sat nav NISSAN NOTE 2016 Service User Guide

AV
MULTI AV SYSTEMAV-229
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RELATED TO HANDS-FREE PHONE
• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with the vehicle.
• It is possible that a malfunction is occurring due to a version change of the phone even thoug\
h the phone is a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and
check that it operates normally. It is important to determine whether the c ause of the malfunction is the vehi-
cle or the cellular phone.
Check Compatibility
1. Make sure the customer’s Bluetooth® related concern is understood.
2. Verify the customer’s concern. NOTE:
The customer’s phone may be required, depending upon their concern.
3. Write down the customer’s phone brand, model and service provider. NOTE:
It is necessary to know the service provider. On occasion, a given phone may be on the approved list with
one provider, but may not be on the approved list with other providers.
4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list: Stop diagnosis here. The customer needs to obtain a Bluetooth
® phone that is on the approved list before
any further action.
c. If the feature related to the customer’s concern shows as “N” (not compatible):
Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved
phone showing the feature as “Y” (compatible) in the “Basic Features”.
d. If the feature related to the customer ’s concern shows as “Y” (compatible):
Perform diagnosis as per the following table.
No radio reception or poor reception. • Other audio sounds are normal.
• Any radio station cannot be received or
poor reception is caused even after mov-
ing to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises). • Antenna amp. ON signal circuit malfunc-
tion.
Refer to AV- 2 0 6 , "Diagnosis Procedure".
• Poor connector connection of antenna or antenna feeder.
Refer to AV- 2 5 6 , "
Feeder Layout".
No satellite radio reception. There is malfunction in the CONSULT self
diagnosis result.
Refer to AV- 1 4 4 , "
CONSULT Function".• Malfunction in antenna, antenna feeder
or AV control unit. Perform DTC diagno-
sis.
Refer to AV- 2 0 4 , "
Diagnosis Procedure".
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or antenna feeder.
Refer to AV- 2 5 6 , "
Feeder Layout".
There is no malfunction in the CONSULT
self diagnosis result.
Refer to AV- 1 4 4 , "
CONSULT Function". • Poor continuity in antenna feeder.
• Poor connector connection of antenna or
antenna feeder.
• Loose satellite radio antenna mounting nut.
Refer to AV- 2 5 6 , "
Feeder Layout".
Buzz/rattle sound from speaker The majority of buzz/rattle sounds are not
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.
Symptoms
Check itemsProbable malfunction location
Revision: August 2015 2016 Versa Note

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AV-230
< SYMPTOM DIAGNOSIS >[NAVIGATION]
MULTI AV SYSTEM
RELATED TO NAVIGATION
RELATED TO AROUND VIEW MONITOR
Symptoms
Check itemsProbable malfunction location
Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide). Repeat the registration of cellular phone.
Malfunction in AV control unit.
Refer to AV- 1 4 3 , "
On Board Diagnosis
Function".
Hands-free phone cannot be established. • Hands-free phone operation can be
made, but the communication cannot be
established.
• Hands-free phone operation can be per-
formed, however, voice between each
other cannot be heard during the conver-
sation.
The other party’s voice cannot be heard by
hands-free phone. Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.
Originating sound is not heard by the other
party with hands-free phone communica-
tion. Sound operation function is normal.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
AV- 2 2 2 , "
Diagnosis Procedure".
The system cannot be operated. • The voice recognition can be controlled.
• Steering switch’s , , and
switch works, but does not work. Steering switch malfunction.
Replace steering switch. Refer to
AV- 2 4 7 ,
"Removal and Installation".
Steering switch’s , , , and switches do not work. Steering switch signal circuit malfunction.
Refer to
AV- 2 2 4 , "
Diagnosis Procedure".
All steering switches do not work. Steering switch ground circuit malfunction.
Refer to
AV- 2 2 4 , "
Diagnosis Procedure".
Symptoms Check itemsProbable malfunction location
Navigation system is inoperative. Navigation malfunction.
• Malfunction in SD card.
• Malfunction in AV control unit.
Refer to AV- 1 4 3 , "
On Board Diagnosis
Function".
Steering switches malfunction. Steering switch signal circuit malfunction.
Refer to AV- 2 2 4 , "
Diagnosis Procedure".
Voice activated control malfunction. Microphone signal circuit malfunction.
Refer to AV- 2 2 2 , "
Diagnosis Procedure".
Steering switch signal circuit malfunction.
Refer to AV- 2 2 4 , "
Diagnosis Procedure".
