service Ram 1500 2019 Repair Manual

2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
(Continued)
438 IN CASE OF EMERGENCY

WARNING!(Continued)
•Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 439

WARNING!
•Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
440 IN CASE OF EMERGENCY

NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
For lighted switches, see your authorized dealer for
replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam (Halogen Re-
flector Headlamp) H11LL
High Beam (Halogen Re-
flector Headlamp) 9005LL
Low & High Beam (LED
Reflector Headlamp) LED (Serviced At An Au-
thorized Dealer)
Low & High Beam (LED
Projector Headlamp) LED (Serviced At An Au-
thorized Dealer)
7
IN CASE OF EMERGENCY 441

Bulb Number
Turn Signal / Front Posi-
tion (Halogen Reflector
Headlamp) 7444NA
Turn Signal / Front Posi-
tion (LED Headlamps) LED (Serviced at
authorized dealer)
Front Side Marker (Halo-
gen Reflector Headlamp) W5W
Front Side Marker (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Front Fog Lamps (Halo-
gen Reflector Headlamp) H11LL
Front Fog Lamps (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Side Indicators (Front And
Side View Mirror) LED (Serviced at autho-
rized dealer)
Base Rear Tail/Turn and
Stop Lamp 3157K
Premium Rear Tail/Turn
and Stop Lamp LED (Serviced At An
Authorized Dealer)
Premium Backup Lamp 7440/W21WBulb Number
Center High Mounted
Stop Lamp (CHMSL) 921
Backup Lamp 921
Rear License Plate Lamp 194
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam
Headlamp, Front Park And Turn — If Equipped
Low Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
442 IN CASE OF EMERGENCY

4. Pull the desired bulb straight from the socket.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.• Outside Bulbs: Cargo Lamps
• Inside Bulb: Center High-Mounted Stop Lamp
5. Reverse the procedure for installation of bulbs and housing.
FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, transmission system) or steering
system blows, contact an authorized dealer.
CHMSL Bulb And Socket
7
IN CASE OF EMERGENCY 449

JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas. NOTE:
If your vehicle is equipped with an air suspension
system, there is a feature which allows the automatic
leveling to be disabled to assist with changing a tire.
This feature can be activated through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Jack Location
The jack and jack tools are stored under the front passenger
seat.
7
IN CASE OF EMERGENCY 459

WARNING!(Continued)
•Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. Remove the spare wheel, jack, and tools from storage.
2. Using the lug wrench, loosen, but do not remove, the wheel nuts by turning them counterclockwise one turn
while the wheel is still on the ground.
Jack Warning Label
7
IN CASE OF EMERGENCY 467

WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the lug nuts and pull the wheel off. Install the spare wheel and lug nuts with the cone shaped end of
the lug nuts toward the wheel. Hand tighten the lug
nuts with vehicle lifted. To avoid the risk of forcing the
vehicle off the jack, do not fully tighten the lug nuts until
the vehicle has been lowered.
6. Lower vehicle to ground, finish tightening the lug nuts. Push down on the wrench while at the end of the handle
for increased leverage. Tighten the lug nuts in a star
pattern until each nut has been tightened twice.
NOTE: For the correct lug nut torque refer to “Torque
Specifications” in “Technical Specifications.”If in doubt
about the correct tightness, have them checked with a
torque wrench by an authorized dealer or service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop, could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided.
7. Install the wheel center cap and remove the wheel blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. Stow the replaced tire, jack, and tools as previously described.
9. Adjust the tire pressure when possible.
To Stow The Flat Or Spare
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired
or replaced immediately.
470 IN CASE OF EMERGENCY

•You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
MANUAL PARK RELEASE
WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park Re-
lease. In addition, you should be seated in the driver ’s
seat with your foot firmly on the brake pedal when
activating the Manual Park Release. Activating the
Manual Park Release will allow your vehicle to roll
away if it is not secured by the parking brake, or by
proper connection to a tow vehicle. Activating the
Manual Park Release on an unsecured vehicle could
lead to serious injury or death for those in or around
the vehicle.
In order to push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as a dead
battery), a Manual Park Release is available.
Follow these steps to activate the Manual Park Release:
1. Apply the parking brake.
478 IN CASE OF EMERGENCY