phone MERCEDES-BENZ SPRINTER 2019 MY19 with 7” screen

Information about Mercedes PRO
When you log in with a user account tothe
Mercedes PRO por tal,th en services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailability is countr y-dependent. You can check
th eav ailability of Mercedes PRO in your country
at thefo llowing page: http://www.me rcedes.pro
Fo r more information on Mercedes PRO contact
an authorized Mercedes-Benz Center or visit the
Mercedes PRO por tal. Information about Mercedes PRO connect
Mercedes PRO connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement
(breakdown assi stance call button or auto‐
matic accident or breakd own de tection)
Use the breakdown assis tance call button in
th eov erhead cont rol panel tomake a call to
th e Mercedes-Benz Cus tomer Center
(/ page 171).
Yo u can also select a menu ent ryinthe multi‐
media sy stem (/ page171).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rol panel tomake a call tothe
Mercedes-Benz emer gency call center
(/ page 171).
Mercedes PRO connect accident and breakdown
management and the Mercedes-Benz emer gency
call center are available foryo u around the clock
fo rth e use of the services.
Please no tethat Mercedes PRO connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbers. In emergencies, you can also use the
Emergency Call Sy stem (/ page216).
The following conditions must be met touse
Mercedes PRO connect services in theve hicle:
R You ha veaccess toa GSM network
R The contract partner's GSM network co ver‐
age is available in there spective region
R The ignition is switched on, so that vehicle
data can be transfer red automatically Calling the Mercedes-Benz Cus
tomer Center
using the multimedia sy stem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect.
Then, you can select a service and be connec ted
to a specialist at the Mercedes-Benz Cus tomer
Center. Making a call via the
overhead control panel 1
Breakdown assis tance call button
2 Release cat chforth e co ver on the0053 but‐
to n (SOS button)
3 0053 button (SOS button) #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: pressthe
re lease cat chforth e co ver on 0053 button
2 brief lyto open. #
Press and hold 0053button 3for at least
one second.
An emer gency call can still be triggered when a
breakdown assis tance call is acti ve. This has pri‐
ority over all other active calls. Information on
theRo adside Assistance call
via the overhead control panel
A call tothe Mercedes-Benz Cus tomer Center
using theRo adside Assis tance button has been
initia ted via theove rhead cont rol panel: Mercedes PRO
171

Overview and operation
Overview of
the MBUX multimedia sy stem &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
MBUX stands for Mercedes-Benz User Experi‐
ence. 1
Touch Control and multimedia sy stem cont rol
panel
2 Media display with touch functionality
Opens/closes the center console stowage
compartment abo vethe display (/ page73)
3 Operating strip, calls up applications
In the center console stowage compartment you
can find thefo llowing ports and inter faces:
R Two USB ports or one USB port
The USB port with the00C2 symbol facilitates
th e connection of the mobile phone with the
multimedia sy stem using a suitable cable. This will enable
youto use the functions of
th e mobile phone via Apple CarPlay™ or
Android Auto.
R Stow age space with charging inter face and
NFC inter face (if available)
Yo u can operate the multimedia sy stem with the
fo llowing central control elements:
R Touch Control 1
Operation takes place bycursor control.
R Media display (tou chscreen) 2
R Buttons on operating strip 3
Multiple applications are available foryo u. Yo u
can call these up using the home screen or using
th e buttons on operating strip 3.
Yo u can con veniently call up and add favo rite s on
th esteering wheel using the004B rock er switch.
Quic k-access in the home screen and in the
applications ser vetoselect functions more
qu ickl y.
Anti-theft pr otection
This device is equipped with tech nical pr ovisions
to protect it against theft. Further information on
pr otection against theft can be obtained from an
authorized Mercedes-Benz Center. Note
s onthe media display Obser
vethe no tes on caring forth e interior
(/ page 214).
Au tomatic temperature-cont rolled switch-off
fe ature: ifth ete mp erature is too high, the bright‐
ness is initially reduced automaticall y.The media
display may then switch off comple tely for a
while.
% If
yo u are wearing polarized sun glasses, it
may be dif ficult toread the media displa y. MBUX multimedia sy
stem 17 3

