display MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Publication details
Internet
Further information on Mercedes-Benz vehi-
cles can be obtained on the Internet at
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical documen-
tation team at the address on the inside of the front cover.© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without writ-
ten permission. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
Symbols G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful instruc-
tions or further information that could be
helpful to you.
X This symbol designates an instruc-
tion you must follow.
X Several consecutive symbols indi-
cate an instruction with several
steps.
(Y page) This symbol tells you where you
can find further information on a
topic.
YY This symbol indicates a warning or
an instruction that is continued on the next page.
Display Display This text indicates a message on
the display and the rear view cam-
era monitor. Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
As at 03.03.2014

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....179 Stowing and features
.......................229 Transporting loads
............................239 Maintenance and care
......................247 Roadside Assistance
........................273 Wheels and tires
............................... 283 Technical data
................................... 315 Contents
3

1, 2, 3 ...
12 V socket ........................................ 236 A
ABS (Anti-lock Braking System) Display message ............................ 204
Function/notes ................................ 57
Important safety notes .................... 57
Indicator lamp ................................ 218
Access step in the bumper
Cleaning .........................................2 69
Activating/deactivating cooling
with air dehumidification ................. 117
Activating/deactivating the roof
ventilator .......................................... .133
Adaptive Brake Assist
Function/notes ............................ .162
ADAPTIVE ESP ®
see ESP ®
(Electronic Stability Program)
Add-on equipment ............................... 26
Additional indicators
Replacing bulbs (roof) .................... 104
Additives
Diesel ............................................ 320
Engine oil ....................................... 323
ADR (working speed governor) ........172
Air bags
Deployment ..................................... 49
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes .................... 47
Introduction ..................................... 47
Thoraxbag ........................................ 48
Window curtain air bag .................... 49
Air filter
Indicator lamp ................................ 225
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 121
Adjusting on the roof ..................... 121
Important safety notes .................. 120
Setting the center air vents ........... 121
Setting the side air vents .............. .121 Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Air-recirculation mode
Important safety notes .................. 120
Switching on/off ........................... 120
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 62
Armrests .............................................. 87
Ashtray ............................................... 235
ASR (acceleration skid control)
Activating/deactivating ................... 58
Display message ............................ 205
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 218
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 61
Switching off the alarm .................... 61
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............265
Automatic climate control
see Climate control
Automatic headlamp mode ................ 93
Automatic locking ............................... 71
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 143
Changing gear yoursel f.................. 143
Driving tips .................................... 144
Emergency running mod e.............. 145
Important safety notes .................. 142
Kickdown ....................................... 144
Maneuvering .................................. 144
Overview ........................................ 142
Problem (malfunction) ................... 145
Releasing the parking lock man-
uall y............................................... 145
Selector lever ................................ 142
Selector lever positions ................. 143
Shift ranges ................................... 144
Starting the engine ........................ 139
Touchshift ...................................... 143
Trailer towing ................................. 144 4
Index

Transmission oil change ................3
24
Automatic transmission emer-
gency mode ....................................... 145
AUX port ............................................. 237
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 130
Adjusting ....................................... 194
Conditions for switching on ........... 123
Heating time .................................. 123
Important safety notes .................. 122
Operating with the button (control
panel) ............................................ 123
Operation with the remote con-
trol ................................................. 125
Operation with the timer ................ 127
Problem (malfunction) ................... 132
Selecting a switch-on time ............. 124
Setting the switch-on time ............. 125
see Auxiliary heating
Axle load, permissible (trailer tow-
ing) ...................................................... 330 B
Backup lamps Replacing bulbs ............................ .103
Backup lamps (Chassis Cab)
Replacing bulbs ............................ .104
BAS (Brake Assist System)
Display message ............................ 205
Function/notes ................................ 59
Indicator lamp ................................ 218
Basic settings
see Settings
Battery
Isolating switch .............................. 137
Replacing (SmartKey) ..................... .69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 264
Charge indicator lamp ................... 222
Charging ........................................ 263
Disconnecting and connecting
(driver's footwell) ........................... 260 Disconnecting and connecting
(engine compartment) ................... 262
Display message ............................ 216
Important safety notes .................. 258
Installing/removing (driver's foot-
well )............................................... 262
Installing/removing (engine com-
partment) ....................................... 263
Jump starting ................................. 276
Location ......................................... 260
Removing/installing the floor cov-
ering (driver's footwell) .................. 260
Before driving off
Important safety notes .................. 138
Belt
see Seat belts
Bleeding the fuel system .................. 141
Blind Spot Assist
Activating/deactivating ......... 165, 194
Notes/function .............................. 163
Trailer towing ................................. 165
BlueTEC exhaust gas aftertreat-
ment
Notes ............................................... 25
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 254
Display message ............................ 206
Notes ............................................. 324
Warning lamp ................................. 219
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulb s............................. 103
Brake lamps (Chassis Cab)
Replacing bulb s............................. 104
Brake linings
Display message ............................ 205
Indicator lamp ................................ 222
Brake system
Malfunction .................................... 205 Index
5

