tires
R punctures
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of the tire (Y page 285). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything onto the valve other than the
standard valve cap or other valve caps
approved for your vehicle by dealers listed on
the inside of the front cover. Do not install any
other valve caps or systems, e.g. tire pressure
monitor systems.
Regularly check the pressure of all the tires,
particularly prior to long trips. Adjust the tire pressure if necessary (Y page 288).The service life of tires depends on various
factors, including the following:
R driving style
R tire pressure
R mileage Tire tread
G
WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
R Summer tires: 00CEin (3 mm)
R M+S tires: 00CFin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached. Marker
0043shows the location where the bar
indicator (arrow) for tread wear is integrated
into the tire tread.
Tread wear indicators (TWIs) are required by
law. Six indicators are positioned over the tire
tread. They are visible once the tread depth is Operation
285Wheels and tires Z

approximately
00CDin(1.6 mm). If th is is the
case, the tire is so worn that it must be
replaced. Selecting, mounting and renewing
tires
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 65 miles (100 km).
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after 6 years at the latest,
regardless of wear. This also applies to the spare wheel. Operation in winter
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Prior to the onset of winter, ensure that snow
chains are stowed in the vehicle
(Y page 287).
Also observe the notes in the "Changing a
wheel" section (Y page 305). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and braking power. Change the tires on your vehi-cle to M+S tire. Using summer tires at very
cold temperatures could cause tears to form,
thereby damaging the tires permanently. We
cannot accept responsibility for this type of
damage. M+S tires
G
WARNING
Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
R you should therefore adapt your driving
style and drive carefully.
R never mount more than one spare wheel
that differs from the wheel to be replaced.
R only use a spare wheel that differs from the
wheel to be replaced for a short time.
R do not deactivate ESP ®
.
R have a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type. G
WARNING
M+S tires with a tire tread depth of less than
00CF in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than 00CFin
(4 mm) must be replaced immediately.
Use winter tires or all-season tires at temper-
atures below 45 ‡ (+7 †). Both types of tire
are identified by the M+S marking.
Only winter tires bearing the 004Dsnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con- ditions.
Only these tires will allow driving safety sys-
tems such as ABS and ESP ®
to function opti-
mally in winter. These tires have been devel-
oped specifically for driving in snow.
For safe driving, use M+S tires of the same
make and tread pattern on all wheels. 286
Operation in winterWheels and tires

Always observe the maximum permissible
speed specified for the M+S tire s you have
mounted.
If you mount M+S tires that have a lower max- imum permissible speed than that of the vehi-cle, affix a corresponding warning label in the
driver's field of vision. You can obtain this at a qualified specialist workshop.
Once you have mounted the winter tires:
X Check the tire pressure (Y page 288).
X Reactivate the tire pressure moni-
tor* (Y page 293). Snow chains
G
WARNING
If you drive too fast with snow chains moun-
ted, they may snap. As a result, you could
injure others and damage the vehicle. There is a risk of an accident.
Observe the maximum permissible speed for
operation with snow chains.
When driving with snow chains installed, do
not exceed the maximum permissible speed
of 30 mph (50 km/h). Observe the country-
specific laws and regulations for operation
with snow chains.
! Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may snap and damage the following
components:
R wheel
R wheel housing
R wheel suspension
For this reason, you must use only snow
chains that are free of defects. Observe the manufacturer's mounting instructions.
! Vehicles with steel wheels:
if you
mount snow chains on steel wheels, you
may damage the hub caps. Remove the hub caps from the relevant wheels before
mounting the snow chains. Snow chains increase traction on roads in
wintry conditions.
For reasons of safety we only recommend
using snow chains or traction aids that are
approved for the Sprinter. The snow chains or
traction aids must be of class U or meet the
SAE type U specificatio n. Information on
snow chains is available at any qualified spe- cialist workshop.
When mounting snow chains, please bear the following points in mind:
R Snow chains cannot be mounted on all
wheel/tire combinations. When mounting
the snow chains, note the permissible tire
and snow chain dimensions.
R Mount snow chains only in pairs and only to
the rear wheels. On vehicles with twin tires, mount the snow chains to the outer wheels.Observe the manufacturer's mounting
instructions.
R Only use snow chains when the road is cov-
ered by a layer of snow. Remove the snow
chains as soon as possible when you come
to a road that is not snow-covered.
R The use of snow chains may be restricted
by local regulations. Observe the appropri-
ate regulations before mounting snow
chains.
R When driving with snow chains installed, do
not exceed the maximum permissible
speed of 30 mph (50 km/h).
R Check the tension of the chains after a dis-
tance of approximately 0.5 miles (1.0 km).
You can deactivate ASR (Y page 58) when
pulling away with snow chains mounted. This allows the wheels to spin in a controlled man- ner, achieving an increased driving force (cut-
ting action). Operation in winter
287Wheels and tires
* optional Z

Tire pressure
Tire pressure specifications
Important safety notes G
WARNING
Underinflated or overinflated tires pose the
following risks:
R the tires may burst, especially as the load
and vehicle speed increase.
R the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
R the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
R monthly, at least
R if the load changes
R before beginning a long journey
R under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
i The specifications shown on the sample
Tire and Loading Information placard and
tire pressure table are examples. Tire pres-
sure data are vehicle-specific and may devi- ate from the data illustrated here. The tire
pressure data applicable to your vehicle
can be found on the Tire & Loading Infor-
mation placard or tire pressure plate of
your vehicle. H
Environmental note
Check the tire pressure regularly, at least
every 14 days. General notes You will find information on tire pressure for
the vehicle's factory-mounted tires on the
plates described here.
You will find a table of recommended tire
pressure on the Tire and Loading Information
placard 5
or on the tire pressure table on the
B-pillar on the driver's side of the vehicle.
Further information on tire pressure can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard Tire and Loading Information placard
5
The Tire and Loading Information placard is
on the B-pillar on the driver's side of the vehi-
cle (Y page 295).
The Tire and Loading Information placard con-
tains recommended tire pressures 0043for cold
tires. Recommended tire pressures 0043are
valid for the maximum permissible load and
up to the maximum permissible speed of the
vehicle.
5 Only for vehicles with a gross vehicle weight of less than 10,000 lbs (4,536 kg). 288
Tire pressureWheels and tires