Home screen
overview 1
Onthe home screen: displa ys thefirs tth ree
applications
In other displa ys: calls up the home screen
2 Displa ys,fo rex ample network displa y,bat‐
te ry status of the mobile phone connected,
signal stre ngth of the mobile phone networ k,
time
y Quicklyswitches driving sy stems on or
off
3 Numb er of applications and cur rently selec‐
te d display area
4 Calls up FAVORITES
5 Calls up an application using the symbol
6 Name of the application, beneath the cur rent
selection or cur rent displ ay
7 Quick-access (in theex ample: sho wscalls
li st s and sear ches for a contact) To
uch Control Operating
Touch Control (multimedia sy stem) 1
© button
Calls up the home screen
2 Touch Control
3 Back button
Returns tothe pr evious display
4 Cont rol panel for multimedia sy stem
Press the004B rocker switch down: sho ws
fa vo rites
Tu rn the cont rol knob: sets thevo lume
Press the cont rol knob: switches sound off
Press the0061 rocker switch up: makes or
accepts a call
Press the0076 rocker switch down: ends or
declines a call #
Tocall up the home screen: press button
1.
or #
Press and hold button 3. #
Toopen a menu or lis t:press Touch Control
2. #
Toclose a menu or lis t:press button 3. #
Toselect a menu item: swipe up, down, left
or right on Touch Control 2. #
Press Touch Control 2.
Setting the sensitivity for the Touch Control
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity #
Select Fast,Medium orSlow . 174
MBUX multimedia sy stem

Switching acoustic operating
feedba ckfor
th eTo uch Control on/off
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback .#
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When
th e beginning or end of the list is reached you
will hear ano ther clicking sound. To
uchscreen Operating
theto uchscreen
Re quirements:
R For the map functions: an iPhone®
is con‐
nected via Apple CarPl ay™ or a mobile phone
is connected via Android Autowith the multi‐
media sy stem.
R A navigation application is available on the
mobile phone.
Ta pping #
Toselect a menu item or entr y:tap on a
symbol or an ent ry. #
Toincrease the map scale: tap twice
qu ickly with one finger. #
Toreduce the map scale: tap with two fin‐
ge rs. #
Toenter characters with theke yboard: tap
on a button.
Single-finger swipe #
Tonavigate in menus: swipe up, down, left
or right.
To uching, holding and moving #
Toset thevo lume on a scale: touch the
to uchsc reen and mo vethefinger tothe left or
ri ght.
To uching and holding #
Tocall up a global menu in the applica‐
tions: touch theto uchsc reen and hold until
th eOPTIONS menu appears. Setting acoustic operation
feedba ckfor the
to uchscreen
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback . #
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When
th e beginning or end of the list is reached you
will hear ano ther clicking sound. Applications
Calling up applications
Using buttons on
the operating strip 1
002B button
Calls up thete lephone
2 Volume rocker switch
Ad justs thevo lume(/ page177)
3 0038/ ©button
Press brief ly:re turns tothe pr evious display
Press and hold: calls up the home screen
4 0063/00D0 button
Press brief ly: switches sound off
Press and hold: acti vates/deactivates the
multimedia sy stem
5 Quic k-access button for media
Calls up the cont rol menu of the last active
media source
6 Vehicle button
Sets vehicle functions
7 | button
Pressing repeatedly calls up the desired
audio source
8 00CB button MBUX multimedia sy
stem 175

Calls up navigation
Re
quiremen t:the mobile phone is connected
to the multimedia sy stem via the USB port
00C2 using a suitable cable. Via Apple Car‐
Play™ or Android Autothe navigation applica‐
tion of the mobile phone can be used. #
Toaccess stations and music trac ks
qu ickl y:press button 5.
The control menu appears forth e audio
source that wa s last selected. #
Swipe tothe left or right.
Ra dio: the pr evious or next station is set.
Media source: the pr evious or the next music
tra ck is selec ted. #
Tohide the control menu: press button5.
Using the home screen
The home screen is shown in the media display
when youstart theve hicle. #
Select the application byswiping and tapping.
or #
In any displa y:press the© button on the
To uch Control.
or #
Tap on the© symbol on theto uchsc reen.
The applications are displa yed. #
Select the application byswiping and tapping.
Changing the ar rangement of applications on
th e home screen #
Call up the home screen #
Touch and hold an application on the
to uchsc reen until symbols appear. #
Tap on 0059 or0065 and mo vethe applica‐
tion in the menu. #
Tap on 00FB. Switching
the sound on/off On
the multifunction steering wheel #
Tomute: pressvolume control 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: turnvolume control 1or
ch ange the media source.
On the multimedia sy stem #
Toswitch off: briefly press button 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: brieflypress button 1or
ch ange the media source. 176
MBUX multimedia sy stem

