door lock RAM 1500 2021 Owner's Guide

286MULTIMEDIA
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM
Guardian™ subscription, press one of these
icons and enter your four-digit SiriusXM
Guardian™ Security PIN to remotely start (if
equipped), lock/unlock doors or sound the
horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail
to notify you of the event. To set up the
notifications, please follow these instructions.

1. Log on to your Owner’s Account at
https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”
and then “Dashboard”.

2. Click the Edit/Edit Profile button. 3. Once there, select “SiriusXM Guardian™”
where can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can
customize the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call
Access To Emergency Services At The Push Of A
Button SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live
agent is made, your vehicle will automatically
transmit location information. In the event of a
minor collision, medical or any other emergency,
press the SOS button to be connected to a call
center agent who can send emergency
assistance to your vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ services are
dependent on an operational Uconnect system,
cellular network availability that is compatible
with the device in your vehicle, and GPS
network availability. Not all features of SiriusXM
Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
WARNING!
Some SiriusXM Guardian™ services,
including SOS Call and Roadside Assistance
Call will NOT work without a network
connection compatible with your device.
Center Light Status Description
Off
No call activated
Green Active call in progress Red System error

21_DT_OM_EN_USC_t.book Page 286

290MULTIMEDIA
activated your SiriusXM Guardian™
system). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Using A Remote Command Through Your
Owner’s Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
services in your vehicle.

NOTE:
If you forgot your username or password, links
are provided on the website to help you retrieve
them.
2. If you have more than one vehicle registered into your Owner’s Site, select the
vehicle you want to send the command to by
clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to
activate that feature. 4. You will then be asked to enter your
SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™
system). Please enter your SiriusXM
Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by
your vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):

1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle
through the Uconnect App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsi -
bility to protect your PIN appropriately.Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
Requirements
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
If using the Uconnect App to command your
vehicle, your device must be compatible and
be connected to an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.

21_DT_OM_EN_USC_t.book Page 290

MULTIMEDIA291
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start
and Remote Door Lock/Unlock if following a
Remote Horn & Lights activation.
Your Remote Door Lock/Unlock request will
not be processed if the vehicle is in motion,
the ignition key is on or during an emergency
call.
NOTE:
All other remote services should be performed
via your Owner’s Site or through the Uconnect
App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you
with the ability to start the engine on your
vehicle without the keys and from virtually any
distance. Once started, the preset climate
controls in your vehicle can warm up or cool
down the interior.
You can also send a command to turn off an
engine that has been started using Remote
Vehicle Start. After 15 minutes, if you have not
entered your vehicle with the key, the engine
will shut off automatically. This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been
armed and not triggered since the last
vehicle start.
The doors, hood, and trunk/liftgate are
closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank
of fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an auto
-
matic transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded
or noisy parking area by activating the horn and
lights. It may also help if you need to draw
attention to your vehicle for any reason.
If you want, you can set up push notifications
every time a command is sent to turn on the
horn and lights.
5

21_DT_OM_EN_USC_t.book Page 291

302MULTIMEDIA
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device. It is
your responsibility to protect your
passwords and PINs.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems. The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.

2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.

21_DT_OM_EN_USC_t.book Page 302

MULTIMEDIA305
2.Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription
comes up for renewal? If you have added a
credit card to your account information, your subscription will be automatically
renewed for a term length in accordance
with the service plan that you have selected
at the then current subscription rate and on
every renewal date thereafter, unless you
cancel your subscription by calling SiriusXM
Guardian™ Care. If you have not added a
credit card to your account, SiriusXM
Guardian™ will send you an email or letter
in advance of your expiration date to remind
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror.
12. How do I update my credit card
information? Login to your Owner’s Site,
and select Edit Profile, then select SiriusXM
Guardian™ Payment Account.
5

21_DT_OM_EN_USC_t.book Page 305

350SAFETY

Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.

21_DT_OM_EN_USC_t.book Page 350

SAFETY353
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
6

21_DT_OM_EN_USC_t.book Page 353

SAFETY371
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness.
Check the tires (including spare) for proper cold
inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
EXHAUST GAS The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have an authorized dealer inspect the complete
exhaust system and adjacent body areas for
broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, inspect the exhaust system each time
the vehicle is raised for lubrication or oil
change. Replace as required.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at high
speed.
6

21_DT_OM_EN_USC_t.book Page 371

418SERVICING AND MAINTENANCE

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation) NOTE:
Identify and correct problem before new belt is
installed.
NOTE:
If your vehicle is equipped with a Stop/Start,
belt must be replaced with an OEM grade
Mopar belt.
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically. Use a lithium-based grease, such
as Mopar Spray White Lube to assure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch release mechanism, and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.

21_DT_OM_EN_USC_t.book Page 418

483
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
................................................ 177, 179Adding Engine Coolant (Antifreeze)............... 422Adding Fuel.......................................... 208, 210Additives, Fuel............................................... 469AdjustDown........................................................... 36Forward....................................................... 36Rearward..................................................... 36Up................................................................ 36Adjustable Pedals............................................ 43Advance Phone Connectivity......................... 279Air BagAir Bag Operation...................................... 344Air Bag Warning Light...................... 342, 345Enhanced Accident Response......... 353, 394Event Data Recorder (EDR)....................... 394Front Air Bag............................................. 345If Deployment Occurs................................ 352Knee Impact Bolsters................................ 349Maintaining Your Air Bag System.............. 354Maintenance............................................. 354Redundant Air Bag Warning Light.............343Transporting Pets...................................... 369Air Bag Light............................... 126, 342, 369
Air Cleaner, Engine (Engine Air Cleaner
Filter)............................................................ 411Air Conditioner Maintenance........................ 415Air Conditioner Refrigerant........................... 415Air Conditioner System................................. 415Air Conditioning................................................ 63Air Conditioning Filter..............................67, 415Air Conditioning System................................... 65Air Conditioning, Operating Tips....................... 66Air Filter........................................................ 411Air PressureTires......................................................... 450Air Suspension..................................... 165, 169AlarmSecurity Alarm....................................26, 127Alterations/ModificationsVehicle......................................................... 11Antifreeze (Engine Coolant)................. 422, 474Disposal................................................... 423Anti-Lock Brake System (ABS)...................... 310Anti-Lock Warning Light................................ 132Assist, Hill Start............................................. 317Audio Settings............................................... 266Audio Systems (Radio).................................. 236Auto Down Power Windows............................. 78Automatic Door Locks...................................... 30
Automatic Headlights.......................................54Automatic High Beams.....................................53Automatic Tailgate Release.............................85Automatic Temperature Control (ATC)..............65Automatic Transmission....................... 156, 426Adding Fluid.............................................. 426Fluid And Filter Change............................. 426Fluid Change............................................. 426Fluid Level Check...................................... 426Fluid Type........................................ 426, 478Special Additives...................................... 426Automatic Transmission Limp Home Mode... 159AutoPark....................................................... 141AUX Camera......................................... 204, 208Auxiliary Driving Systems.............................. 318Axle Fluid.............................................. 426, 478Axle Lubrication............................................ 426
B
Back-Up......................................................... 202Back-Up Camera........................................... 202Battery................................................. 128, 409Charging System Light.............................. 128Keyless Key Fob Replacement....................18Battery Saver Feature......................................57Belts, Seat.................................................... 369
11

21_DT_OM_EN_USC_t.book Page 483