Symptoms Check items Probable malfunction location
Display does not switch to camera
image when CAMERA switch is
pressed or selector lever is in R (re-
verse). Around view monitor control unit mal-
function.
Around view monitor control unit power supply and
ground circuits malfunction.
Refer to
AV- 2 1 6 , "
AROUND VIEW MONITOR CON-
TROL UNIT : Diagnosis Procedure".
Camera image signal circuit (output)
malfunction. Camera image signal circuit (output) malfunction be-
tween around view monitor control unit and AV control
unit.
Refer to
AV- 1 5 2 , "
Reference Value".
Display switches to camera image
when CAMERA switch is pressed or
selector lever is in R (reverse), but
all views are not displayed. Camera image signal circuit (input) mal-
function. Camera image signal circuit (input) malfunction be-
tween camera and around view monitor control unit.
Refer to:
•
AV- 1 9 4 , "
Diagnosis Procedure" (front camera).
• AV- 1 8 8 , "
Diagnosis Procedure" (rear view camera).
• AV- 1 9 6 , "
Diagnosis Procedure" (side camera LH).
• AV- 1 9 2 , "
Diagnosis Procedure" (side camera RH).
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AV
NORMAL OPERATING CONDITIONAV-233
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O PRELATED TO NAVIGATION
Basic Operation
Vehicle Mark
The other party’s voice cannot be heard by hands-free phone. When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person’s voice during a
call.
Poor sound quality. Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.
Symptom
Cause and Counter measure
SymptomCause Remedy
No image is shown. Display brightness adjustment is set fully to DARK
side. Adjust the display brightness.
No guide sound is heard.
Audio guide volume is too low or
too high. Volume control is set to OFF, MIN or MAX. Adjust the audio guide volume.
Audio guidance is not available while the vehicle is
driving on a dark pink route.
System is not malfunctioning.
Screen is too dark.
Motion of the image is too slow. Temperature inside the vehicle is low.
Wait until the temperature inside the vehicle
reaches the proper temperature.
Small black or bright spots appear
on the screen. Symptom peculiar to a liquid crystal display (dis-
play unit). System is not malfunction.
Symptom
Cause Remedy
Map screen and BIRDVIEW™
Name of the place vary with the
screen. Some thinning of the character data is done to pre-
vent the display becoming to complex. In some
cases and in some locations, the display contents
may differ.
The same place name, street name, etc. may not
be displayed every time on account of the data
processing. System is not malfunctioning.
Vehicle mark is not positioned cor-
rectly. Vehicle is transferred by ferry or by towing after its
ignition switch is turned to OFF. Drive the vehicle for a while in the GPS sat-
ellite signal receiving condition.
Screen will not switch to nighttime
mode after the lighting switch is
turned ON. The daytime screen is selected by the “SWITCH
SCREENS” when the last time the screen dim-
ming setting is done.
Switching between daytime/nighttime screen may
be inhibited by the automatic illumination adjust-
ment function. Perform screen dimming and select the
nighttime screen by “SWITCH SCREENS”.
Map screen will not scroll in accor-
dance with the vehicle travel. Current location is not displayed.
Press “MAP” button to display the current lo-
cation.
Vehicle mark will not be shown. Current location is not displayed. Press “MAP” button to display the current lo-
cation.
Accuracy indicator (GPS satellite
mark) on the map screen stays
gray. GPS satellite signal is intercepted because the ve-
hicle is in or behind a building.
Move the vehicle out to an open space.
GPS satellite signal cannot be received because
an obstacle is placed on top of the instrument pan-
el. Do not place anything on top of the meter dis-
play (instrument panel).
GPS satellites are not visible from current location. Wait until GPS satellites are visible by mov- ing the vehicle.
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AV-234
< SYMPTOM DIAGNOSIS >[NAVIGATION]
NORMAL OPERATING CONDITION
Destination, Passing Points and Menu Items Cannot be Selected/Set
Voice Guide
Vehicle location accuracy is low. Accuracy indicator (GPS sate
llite mark) on the
map screen stays gray. Current location is not determined.
Vehicle speed setting by the vehicle speed pulse
has been deviated (advanced or retarded) from
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle. Drive the vehicle for a while [for approx. 30
minutes at approx. 30 km/h (19 MPH)] and
the deviation will be automatically adjusted. If
advancement or retard still occur, perform
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis
function.
Map data has error or omission. (Vehicle mark is
always deviated to the same position.) As a rule, an updated map DVD–ROM will be
released once a year.
