fuel cap MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Tow-starting (vehicle) ..................... 242
Engine electronics
Notes ............................................. 271
Problem (malfunction) ...................1 20
Engine oil
Adding ...........................................2 18
Additives ........................................ 278
Checking the oil level (on-board
computer) ...................................... 216
Checking the oil level using the
dipstick .......................................... 217
Display message ............................ 186
Filling capacity ............................... 278
Information about oil consump-
tion ................................................ 278
Mixing ............................................ 278
Notes about oil grades ................... 277
Oil change ...................................... 278
Oil level (note) ............................... 216
Viscosity ........................................ 277
Warning lamp ................................. 195
Engine speed setting (working
mode) ................................................. 151
Engine, jump-starting ....................... 238
ESP
®(Electronic Stability Pro-
gram)
Display message ............................ 181
Important safety information ........... 55
Indicator lamp ................................ 194
Warning lamp ................................. 190
Exhaust check ................................... 131
Exhaust gas aftertreatment
DEF level indicator ......................... 159
DEF reducing agent ....................... 275
Diesel Exhaust Fluid (DEF) ............. 275
Display messages (vehicles with
steering wheel buttons) ................. 184
Display messages (vehicles with-
out steering wheel buttons) ........... 175
Indicator lamp ....................... 193, 197
Malfunction ....................................1 84
Refilling DEF .................................. 126
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78 Eyegl
asses compartment
................. 201
F
Fire extinguisher............................... 238
First-aid kit ......................................... 237
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 263
General notes ................................ 262
Fog lamps
Switching on/off .............................. 81
Fogged up-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 271
Two-way radio ................................ 271
Front fog lamps
Switching on/off .............................. 81
Front interior light
Replacing bulbs ............................... 93
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 274
Consumption information .............. 275
Consumption statistics .................. 171
Diesel at very low outside temper-atures ............................................ 274
Display message ............................ 185
Driving tips ....................................1 30
Fuel gauge ..................................... 159
Problem (malfunction) ................... 126
Quality (diesel) ............................... 274
Refueling ........................................ 124
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 171
Showing the range (vehicles with
steering wheel buttons) ................. 171
Tank content/reserve fuel ............. 274
Fuel filter with water separator
draining ......................................... 220
Indicator lamp ................................ 198
Fuel gauge ......................................... 159
Fuel tank
Problem (malfunction) ................... 126
Index11

Checking the battery .......................61
Display message ............................ 189
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 62
Problem (malfunction) ..................... 62
SmartKey positions (ignition lock) .. 117
Snow chains ...................................... 246
Sockets .............................................. 206
Spare wheel
General notes ................................ 268
Important safety notes .................. 268
Removing/mounting ...................... 269
Special seat belt retractor .................. 48
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 167
Digital (vehicles without steering
wheel buttons) ............................... 160
Selecting display unit (vehicles
with steering- wheel buttons) ........ 167
see Instrument cluster
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................... 88
Replacing bulbs (rear) ...................... 90
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ...................... 91
Start-off assist
Display message ............................ 179
Starting (engine) ................................ 118
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 36
Cleaning ......................................... 234
Step
see Electrical step
Stickers
General safety notes ........................ 25 Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ............... 201
Glove box ....................................... 200
Important safety notes .................. 200
Paper holder .................................. 203
Stowage co
mpartment above the
windshield ..................................... 202
Stowage compartment in the cen-
ter console ..................................... 202
Stowage compartment in the
dashboard ...................................... 201
Stowage space above the head-
liner ............................................... 202
Stowage space under the rear
bench seat ..................................... 203
Stowage space under the twin co-
driver's seat ................................... 202
Summer tires ..................................... 245
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 57
Switching the heater booster func-
tion on/off ......................................... 110
Switching the surround lighting
on/off (on-board computer) ............. 169
Swivel seat ........................................... 73
T
Tachometer ........................................ 159
Tail lamps
Changing ......................................... 91
Replacing bulbs ............................... 90
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 91
Tank content
Fuel gauge ..................................... 159
Range (vehicles with steering
wheel buttons) ............................... 171
Reserve fuel warning lamp ............. 196
Technical data
Capacities ...................................... 273
Cargo tie-down points .................... 281
18Index

