MERCEDES-BENZ SPRINTER 2019 MY19 Service Information

É9075841400$ËÍ9075841400
Orderno.T907009113Partno.9075841400EditionA-2019
Serviceinformation
Mercedes-Benz

Publicationdetails
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http://www.mercedes-benz.com
http://www.mbusa.com
DocumentationteamShouldyouhaveanyquestionsorsuggestionsregardingthisMaintenanceBooklet,youcanreachthetechnicaldocumentationteamattheaddresslistedontheinsidecoverpage.
©Mercedes-BenzUSA,LLC
Nottobereprinted,translatedorotherwisereproduced,inwholeorinpart,withoutwrittenpermission.
Symbols
YouwillfindthefollowingsymbolsinthisMain‐tenanceBooklet:
&DANGERDangerduetonotobservingthewarningnotices
Warningnoticesdrawyourattentiontohaz‐ardsthatmayendangeryourhealthorlife,orthehealthorlifeofothers.
#Pleaseobservethewarningnoticesinthismanual.
+ENVIRONMENTALNOTEEnvironmentaldamageduetofailuretoobserveenvi‐ronmentalnotes
Environmentalnotesincludeinformationonenvironmentallyresponsiblebehaviororenvi‐ronmentallyresponsibledisposal.
#Observeenvironmentalnotes.
*NOTEDamagetopropertyduetofailuretoobservenotesonmaterialdamage
Notesonmaterialdamageinformyouofriskswhichmayleadtoyourvehiclebeingdamaged.
#Observenotesonmaterialdamage.
%Thesesymbolsindicateusefulinstructionsorfurtherinformationthatcouldbehelpfultoyou.
(\000{page)Furtherinformationonatopic
Vehiclesales/vehiclewarrantyissuer/replacementpartsalesMercedes-BenzUSA,LLC
OneMercedes-BenzDrive
SandySprings,GA30328
CustomerAssistanceCenter:
1-877-762-8267
Mercedes-BenzUSA,LLCisaDaimlercompany
VehicledataThisMaintenanceBookletcontainsapracticalrecordpageinthe"Confirmations"chapter,whereyoucanenteryourvehicledata.
Asat20.03.18

Thank
youfo rch oosing thene wSpr inter
Wi th ow ner shipof aSpr inter come sou rpr omi se
to suppor tyo uwhen everand wher everneces‐
sar y.We look forw ardto assis tingyo uwit hour
wo rld-wide service network, our products,
ser vice andwarrant ies forth edur ation ofyour
ve hicle's service life.
Please read this Maint enanceBook letand the
Oper ating Instructions carefully toensur eth at
yo ur vehicle runs prop erly.
Ve hicle andoper ational safetyar etw oim por tant
fa ct or s. Re gular servicing andmaint enance work
is requ ired toensur eth is.
We arecon tinuall ywo rking toimprove and fur‐
th er develop our product s;please appreciat e
th at we mus tre ser vetheright tomak emodif ica‐
tions tothescope ofregular servicing andmain‐
te nance workon our vehicles.
The information inthis Maint enanceBook letcor ‐
re sponds tothere comme ndations atthetime of
going toprint .Sc heduled service andmaint e‐
nanc ewo rkcar ried out byaut hor izedSpr inter
dealer sar ebased onthecur rent ser vice infor‐
ma tionfo rth eag eand kilome terre adin gof your ve
hicle. Youcan obtain informat iononthe
re qu ired modif ications tothescope ofregular
ser vicing andmaint enance workon your vehicle
fr om anaut hor ized Sprinter dealer .
PLEASE NOTE
WE STRO NGL YREC OMMEND THATYO UHA VE
YO UR VEHICLE SERVICED BYYOUR AUTHOR‐
IZED SPRINTER DEALE RWHO ISFULL YEQUI P‐
PED TOPROV IDE THIS SERVICE ANDTHATGEN‐
UINE MERCEDES- BENZPARTS BEUSED.
SER VICE,REPL ACEMENT ,OR REP AIR OFTHE
EMISSI ONCONTR OLDEVIC ESAND SYSTEMS
CA NBE PERF ORMED BYANY AUTOMO TIVE
REP AIR ESTABLISHMENT ORINDIVIDU ALUSING
CER TIFIED PARTS .
THE USE OFDEFECTIVE ORNON -EQU IVAL EN T
PA RTSMA YRESUL TIN YOUR EMISS IONPER‐
FO RMA NCE WARRAN TYCLAIM BE ING DENIE D.
9075840900
90 75840900

