speed MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after
a few 100 miles (a few 100 kilometers). Until then, compensate for this by applying greaterforce to the brake pedal.
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km) by driving at varying vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed 00C6of the
maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
i You should also observe these notes on
breaking-in if the engine or parts of the drive train on your vehicle have been
replaced. Driving
Important safety notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
If you park the vehicle for more than
three weeks:
R connect the batteries to a trickle charger or
R disconnect the vehicle's starter battery or
R switch off the electrical system using the
battery main switch (Y page 137) and
R disconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on disconnect-
ing and charging the batteries under "Battery"
(Y page 258). You can obtain information
about trickle chargers from a qualified spe-
cialist workshop. 136
DrivingDriving and parking

i
Depending on the equipment installed,
the vehicle either automatically locks cen-
trally after switching on the ignition or after pulling away. The locking knobs in the
doors drop down.
You can open the doors from the inside at
any time.
Automatic door locking can be deactivated
(Y page 71). Driving off
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! Only shift into reverse gear
Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Depress the brake pedal and keep it
depressed.
The selector lever lock is released.
X Move the selector lever to position Dor R.
On vehicles with a reverse warning feature, when reverse gear is engaged a warning
tone sounds to alert other road users
(Y page 140).
X Release the parking brake (Y page 150).
The 0066 indicator lamp in the instrument
cluster goes out.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i After pulling away or switching on the
ignition, the vehicle automatically locks
centrally. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time. You can also deactivate the automatic lock-
ing feature (Y page 71). Reverse warning device
G
WARNING
Other road users may ignore or fail to hear the warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure that
the area in which you are maneuvering is
clear.
Make sure that there are no persons or
objects in the area in which you are maneu-
vering. It may be necessary to enlist the help
of a second person when maneuvering.
The reverse warning feature is a system
designed to assist you in ensuring the safety
of other road users.
A warning signal sounds to alert other road
users when reverse gear is engaged. The vol-
ume of the warning tone can be reduced for
night-time driving.
X To reduce the volume of the warning
tone: engage reverse gear twice in quick
succession.
The warning tone is now quieter.
i The warning tone sounds at a normal vol-
ume by default. The volume of the warning
tone has to be reduced each time you
engage reverse gear if necessary. 140
DrivingDriving an
d parking

Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2 minutes.
X Restart the engine continuously for a maximum of 60 seconds.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow
00B9engine
diagnostic lamp and
the yellow 00E2DEF
indicator lamp 2
light
up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
This malfunction or defect can damage the exhaust gas after-
treatment.
X Observe the messages in the display:
R on vehicles without steering-wheel buttons (Y page 200)
R on vehicles with steering-wheel buttons (Y page 211) and
(Y page 211). The engine does not
start.
The starter motor can-
not be heard. The battery isolating switch is switched off.
X Switch on the power supply (Y page 137).2
Only vehicles without steering-wheel buttons. Driving
141Driving and parking Z

Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X Jump-start the vehicle (Y page 276).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X Check the battery for damage.
X Charge the battery (Y page 263).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
i Be sure to observe the instructions in the
"Tow-starting and towing away" section
(Y page 277). Selector lever
005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The display in the instrument cluster shows
the present selector lever position or the cur-
rent shift range:
R on vehicles with steering wheel buttons
(Y page 187)
R on vehicles without steering wheel buttons
(Y page 182) 142
Automatic transmissionDriving and parking

Selector lever positions
0045 Park position
This prevents the vehicle from roll-
ing away when stopped. Only move
the selector lever to Pif the vehicle
is stationary.
You can only remove the key when the selector lever is in this position.
The selector lever is locked in posi- tion Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the vehi-
cle. 0046 Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0044 Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing.
Do not move the selector lever to N
while driving. The automatic trans-
mission could otherwise be dam-
aged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 003A Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by continu-
ously adjusting its shift points. These shift
point adjustments take into account the cur-
rent operating and driving conditions. If the
operating or driving conditions change, the
automatic transmission reacts by adjusting
the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual gears automatically. This depends on:
R any restriction in the shift range
(Y page 144)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear cur-
rently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from over-
revving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
143Driving and parking Z

X
To derestrict the shift range: press and
hold the selector lever towards D+until D
D
appears in the display again.
The automatic transmission shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To derestrict/restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the auto-
matic transmission will not shift up. Driving situations
0038
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of snow or slush.
Towing a trailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill gradi-
ent, shift down to a shift range adapted to
the driving situation (Y page 144), even if
cruise control is activated. 144
Automatic transmissionDriving an
d parking

Parking brake
G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking
brake when the vehicle is stationary. X
To apply the parking brake: pull brake
lever 0043up as far as the last possible
detent.
The 0066 warning lamp in the instrument
cluster lights up if the engine is running.
i On vehicles with a folding brake lever, you
can then press lever 0043down to the stop.
X To release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever 0043up to the stop.
X Raise brake lever 0043slightly and press
release knob 0044.
X Guide brake lever 0043down to the stop.
The 0066 indicator lamp in the instrument
cluster goes out.
Exceptionally, if the service brake fails, the
parking brake can be used to brake the vehi- cle in an emergency.
X Emergency braking: press and hold
release button 0044and carefully apply brake
lever 0043. Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
! If the coolant temperature is very high,
e.g. after driving on hilly roads, leave the
engine running at idle speed for about
two minutes before turning it off.
This allows the coolant temperature to
return to normal.
X Stop the vehicle.
X Shift the automatic transmission to posi-
tion P. 150
ParkingDriving and parking

call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers a distance of 44 feet (approximately 14 m)
every second. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
! Always observe the ground clearance of
the vehicle and avoid obstacles. On vehi-
cles with a step, ground clearance is further
restricted. Obstacles can damage the vehi- cle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary,
have another person direct you.
Drive sensibly – save fuel In order to save fuel, observe the following
tips:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display. Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
mountainous terrain.
Overrun cutoff If you are in overrun mode and take your foot
off the accelerator pedal, the fuel supply is cut off when the engine speed is out of the idle
speed control range.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. Any work on
the engine should therefore be carried out by qualified and authorized technicians at a
Sprinter dealer.
The engine settings must not be changed
under any circumstances. In addition, all spe- 152
Driving tipsDriving and parking

cific maintenance work must be carried out at
regular intervals and in accordance with the
service requirements of the dealer listed here
on the inside title page. Details can be found
in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving or is stationary for
long periods, this could lead to a malfunc-
tion in the automatic cleaning function for
the diesel particle filter. This can lead to
blockage of the diesel particle filter. This
can also result in fuel collecting in the
engine oil and cause engine failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particle filter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the result-
ing permissible maximum speed of the tires
(tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can find information on tire pressures in the
"Wheels and tires" section (Y page 288).You can permanently limit the maximum
speed of your vehicle to 55 mph (90 km/h),
60 mph (100 km/h) or 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement
parts may not always be immediately availa-
ble. You can obtain a list of workshops at any
authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur content are available.
Unsuitable fuel can cause engine damage.
Information on fuel (Y page 318).
Low-beam headlamps If you are traveling in countries where vehi-
cles are driven on the opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to sym-
metrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the same height and distance.
Have the headlamps masked or adjusted at a qualified specialist workshop before you
cross the border, but as close to it as possi-
ble. Driving tips
153Driving and parking Z

When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at a qualified spe-
cialist workshop Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain further information from any
authorized Sprinter dealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads. Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0048or0047
in good time. This should be observed in par- ticular when driving with a laden vehicle and
when towing a trailer.
i You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effect of the engine and do not have to brake as oftento maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water. 154
Driving tipsDriving and parking