Reservefuel .................................. .196
Tire pressure monitor .................... 197
Water separator .............................1 98
Windshield washer fluid ................. 198
Warranty .............................................. 23
Washer fluid
Adding ...........................................2 20
Capacities ...................................... 281
Display message ............................ 189
Indicator lamp ................................ 198
Notes ............................................. 281
Wiping with ...................................... 94
Wheels
Changing a wheel .......................... 262
Checking ........................................ 244
Cleaning ......................................... 231
Important safety notes .................. 243
Installing the adapter (spare
wheel) ............................................ 265
Interchanging/changing ................ 262
Mounting a new wheel ................... 266
Mounting a wheel .......................... 263
Removing a wheel .......................... 265
Removing and mounting the spare
wheel ............................................. 269
Snow chains .................................. 246
Storing ...........................................2 62
Tightening torque ........................... 267
Wheel size/tire size ....................... 268
Window curtain air bag ....................... 46
Windows
see Side windows
Windshield
Cleaning ......................................... 231
Defrosting ...................................... 102
Windshield heating
Problem (malfunction) ................... 103
Switching on/off ........................... 103
Windshield washer fluid
Adding ...........................................2 20
Indicator lamp ................................ 198
Windshield wipers
Problem (malfunction) ..................... 96
Rain and light sensor ....................... 94
Rear window wiper .......................... 95
Replacing the wiper blades .............. 95 Setting the sensiti
vity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 170
Switching on/off .............................. 94
Wiping with windshield washer
fluid ................................................. 94
Winter diesel ..................................... 274
Winter driving
Slippery road surfaces ................... 134
Snow chains .................................. 246
Winter operation
General notes ................................ 245
Radiator cover ................................. 29
Winter tires
M+S tires ....................................... 245
Setting a limit speed ......................1 31
Wiper blades
Cleaning ......................................... 231
Replacing ......................................... 95
Workshop
see Qualified specialist workshop
22Index

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction25
Z

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
198
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
ÄIndicator lamp, distance
warning140
·Warning lamp, distance
warning140
ÃWarning and indicator lamps,
Lane Keeping Assist144
1Door or hood open198
Electrically operated step
malfunction199
#Brake pads/linings worn194
+LOW RANGE active145
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
82
JRight-hand turn signal82
:ASR malfunction54
BAS malfunction191
hESP®malfunction190
ÈDirt accumulation in air filter197
6Reserve fuel159
Fuel filler cap open196
FunctionPage
:Water in the fuel198
mFuel filter dirty198
#Battery charging malfunction194
bBulb defective198
=Tachometer with warning
and indicator lamps
cParking brake applied133
LLow-beam headlamps on80
KWorking speed governor
(ADR) on151
ÐPower steering assistance
malfunction199
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
82
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
|Reserve fuel196
Fuel filler cap open196
hESP®malfunction190
7Fasten seat belts198
iCorresponding messages may also be
shown in the display (Ypage 173).
Instrument cluster35
At a glance

GWARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g.
the exhaust system.
Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
Rhot parts of the exhaust system
Rthe exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
Rno flammable materials come into contact
with hot vehicle components
Rthe exhaust gas can escape from the
exhaust pipe unhindered
Rthe exhaust gas does not come into contact
with flammable materials.
!Turn on the auxiliary heating at least once a
month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
!Make sure that the flow of hot air is not
blocked. The auxiliary heating will otherwise
overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary warm-
air heater. Adjustment and operation of the:
Rhot-water auxiliary heater is done via the on-
board computer and with the auxiliary heating
button in the control panel (
Ypage 107) or
with the remote control (Ypage 108).
Rauxiliary warm-air heater is done via the timer
above the overhead control panel
(
Ypage 112).
The auxiliary heating works independently of the
engine and supplements the climate control
system in the vehicle. The auxiliary heating
heats the air in the vehicle interior to the tem-
perature set.
If your vehicle is equipped with a hot-water aux-
iliary heater, the auxiliary heating also keeps the
coolant warm. This way, the load on the engine
is minimized and fuel is saved.
The heater booster function (
Ypage 110) of the
auxiliary heating supports the climate control system when the engine is running and the out-
side temperature is low.
You can use the auxiliary heating at an outside
temperature of up to 39 ‡ (4 †). At an outside
temperature above 39 ‡ (4 †) the auxiliary
heating system and the heater booster function
switch off automatically.
Hot-water auxiliary heating
Heating time
The heating time when operating the auxiliary
heating with the vehicle is stationary without the
engine running depends on the outside temper-
ature and the electrical consumers switched on.
Outside
tempera-
tureHeating
timePossible startup
procedures
Above 23‡
(Ò5 †)Approx.
20 minutes6
23 ‡
(Ò5 †) to
5 ‡
( Ò15 †)Approx.
40 minutes3
Below 5‡
( Ò 15 †)Approx.
50 minutes2
You can then switch on the auxiliary heating
again.
If you do not start the engine for a while, the total
duration of heating is limited to a maximum of
120 minutes to protect the starter battery.
Switching on the auxiliary heating is then auto-
matically disabled. You can, for example, switch
on the auxiliary heating without the engine run-
ning if the outside temperature is Ò5‡( Ò20 †) a
maximum of two times. If you try it again, the
indicator lamps in the ybutton
(
Ypage 107) flash alternately for approximately
2 minutes to signal switch-on interlock. The aux-
iliary heating cannot be switched on without
starting the engine.
When the condition of charge of the starter bat-
tery is sufficient again, the switch-on interlock
will be deactivated. To charge the starter bat-
tery, let the engine run. The engine run time
required to reach the necessary condition of
charge depends on the outside temperature and
on the electrical consumers switched on.
106Operating the auxiliary heating system
Climate control

