MITSUBISHI LANCER 2015 8.G Owners Manual

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10
Customer assistance/
Reporting Safety Defects
Consumer information (For vehicles sold in U.S.A.) ....................10-2 Reporting Safety Defect
s ...............................................................10-2
Important facts to know in cas
e of an accident ..............................10-4
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Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Reporting Safety Defects
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N01047100100
This information is provided in compliance with the requirements of the National High-way Traffic Safety Administration, Depart- ment of Transportation. It provides the purchasers and/or prospective purchaserswith information on reporting safety defects. DOT quality grades - All passenger vehicle tires must conform to Federal Safety Require-ments in addition to these grades. The spe- cific grade rating in each grade category is shown on the side wall of the tires on yourvehicle. The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tiregraded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100. The relative performance of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations in driving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades representthe tire’s ability to stop on wet pavement asmeasured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poortraction performance. The temperature grades are A (the highest), B and C, representing the tire’s resistance to thegeneration of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corre- sponds to a level of performance which allpassenger car tires must meet under the Fed- eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels ofperformance on the laboratory test wheel than the minimum required by law.
N01047201485
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic SafetyAdministration (NHTSA) in addi- tion to notifying Mitsubishi Motors Corporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak tractioncharacteristics.
Temperature A, B, C
WA R N I N G The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive load-ing, either separately or in combination, can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
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If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in individual problems between you, your dealer, or Mit-subishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424- 9153); go tohttp://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in additionto notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SE West BuildingWashington, DC 20590
For vehicles sold in U.S.A.
Mitsubishi Motors North Amer-ica, Inc.Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064
For vehicles sold in Canada
Transport Canada330 Sparks Street To w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc. Customer Relations DepartmentP.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9
For vehicles sold in Puerto Rico
Mitsubishi Motor Sales ofCaribbean, Inc.Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216
For vehicles sold in Guam
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Important facts to know in case of an accident 10-4 Customer assistance/Reporting Safety Defects
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call (671)649-3673 or write to: To contact Triple J Motors call (670)234-7133 or write to: To contact Pacific Marketing Inc. call 684(699)9140 or write to:
N01047300229
We hope you will never be involved in an accident, but there is always that potential danger. So, please be sure to buckle up and drive safely.  Remain calm.  Check for injuries. Report all injuries to the police, and, if necessary, call for anambulance.  Record all the details of the accident. This will provide you with accurate records ofthe accident for discussions with your insurance company and other persons who may be acting on your behalf.
 Understand your repair estimate before approving repairs. Choosing the repair shop and the brands of parts that they use on your vehicle is your decision. Ask for genuine Mitsubishi Motors parts. Many times, to save money, your insur- ance company will recommend imitationparts that do not meet the original specifi-cations of fit, finish, corrosion resistance or workmanship.
The strength and integrity built into your Mit- subishi vehicle is the result of a specificdesign referred to as “Energy Management”. Individual body parts are designed to act as one unit in the event of an accident. Shockwaves are absorbed by protective panels or are channeled around the passenger compart- ment. This important feature is possiblebecause high tensile steel is used in Mitsubi- shi Motors panels and structural parts, some- thing that cannot be guaranteed by themanufacturers of imitation parts. All Genuine Mitsubishi Motors body panels and support
Triple J Enterprises, Inc. P.O. Box 6066 TA M U N I N G GUAM 96931
For vehicles sold in Saipan
Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487
For vehicles sold in American Samoa
Pacific Marketing, Inc. P.O. Box 698PA G O PA G O , AMERICAN SAMOA AS, 96799Important facts to know in case of an accident In the event of an accident
Key information to discuss with your insurance company Mitsubishi Motors built-in pro- tection
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Important facts to know in case of an accident
Customer assistance/Reporting Safety Defects 10-5
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brackets are designed and constructed as important protection features in the event of an accident. By replacing body parts with imitations, your vehicle may no longer meetoriginal equipment specifications. As a consumer requesting repair on your vehicle, you have consumer rights. Across the country, State Insurance Commissioners have begun considering rules on the use of non-OEM parts. This could mean that repair shops will have to disclose to the consumer, when they intend to use non-OEM parts. Since reg-ulations are not consistent on this point, remember you have a choice. So, if you want genuine Mitsubishi Motors parts, you mayhave to specifically request them. Make cer- tain your insurance company understands imitations are not to be used in the repair ofyour vehicle. You deserve the best genuine Mitsubishi Motors parts. Genuine Mitsubishi Motors parts are built with the high quality and durability standards
you expect. Genuine Mitsubishi Motors replacements parts are your guarantee that your vehicle will have all the technological advantages and maintain the style and protec-tion of a brand new Mitsubishi Motors. Remember to ask for genuine Mitsubishi Motors parts.
Consumer rights (For vehicles sold in U.S.A.) Genuine Mitsubishi Motors parts
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SpecificationsVehicle labeling ....
.................................................
........................ 11-2
Vehicle dimensions
................................................
........................ 11-4
Vehicle weights ...............
............................................................... 11-4
Engine specifications
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........................ 11-5
Battery .......................................
..................................................... 11-5
Tires and wheels .............
............................................................... 11-5
Refill capacities ..............
............................................................... 11-6
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Vehicle labeling 11-2 Specifications
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N01147400696
Keep a record of the chassis number and vehicle identification number. Such informa-tion will assist the police if your vehicle is stolen.
The vehicle emission control information label is affixed on the inside panel of the engine hood. The vehicle identification number is stamped on the plate riveted to the left front corner of the vehicle body. It is visible from outside ofthe vehicle through the windshield. The air conditioning label is affixed on the inside panel of the engine compartment.
The vehicle information code plate is located on the front passenger door sill. The chassis number is stamped on the floor under the front passenger
seat. It is visible by
pulling back the carpet flap as shown in the illustration. The engine serial number is stamped on the cylinder block as shown in the illustration.
Vehicle labeling Except for vehicles with turbochargerVehicles with turbocharger
1 - Vehicle emission control information label 2 - Vehicle identification num- ber plate 3 - Air conditioning label
4 - Vehicle information code plate Chassis number Engine serial number
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Vehicle labeling
Specifications 11-3
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N01148100528
The tire and loading information placard is located on the driver’s door sill.
Ty p e 1 Ty p e 2
N01148200196
The certification label (A) is located on the driver’s door sill.
* - Front of the vehicleTire and loading information placard
Certification label
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