Symptom
Cause Remedy
SymptomCause Remedy
Destination cannot be set. Destination to be set is on an expressway. Set the destination on an ordinary road.
Passing point is not searched
when re-searching the route. The vehicle has already passed the passing point,
or the system judged so. To include the passing points that have been
passed into the route again, set the route
again.
Route information will not be dis-
played. Route searching has not been done.
Set the destination and perform route
searching.
Vehicle mark is not on the recommended route. Drive on the recommended route.
Route guide is turned OFF. Turn route guide ON.
Route information is not available on the dark pink
route. System is not malfunctioning.
After the route searching, no guide
sign will appear as the vehicle
goes near the entrance/exit to the
toll road. Vehicle mark is not on the recommended route.
(On the display, only guide signs related to the rec-
ommended route will be shown.)
Drive on the recommended route.
Automatic route searching is not
possible. Vehicle is driving on a highway (gray route), or no
recommended route is available. Drive on a road to be searched. Or re–search
the route manually. In this case, however, the
whole route will be searched.
Performed automatic detour
search (or detour search). Howev-
er, the result is the same as that of
the previous search. Performed search with every conditions consid-
ered. However, the result is the same as that of the
previous search.
System is not malfunctioning.
Passing points cannot be set. More than five passing points were set. Passing points can be set up to five. To stop
at more than five points, perform sharing in
several steps.
When setting the route, the starting
point cannot be selected. The current vehicle location is always set as the
starting point of a route. System is not malfunctioning.
Some menu items cannot be se-
lected. The vehicle is being driven.
Stop the vehicle at a safe place and then op-
erate the system.
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AV
NORMAL OPERATING CONDITIONAV-235
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Route Search
NOTE:
Except for the ordinance-designated cities. (Malfunctioning areas may be changed in the updated map disc.)
Examples of Current-Loc
ation Mark Displacement
Symptom Cause Remedy
Voice guide will not operate. Note: Voice guide is only available at intersections that satisfy certain conditions (indicated by z on
the map). Therefore, guidance may not be given
even when the route on the map changes direction. System is not malfunctioning.
The vehicle is not on the recommended route. Return to the recommended route or re- search the route.
Voice guide is turned OFF. Turn voice guide ON.
Route guide is turned OFF. Turn route guide ON.
Voice guide does not match the ac-
tual road pattern. Voice guide may vary with the direction to which
the vehicle is turn and the connection of the road to
other roads. Drive in conformity to the actual traffic rules.
Symptom
Cause Remedy
No route is shown. No road to be searched is found around the des-
tination. Find wider road (orang
e road or wider) near-
by and reset the destination and passing
points onto it. Take care of the traveling direc-
tion when there are separate up and down
roads.
Starting point and the destination are too close. Set the destination at more distant point.
Conditional traffic regulation (day of the week/
time of the day) is set at the area around the cur-
rent location or the destination. Turn the time-regulating search conditions
OFF. Turn “Avoid regu
lation time” in the
search conditions OFF.
Indicated route is intermittent. In some areas, highways (gray routes) are not used for the search
(Note)Therefore, the route to
the current location or the passing points may be
intermittent. System is not malfunctioning.
When the vehicle has passed the
recommended route, it is deleted
from the screen. A recommended route is controlled by each sec-
tion. When the vehicle has passed the passing
point 1, then the map data from the starting point
up to the passing point 1 will be deleted. (The data
may remain undeleted in some area.) System is not malfunctioning.
Detouring route is recommended. In some areas, highways (gray routes) are not used for the search. (Note). Therefore, detour
route may be recommended. Set the route closer to the basic route (gray
route).
A detour route may be shown when some traffic
regulation (one-way traffic, etc.) is set at the area
around the starting point or the destination. Slightly move the starting point or the destina-
tion, or set the passing point on the route of
your choice.
In the area where highways (gray routes) are
used for the search, left turn has priority around
the current location and the destination (passing
points). For this reason, the recommended route
may be detouring. System is not malfunctioning.
Landmarks on the map do not
match the actual ones. This can be happen due to omission or error in
the map data. As a rule, an updated map DVD-ROM will be
released once a year. Wait until the latest
map has become available.
Recommended route is far from
the starting point, passing points,
and destination. Starting point, passing points, and destination of
the route guide were set far from the desired
points because route searching data around
these area were not stored. Reset the destination onto the road nearby. If
this road is one of the highways (gray routes),
an ordinary road nearby may be displayed as
the recommended route.