Ser
vice foryo ur Spr inter...... ....................... 3
Ser vice information ............ ............ ................ 3
Ser vice information ............ ............ ................ 4
Whee lro tatio n........... ...................... ...............5
Re gular checks <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 6
Ma intena nce oftheemissions control
sy stem ortheex haus tga saf te rtre at‐
men tsy stem .................. .................. ............... 6
Desc ript ion ofmaint enanceworkon the
ex haus tga scleaning/e xhaustga saf te r‐
tr eatment system ...........................................8
Ser vice docu ments <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 9Co
nfirmatio ns<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 10
Con firm atio ns...............................................1 0
Ve hicle data... ............................................... 12
Del iver yins pectio n............ ...........................13
Wheel rotatio n........... ........... ........... .............14
Ser vice repor ts................................ .............1 6 2
Contents

*OG
PSNBUJP O BCPVU ZPVS WFIJ DMFT TFSWJDF

Ser
vice informat ion &
WARNIN GRisk ofacci dent dueto mal‐
functions orsystem failur es
If yo udo notha ve thepr escr ibed service/
maint enanc ewo rkor anyre qu ired repair s
car ried out, this could result inmalfunctions
or system failur es. #
Alw aysha ve thepr escr ibed service/
maint enanc ewo rkas wellan yre qu ired
re pair scar ried out ataqu alif ied spe‐
cialis two rkshop. Alw
aysobser vetheser vice messag esinthe
ins trumen tclus ter.Yo ucan find further informa‐
tion intheve hicle Operating Instructions.
Ha ve thespecif iedservice carried out within the
re maini ngtime period orthere maini ngdistance.
Ad dition almaint enanc ewo rkistake nint o
acco untdependi ng on time anddist anc edr iven.
Ad dition almaint enanc ewo rkinc ludes mainte‐
nan ceworkcar ried out due totech nica lre qu ire‐
men tsincases ofwe aror wo rkcar ried out on
an yop tion aleq uipment that migh tre qu ire ser
vice .This workiscar ried out and invo iced
separ ately.
% Youcan obtain up-t o-dat einf ormat ioncon‐
cer ningth eser vicing ofyour vehicle atany
time from aqu alif ied workshop, e.g.an
aut hor ized Sprinter deale r.This could bean
ove rview of themaint enanc ewo rkor any
additional maintenance work,fo rex am ple.
Alw aysha ve thespecif iedservice andmaint e‐
nanc ewo rkcar ried out onschedule anddocu‐
ment edaccor dingtorequ iremen ts.This isthe
onl ywa yto ensur eth at your wa rrant yrights are
no taf fect ed.
We arecon tinuall ywo rking toimprove and fur‐
th er develop our vehicles. Therefor e, please
appr eciat eth at we mus tre ser vetheright to
mak emodif icationstothescope ofser vicing
and maint enanc e.
Ser vice workatyour aut hor ized Sprinter
deale r
A com prehensi veand well-eq uipped networkof
aut hor ized Sprinter dealer sis available toyouto
per form maint enance work.Yo ur aut hor ized
Spr inter dealer canensur eth at your vehicle is pr
ofessionall yand thor oughl ymaint ained and
re pair ed.
Yo ucan find detailed informatio non thewa r‐
ra nty term sand conditions andscope ofcoverin
th eser vice andwarrant yinf ormat ionbook let.
Please observeth eins truction sfo rser vice and
maint enance work,eve nif yo uallo wath ird
par tyto use theve hicle andentrustth em with
th ecar eof theve hicle. Thisistheonl ywa yto
ensur eth at your wa rrant yrights areno taf fec‐
te d.
We stro ng lyrecomme ndthat youha ve your vehi‐
cle serviced ataSpr inter dealer whoisfully
eq uipped toprov ide this ser vice .
Please note that eng inemain tenance mustbe
per form ed accor dingtospecial instructions and
using special measuringequipment, inorder to
fulf illtheleg alrequ iremen tsforex haus tga s
emissions. Modifyingortamp ering withcom po‐
nen tsof theemission control system isno tper‐
mitt ed.
Yo ur aut hor izedSpr inter dealer isfamili arwit h
th eapplicable regulations. 4
Service foryo ur Spr inter