Warning lamp ................................. 218
Brakes
ABS .................................................. 57
Adaptive Brake Assist .................... 162
Applying the parking brake ............ 150
BAS .................................................. 59
Brake fluid (notes) .........................3 24
Checking brake fluid leve l.............. 254
Display messages .......................... 205
EBD .................................................. 59
Important safety notes .................. 154
Maintenance .................................. 218
Parking brake (notes) ..................... 155
Riding tips ...................................... 154
Breakdown
Fire extinguisher ............................ 276
First-aid kit .................................... 275
Jump-starting ................................. 276
Reflective safety jacket .................. 275
Vehicle tool kit ............................... 274
Warning lamp ................................. 275
Warning triangle ............................ 275
see Flat tire
see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 92C
Car see Vehicle
Care
Access step in the bumpe r............ 269
Car wash ........................................ 265
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 270
Note s............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
Seat cove r..................................... 271
Selector lever ................................ 270
Sensors ......................................... 268 Sliding door ................................... 269
Steering wheel ............................... 270
Step (electrical) ............................. 269
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 266
Wheels ........................................... 267
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ................... 27
Cargo tie-down points and tie
downs
Important safety notes .................. 242
Cargo tie-down rings
Installing ........................................ 244
Permissible tensile load ................. 327
Carrier system
Ladder rack ................................... 245
CD player/CD changer ...................... 188
Cell phone
see Mobile phone
Center console overview .................... 37
Central locking
Automatic locking ............................ 71
Important safety notes .................... 71
Locking/unlocking (buttons) ........... 71
Locking/unlocking (SmartKey )........ 66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 104
Backup lamp (Chassis Cab) ........... 104
Backup lamps ................................ 103
Bi-Xenon bulbs ................................. 99
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............ 104
Cornering lamps ............................ 101
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 101
Display message ............................ 208
Front interior light .......................... 105
High-beam headlamp s................... 100
Interior light ................................... 105 6
Index

