automatic transmission MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

%
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page210).At ow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. #
Obser vethen otes on permissible towing
me thods (/ page207). #
The propeller shafts tothed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on permissible towing
me thods (/ page208, 209). #
Connect thet ow bar tothet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e202). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels. Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
* NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passen gerfootwell (/ page212). 210
Breakdown assis tance

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. Breakd
owna ssis tance 211

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page212). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page234). #
If necessar y,remo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby 234
Wheels and tires

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem; thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of accident if thee lectrical parking brake
has insuf ficient holding force
If th ee lectrical parking brak edoes no thave sufficient holding
fo rc eonas teep incline, thev ehicle ma yroll away. #
Park thev ehicle on alevel sur face only and secu reit
agains trolling away. #
Shif tthe automatic transmission toposition 005D. Obser
vethen otes on parking thev ehicle (/ page140).
0024 Parking Brake See Oper-
ator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; thec losing forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y. 264
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative Battery Low *T
he on-boar delectrical sy stem voltag eist oo lo w.
The stationar yheater has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave attem pted toshif tfromp osition 005Bor005C toposition 005E. #
Depress theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of thec limat econt rols ystemist emporarily restricted.
The quantity of air and flow of fresh air ar econt rolled automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. Displa
ymessages and warning and indicator lamps 279

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. 280
Displa ymessages and warning and indicator lamps

Chec
kBrake Pads See Operator's
Manual .............................................2 65
Cruise Control Inoperative ...............268
Curr ently Un available Radar Sen‐
sor sD irty .........................................2 69
Driver's Door Open &Transmission
No tinPR isk ofVehicle Rolling
Aw ay ................................................ 280
NP ermanentl yActiv eRiskofR oll‐
ing Away ........................................... 280
Only Shif tto'P' when Vehicle is
St ationary ........................................ 280
Ra dar Sensor sDirty See Opera‐
to r's Manual .................................... .265
Re generation No tPossible ................2 74
Re versing No tPossible Service
Re quired .......................................... .280
Service Required Do No tShift
Gear sVisit Dealer ........................... .280
Shif tto' P' or 'N' toStartE ngine ...... 279
SOS NO TREADY .............................. 266
Ti re Press. Monitor Cur rently
Un available ...................................... .276
Ti re Pressur eMonitor Inoperative ....277
Ti re Pressur eMonitor Inoperative
No Wheel Sensors ............................2 76
To Engag eTransmiss .Position R
Fir stDep ress theB rake .................... 279
Tr ansmission Malfunction Stop ........ 280
Displa yrang e(trip menu) .................... 173
Displa ytotal di stance (trip menu) ......173
Distance cont rol
see ActiveD ista nce Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see ActiveD ista nce Assi stDISTRONIC
Door Locking (emergency key) .................... 50
Un lockin g(emer gency key) ................ 50
Door cont rolp anel ................................ .16
DO T,Tire Identification Number
(TIN) ....................................................... 227
Drinkin gand driving ............................. 111Driv
eAwayA ssist .................................1 59
Driver's seat see Seats
Driving and drinking .............................111
Drivin gcharacteristics (unusual) ........215
Drivin ginstructions
Fo reign trip (information) .................. 11 3
Drivin glight
see Automatic driving lights
Drivin gnotes
Brak esubject toload ........................ 11 4
Braking ............................................. 11 4
Breaking-i nnotes .............................. 111
Downhil lgradien t.............................. 11 4
Drinking and driving .......................... 111
Gene rald rivin gtips .......................... .111
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Pa rking brak e................................... .114
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
Tr anspor tbyrail ................................ 11 4
We troad sur faces ............................ .114
Drivin gSafet yS ystem
AB S(Anti-loc kBrakin gS ystem) ........ 14 6
ASR (acceleration ski dcontrol )........ 147
BA S(Brak eAssistSystem) ............... 14 6
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
ESP ®
Crosswind Assis t..................... 14 8
ESP ®
traile rstabilizatio n................. .148
Overvie w.......................................... 14 6
Ra dar sensor s................................. .145
Re sponsibility ................................... 14 5
Drivin gsafet ys ystem
see ActiveB rake Assi st
see ESP ®
(Electronic Stabilit yProgram)
Driving sy stem
see Activating/deactivating the
HOLD function
see ActiveD ista nce Assi stDISTRONIC
see ActiveL aneK eeping Assist
see ATTENTION ASSIST
see Blind Spo tAssist
see Cruise control
see HOLD function
see Lane Keeping Assist
Driving tips Driving abroad (symmetrical low
beam) .................................................84
Driving in winter ................................ 11 5
Driving off-roa d................................. 11 6 Index
299

Driving on
flooded roads .................. .115
Driving on wetroads .........................1 15
Hyd roplaning .................................... 11 5
Dr ow siness de tection
see ATTENTION ASSIST
DSR (Downhill Speed Regulation)
Ac tivating/deactivating .................... 127
No tes. ............................................... 12 6
Dual-zone au tomatic climat econ‐
trol (control panel) ............................... 100E
E10 ........................................................ .248
EBD (electroni cbrake forc ed istri‐
bution) .................................................. .148
ECOd isplay
Fu nctio n............................................ 11 9
Re setting. ......................................... 174
Electric pa rking brake .......................... 14 3
App lying automaticall y..................... 14 3
Applying or releasing manuall y......... 14 4
Emergency braking ........................... 14 4
No tes. ............................................... 14 2
Re leasing automaticall y................... .143
Electric slidin gdoor
Fu nctio n............................................. 52
Opening wi thbutton ...........................52
Opening wit hthe door handle ............ 54
Opening/closing wit hthe key. .......... .54
Programming thek ey ........................ .54
Re setting. ........................................... 55
Un lockin gmanuall y........................... .54
Electrical closing assi st
No tes. ................................................52
Electrical consum ption
Ke y. .................................................... 47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57
Fu nctio n............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stabilit yProgram)
Elect ronics ............................................ 24 4
Emer gency
Assis tance overview. .......................... 18
Fir st-ai dk it (so ftsided) .................... 19 9Saf
etyv est. ....................................... 19 9
Wa rning lam p................................... 19 9
Emer gency braking
Elect ricp arkin gb rake ...................... .144
Manual parking brak e....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .200
Informatio n....................................... 19 9
Manual emer gency cal l.................... 200
Overvie w.......................................... 19 9
Tr ans ferred dat a...............................2 00
Emer gency engine start ....................... 211
Emer gency operation mode
St artin gthe vehicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging driv eposition (automatic
transmission) ........................................ 12 3
Engaging neut ral(automatic trans‐
mission) ................................................ .122
Engagin greverse gear ......................... 12 2
Engaging/disengaging LOWR ANGE ...12 6
Engine Engin enumber ................................ .245
Pa rking (s tart/s topb utton) .............. 14 0
Problems .......................................... 13 5
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
St artin gassis tance ......................... .202
Engine electronics (no tes) ...................2 44
Engine number .................................... .245
Engine oil .............................................. 188
Ad ditiv e........................................... .251
Checkin gthe oil le vel(on-board
computer) ........................................ .188
Che cking theo il le velw ithad ip‐
st ick. ................................................ .187
Filling capacity ................................. 252
To pping up ........................................ 188
Engine output Notesonc hanges ............................... 25
ENR (electronic le velc ontrol) .............128
Fu nctio n........................................... 12 8
Lo we ring thev ehicle .........................1 29
Manually inflatingair bello ws........... 13 2
Problems .......................................... 13 3
Ra ising thev ehicle ............................1 29
Entering and exiting .............................. .50 300
Index