Special
service requ irement s
Spec ialser vice requ iremen tsma ybe nec essar y,
fo rex am ple, forcer tain com pone ntsaf te ra
br eaking-i nper iod.
Ser vice andmaint enance workwill needto be
per form ed mor eof tenor inad ditio nif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads. Take great carewhen assessing
th eoper ating conditions underwhichyo ur vehi‐
cle isprimar ily used.
% Youcan obtain up-t o-dat einf ormat ioncon‐
cer ningth epar ticular service requ iremen ts
and service interva ls of your vehicle atany
time from aqu alif ied spec ialistwo rkshop,
e.g. anaut hor ized Sprinter deale r. Wheel
rotat ion
The tire sar ean essential component forth e
ove rallper form anc eand stabilit yof theve hicle.
The service life of tires depends ontiretype,
speed rating ,en vironme ntal cond itions ,tir eload ,
tir epr es su re,ro ad sur face charact eristic sand
ind ividual drivin gst yle. Forth is reason ,we rec‐
omme ndchecking thetir es regular lyforwe ar and
thecor rect tirepr ess ureas wellas regular
wheel rotatio n(w ith th eappr opriatetir econ figu‐
ra tio n).
Wh eelro tatio nma yonly beperfor med onvehi‐
cles withidentical tiresizes onthefront and rear
axle s.
If th etir econ figur ation ofyour vehicle permits
wheel rotatio n,this should becar ried out atthe
re comme ndedinterva ls or atthefirs tsi gns of
une ventrea dw ear.Ad her ence tothis recomme n‐
da tion meansthat thewheels willberotatedat
leas tat eve rymaint enance service.
Sing letires, rear
If yo ur vehicle iseq uipped withtir es ofthesame
size, thewheels onthefront and rear axle scan
be rotatedin pair s,allo wing theint ended direc‐
tion ofrotatio nof thetir es tobe maint ained (uni‐
dir ect ional tires have an arro w on thetir eside‐
wa llindic atingth eint ended direct ion ofrotatio n
of thetir e).
Tw intires, rear
If yo ur vehicle iseq uipped withtir es ofthesame
size, thewheels onthefront axle andtheinner
wheels onthere ar axle canberotatedin pair s, allo
wing theint ended direct ion ofrotatio nof the
tir es tobe maint ained. Fornon-unidirect ional
tir es, theout erwheels onthere ar axle canbe
ro tated. Wheel
rotatio ndiagr am
Thi sMa intena nce Bookletcont ains aus efu l
wh eelro tatio nre cor dpa ge,on whic hth edat e
and mileag ere adin gfo rwhen thewheels were
ro tatedcan berecor ded (→page 14). Se
rvice foryo ur Spr inter 5