Ad
justing the volume On
the multifunction steering wheel #
Turn volume control 1.
The volume of the cur rent radio or media
source is set. The volume of other audio sour‐
ces can be adjus ted separately.
Ad just thevo lume in thefo llowing situations:
R during a traf fic announcement
R during a navigation announcement
The volume of the cur rent media sou rce
ch anges in accordance with thevo lume of the
navigation announcement.
The function is possible in thefo llowing
cases:
- An iPhone ®
is connec ted via Apple Car‐
Play™ or a mobile phone is connected via
Android Autowith the multimedia sy stem.
- A navigation application is available on
th e mobile phone.
R during a telephone call
On the multimedia sy stem #
Toraise/reduce thevo lume in steps:
brief lypress rocker switch 1up or down. #
Toraise/reduce thevo lume continuousl y:
press rocker switch 1up or down until the
desired volume is set. Favo
rites Overview of
favo rites
Favo rite s of feryo uqu ick access tofrequently
used applications. It is possible tocrea te20
fa vo rite s in tota l.
Yo u can select favo rite s from categories or you
add favo rite s directly from an application.
Calling up favo rites
In the media display #
Tap on ©.
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thest eering wheel #
Press the004B rocker switch on thesteering
wheel down.
Ad ding favo rites
Selecting favo rite s from categories #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Select 0081Create Favorite .
The categories are displa yed. #
Select the categor y.
The favo rite s are displa yed. #
Select a favo rite.
The favo rite isstored at the next available
position. #
All positions in thefa vo rite s are taken:
confirm the message shown with OK.
A list sho wsallthefa vo rite s. #
Select a favo rite which should be overwritten.
Ad ding a favo rite from an application
Examples of adding from an application are: R Saving a contact.
R Storing a radio station.
R Adding a media source. #
Tosave a contact as a global favo rite :
select a contact (/ page 185).
The de tails are displa yed. MBUX multimedia sy
stem 17 7

#
Press on a phone number until theOPTIONS
menu is shown. #
Select Save as Favorite.
The contact is added as a favo rite. #
Tosto reara dio station as a global favo r‐
ite: set a radio station (/ page193). #
Press on thera dio station until theOPTIONS
menu is shown. #
Select Save as Favorite.
The radio station is added as a favo rite.
Re naming favo rites #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Rename . #
Ente rth e name. #
Select OK.
Moving favo rites
Moving favo rite s in thefa vo rite s menu #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Move. #
Movethefa vo rite to the new position. #
Tap on 00FB.
Deleting favo rites #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on a favo rite until theOPTIONS menu is
shown. #
Select Delete. #
Select Yes. Entering
characters Using
thech aracter input function &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
Character entry can be carried out with these
cont rol elements:
R Touch Control
R Touchsc reen (media display)
Character entry take s place bycursor control
when using theTo uch Control.
Character input can be star ted with a control ele‐
ment and resumed with ano ther. #
When theke yboard is shown, en terth ech ar‐
acters on the cont rol element byswiping and
pressing or bytapping (touchscreen).
or #
Write thech aracter on theto uchsc reen.
Examples of character ent ry:
R Renaming a favo rite
R Enter a telephone number 17 8
MBUX multimedia sy stem

