radio RAM 1500 2021 Service Manual

282MULTIMEDIA
CONNECTED VEHICLE SERVICES — IF
EQUIPPED
IS MY VEHICLE CONNECTED?
Vehicles with an Assist and an SOS button are
connected vehicles. These buttons will be
located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you
have a connected radio and can take
advantage of the many connected vehicle
features.
For further information about the ASSIST and
SOS buttons Ú page 373.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
vehicle services. To unlock the full potential of
SiriusXM Guardian™ in your vehicle, you first
need to activate SiriusXM Guardian™ services. NOTE:
SiriusXM Guardian™ involves the collection,
transmission and use of data from your vehicle
Ú
page 306.
SiriusXM Guardian™ Contact Information
And Business Hours
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.siri -
usxm.ca/guardian-v1/ or call
1-877-324-9091 Uconnect Phone Customer Support
UconnectPhone.com or for US residents call:
1-877-855-8400.
Canadian residents call: 1-800-465-2001
(English) or call: 1-800-387-9983 (French).
Business Hours
Central Time
Monday through Friday – 7:00 am to 10:00 pm
Saturday – 8:00 am to 9:00 pm
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device
in the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline
communications networks. Depending on the
type of device in your vehicle, some SiriusXM
Guardian™ services require an operable LTE
(voice/data) or 3G or 4G (data) network
compatible with your device. SiriusXM
Guardian™ is available only on equipped
vehicles purchased within the continental
United States, Alaska, Hawaii, Puerto Rico and
Canada.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to comply may result in an accident involving
serious injury or death.

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288MULTIMEDIA
(Continued)
(Continued)
Requirements

This feature is available only on vehicles sold
in the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system. Vehicle must be
registered with SiriusXM Guardian™ and
have an active subscription that includes the
applicable feature.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.
WARNING!
Never place anything on or near the
vehicle’s LTE (voice/data) or 3G or 4G
(data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent
your vehicle from placing an emergency
call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER
FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), NEITHER THE UCON-
NECT APPS NOR THE SIRIUSXM
GUARDIAN™ SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC)
turns on the Air Bag Warning Light on the
instrument panel if a malfunction in any part
of the air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING! (Continued)
Ignoring the Rearview Mirror Light could
mean you will not have SOS Call services if
needed. If the Rearview Mirror Light is illu -
minated, have an authorized dealer service
the SOS Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from a SiriusXM Guardian™
Customer Care agent. All occupants should
exit the vehicle immediately and move to a
safe location.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING! (Continued)

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292MULTIMEDIA
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
NOTE:
The Remote Horn & Lights feature is designed
to be loud and get noticed. Please keep in mind
the surroundings when using this feature. You
are responsible for compliance with local laws,
rules and ordinances in the location of your
vehicle when using Remote Horn & Lights.
Roadside Assistance Call
Description
Vehicles equipped with the SiriusXM Guardian™
system feature will contain an ASSIST button in
the vehicle. Once your SiriusXM Guardian™
services have been activated, the ASSIST
button can connect you directly to customer
care call centers. You will be directed to one of
the four services below.
Roadside Assist — If you get a flat tire or need
a tow, you’ll be connected to someone who
can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
expired, and for in-vehicle support for your
SiriusXM Guardian™ system or help
answering any general questions
surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features,
such as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support. How It Works
Simply press the ASSIST button in the vehicle
and you will be presented with your ASSIST
options on the touchscreen. Make your
selection by pressing the touchscreen.
Requirements

This feature is available only on vehicles sold
in the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.

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294MULTIMEDIA
How It Works

1. Use the Uconnect App to find the
destination.

There are multiple ways to find a destina -
tion. After selecting the “Location” tab at
the bottom of the App, press the search box
to browse through one of the categories pro -
vided, or type the name or keyword in the
search box at the top of the App. You can
also select categories such as Favorites or
Contact List.
2. Select your destination from the list that appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current loca-
tion.
Send the address by selecting “Send to
Vehicle” from the mobile app.
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call
the destination by pressing the Call button. 4. Confirm your destination inside your vehicle
by pressing the Send To Vehicle option on
the pop-up that appears on the radio
touchscreen.
Requirements
Vehicle must be properly equipped with the
Uconnect system and a Uconnect 4C or
Uconnect 4C NAV unit.

Uconnect 4C/4C NAV Connected Service Indicators

Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.