Interior lighting .............................. 105
License plate lamp .........................1
03
License plate lamp (Chassis Cab) .. 104
Low-beam headlamps .................... 100
Overview of lamp types (front
bulbs) ............................................. 100
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ............................................... 102
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 104
Parking lamps ................................ 100
Perimeter lamp ..................... .104, 105
Rear fog lamp ................................ 103
Rear fog lamp (Chassis Cab) .......... 104
Rear interior light ........................... 106
Standing lamps (rear, Chassis
Cab) ............................................... 104
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Tail lamps (Chassis Cab) ................ 104
Turn signals (front) ......................... 102
Turn signals (rear, Chassis Cab) ..... 104
Turn signals (rear) .......................... 103
Warning and indicator lamps ......... 227
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 157
Child seat
Forward-facing restraint system ...... 55
LATCH-type (ISOFIX) child seat
anchors ............................................ 53
On the front-passenger sea t............ 55
Rearward-facing restraint system .... 55
Top Tether ....................................... 54
Child-proof locks
Important safety notes .................... 55
Rear door ......................................... 56
Sliding door ..................................... 56
Children
In the vehicle ................................... 51
Restraint systems ............................ 52
Special seat belt retractor ............... 52
Chock ................................................. 151
Cigarette lighter ................................ 235 Cleaning
Mirror turn signal ........................... 268
Trailer tow hitch ............................. 270
Climate control
Air-conditioning system ................. 114
Auxiliary heating ............................ 122
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 256
Cooling with air dehumidification .. 117
Defrosting the windows ................. 118
Heating .......................................... 113
Important safety notes .................. 112
Operating the cargo compartment
air vents ......................................... 133
Overview of systems ...................... 112
Problem with the rear window
defroster ........................................ 119
Problems with the windshield
heating .......................................... 119
Rear-compartment air condition-
ing ................................................. 116
Rear-compartment heating ............ 115
Reheat function (air dehumidifica- tion) ............................................... 118
Setting the air distribution ............. 117
Setting the air vents ...................... 120
Setting the airflow ......................... 118
Setting the temperature ................ 117
Switching air-recirculation mode
on/of f............................................ 120
Switching on/of f........................... 116
Switching the rear window
defroster on/of f............................ 119
Switching windshield heating on/
off .................................................. 119
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 162
COMAND display
Cleaning ......................................... 270
Combination switch ............................ 94
Communications equipment
Operation ....................................... 237
PND fittings ................................... 237 Index
7

Ports ..............................................2
37
Type approval/frequency .............. 316
Consumption statistics (on-board
computer) .......................................... 195
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door ................................... .39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 26
Coolant (engine)
Adding ........................................... 254
Checking the level .........................2 53
Display message ............................ 212
Displaying the temperature (on-
board computer) ............................ 187
Filling capacity ............................... 326
Important safety notes .................. 253
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................ .101
Cornering light function
Function/notes ................................ 95
Courtesy lights
Replacing bulbs ............................ .105
Crosswind driving assistance ............ 59
Cruise control
Activating ....................................... 160
Activation conditions ..................... 160
Cruise control lever ....................... 159
Deactivating ................................... 160
Display message ............................ 214
Driving system ............................... 159
Function/notes ............................ .159
Important safety notes .................. 159
Problem (malfunction) ................... 161
Setting a speed .............................. 160
Storing and maintaining current
speed ............................................. 160
Cup holder ......................................... 235
Cup holder
see Cup holders
Cup holders ........................................ 234
Curtains (cleaning instructions) ...... 271Customer Assistance Center
(CAC)
..................................................... 28
Customer Relations Department ....... 28 D
Dashboard see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 192
Changing bulbs (halogen head-
lamps) ............................................ 101
Switching on/off (switch) ................ 92
Switching on/off (vehicles with-
out steering wheel buttons) ........... 183
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 24
DEF
Exhaust gas aftertreatment ............. 25
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 147
Delayed switch-off ............................ 193
Diagnostics connection
Operating safety and vehicle
approval .......................................... .25
Diesel .................................................. 319
Diesel engine
Preglow indicator lamp .................. 225
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) ................ .211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ................................ 221
Information on consumption .......... 321
Level indicator ............................... 182
Notes ............................................. 320
Storage .......................................... 321
Tank content .................................. 321
Diesel particle filter
Display message ............................ 211
Short-distance driving .................... 153 8
Index

Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................ .190
Display
Display messages .......................... 197
Outside temperature (vehicles
with steering wheel buttons) ......... 187
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 182
Standard display (vehicles with
steering wheel buttons) ................. 187
Standard display (vehicles with-
out steering wheel buttons) ........... 182
see Warning and indicator lamps
Display messages
Calling up the message memory .... 198
Driving systems ............................ .214
Engine ............................................ 211
Important safety notes .................. 197
Lights ............................................. 208
Safety systems .............................. 204
SmartKey ....................................... 217
Tires ............................................... 215
Vehicle .......................................... .216
Distance recorder .............................187
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ................. 162
Function/notes ............................ .161
Warning lamp ................................. 162
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 217
Indicator lamp ................................ 227
Drinking and driving ......................... 152
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/co-driver's door
Unlocking ......................................... 72
Driving abroad ................................... 153 Driving off-road
see Off-road driving
Driving on flooded roads .................. 155
Driving on rough terrain
Checklist before driving off-road .... 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 57
Adaptive Brake Assist .................... 162
ASR (Acceleration Skid Control )...... 58
BAS (Brake Assist System) .............. 59
Distance warning function ............. 161
EBD (electronic brake force distri- bution) ............................................. 59
Important safety information ........... 57
Overview .......................................... 57
Driving systems
Blind Spot Assist ............................ 163
Cruise control ................................ 159
Display message ............................ 214
Lane Keeping Assist ...................... 165
PARKTRONIC ................................. 167
Driving tips
Automatic transmission ................. 144
Brakes ........................................... 154
Break-in period .............................. 136
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving abroad ............................... 153
Driving in winter ............................. 156
Driving on flooded roads ................ 155
Driving on wet roads ...................... 155
Exhaust check ............................... 152
Fuel ................................................ 152
General .......................................... 151
Hydroplaning ................................. 155
Icy road surfaces ........................... 156
Important safety notes .................. 136
Limited braking efficiency on sal-
ted roads ....................................... 155
Off-road driving .............................. 156
Overrun cut-off .............................. 152
Snow chains .................................. 287
Speed limitation ............................. 153
Towing a traile r.............................. 173
Transport by rail ............................. 154
Wet road surface ........................... 154 Index
9

E
EBD (electronic brake force distri-
bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .269
Display message ............................ 216
Emergency release .......................... 74
Function .......................................... .74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation ........................................ .49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output ............ .25
Check Engine warning lamp .......... .224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316 Problem (malfunction) ................... 141
Engine oil
Adding .......................................... .252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP ®
(Electronic Stability Pro-
gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ................................... .211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 23110
Index

F
Fire extinguisher .............................. .276
First-aid kit ......................................... 275
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 306
General notes ................................ 305
Fog lamps
Switching on/off .............................. 93
Fogged-up windows
see Climate control
Folding seat ......................................... 85
Folding table
In the twin co-driver's seat ............ 234
Frequencies
Mobile phone ................................. 316
Two-way radio ................................ 316
Front fog lamps
Switching on/off .............................. 93
Front interior light
Replacing bulbs ............................ .105
Front windshield
see Windshield
Fuel
Additives (diesel )........................... 320
Consumption information .............. 320
Consumption statistics .................. 195
Diesel at very low outside temper-
atures ............................................ 319
Display message ............................ 212
Driving tips .................................... 152
Fuel gaug e..................................... 181
Important safety notes .................. 318
Problem (malfunction) ................... 147
Quality (diesel )............................... 319
Refueling ........................................ 145
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 195
Showing the range (vehicles with
steering wheel buttons) ................. 195
Tank content/reserve fue l............. 319
Fuel filter with water separator
draining ......................................... 255
Indicator lamp ................................ 226
Fuel gauge ......................................... 181 Fuel tank
Problem (malfunction) ................... 147
Fuel tank content
Reserve, display message .............. 212
Fuses .................................................. 280 G
Gasoline Reserve fuel warning lamp ............. 224
General driving tips
Driving short distances .................. 153
Genuine parts ...................................... 27
Glove box ........................................... 230
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 303
Guarantee ............................................ 28 H
Handbrake see Parking brake
Hazard warning lamps ........................ 95
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Headlamps
Adding fluid to cleaning system ..... 255
Cleaning system (function) .............. 95
Fogging up ....................................... 97
see Automatic headlamp mode
Headliner (cleaning instructions) .... 271
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 96
Replacing bulb s............................. 100
Switching on/of f.............................. 94
Highbeam Assist
Function/note s................................ 96
Switching Highbeam Assist on/
off .................................................. 192
Hood
Closing ........................................... 249
Display message ............................ 217
Important safety notes .................. 248
Indicator lamp ................................ 227
Opening ......................................... 248 Index
11