%
The cor rect time is requ ired forth efo llowing
functions:
R Route guidance with time-dependent traf‐
fi c guidance.
R Calculation of expected time of ar riva l.
Setting the time zone
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and Date
Setting the time zone manually #
Select Time Zone: .
The list of countries is displa yed.
% If
th ere are se veral time zones available in a
countr y,these will be shown af terth e coun‐
try is selected. #
Select a count ryand, if requ ired, a time zone.
The time zone set is displa yed af terTime
Zone:.
Setting the time zone automatically #
Activate Automatic Time Zone.
Setting the time and date form at
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and Date 5
Set Format #
Set the date and time form at003B.
Setting the time and da temanually
Re quirements:
R The Manual Time Adjustment function is
switched on.
R For setting the date manuall y:no GPS is
ins talled in theve hicle.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and Date
Setting the time (without time zone) #
Select Set Time. #
Set a time.
Setting the time (with time zone) #
Select Set Time.
If a time zone is set the time is set automatically
using the time zone. The time can be adjus tedby
a maximum of plus or minus 60 minutes. #
Adjust the time using the slide cont rol.
Setting the da te #
Select Set Date . #
Set a da te.
% In
vehicles with GPS, a date cannot be set
eve n wi thactive manual time adjustments.
The date is then set automatically thro ugh
th e selected time zone. Blue
tooth ® Information about Blu
etoo th®
Bl ue tooth ®
tech nology is a standard for short-
ra nge wi reless data transfer up toappr oximately
32.8 ft(10 m).
Yo u can use Blue tooth®
to connect your mobile
phone tothe multimedia sy stem and use thefo l‐
lowing functions, forex ample:
R Hands-free sy stem with access tothefo llow‐
ing options:
- Call lists (/ page185)
R Inte rn et connection
R Listening tomusic via Blue tooth®
audio
R Trans ferring business cards (vCards) into the
ve hicle
Blue tooth ®
is a regis tere d trademark of Blue tooth
Special Interest Group (SIG) Inc.
% Internet connection via Blu etoo th®
is not
av ailable in all countries.
Ac tivating/deactivating Blue tooth ®
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Toswitch on Blue tooth ®
:select Connect
via Bluetooth. #
Activate Bluetooth. #
Toswitch off Blue tooth ®
:select Settings . #
Deactivate Bluetooth. Wi
-Fi Wi
-Fi connection overview
The Wi-Fi network in your vehicle ser ves only for
th e use of Apple ®
CarPla y.Yo u can on lyconnect
wi th th e network using this application.
Fu rther information about Apple ®
CarPlay
(/ page 186). 18 0
MBUX multimedia sy stem

Ac
tivating/deactivating Wi-Fi
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Switch Wi-Fion or off.
If Wi-Fi is deactivated, communication via Wi-
Fi to all devices is inter rupte d. Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ys. The selected lan‐
guage af fects thech aracters available for entr y.
Setting the sy stem language
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Set the language. Setting
the distance unit Multimedia sy
stem:
4 © 5
System 5
Units #
Select kmormi. #
Inthe multifunction display of the instrument
displa y,switch theAdditional Speedometer
display on. Re
set function (resetting) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Re setting via the multimedia sy stem
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connected mobile phones #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
Or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% If
yo u ha veforg ottenyo ur PIN, an authorized
Mercedes-Benz Center can deactivate the
PIN pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings.
Re setting using a button #
Press bo th the002B and\ buttons at the
same time until the multimedia sy stem
re starts (at least 15seconds).
The multimedia sy stem is restar ted. No data
is dele ted during this process. Ve
hicle information Displaying
vehicle data Multimedia sy
stem:
4 © 5
Info #
Select Vehicle .
The vehicle data is displa yed. Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine data is displa yed.
% The
values for engine output and engine tor‐
qu e may deviate from the nominal values.
Items that can influence this are, forex am‐
ple:
R Engine speed
R Sea le vel
R Fuel grade
R Outside temp erature Calling up
the fuel consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption .
A display with cur rent and average consu mp‐
tion figures is displa yed. MBUX multimedia sy
stem 181

Te
lephone Te
lephony Te
lephone menu overview 1
Battery status of the connected mobile
phone
2 Blue tooth ®
device name of the connected
mobile phone
3 Signal stre ngth of the mobile phone network
4 Options
5 Device manager
6 Nume rical pad
7 Call li st
8 Contact sea rch
Blu etoo th®
profile of the mobile phone: with the
PBAP (Phone BookAccess Profile) profile, con‐
ta cts are shown au tomatically in the multimedia
sy stem.
Note s ontelephony &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integ rated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of distraction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the traf fic situation. This could also
cause youto lose control of theve hicle. #
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from an
Mercedes-Benz or at: http://www.mercedes-
benz.com/connect.
Information on telephony
The following situations can lead tothe call being
disconnected while theve hicle is in motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one transmission/reception
st ation toano ther and no communication
ch annels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech quality. A require‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page180). 18 2
MBUX multimedia sy stem