media MITSUBISHI OUTLANDER 2017 3.G Manual PDF

Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Re
porting Safety Defects
10
N01047100171
This information is provided in compliance with the requirements of the National High- way Traffic Safety Ad
ministration, Depart-
ment of Transportation. It provides the purchasers and/or prospective purchasers with information on repor
ting safety defects.
DOT quality grades - Al
l passenger vehicle
tires must conform to
Federal Safety Require-
ments in addition to these grades. The spe- cific grade rating in each grade category isshown on the side wall of the tires on your vehicle. The treadwear grade is a comparative rating based on the wear rate of
the tire when tested
under controlled conditions on a specifiedgovernment test course
. For example, a tire
graded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100.
The relative performance
of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations indriving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades represent the tire’s ability to
stop on wet pavement as
measured under controlled conditions on specified government te
st surfaces of asphalt
and concrete. A tire marked C may have poor traction performance. The temperature grades are A (the highest), B and C, representing the ti
re’s resistance to the
generation of heat and it
s ability to dissipate
heat when tested un
der controlled conditions
on a specified indoor
laboratory test wheel.
Sustained high temperature can cause the
material of the tire to
degenerate and reduce
tire life, and excessive temperature can leadto sudden tire failure. The grade C corre- sponds to a level of performance which all passenger car tires must meet under the Fed-eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the labora
tory test wheel than
the minimum required by law.
N01047201498
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform theNational Highway Traffic Safety Administration (NHTSA) in addi- tion to notifying Mitsubishi MotorsCorporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assi
gned to this tire is
based on straight-ahead braking tractiontests, and does not include acceleration, cornering, hydroplani
ng, or peak traction
characteristics.
Temperature A, B, C
WA R N I N G The temperature grade for this tire is established for a tire that is properlyinflated and not overloaded. Excessive speed, underinflation
, or excessive load-
ing, either separately
or in combination,
can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
10
If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it mayorder a recall and remedy campaign. However, NHTSA cannot become involved in individual problemsbetween you, your dealer, or Mit- subishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediatelynotify Transport Canada, in addition to notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SEWest Building Washington, DC 20590
For vehicles sold in U.S.A. Mitsubishi Motors North Amer- ica, Inc. Customer Relations Department P.O. Box 6400Cypress, CA 90630-0064For vehicles sold in Canada Transport Canada330 Sparks StreetTo w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc.Customer Relations Department P.O. Box 41009 4141 Dixie RoadMississauga, ON L4W 5C9For vehicles sold in Puerto Rico Mitsubishi Motor Sales of Carib-bean, Inc. Customer Service Department P.O. Box 192216SAN JUAN PR 00919-2216For vehicles sold in Guam
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