starting Ram 1500 2020 Workshop Manual

312 STARTING AND OPERATING
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry, hard surfaced roads may
cause increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located in the center of
the 4WD Control Switch and is pushed by using a ballpoint
pen or similar object. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to “Recre
-
ational Towing” in “Starting And Operating” for further
information.
WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
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STARTING AND OPERATING 313
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate the
current and desired transfer case selection. When you select
a different transfer case position, the indicator lights will do
the following:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If the transfer case does not shift into the desired position,
one or more of the following events may occur:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. If the transfer case will not shift, there will be a cluster
message stating the 4WD shift has canceled. NOTE:
Before retrying a selection, make certain that all the neces
-
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required.
NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
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314 STARTING AND OPERATING
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or 4WD
HIGH positions at a given road speed. Take care not to over-
speed the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive -
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit.
Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case position have not been met, the transfer case will not shift.
The position indicator light for the previous position will
remain ON and the newly selected position indicator light
will continue to flash until all the requirements for the
selected position have been met.
• If all the requirements to select a new transfer case position have been met, the current position indicator light will
turn OFF, the selected position indicator light will flash until the transfer case completes the shift. When the shift is
complete, the position indicator light for the selected posi
-
tion will stop flashing and remain ON.
Five-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If Equipped
This is an electronic shift transfer case and is operated by the
4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.
Five-Position/On-Demand Transfer Case — Eight Speed Transmission Only
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STARTING AND OPERATING 315
This electronically shifted transfer case provides five mode
positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive Automatic High Range (4WD AUTO)
• Four-Wheel Drive High Range (4WD HIGH)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto High Range — This range sends
power to the front wheels automatically when the vehicle
senses a loss of traction. This range may be used during
varying road conditions.4WD HIGH
Four-Wheel Drive High Range — This range provides torque
to the front driveshaft (engages four-wheel drive) which
allows front and rear wheels to spin at the same speed. This
provides additional traction for loose or slippery road
surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased
torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose or slippery road surfaces only. Do not exceed
25 mph (40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
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316 STARTING AND OPERATING
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-wheel
drive auto position (4WD AUTO) for normal street and
highway conditions on dry, hard surfaced roads. Driving the
vehicle in 2WD will have greater fuel economy benefits as
the front axle is not engaged in 2WD.For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle's power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a loss
of traction. Because the front axle is engaged, this mode will
result in lower fuel economy than the 2WD mode.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished
pushing the desired position on the 4WD Control Switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.

The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline components.
NOTE:
The transfer case NEUTRAL button is located in the center of the
4WD Control Switch and is pushed by using a ballpoint pen or
similar object. The transfer case NEUTRAL position is to be used
for recreational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information.

WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
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STARTING AND OPERATING 317
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD HIGH,
4LOW, and 4WD AUTO) are located in the instrument
cluster and indicate the current and desired transfer case
selection. When you select a different transfer case position,
the indicator lights will do the following:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If the transfer case does not shift into the desired position,
one or more of the following events may occur:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. If the transfer case will not shift, there will be a cluster
message stating the 4WD shift has canceled. NOTE:
Before retrying a selection, make certain that all the neces
-
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required.
NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
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318 STARTING AND OPERATING
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD HIGH positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive-
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit. Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case
position have not been met, the transfer case will not shift.
The position indicator light for the previous position will
remain ON and the newly selected position indicator light
will continue to flash until all the requirements for the
selected position have been met.
• If all the requirements to select a new transfer case position have been met, the current position indicator light will
turn OFF, the selected position indicator light will flash
until the transfer case completes the shift. When the shift is
complete, the position indicator light for the selected posi -
tion will stop flashing and remain ON.
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STARTING AND OPERATING 319
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a switch.Air Suspension Switch NOTE:
The vehicle will automatically enter Aero Mode when the
vehicle speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h).
• Normal Ride Height (NRH) – This is the standard posi-
tion of the suspension and is meant for normal driving.
• Off-Road 1 (OR1) (Raises the vehicle approximately
1 inch (26 mm)) – This position should be the primary posi -
tion for all off-road driving until Off-Road 2 (OR2) is
needed. A smoother and more comfortable ride will result.
To enter OR1, push the height selector switch up once from
the NRH position while the vehicle speed is below 35 mph
(56 km/h). When in the OR1 position, if the vehicle speed
remains between 40 mph (64 km/h) and 50 mph (80 km/h)
for greater than 20 seconds or if the vehicle speed exceeds
50 mph (80 km/h), the vehicle will be automatically
lowered to NRH. Off-Road 1 may not be available due to
vehicle payload, an instrument cluster message will be
displayed when this occurs. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.
1 — Off-Road 2 Indicator (Customer Selectable)
2 — Off-Road 1 Indicator (Customer Selectable)
3 — Normal Ride Height Indicator (Customer Selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer Selectable)
6 — Height Selector
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320 STARTING AND OPERATING
•Off-Road 2 (OR2) (Raises the vehicle approximately
2 inches (51 mm)) – This position is intended for
off-roading use only where maximum ground clearance is
required. To enter OR2, push the height selector switch up
twice from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While in OR2, if the vehicle speed exceeds 25 mph (40 km/h) the
vehicle height will be automatically lowered to OR1.
Off-Road 2 may not be available due to vehicle payload, an
instrument cluster message will be displayed when this
occurs. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.

