MITSUBISHI OUTLANDER SPORT 2016 3.G Owners Manual

10
Customer assistance/
Reporting Safety Defects
Consumer information (For vehicles sold in U.S.A.) ....................10-2 Reporting Safety Defect
s ...............................................................10-2
Important facts to know in cas
e of an accident ..............................10-4
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Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Reporting Safety Defects
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N01047100171
This information is provided in compliance with the requirements of the National High-way Traffic Safety Administration, Depart- ment of Transportation. It provides the purchasers and/or prospective purchaserswith information on reporting safety defects. DOT quality grades - All passenger vehicle tires must conform to Federal Safety Require-ments in addition to these grades. The spe- cific grade rating in each grade category is shown on the side wall of the tires on yourvehicle. The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tiregraded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100. The relative performance of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations in driving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades representthe tire’s ability to stop on wet pavement asmeasured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poortraction performance. The temperature grades are A (the highest), B and C, representing the tire’s resistance to thegeneration of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corre- sponds to a level of performance which allpassenger car tires must meet under the Fed- eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels ofperformance on the laboratory test wheel than the minimum required by law.
N01047201531
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic SafetyAdministration (NHTSA) in addi- tion to notifying Mitsubishi Motors Corporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak tractioncharacteristics.
Temperature A, B, C
WA R N I N G The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive load-ing, either separately or in combination, can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
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If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in individual problems between you, your dealer, orMitsubishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424- 9153); go tohttp://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety fromhttp://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in additionto notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SE West BuildingWashington, DC 20590
For vehicles sold in U.S.A. Mitsubishi Motors North Amer-ica, Inc.Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064For vehicles sold in Canada Transport Canada330 Sparks Street To w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc. Customer Relations DepartmentP.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9For vehicles sold in Puerto Rico Mitsubishi Motor Sales of Carib-bean, Inc.Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216For vehicles sold in Guam
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Important facts to know in case of an accident 10-4 Customer assistance/Reporting Safety Defects
10
call (671)649-3673 or write to: To contact Triple J Motors call (670)234-7133 or write to: To contact Pacific Marketing Inc. call 684(699)9140 or write to:
N01047300098
We hope you will never be involved in an accident, but there is always that potentialdanger. So, please be sure to buckle up and drive safely.  Remain calm.  Check for injuries. Report all injuries to the police, and, if necessary, call for an ambulance.  Record all the details of the accident. This will provide you with accurate records of the accident for discussions with your insurance company and other personswho may be acting on your behalf.  Understand your repair estimate before approving repairs.  Choosing the repair
shop and the brands
of parts that they use on your vehicle isyour decision.
 Ask for genuine Mitsubishi Motors parts. Many times, to save money, your insur- ance company will recommend imitation parts that do not meet the original specifi-cations of fit, finish, corrosion resistance or workmanship.
The strength and integrity built into your Mitsubishi vehicle is the result of a specific design referred to as “Energy Management”.Individual body parts are designed to act as one unit in the event of an accident. Shock waves are absorbed by protective panels orare channeled around the passenger compart- ment. This important feature is possible because high tensile steel is used inMitsubishi panels and structural parts, some- thing that cannot be guaranteed by the manu- facturers of imitation parts. All GenuineMitsubishi body panels and support brackets are designed and constructed as important protection features in the event of an acci-dent. By replacing body parts with imitations, your vehicle may no longer meet original equipment specifications.