Re
gular checks
Chec kth efo llo wing regular ly,e.g. weekl y,when
re fuel ingorprior tolong journeys:
R Engine oilleve l:yo ucan find further infor‐
mation onmeasur ingtheengine oilleve lin
th eve hicle Operator's Manual.
R Cool antleve l:yo ucan find further informa‐
tion onchecking thecoolant leve lin theve hi‐
cle Oper ator's Manual.
R Brak efluid leve l:ifth ebr ak efluid needs to
be topped up,consult anaut hor ized Sprinter
dealer andhave thecause determ ined, e.g.
leak ageor wo rnbrak epads.
R Windshield washer system: addwinds hield
wa sher fluid that has been mixedwithan
appr ovedwindshield washer solution/
concen trat e. Chec kth efunc tion ofthesy s‐
te m and thewiper blades.
R Lighting system
R Tire condi tionandtirepr essu re:ch eck
th ese atleas tonc eamont h.Inf ormation on
guidelines andthecor rect me thod ofcheck‐
ing tirecon dition andtirepr essur ecan be fo
und inthe"T ires and wheels" sectioninthe
Oper ating Instructions. Maint
enance oftheemis sions controlsys‐
te m or the exhaus tga saf te rtre atment sys‐
te m Cau
tion aryno tesfo rthe emissions contr ol
sy stem –ga soline engine Yo
ur vehicle iseq uipped withath re e-w aycat a‐
lytic converter and alambda sensorinorder to
com plywith thecur rent exhaus tga sst andar ds.
Ke ep your vehicle inapr oper condition in
accor dance withth emaint enanc ere comme nda‐
tions .
The follo wing instruct ions mustbe adher edto:
a) Onl yre fuel vehicl eswith aga soline
engine withlow- sulfur unleaded gasoline
with aminimu mof 87 AKI/9 1RO Nin acco rd‐
ance with theinf orma tion onthefilling
pum p,prov ided therear eno other recom‐
men dation s.Re fuel ingusing unsu itabl efuel can
caus edama getotheengine. Youcan find fur‐
th er information inthe"Oper atingfluids andfill capac
ities"ch ap terof theve hicle Operating
Ins tructions.
b) Leaded fuelmustno tbe used under any
cir cums tances .This would result indamag eto
th eemissions control system com ponen ts.
c) An ethanol conce ntration great erthan
E1 0ma yno tbe used invehicl eswith aga so‐
line engine whichar eno tfle x-fuel compati‐
ble. Theengine maybe damag edifincor rect
fue lsareus ed. Youcan find further information
in the"Oper atingfluids andfill capac ities"ch ap‐
te rof theve hicle Operating Instructions.
d) The specif iedmaint enance workon the
engine mustbe per form ed infull and atthe
re qu ired interva ls. Toenable thecat alytic con‐
ve rter toachie veits intended service life, the
ignit ionsetting mus tbe cor rect and thespar k
plugs mustbe func tioningcorrectly ,fo rex am ple.
If th especif iedmaint enanc ewo rkisno tper‐
fo rm ed cor rectl y,this ma yneg ativelyaf fect the
ve hicle's emissions controlsy stem and reduce
its ser vice life.
e) Oper ation oftheemis sions controlsys‐
te m mus tno tbe modi fied inanywa y.Modif i‐ 6
Service foryo ur Spr inter

cati
ons arepr ohi bite dby law. Inaddi tion, modif i‐
cations couldleadto damag eto thecat alytic
con verter s, incr eased fuelconsum ption and a
de terior ation intheengine operating conditions .
f) Irre gular itieswhen operating theengine
shou ldbe rectif ied imm ediately by an
aut hor ized SprinterDe aler .Suc hirre gular
oper ating condit ionsmayaf fect thecor rect
ope ratio nof theemissions control system.
If th eChec kEn gine indicat orlam plights upin
th eins trument clusterwhi letheengine isrun‐
ning ,th er ema ybe amalfunct ionintheengine
con trol system ortheemissions control system. Cautiona
rynotesfo rthe exhaus tga saf te r‐
tr eat men tsy stem –diesel engines Yo
ur vehicle iseq uipped withan exhaus tga s
af te rtre atm entsystem inorder tofulf illthecur‐
re nt emi ssions regulations fordies elengines in
re gions inwhic hth eve hicle hasbeen certified
fo rsal e.Ke ep your vehicle inapr oper condition
in accor dance withth emaint enanc ere comme n‐
da tions .
The follo wing instruct ions mustbe adher edto: a)
Diese leng inesre qu ire UL TRA-LOW SUL‐
FUR HIGHW AYDIESEL (ULSD)FUEL(max.
15 ppm sulfur) asper standar dAS TM D975.
The vehicle exhaus tga saf te rtre atm entsystem
can beseverely da ma gedifUL TRA -LOW SULFUR
HIG HWAYDIESEL (ULS D) FUEL isno tus ed .
b) We appr ovetheuse ofbio-d iesel B5
(s tand ardULSD withup to5% bio-diesel con‐
te nt) inall BlueTEC dieselengines.
Diesel fuelwithahigher percent ageof bio-die‐
sel, e.g. B20 andpurebio-diesel coulddamag e
th eengine orthefuel system and areno tper mit‐
te d.
Yo ucan obtain further information from an
aut hor ized Sprinter dealer orataga sst atio n.If
th eidentif ication oftheB5 bio-diesel mixture
does notclear lyindicat eth at itfulf ills the
re qu iremen tsmen tionedabo ve,th efuel mayno t
be used. Damag ear ising from theuse offuels,
whic hdo notmee tth efuel standar dsappr oved
by us, areno tco veredby thelimit edwarrant y
fo rne wvehicles. c)
The specif iedmaint enance workon the
engine mustbe per form ed infull and atthe
re qu ired interva ls.
d) The oper ation oftheex haus tga saf te r‐
tr eat men tsy stem mayno tbe mod ified in
an ywa y.Modif ications arepr ohibit edbylaw. In
addi tion, modif ications couldleadto damag eto
th ecat alytic converter s, incr eased fuelcon‐
sum ption and ade terior ation intheengine oper‐
ating conditions .
If th eCH ECK ENGINE indicat orlam plight sup in
th eins trument clusterwhi letheengine isrun‐
ning ,th er ema ybe amalfunct ionintheengine
con trol system ortheex haus tga saf te rtre at‐
men tsy stem.
Ha ve thecause forth emalfunct ionrectif ied in a
qu alif ied spec ialistwo rkshop without delay.We
re comme ndthat youuse anaut hor izedSpr inter
dealer . Ser
vicefo ryo ur Spr inter 7

