NISSAN NV PASSENGER VAN 2018 Owners Manual

∙ You will not be able to use a hands-freephone under the following conditions:
– Your vehicle is outside of the cellular service area.
– Your vehicle is in an area where it is difficult to receive cellular signal;
such as in a tunnel, in an under-
ground parking garage, near a tall
building or in a mountainous area.
– Your cellular phone is locked to pre- vent it from being dialed.
∙ When the radio wave condition is not ideal or ambient sound is too loud, it
may be difficult to hear the other per-
son’s voice during a call.
∙ Immediately af ter the ignition switch is placed in the ON position, it may be im-
possible to receive a call for a short pe-
riod of time.
∙ Do not place the cellular phone in an area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption. ∙ While a cellular phone is connected
through the Bluetooth® wireless con-
nection, the battery power of the cellu-
lar phone may discharge quicker than
usual. The Bluetooth® Hands-Free
Phone System cannot charge cellular
phones.
∙ For additional information, refer to “Troubleshooting guide” in this section if
the hands-free phone system seems to
be malfunctioning.
∙ Some cellular phones or other devices may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate
the noise.
∙ For additional information, refer to the cellular phone owner’s manual regard-
ing the telephone charges, cellular
phone antenna and body, etc.
∙ The signal strength display on the monitor will not coincide with the signal
strength display of some cellular
phones.REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance with FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized an-
tenna, modification, or attachments
could damage the transmitter and may
violate FCC regulations.
– Operation is subject to the following two conditions:
1. This device may not cause interference and
2. this device must accept any interfer- ence, including interference that may
cause undesired operation of the de-
vice.
IC Regulatory information
– Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must ac-
cept any interference, including interfer-
ence that may cause undesired opera-
tion of the device.
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– This Class B digital apparatus meets allrequirements of the Canadian Interference-Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned
by Bluetooth SIG,
Inc. and licensed
to Bosch.
VOICE COMMANDS
You can use voice commands to operate
various Bluetooth® Hands-Free Phone Sys-
tem features using the NISSAN Voice Rec-
ognition system. For additional informa-
tion, refer to “NISSAN Voice Recognition
System” in this section.
Voice Prompt Interrupt
While using the voice recognition system,
the system voice can be interrupted to al-
low the user to speak commands. While
the system is speaking, press the
button on the steering wheel. The system
voice will stop and a tone will be heard.
Af ter the tone, speak desired command
(displayed on the touch-screen).
CONNECTING PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.1. Press the [
] button on the control
panel.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key. 4. Touch the “Connect New Device” key.
5. Initiate the connecting process from
the handset. The system will display
the message: “Is PIN XXXXXX displayed
on your Bluetooth device?”. If the PIN is
displayed on your Bluetooth® device,
select “Yes” to complete the pairing
process.
For additional information, refer to the
Bluetooth® device’s Owner’s Manual.
VEHICLE PHONEBOOK
To access the vehicle phonebook:
1. Press the
button on the control
panel.
2. Touch the “Phonebook” key.
3. Choose the desired entry from the dis- played list.
4. The number of the entry will be dis- played on the screen. Touch the num-
ber to initiate dialing.LHA2773
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NOTE:
To scroll quickly through the list, touch
the “A-Z” key in the upper right corner of
the screen. Turn the TUNE knob to
choose a letter or number and then
press the AUDIO button. The list will
move to the first entry that begins with
that number or letter.
MAKING A CALL
To make a call, follow the procedure below:1. Press the
button on the control
panel. The “Phone” screen will appear
on the display.
2. Select one of the following options to make a call:
∙ “Phonebook”: Select the name from an entry stored in the vehicle phonebook.
∙ “Call Lists”: Select the name from the incoming, outgoing or missed.
∙ “Redial”: Dial the last outgoing call from the vehicle.
∙“
”: Input the phone number manu-
ally using a keypad displayed on the
screen. For additional information, refer
to “How to use the touch-screen” in this
section.
RECEIVING A CALL
When a call is placed to the connected
phone, the display will change to phone
mode.
To accept the incoming call, either:
∙ Press the
button on the steering
wheel, or
∙ Touch the
icon on the screen.
To reject the incoming call, either:
∙ Press the
button on the steering
wheel, or
∙ Touch the phone icon on the screen.
DURING A CALL
While a call is active, the following options
are available on the screen: ∙ “Handset” Select this option to switch control of
the phone call over to the handset.
∙ “Mute Mic.” Select this option to mute the micro-
phone. Select again to unmute the mi-
crophone.
∙ Phone
icon
Select to end the phone call.
ENDING A CALL
To end a phone call, select the phone
icon on the screen or press thebut-
ton on the steering wheel.
TEXT MESSAGING (if so equipped)
WARNING
∙ Laws in some jurisdictions may re- strict the use of “Text-to-Speech.”
Check local regulations before using
the feature.
∙ Laws in some jurisdictions may re- strict the use of some of the applica-
tions and features, such as social net-
working and texting. Check local
regulations for any requirements.