and that it is not swallowed. Do not inhale fuelvapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not use gasoline to refuel vehicles with a
diesel engine. Even small amounts of gasoline
will cause damage to the fuel system and
engine.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(
Ypage 273).
Refueling procedure
The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It is
only possible to open the fuel filler flap when the front door is open.
XRemove the key from the ignition lock.
XSwitch off the auxiliary heating system
(Ypage 105).
XOpen the front left-hand door first, and then
the fuel filler flap.
XClose all vehicle doors to prevent fuel vaporsfrom entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from strap :.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap;on tank and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close the filler flap.
Refueling125
Driving and parking
Z

Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or thefuel tank are defective.
XTurn the SmartKey immediately to position 0
in the ignition lock and remove it.
XDo not restart the engine under any circum-
stances.
XConsult a qualified specialist workshop.
If the fuel tank has been run dry, after refueling
carry out the following steps:
XBefore starting the engine: switch on the igni-
tion three or four times.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 117).
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the SmartKey to position 3in the
ignition lock and release it as soon as the
engine is running.
You can start the diesel engine without preglow
when the engine is warm.
Diesel Exhaust Fluid (DEF)
Important safety notes
!Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or
thin it with tap water. The exhaust gas after-
treatment may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of additives
or tap water leads to the loss of the New
Vehicle Limited Warranty.
!If DEF comes into contact with a painted or
aluminum surface, wash the surface off
immediately with plenty of water.
!DEF is not a diesel additive and must not be
mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of DEF
will not be covered by the New Vehicle Limi-
ted Warranty.
iIf the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If the DEF
is frozen and there is an active warning indi- cator, topping up may not be possible. Park
the vehicle in a warm place, e.g. in a garage,
until the DEF has become liquid again. Top-
ping up is then possible again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
You will find further information on DEF in the
"Service products" section (
Ypage 273).
Refueling procedure
DEF filler neck
Non-lockable DEF filler cap
Example: DEF filler cap in the engine compartment
XTo open: switch off the ignition.
XOpen the hood (Ypage 214).
XTurn filler cap :counter-clockwise and
remove it.
XTo close: replace cap :on the filler neck and
turn it clockwise.
You will hear a click when cap :is fully
closed.
XClose the hood (Ypage 215).
126Refueling
Driving and parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle permitted for the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 246).
You can permanently limit the speed of your
vehicle to 65 mph (105 km/h) or 75 mph
(120 km/h).
We recommend that you have the speed limit
programmed at an authorized Sprinter dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed speed limit.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 273).
Driving tips131
Driving and parking
Z

Weight information can be found in the “Per-
missible trailer and drawbar noseweights” sec-
tion (
Ypage 156).
iThe height of the ball neck changes accord-
ing to the load on the vehicle. If this is case,
use a trailer with a height-adjustable trailer
drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehicle/
trailer combinations in the relevant country,
state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will con-
sume more fuel.
On long, steep downhill slopes you must select
shift range 3,2or 1in good time.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to
keep the correct speed. which protects the
brake system and prevents the brakes from
overheating and wearing too quickly. If you need to brake additionally, to not depress the brake
pedal constantly, but periodically.
Driving tips
If the trailer begins to swing from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
iYou can reduce the risk of the trailer swing-
ing and rocking by retrofitting anti-roll bars or trailer stability programs. More information is
available from your authorized Sprinter
Dealer.
RMaintain a greater distance than you would
when driving without towing a trailer.
RAvoid sudden braking. Apply the brakes gen-
tly at first to allow the trailer brake to overrun.
Then, increase the brake force quickly.
RThe figures for the gradient climbing capabil-
ities from a standstill refer to sea level. When
driving in mountainous areas, note that the
power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude.
Coupling up a trailer
Trailer coupled ready for use
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the vehicle's parking brake.
XClose all doors.
XPosition the trailer horizontally behind your
vehicle.
iThe height of the ball neck changes accord-
ing to the load on the vehicle. In this case, use
a trailer with a height-adjustable trailer draw-
bar.
XCouple the trailer.
XEstablish all electrical and other connections to the trailer. When doing so, hook the break-
away cable of the trailer into eyelet :on the
ball coupling.
XRemove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
XRelease the trailer parking brake.
iThe subharness of the vehicle has a cable
connection to the brake lamp indicator lamp.
Observe the maximum permissible trailer
dimensions (width and length).
154Towing a trailer
Driving and parking