LTE Network Connection

Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
1 — Activate Services (Connected Services)
2 — Navigation Button

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296MULTIMEDIA
Requirements
Vehicle Finder will not work while vehicle is in
motion.
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connects your device to an LTE (voice/data) or
4G (data) network that is ready to go wherever
you are. After you've made your purchase, turn
on your device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane -
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop
or any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets
anyone on your private network access the
Web — great for working and relaxing.
Create A 4G Wi-Fi Hotspot For Use In Your
Vehicle
How It Works The 4G Wi-Fi Hotspot feature provides
the vehicle passengers with an
internet access hotspot in the vehicle,
using the radio as an access point.
The hotspot will allow Wi-Fi-enabled in-vehicle
devices (such as a laptop or any other
portable-enabled media device) to wirelessly
connect to the internet. Uconnect offers a
complimentary 3-month trial period that
includes 1GB of total data. The trial can be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a
subscription to the 4G Wi-Fi Hotspot:

1. From your vehicle’s touchscreen, select
the 4G Wi-Fi Hotspot App, and press the
How To Purchase button and follow the
instructions.

2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers:
Press the ASSIST button to be routed to an
AT&T Customer Care agent who will assist
you.
Once the 4G Wi-Fi Hotspot is purchased, you
can change its name and the password by
selecting the Wi-Fi Hotspot App and pressing
the Setup Wi-Fi Hotspot button. You can also
view the connected devices from the app
screen by pressing the View Connected Devices
button.
NOTE:
A SiriusXM Guardian™ subscription is not
required in order to purchase and use the 4G
Wi-Fi Hotspot.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious
injury or death.

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MULTIMEDIA309
SUSPENSION
The Suspension page displays the current
status of the vehicle’s suspension system and
the current ride height of the vehicle. The
Suspension page will also indicate when the
vehicle’s height changes.

Accessory Gauge Menu 2WD/4WD

RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone antenna. This
condition is not harmful to the radio. If your
radio performance does not satisfactorily
“clear” by the repositioning of the antenna, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
REGULATORY AND SAFETY
I
NFORMATION
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body. The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 482.
1 — Wheel Articulation
2 — Height Status
5

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310 (Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability
and brake performance under most braking
conditions. The system automatically prevents
wheel lock, and enhances vehicle control during
braking.
The ABS performs a self-check cycle to ensure
that the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are
beginning to lock. Road conditions such as ice,
snow, gravel, bumps, railroad tracks, loose
debris, or panic stops may increase the
likelihood of ABS activation(s).You also may experience the following normal
characteristics when ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the
stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop
The ABS is designed to function with the
Original Equipment Manufacturer (OEM) tires.
Modification may result in degraded ABS
performance.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)

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SAFETY319
The BSM detection zone covers approximately
one lane width on both sides of the vehicle 12 ft
(3.8 m). The zone length starts at the outside
rear view mirror and extends approximately
10 ft (3 m) beyond the rear fascia/bumper of
the vehicle. The BSM system monitors the
detection zones on both sides of the vehicle
when the vehicle speed reaches approximately
6 mph (10 km/h) or higher and will alert the
driver of vehicles in these areas.
NOTE:
The BSM system DOES NOT alert the driver
about rapidly approaching vehicles that are
outside the detection zones.
BSM may experience dropouts (blinking on
and off) of the side mirror warning indicator
lamps when a motorcycle or any small object
remains at the side of the vehicle for
extended periods of time (more than a couple
of seconds).
The vehicle’s taillights, where the radar sensors
are located, must remain free of snow, ice, and
dirt/road contamination so that the BSM
system can function properly. Do not block the
taillights with foreign objects (bumper stickers,
bicycle racks, etc.).
Radar Sensor Locations

If the system detects degraded performance
due to contamination or foreign objects, a
message will warn you of a blocked sensor and
the warning indicators in side view mirrors will
be on. The warning indicators will remain
illuminated until blockage clearing conditions
are met. First clear the taillights around the
sensors of the blockage. After removing the
blockage, the following procedure can be used
to reset the system:
Cycle the ignition from ON to OFF and then back
ON.
If the blockage message is still present after
cycling the ignition and driving in traffic, check
again for a blockage. The system may also detect a blockage if the
vehicle is operated in areas with extremely low
radar returns such as a desert or parallel to a
large elevation drop.
The BSM system notifies the driver of objects in
the detection zones by illuminating the BSM
warning light located in the outside mirrors, in
addition to sounding an audible (chime) alert
and reducing the radio volume Ú
page 322.