∙ Use the text messaging feature af ter stopping your vehicle in a safe loca-
tion. If you have to use the feature
while driving, exercise extreme cau-
tion at all times so full attention may
be given to vehicle operation.
∙ If you are unable to devote full atten- tion to vehicle operation while using
the text messaging feature, pull off
the road to a safe location and stop
your vehicle.
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NOTE:
Many phones may require special per-
mission to enable text messaging. Check
the phone’s screen during Bluetooth®
pairing. For some phones, you may need
to enable ‘Notifications’ in the phone’s
Bluetooth® menu for text messages to
appear on the head unit. For additional
information, refer to the phone’s Own-
er’s Manual.
Text message integration requires that
the phone support MAP (Message Ac-
cess Profile) for both receiving and send-
ing text messages. Some phones may
not support all text messaging features.
For additional information, please refer
to www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for compat-
ibility information. For additional infor-
mation, refer to the phone’s Owner’s
Manual.
The system allows for the sending and re-
ceiving of text messages through the ve-
hicle interface.Sending a text message:
1.
Press thebutton on the steering
wheel.
2. Say “Phone” af ter the tone.
3. Say “Send Text” af ter the tone.
4. The system will provide a list of avail- able commands in order to determine
the recipient of the text message.
Choose from the following:
∙ To (a name)
∙ Enter Number
∙ Missed Calls
∙ Incoming Calls
∙ Outgoing Calls
For additional information, refer to
“Voice commands” in this section. 5. Once a recipient is chosen, the system
prompts for which message to send.
Nine predefined messages are avail-
able as well as three custom mes-
sages. To choose one of the predefined
messages, speak one of the following
af ter the tone:
∙ “Driving, can’t text”
∙ “Call me”
∙ “On my way ”
∙ “Running late”
∙ “Okay ”
∙ “Yes”
∙ “No”
∙ “Where are you?”
∙ “When?”
To send one of the custom messages,
say “Custom Messages”. If more than
one custom message is stored, the
system will prompt for the number of
the desired custom message. For ad-
ditional information, refer to
“Bluetooth® settings” in this section.
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Reading a received text message:1. Press the
button on the steering
wheel.
2. Say “Phone” af ter the tone.
3. Say “Read Text” af ter the tone.
The text message, sender and delivery
time are shown on the screen. Use the tun-
ing switch
to scroll through all text
messages if more than one are available.
Press the
button to exit the text mes-
sage screen. Press the
button to ac-
cess the following options for replying to
the text message:
∙ Call Back Speak this command to call the sender
of the text message using the
Bluetooth® Hands-Free Phone System.
∙ Send Text Speak this command to send a text
message response to the sender of the
text message.
∙ Read Text Speak this command to read the text
message again.
∙ Previous Text Speak this command to move to the
previous text message (if available). ∙ Next Text
Speak this command to move to the
next text message (if available).
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph
(8 km/h).
BLUETOOTH® SETTINGS
To access the phone settings: 1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
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Menu ItemResult
Phone Settings For additional information, refer to “Phone settings” in this section.
Connect New Device Select to connect a new Bluetooth® device to the Bluetooth® Hands-Free Phone System.
Select Connected Device Select to choose a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Replace Connected Device Select to replace a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Delete Connected Device Select to delete a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Bluetooth Select to toggle Bluetooth® on and off.
PHONE SETTINGS
To access the phone settings:
1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Phone Settings” key and ad- just the following settings as desired:
∙ Sort Phonebook By: Select “First Name” or “Last Name” to
choose how phonebook entries are al-
phabetically displayed on the screen.
∙ Use Phonebook From: Select “Handset” to use the phone’s
phonebook. Select “SIM” to use the
phonebook on the SIM card. Select
“Both” to use both sources. ∙ Download Phonebook Now:
Select to download the phonebook to
the vehicle from the chosen source.
∙ Record Name for Phonebook Entry: Select to record a name for a phone-
book entry for use with the NISSAN
Voice Recognition System.
∙ Text Messaging (if so equipped): Select to toggle the text message func-
tionality on or off.
∙ Show Incoming Text (if so equipped): Select to toggle text notification on or
off.
∙ Auto Reply (if so equipped): Select to toggle auto reply functionality
on or off. ∙ Auto Reply Message (if so equipped):
Select to choose a message that is sent
when the auto reply function is acti-
vated.
∙ Use Vehicle’s Signature (if so equipped): Select to toggle on or off the addition of
the vehicle signature to outgoing mes-
sages.
∙ Custom Text Messages (if so equipped): Select the predefined messages that
are used by the system.
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TROUBLESHOOTING GUIDE
The system should respond correctly to all
voice commands without difficulty. If prob-
lems are encountered, try the following
solutions.
Where the solutions are listed by number,
try each solution in turn, starting with num-
ber 1, until the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “NISSAN Voice Recognition Sys-
tem” in this section.
2. Ensure that the command is spoken af ter the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in
the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from
the phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. For additional
information, refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
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The NISSAN Voice Recognition system al-
lows hands-free operation of the systems
equipped on this vehicle, such as the
phone and navigation systems.
