Peugeot 308 2021 Repair Manual

59
Safety
5Emergency or assistance
call (type 1)




Peugeot Connect SOS
In an emergency, press button 1 for more than 2
seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the “Peugeot Connect SOS” call centre.*.
Pressing again immediately cancels the request.
The lamp remains lit until the call is ended.
"Peugeot Connect SOS" immediately geolocates
your vehicle and contacts you in your
language**, and - if necessary - requests that
relevant emergency services be dispatched**.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of "Peugeot Connect SOS", "Peugeot Connect Assistance" and the official national language chosen by the
owner of the vehicle.
The list of countries covered and PEUGEOT CONNECT services provided is available from dealers or on the website for your \
country.
***

Depen
ding on the geographic coverage of "Peugeot Connect SOS", "Peugeot Connect Assistance" and the official national language chosen by the
owner of the vehicle.
The list of countries covered and PEUGEOT CONNECT services provided is available from dealers or on the website for your \
country.
In countries where the service is not available,
or when the geolocation service has been
expressly declined, the call is routed directly to
the emergency services (112) without the vehicle
location information.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
Operation of the system
– Indicator lamp on (for 3 seconds) upon
switching on the ignition: the system is operating
correctly
.
–

Fixed red indicator lamp: system malfunction.
–


Flashing red indicator lamp: replace the
back-up battery

.
In the last 2 cases, the emergency and
assistance call services may not work.
Contact a qualified repairer as soon as possible.
The system fault does not prevent the vehicle from being driven.
Peugeot Connect
Assistance
If the vehicle breaks down, press button 2 for
more than 2 seconds to request assistance
(confirmed by a voice message***).
Pressing again immediately cancels the request.
Geolocation
Deactivate/reactivate geolocation by
simultaneously pressing buttons 1 and 2 and
then pressing button 2 to confirm.
If you benefit from the Peugeot Connect
Packs offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.

60
Safety
Emergency or assistance
call (type 2)




Peugeot Connect SOS
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Peugeot Connect SOS’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Peugeot Connect SOS’ and ‘Peugeot Connect Assistance’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Peugeot Connect SOS’ is a service that
can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information by
the "Peugeot Connect SOS" system (PE112)
complies with the framework for protection
of personal information established by
Regulation 2016/679 (GDPR) and Directive
2002/58/EC of the European Parliament
and the Council, and in particular, seeks to
protect the vital interests of the data subject,
in accordance with Article
6.1, paragraph d) of
Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Peugeot
Connect SOS" system used with the “112”
European single emergency call number.
The "Peugeot Connect SOS" system is able
to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until

61
Safety
5a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
* According to the geographic coverage of ‘Peugeot Connect SOS’, ‘Peugeot Connect Assistance’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
Peugeot Connect
Assistance
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the PEUGEOT
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Peugeot Connect Assistance"
button to confirm.
If you purchased your vehicle outside the
PEUGEOT dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Peugeot Connect
Packs offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Horn

62
Safety
► Press the central part of the steering wheel.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the
event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a PEUGEOT dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the ABS warning lamp, accompanied by a
message and an audible signal, indicates an
EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a PEUGEOT dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a PEUGEOT dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)
/ Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation/Reactivation
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
these systems, so that the wheels can turn freely
and regain grip.

63
Safety
5With GTi version

► Press this button to deactivate DSC
and ASR.
Except GT
i version
► Select " Traction control " from the
"Driving functions " menu on the touch
screen to deactivate ASR.
Deactivation is confirmed when this
indicator lamp is displayed on the
instrument panel accompanied by a message
and, depending on version, the lighting of the
indicator lamp in the button.
Reactivate the system(s) when normal grip is
restored.
This/these system(s) is/are reactivated
automatically each time the ignition is switched
off or above 31 mph (50
km/h) (except GTi
version).
Below 31 mph (50
km/h), reactivate them
manually.
With GTi version
► Press this button again to reactivate
DSC and ASR.
Except GTi version
► Select Traction control from the
Driving functions menu on the touch
screen to reactivate ASR.
Malfunction
In the event of a malfunction of these
systems, this warning lamp comes on,
accompanied by the display of a message and
an audible signal.
Contact a PEUGEOT dealer or a qualified
workshop to have the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures used by PEUGEOT
dealers.
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer swaying.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
At speeds between 37 and 99 mph (60 and
160
km/h), if the system detects oscillating trailer
movements (snaking), it applies the brakes to
stabilise the trailer and, if necessary, reduces
engine power to slow the vehicle.
This warning lamp flashes on the instrument panel and the brake lamps
light up to draw attention to this corrective action.
For information on weights and towed loads,
refer to the Engine Technical Data and Towed
Loads section or your vehicle’s registration
certificate
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp comes
on in the instrument panel, accompanied
by a message and an audible signal.
If you wish to continue towing a trailer, reduce
your speed and drive carefully!
Contact a PEUGEOT dealer or a qualified
workshop to have the system checked.

64
Safety
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country.
This must not encourage the driver to take
extra risks, such as using a trailer in
sub-optimal conditions (excessive load, failure
to observe trailer nose weight, worn or
under-inflated tyres, faulty braking system,
etc.) or driving at excessive speeds.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of impacts, the pyrotechnic
pretensioner device may trigger before
and independently of airbag deployment.
Deployment of the pretensioners is
accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a PEUGEOT dealer or a qualified
workshop.
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a force limiting
system.
Fastening

► Pull the strap, then insert the tongue in the
buckle.

65
Safety
5Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a force limiting
system.
Fastening

► Pull the strap, then insert the tongue in the
buckle.
► Check that the seat belt is fastened correctly
by pulling the strap.
Unlocking
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts




1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp ( 3 to 5)
comes on for around 30 seconds.
Above about 12 mph (20 km/h) and for 2
minutes, each warning lamp corresponding to
an occupied seat whose seat belt is unfastened
flashes, accompanied by an audible signal. After
these 2 minutes, the corresponding seat warning
lamp remains on until the driver or the front/rear
passenger fasten their seat belt.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
–

must be tightened as close to the body as
possible;

66
Safety
– must be pulled in front of you with a smooth
movement, ensuring that it is not twisted;
–

must only be used to secure one person;
–


must not show signs of tearing or fraying;
–


must not be changed or modified, in order
to avoid affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
PEUGEOT dealer is able to provide.
Have the seat belts checked regularly by a
PEUGEOT dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by PEUGEOT
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

System that protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.

67
Safety
5Front airbags

System that protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the
steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
* For more information on Deactivating the front passenger airbag, refer t\
o the corresponding section.
Lateral airbags

In the event of a serious side impact, this system
protects the driver and front passenger to
mitigate the risk of injury to the chest, between
the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
They are deployed on one side in the event of a
serious side impact applied to all or part of the
side impact zone B.
The lateral airbag inflates between the hip and
shoulder of the vehicle's occupant and the
corresponding door trim panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side
impact applied to all or part of the side impact
zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
If this warning lamp comes on in the
instrument panel, you must contact a
PEUGEOT dealer or a qualified workshop to
have the system checked.
The airbags may not be deployed in the event of
a serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.

68
Safety
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a PEUGEOT dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same
time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
PEUGEOT dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
Such work must only be done by a PEUGEOT
dealer or a qualified workshop.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations, all
children under the age of 12 or less than 4
ft 1

1” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
–

Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.