service Ram 1500 2019 Workshop Manual

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aero Mode Indicator (Customer Selectable)
4 — Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
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rear wheel on an excessively slippery surface, slight mo-
mentary application of the parking brake may be necessary
to gain maximum traction.
WARNING!
When servicing vehicles equipped with a limited-slip
or locking differential never run the engine with one
rear wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground and
result in unintended movement.
Care should be taken to avoid sudden accelerations when
both rear wheels are on a slippery surface. This could cause
both rear wheels to spin, and allow the vehicle to slide
sideways on the crowned surface of a road or in a turn.
POWER STEERING
Electric Power Steering
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the in-
strument cluster screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
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NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY
— IF EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to save fuel and
reduce emissions. The system will stop the engine auto-
matically during a vehicle stop if the required conditions
are met. Releasing the brake pedal will automatically
restart the engine. Vehicles equipped with eTorque contain a heavy duty
motor generator and an additional hybrid electric battery
to store energy from vehicle deceleration for use on engine
startup after a stop as well as providing launch torque
assist.
Automatic Mode
The Stop/Start feature is enabled after every normal cus-
tomer engine start. It will remain in STOP/START NOT
READY until you drive forward with a vehicle speed
greater than 2 mph (3 km/h). At that time, the system will
go into STOP/START READY and if all other conditions
are met, can go into an STOP/START AUTO STOP ACTIVE
“Autostop” mode.
To Activate The Autostop Mode, The Following Must
Occur:
1. The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster within the Stop/Start section. Refer
to “Instrument Cluster Display” in “Getting To know
Your Instrument Panel” for further information.
2. The vehicle must be completely stopped.
3. The transmission Gear Selector must be in DRIVE and the brake pedal depressed.
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STARTING AND OPERATING 337

3. At the next vehicle stop (after turning off the STOP/START system) the engine will not be stopped.
4. If the STOP/START system is manually turned off, the engine can be started and stopped by cycling the
ignition switch or pressing the STOP/START switch
again.
5. The STOP/START system will reset itself back to an ON condition every time the key is turned off and back on.
To Manually Turn On The Stop Start System
1. Push the STOP/START Off switch (located near the gearselector module).
2. The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
The system will need to be checked by your authorized
dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 20 mph (32 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.
Speed Control Buttons
1 — SET (+)/Accel 4 — SET (-)/Decel
2 — On/Off 5 — CANC/Cancel
3 — RES/Resume
340 STARTING AND OPERATING

The “ACC/FCW Limited Functionality Clean Front Wind-
shield” message can sometimes be displayed while driving
in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward facing
camera inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
NOTE:
•
Aftermarket add-ons such as snow plows, lift kits, and
brush/grille bars can hinder module performance. En-
sure the radar/camera has no obstructions in the field of
view.
• Height modifications can limit module performance and
functionality.
• Do not put stickers or easy passes over the camera/
radar field of view.
• Any modifications to the vehicle that may obstruct the
field of view of the radar/camera are not recommended.
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STARTING AND OPERATING 357

Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist audible alert
(chime) after approximately three seconds when an ob-
stacle has been detected, the vehicle is stationary, and brake
pedal is applied.
Adjustable Chime Volume Settings
The Front and Rear chime volume settings are program-
mable.
•The settings may be programmed through the Uconnect
System. Refer to “Uconnect Settings ” in “Multimedia”
for further information.
Enabling And Disabling Front And/Or Rear
ParkSense
Front ParkSense can be enabled and disabled with the
Front ParkSense switch.
Rear ParkSense can be enabled and disabled with the Rear
ParkSense switch.
When the Front or Rear ParkSense switch is
pushed to disable the system, the instrument
cluster display will show a vehicle graphic of the
Front or Rear ParkSense on/off state for two seconds. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the
Front or Rear system is disabled, the instrument cluster
display will show a vehicle graphic with
OFFon the
corresponding side. This vehicle graphic will be displayed
for as long as the vehicle is in REVERSE.
NOTE: Arc alerts from the enabled ParkSense system, will
interrupt the five second messages, and the instrument
cluster display will show the vehicle graphic with the
corresponding arcs and OFFmessage.
The Front or Rear ParkSense switch LED will be on when
Front or Rear ParkSense is disabled or requires service. The
Front or Rear ParkSense switch LED will be off when the
Front or Rear system is enabled. If the Front or Rear
ParkSense switch is pushed, and the system requires
service, the Front or Rear ParkSense switch LED will blink
momentarily, and then the LED will be on.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the PARKSENSE UNAVAILABLE WIPE REAR
368 STARTING AND OPERATING

SENSORS,PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will
display a WIPE OFF message on the corresponding
blocked system while the vehicle is in REVERSE. The
system will continue to provide arc alerts for the side that
is functioning properly.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see your
authorized dealer.
If the PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see your authorized dealer.Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn Front or Rear ParkSense off, the instru-
ment cluster display will show a vehicle graphic of the
Front or Rear ParkSense on/off state for two seconds.
Furthermore, once you turn Front or Rear ParkSense off,
it remains off until you turn it on again, even if you cycle
the ignition key.
• When you move the gear selector to the REVERSE
position and Front or Rear ParkSense is turned off, the
instrument cluster display will show a vehicle graphic
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STARTING AND OPERATING 369

withOFF in the corresponding side. This vehicle
graphic will be displayed for as long as the vehicle is in
REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense switch to turn the ParkSense system
off if obstacles such as bicycle carriers, trailer hitches,
etc. are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close obstacle as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be appear in the instrument
cluster display.
• On vehicles equipped with a tailgate, ParkSense should
be disabled when the tailgate is in the lowered or open position. A lowered tailgate could provide a false indi-
cation that an obstacle is behind the vehicle.
WARNING!
•
Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
370 STARTING AND OPERATING

CAUTION!(Continued)
•Do not exceed 5 mph (8 km/h) when driving through
standing water. This will minimize wave effects.
• Driving through standing water may cause damage
to your vehicle’s drivetrain components. Always in-
spect your vehicle’s fluids (i.e., engine oil, transmis-
sion, axle, etc.) for signs of contamination (i.e., fluid
that is milky or foamy in appearance) after driving
through standing water. Do not continue to operate
the vehicle if any fluid appears contaminated, as this
may result in further damage. Such damage is not
covered by the New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause
it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty.
Off-Road Driving Tips
Care should be taken when attempting to climb steep hills
or driving diagonally across a hill or slope. If natural
obstacles force you to travel diagonally up or down a hill,
choose a mild angle and keep as little side tilt as possible.
Keep the vehicle moving and make turns slowly and
cautiously. If you must back down a hill, back straight down using
REVERSE gear. Never back down in NEUTRAL or diago-
nally across the hill.
When driving over sand, mud, and other soft terrain, shift
to low gear and drive steadily. Apply the accelerator slowly
to avoid spinning the wheels.
Do not reduce the tire pressures for this type of driving.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.6
STARTING AND OPERATING 431

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
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IN CASE OF EMERGENCY 437