To operate NISSAN Voice Recognition,
press the
button located on the
steering wheel. When prompted, speak the
command for the system you wish to acti-
vate. The command given is picked up by
the microphone and performed when it is
properly recognized. NISSAN Voice Recog-
nition will provide a voice response as well
as a message in the center display to in-
form you of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON posi-
tion, NISSAN Voice Recognition is initialized,
which takes a few seconds. When com-
pleted, the system is ready to accept voice
commands. If the
button is pressed
before the initialization completes, the sys-
tem will announce: “Voice Recognition Sys-
tem not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a category like phone or a command like
points of interest followed by a brand
name”. A list of available commands is
then spoken by the system.
3. Af ter the tone sounds and the face icon on the display changes, speak a com-
mand. Available commands are dis-
cussed in this section. 4. Voice and display feedback are pro-
vided when the command is accepted.
∙ If the command is not recognized, the system announces: “Command not
recognized”. Repeat the command in a
clear voice.
∙ If you want to cancel the command or go back to the previous menu of com-
mands, press the
button. The sys-
tem will announce: “Cancelling Voice
Recognition” or “Go back” depending on
the current menu level.
∙ Press the
button to move back
through the menus displayed on the
screen.
∙ If you want to adjust the volume of the voice feedback, use the volume control
switches on the steering wheel or the
volume knob on the control panel.
∙ The voice command screen can also be accessed using the control panel dis-
play:
1. Press the [
] button.
2. Touch the “Voice Commands” key.
LHA3511
NISSAN VOICE RECOGNITION
SYSTEM
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Operating tips
To get the best performance out of NISSAN
Voice Recognition, observe the following:∙ Keep the interior of the vehicle as quiet as possible. Close the windows to elimi-
nate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly.
∙ Wait until a tone sounds before speak- ing a command. Otherwise, the com-
mand will not be received properly.
∙ Start speaking a command within 3.5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus- ing between words.
SYSTEM FEATURES
NISSAN Voice Recognition can activate the
following systems:
∙ Bluetooth® Hands-Free Phone System
∙ Navigation
∙ Audio
∙ Information
∙ My Apps (if so equipped)
For additional information, refer to the
separate NissanConnect® Owner’s Manual.
How to say numbers
NISSAN Voice Recognition requires a cer-
tain way to speak numbers in voice com-
mands. Refer to the following examples.
General rule: Either “zero” or “oh” can be
used for “0”.
Phone numbers
Speak phone numbers according to the
following example. For 1-800-662-6200, say
dial number and then speak the phone
number in any of the following formats: ∙ “one eight oh oh six six two six two oh oh”
∙ “one eight hundred six six two six two oh oh”
∙ “one eight zero zero six six two six two oh oh”
For the best voice recognition phone dial-
ing results, say phone numbers as single
digits. Also, full numbers can only be spo-
ken for “800”. For example, you cannot say
555-6000 as “five five five six thousand”.
LHA3515
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BLUETOOTH® HANDS-FREE
PHONE SYSTEM VOICE
COMMANDS
To access the Bluetooth® Hands-Free
Phone System voice commands:1. Press the
button.
2. Say “Call” and then a name in the ve- hicle phonebook to call that entry. Oth-
erwise, say “Phone” to access various
phone commands.
If the Bluetooth® has been set to “Off ”, the
system announces: “Bluetooth® is off.
Would you like to turn Bluetooth® on?”
If no phone is connected to the system and
the vehicle is stationary, the system an-
nounces: “There is no phone connected.
Would you like to connect a phone now?”
Say “Yes” to connect a phone. All further
Bluetooth® Hands-Free Phone System
voice commands are only available if a
phone is connected. If a phone is connected and Bluetooth® is
set to “On”, the following voice commands
are available:
∙ Call (a name) Speak the name of the contact in
which you are trying to call. System will
confirm correct contact. Say “Dial” to
initiate dialing.
∙ Dial Number Allows for up to 24 digits to be dialed.
Af ter the number is entered, say “Dial”
to initiate dialing. Say “Correction” to
correct the number entered. Say “Go
Back” to return to the main menu.
∙ List Phonebook Starting with the first alphabetical en-
try in the vehicle phonebook, the sys-
tem prompts for an additional com-
mand. Say “Dial” to call the number of
the phonebook entry. Say “Send Text”
to send a text message to the number
of the phonebook entry. Say “Next En-
try” to skip to the next alphabetical en-
try in the vehicle phonebook, where
the same options will then be available. ∙ Recent Calls
The system prompts for an additional
command. Say “Missed Calls”, “Incom-
ing Calls” or “Outgoing Calls” to display
a list of such calls on the screen.
Speak the number of the entry dis-
played on the screen to dial that num-
ber or say “Next Page” to view entries
on the next page (if available).
∙ Redial Redials the last called number.
∙ Read Text (if so equipped) Reads an incoming text message.
∙ Send Text (if so equipped) Sends a text message.
∙ Select Phone The system replies “Please use manual
controls to continue”. Use manual con-
trols to change the active phone from
among the listed phones connected
to the vehicle.
For additional information, refer to
“Bluetooth® Hands-Free Phone System
with Navigation System” in this section.
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