Blue
TECexhaus tga saf te rtre atment with
DEF (Diesel Exhaust Fluid ) The
BlueT ECexhaus tga saf te rtre atm entsystem
re qu ires are ducing agent (DEF)inorder tofunc‐
tion correctl y.
Fu rther information onDEF (Diesel Exhaust
Fluid) canbefound inthe"Oper atingfluids and
fi lling capac ities"sect ionoftheve hicle Operat‐
ing Instructions.
The reducing agent (DEF)isanon -flammable,
non -tox ic, color less, odorlessandwater-solubl e
fl uid.
* NO
TEDama gecau sed bymixing addi‐
tiv es wit hDEF orfrom diluting DEF The
Blue TEC exhaus tga saf te rtre atm entsys‐
te m could bedes troy ed by:
R Additiv esinDE F
R Dilutin gDE F #
Onlyuse DEFin accor dance with
ISO 22241. #
Donotad dad ditiv es. #
Donotdi lute DEF . De
script ion ofma intenance workon the
ex haus tga scleaning/e xhaustga saf te r‐
tr eat men tsy stem
The com posit ionofexhaus tga ses isinf luenced
no tonl yby theemissions control system orthe
ex haus tga saf te rtre atm entsystem, butalso by
va rious engine component sand their settings.
Ther efor e, maint enanc eof theemissions control
sy stem ortheex haus tga saf te rtre atm entsys‐
te m mus tinclud eth ese engine componen ts.In
pr actic e,cer tain maint enanceworkconsi sts
onl yof tests. Ho wever,th ete stsar eim por tant,
as they enable anyde viations that coul dlead to
wo rseemission values atalat er dat eto be
de tected assoo nas pos sible.It is ge ner ally
mor ecos t-effectiv eto have suc hissues rectif ied
imme diat ely rath er than waitunt ilth is could lead
to expensiv ere pair s.The maint enanc eint erva ls
ar espec ified sothat theve hicle canbeoper ated
cor rectl y,und ernorm alcon dition s,unt ilth ene xt
ser vice duedate(→ pag e4). Re
plac ingthe engine oiland engine oilfi lt er
Re place theengine oiland engine oilfilt er
acc ording tothespecif iedservice interva l.If oil
con sum ption increases, youmus tfind thecause
and take theneces saryst eps torectify thepr ob‐
lem. Donotre se tth eser vice interva ldispla yif
yo uha ve topped uporchang edtheoil outside of
th especif iedservice interva l.
Re plac ingthe engine air clean er
Re place theengine aircleaner accordingtothe
specif iedservice interva l.When operatingunder
ex treme lydu styco nd ition s,theengine air
cleaner mustbe replaced morere gular lythan is
displa yedin theser vice interva ldispla y.Clean
th eco verand hous ingoftheengine aircleaner
bef oreyo ure mo veit.
Re plac ingthe fuel filt er
Re place thefuel filt er acc ording tothespecif ied
ser vice interva l.
Chec kingthecondit ionofthepol y-V- belt on
th eengine
The poly-V- belt issubjec tto we arand aging.
Chec kit forte ar sand wearacc ordin gto the 8
Service foryo ur Spr inter