Triple J Enterprises, Inc. P.O. Box 6066 TAMUNING GUAM 96931For vehicles sold in Saipan Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487For vehicles sold in American Samoa Pacific Marketing, Inc. P.O. Box 698 PAGO PAGO, AMERICAN SAMOA AS, 96799
Important facts to know in case of an accident In the event of an accident Key information to discuss with your insurance company
Mitsubishi Motors built-in pro- tection
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Important facts to know in case of an accident
Customer assistance/Reporting Safety Defects 10-5
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As a consumer requesting repair on your vehicle, you have consumer rights. Across the country, State Insurance Commissioners have begun considering rules on the use of non-OEM parts. This could mean that repair shops will have to disclose to the consumer, when they intend to use non-OEM parts. Since reg-ulations are not consistent on this point,remember you have a choice. So, if you want genuine Mitsubishi Motors parts, you may have to specifically request them. Make cer-tain your insurance company understands imitations are not to be used in the repair of your vehicle. You deserve the best genuineMitsubishi Motors parts. Genuine Mitsubishi Motors parts are built with the high quality and durability standards you expect. Genuine Mitsubishi Motorsreplacements parts are your guarantee that your vehicle will have all the technological advantages and maintain the style and protec-tion of a brand new Mitsubishi Motors.
Remember to ask for genuine Mitsubishi Motors parts.
Consumer rights (For vehicles sold in U.S.A.) Genuine Mitsubishi Motors parts
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11
SpecificationsVehicle labeling ....
.................................................
........................ 11-2
Vehicle dimensions
................................................
........................ 11-3
Vehicle weights ...............
............................................................... 11-3
Engine specifications
.............................................
........................ 11-4
Battery .......................................
..................................................... 11-4
Tires and wheels .............
............................................................... 11-5
Capacity ....................................
..................................................... 11-5
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Vehicle labeling 11-2 Specifications
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N01147401811
Keep a record of the chassis number and vehicle identification number. Such informa-tion will assist police if your vehicle is stolen. The vehicle emission control information label is affixed on the underside of the engine hood.
The vehicle identification number is stamped on the plate riveted to the left front corner of the vehicle body. It is visible from outside of the vehicle through the windshield. The air conditioning label is affixed on the inside panel of the engine hood. The vehicle information code plate is located on the front passenger door sill.
The engine serial number is stamped on the cylinder block as shown in the illustration.
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The tire and loading information placard is located on the driver’s door sill.
Vehicle labeling 1 - Vehicle emission control information label
2 - Vehicle identification num-ber plate 3 - Air conditioning label 4 - Vehicle information code plate
Engine serial number * - Front of the vehicleTire and loading information placard
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Vehicle dimensions
Specifications 11-3
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The certification label is located on the driver’s door sill.
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N01147600858
Certification label Vehicle dimensions Overall length 171.5 in (4,355 mm)
Overall width 71.3 in (1,810 mm)Overall height
Without roof rails
64.2 in (1,630 mm)
With roof rails
64.6 in (1,640 mm)
Wheel base 105.1 in (2,670 mm)
Vehicle weights Gross vehicle weight rating 4,343 lb (1,970 kg)Gross axle weight rating
Front 2,271 lb (1,030 kg)Rear 2,205 lb (1,000 kg)
Vehicle capacity weight 827 lb (375 kg)
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Engine specifications 11-4 Specifications
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GVWR: maximum total weight (load) limit specified for the vehicle GAWR: maximum weight (load) limit sp
ecified for the front or rear axle
Seating capacity: the maximum number of occupants
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Battery is a 12 volt type.
Maximum roof load 176 lb (80 kg)Seating capacity 5 persons
NOTE
 Roof load is important because it affects the vehicle capacity
weight. Refer to “Loading cargo on the roof” on page 6-11.
Engine specifications
Item
2.0 liter models
2.4 liter models
Engine model 4B11 4B12Engine displacement 121.9 CID (1,998 cm³) 144.0 CID (2,360 cm³)No. of cylinders and cylinder arrangement 4 in lineBore 3.39 in (86.0 mm) 3.46 in (88.0 mm)Stroke 3.39 in (86.0 mm) 3.82 in (97.0 mm)Compression ratio 10.0 10.5Thermostat valve opening temperature 189 °F (87 °C)Spark plugs
NGK DIFR6C11 DIFR5C11
Spark plug gap .040 to .043 in (1.0 to 1.1 mm)Firing order
1-3-4-2
Battery
75D23L
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