Warning Light Location

The BSM system monitors the detection zone
from three different entry points (side, rear,
front) while driving to see if an alert is
necessary. The BSM system will issue an alert
during these types of zone entries.
6

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SAFETY321
The BSM system will not alert you of objects that
are traveling in the opposite direction of the
vehicle in adjacent lanes Ú page 482.

Opposing Traffic

For information on how Blind Spot Monitoring
functions when pulling a trailer Ú page 322.Rear Cross Path (RCP)
RCP is intended to aid the driver when backing
out of parking spaces where their vision of
oncoming vehicles may be blocked. Proceed
slowly and cautiously out of the parking space
until the rear end of the vehicle is exposed. The
RCP system will then have a clear view of the
cross traffic, and if an oncoming vehicle is
detected, alert the driver.

RCP Detection Zones

RCP monitors the rear detection zones on both
sides of the vehicle, for objects that are moving
toward the side of the vehicle with a minimum
speed of approximately 3 mph (5 km/h), to
objects moving a maximum of approximately
20 mph (32 km/h), such as in parking lot
situations. When RCP is on and the vehicle is in REVERSE
(R), the driver is alerted using both the visual
and audible alarms, including reducing the
radio volume.
NOTE:
In a parking lot situation, oncoming vehicles can
be blocked by vehicles parked on either side. If
the sensors are blocked by other structures or
vehicles, the system will not be able to alert the
driver.
WARNING!
The Blind Spot Monitoring system is only an
aid to help detect objects in the blind spot
zones. The BSM system is not designed to
detect pedestrians, bicyclists, or animals.
Even if your vehicle is equipped with the BSM
system, always check your vehicle’s mirrors,
glance over your shoulder, and use your turn
signal before changing lanes. Failure to do so
can result in serious injury or death.
WARNING!
Rear Cross Path Detection (RCP) is not a
backup aid system. It is intended to be used
to help a driver detect an oncoming vehicle in
a parking lot situation. Drivers must be
careful when backing up, even when using
RCP. Always check carefully behind your
vehicle, look behind you, and be sure to
check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. Failure to do so can result in
serious injury or death.6

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322SAFETY
Blind Spot Modes
Blind Spot has three selectable modes of
operation that are available in the Uconnect
system.
Blind Spot Alert Lights Only
When operating in Blind Spot Alert mode, the
BSM system will provide a visual alert in the
appropriate side view mirror based on a
detected object. However, when the system is
operating in Rear Cross Path (RCP) mode, the
system will respond with both visual and
audible alerts when a detected object is
present. Whenever an audible alert is
requested, the radio is muted.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/
Chime mode, the BSM system will provide a
visual alert in the appropriate side view mirror
based on a detected object. If the turn signal is
then activated, and it corresponds to an alert
present on that side of the vehicle, an audible
chime will also be sounded. Whenever a turn
signal and detected object are present on the
same side at the same time, both the visual and
audible alerts will be issued. In addition to the
audible alert the radio (if on) will also be muted. NOTE:
Whenever an audible alert is requested by the
BSM system, the radio is also muted.
When the system is in RCP, the system shall
respond with both visual and audible alerts
when a detected object is present. Whenever
an audible alert is requested, the radio is also
muted. Turn/hazard signal status is ignored;
the RCP state always requests the chime.
Blind Spot Alert Off
When the BSM system is turned off there will be
no visual or audible alerts from either the BSM,
RCP, or Trailer Merge Assist systems.
NOTE:
The BSM system will store the current operating
mode when the vehicle is shut off. Each time
the vehicle is started the previously stored
mode will be recalled and used.
Trailer Merge Assist – If Equipped
Trailer Merge Assist is a function of the Blind
Spot Monitoring (BSM) system that extends the
blind spot zone to work while pulling a trailer.
NOTE:
When Trailer Merge Assist is activated, Rear
Cross Path is disabled.Trailer Merge Assist consists of three sub
functions:
Automatic Trailer Detection
Trailer Length Detection
Trailer Merge Warning

Blind Spot Zones With Trailer Merge Assist

Automatic Trailer Detection
There are two modes of operation for the
detection of the trailer length:
Automatic Mode — When “Auto Mode” is
selected, the system will use the blind spot
sensors to automatically determine the pres -
ence and length of a trailer. The presence of
1 — Vehicle
2 — Trailer

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