• Ae r o Mo d e ( Lo we r s th e v e h ic le a p p ro x im at el y
0 .6 i n ch [1 5 mm ]) – T h i s p os i ti o n p ro vi d e s i mp ro ve d
a e r od y n ami c s b y l o we r in g th e ve h i cl e . T h e ve h i c le wi l l
a u toma ti c al l y en te r Ae ro M od e w h en th e ve h i cl e s pe e d
r e ma i ns be tw ee n 6 2 mp h (1 0 0 k m/h ) a nd 66 mp h
( 10 6 k m/ h ) for g re a te r th a n 2 0 s e co n d s or i f th e ve hi c l e
s p e e d e xc e e ds 66 mph ( 1 06 k m/ h ). T h e ve h i c l e wi l l r e tu r n to NR H f r om Ae r o Mo d e i f th e ve h i cl e s pe e d
r e ma i ns be tw e e n 30 mph ( 4 8 km/ h ) a nd 35 mp h
( 5 6 km /h ) f or gr e a te r t h an 20 s e co n ds or i f th e ve h ic l e
s p e e d fa l l s b e l ow 30 m ph ( 48 km/ h ).

NOTE:
Speed thresholds for raising the vehicle only apply if Auto -
matic Aero Mode is enabled.
To enter Aero Mode manually push the height selector
switch down once from NRH at any vehicle speed. To
return to NRH push the height selector switch up once
while vehicle speed is less than 56 mph (90 km/h).
NOTE:
Automatic Aero Mode may be disabled through vehicle
settings in the instrument cluster display or through your
Uconnect Radio if equipped. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” for further informa -
tion.
• Entry/Exit Mode (Lowers the vehicle approximately
2 inches (51 mm)) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the rear
of the vehicle for easier loading and unloading of cargo. To
enter Entry/Exit Mode, push the height selector switch
down once from the NRH while the vehicle speed is below
CAUTION!
If the vehicle is in OFFROAD1 or OFFROAD2 setting, be
aware of your surroundings, you may not have the
clearance required for certain areas and vehicle damage
may occur.
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STARTING AND OPERATING 321
33 mph (53 km/h). Once the vehicle speed goes below15 mph (24 km/h) the vehicle height will begin to lower. If
the vehicle speed remains between 15 mph (24 km/h) and
25 mph (40 km/h) for greater than 60 seconds, or the
vehicle speed exceeds 25 mph (40 km/h) the Entry/Exitchange will be cancelled. To return to Normal Height
Mode, push the height selector switch up once while in
Entry/Exit or drive the vehicle over 15 mph (24 km/h).
Entry/Exit mode may not be available due to vehicle
payload, an instrument cluster message will be displayed
when this occurs. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
Entry/Exit mode may be achieved using your key fob for
easier entry/loading. Refer to “Keys” in “Getting To Know
Your Vehicle” for further information. The system requires that the ignition be in the ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must be
closed. If a door is opened at any time while the vehicle is
lowering the change will not be completed until the open
door(s) is closed.
This system uses a lifting and lowering pattern which keeps
the headlights from incorrectly shining into oncoming
traffic. When raising the vehicle, the rear of the vehicle will
move up first and then the front. When lowering the vehicle,
the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further infor
-
mation.
CAUTION!
When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance required
for certain areas and vehicle damage may occur.
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