3
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
ASSISTANCE OUTSIDE OF WARRANTYIn our continuing effort to convey our commitment
to service and customer satisfaction, Nissan may
occasionally offer to pay or reimburse for part or all of
the cost of making certain, specifi c repairs beyond or
outside of the terms of the warranty for some specifi c
vehicle models. (Some states refer to such programs as
“adjustment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.
Please review the "Supplement to the
2009 Nissan Warranty
Information Booklet &
2009 Nissan Owner's
Manual" for important
information concerning
consumer rights in your
state.
Nissan may occasionally offer special assistance that may
pay for part or all of vehicle repairs beyond the expiration
of the limited warranty period on a case by case basis.
Should you experience unusual diffi culties with your vehicle
please discuss the situation with your dealer. If your dealer
is unable to assist you, you may call the Nissan Consumer
Affairs Department at 1-800-NISSAN-1 to discuss your
concern. You will need to provide the Model, Model Year,
VIN (Vehicle Identifi cation Number) , mileage, maintenance
history, a detailed explanation of the concern, and why you
believe that Nissan should be responsible for the repair.
Your request will be individually investigated and you will
be informed of Nissan’s decision.