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AV
NORMAL OPERATING CONDITIONAV-239
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Location Correction by Map-Matching is Slow
• The map-matching function needs to refer to the data of
the surrounding area. It is necessary to drive some
distance for the function to work.
• Because map-matching operates on this principle, when there are many roads running in similar directions
in the surrounding area, no matching determination ma y be made. The location may not be corrected until
some special feature is found.
Name of Road is Not Displayed
The current road name may not be displayed if there are no road names displayed on the map screen.
Contents of Display Differ for Birdview™ and the (Flat) Map Screen
Difference of the BIRDVIEW™ screen from the flat map screen are as follows.
• The current place name displays names which are primarily in the direction of vehicle travel.
• The amount of time before the vehicle travel or turn angle is updated on the screen is longer than for the
(flat) map display.
• The conditions for display of place names, roads, and other data are different for nearby areas and for more
distant areas.
• Some thinning of the character data is done to prevent the display becoming too complex. In some cases
and in some locations, the display contents may differ.
• The same place name, street name, et c. may be displayed multiple times.
Vehicle Mark Shows a Position Which is Completely Wrong
In the following cases, the vehicle mark may appear on completely different position in the map depending on
the GPS satellite signal receiving conditions. In this case, perform location correction and direction correction.
• When location correction has not been done
- If the receiving conditions of the GPS satellite signal is poor, if the vehicle mark becomes out of place, it may
move to a completely different location and not come back if location correction is not done. The position will
be corrected if the GPS signal can be received.
• When the vehicle has traveled by ferry, or when the vehicle has been being towed
Precautions
for driving Just after the engine is started
If the vehicle is driven just after the engine
is started when the gyroscope (angular
speed sensor) correction is not completed,
the vehicle can lose its direction and may
have deviated from the correct location. Wait for a short while before
driving after starting the engine.
Continuous driving without stopping When driving long distances without stop- ping, direction errors may accumulate, and
the current-location mark may deviate from
the correct road. Stop and adjust the orientation.
Abusive driving Spinning the wheels or engaging in other
kinds of abusive driving may result in the
system being unable perform correct detec-
tion, and may cause the vehicle mark to de-
viate from the correct road. If after travelling about 10 km (6
miles) the correct location has
not been restored, perform lo-
cation correction and, if neces-
sary, direction correction.
How to cor-
rect location Position correction accuracy
If the accuracy of location settings is poor,
accuracy may be reduced when the correct
road cannot be found, particularly in places
where there are many roads. Enter in the road displayed on
the screen with an accuracy of
approx. 1mm.
Caution: Whenever possible,
use detailed map for the correc-
tion.
Direction when location is corrected
If the accuracy of location settings during
correction is poor, accuracy may be re-
duced afterwards. Perform direction correction.
Cause (condition) –: While driving ooo: Display
Driving conditionRemarks (correction, etc.)
SEL701V
SEL702V
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AV-254
< REMOVAL AND INSTALLATION >[NAVIGATION]
SATELLITE RADIO ANTENNA
SATELLITE RADIO ANTENNA
Removal and InstallationINFOID:0000000012433107
The satellite radio antenna is part of the rod antenna. Refer to
AV-255, "Removal and Installation".
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AV
ROD ANTENNAAV-255
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ROD ANTENNA
Exploded ViewINFOID:0000000012433108
Removal and InstallationINFOID:0000000012433109
REMOVAL
1. Lower the rear portion of the headlining. Refer to INT-31, "Removal and Installation".
2. Disconnect the harness connectors from the antenna (satellite radio model shown).
3. Remove the antenna nut (A) and remove the antenna.
INSTALLATION
Installation is in the reverse order of removal.
CAUTION:
If the antenna nut is tightened l ess than the specified torque this will lower the sensitivity of the
antenna. If the antenna nut is tight ened more than the specified torque this will deform the roof panel.
AWNIA3124ZZ
1. Antenna rod 2. Antenna baseA. Antenna nut
AWNIA3115ZZ
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AV-256
< REMOVAL AND INSTALLATION >[NAVIGATION]
ANTENNA FEEDER
ANTENNA FEEDER
Feeder LayoutINFOID:0000000012433110
1. Antenna base (antenna amp. and
satellite antenna) 2. Rod Antenna
3. M351
4. M352 5. M110, M3536. M67, M350
7. M109 8. M73
ALNIA1520ZZ
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