phone RAM 1500 2023 Owner's Manual

216MULTIMEDIA
NOTE:Uconnect screen images are for illustration purposes only and may not reflect exact software for your vehicle.
Feature Description
Radio/MediaPress/Push the Radio button or Media button to enter Radio Mode/Media Mode and
access the radio functions and external audio sources Úpage 218.
Phone Press/Push the Phone button to enter Phone Mode and access the hands-free phone
system
Úpage 228.
Settings Press/Push the Settings button to access the Uconnect Settings
Úpage 191.
Push the ENTER/BROWSE button on the faceplate to accept a highlighted selection on
the screen. Rotate the TUNE/SCROLL rotary knob to scroll through a list or tune a radio station.
Push the SCREEN OFF button on the faceplate to turn the screen on or off.
Push the MUTE button on the faceplate to turn the audio of the radio system off. Push it again to turn the audio back on.
Rotate the rotary knob to adjust the volume. Push the VOLUME & On/Off button on the faceplate to turn the system on or off.
NOTE:Push and hold the VOLUME & On/Off button for approximately 10 seconds to reset the
radio manually. Doing this can also recover the radio screen from freezing.
BACK Push the BACK button on the faceplate to go back to a previous screen in the headunit.
MUTE/VOLUME Rotate the rotary knob to adjust the volume. Push the MUTE/VOLUME button on the
faceplate to mute or unmute the system.

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226MULTIMEDIA
MEDIA MODE
Operating Media Mode

Uconnect 3 With 5-inch Display Operating Media Mode

Media Mode is entered by pushing the MEDIA button
located on the faceplate.
Audio Source Selection
Once in Media Mode, press the Source or Source Select
button on the touchscreen and the desired mode button
on the touchscreen. USB, AUX, and Bluetooth® are the
Media sources available. When available, you can select
the Browse button on the touchscreen to be given these
options:
Now Playing
 Artists
 Albums
 Genres
 Songs
 Playlists
 Folders
For the Uconnect 3 With 5-inch Display, Media Mode is
entered by pushing the MEDIA button located on the
faceplate.
Types of Media Modes
USB MODE
Overview
USB Mode is entered by inserting a USB device into the
USB port, Another way is by pushing the MEDIA button on
the faceplate and then selecting the USB button.
On the Uconnect 3 With 5-inch Display, if you insert a USB
device with the ignition in ON/RUN, the unit will switch to
USB Mode and begin to play. The display will show the
track number and index time in minutes and seconds. Play
will begin at the start of track 1.
BLUETOOTH® MODE
Overview
Bluetooth® Streaming Audio or Bluetooth® Mode is
entered by pairing a Bluetooth® device, containing music,
to the Uconnect system.
Before proceeding, the Bluetooth® device must be paired
to the Uconnect Phone to communicate with the Uconnect
system.
On the Uconnect 3 With 5-inch Display, push the MEDIA
button located on the faceplate. Once in Media Mode,
press the Source button on the touchscreen and select
the Bluetooth® button
Úpage 228.
To access Bluetooth® Mode, press the Bluetooth® button
on the left side of the touchscreen or under the Source
Select/Select Source button (if equipped).
AUX MODE
Overview
Auxiliary Mode (AUX) is entered by inserting an AUX device
using a cable with a 3.5 mm audio jack into the AUX port,
Another way is by pushing the MEDIA button on the
faceplate, selecting the Source button and then the AUX
button.
To insert an Auxiliary device, gently insert the Auxiliary
device cable into the AUX port. If you insert an Auxiliary
device with the ignition and the radio on, the unit will
switch to AUX Mode and begin to play.
1 — Seek Down
2 — Browse
3 — Source
4 — Pause/Play
5 — Info
6 — More Options
7 — Seek Up

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228MULTIMEDIA
Tracks
In USB Mode, press the Tracks button on the touchscreen
to display a pop-up with the Song List. The song currently
playing is indicated by an arrow and lines above and below
the song title. When in the Tracks List screen you can
rotate the TUNE/SCROLL knob to highlight a track
(indicated by the line above and below the track name)
and then push the ENTER/BROWSE knob to start playing
that track.
In Bluetooth® Mode, if the Bluetooth® device supports
this feature, press the Tracks button on the touchscreen
to display a pop-up with the Song List. The currently
playing song is indicated by a red arrow and lines above
and below the song title.
Pressing the Tracks button on the touchscreen while the
pop-up is displayed will close the pop-up.
MEDIA VOICE COMMANDS
Uconnect offers connections via USB, Bluetooth®, and
auxiliary (AUX) ports. Voice operation is only available for
connected USB and AUX devices.
Push the VR button located on the steering wheel.
After the beep, say one of the following commands and
follow the prompts to switch your media source or choose
an artist:
“Change source to Bluetooth®”
 “Change source to AUX”
 “Change source to USB”
 “Play artist Beethoven”; “ Play album Greatest Hits”;
“ Play song Moonlight Sonata”; “ Play genre Classical” Did You Know:
Press the Browse button on the
touchscreen to see all of the music on your USB device.
Your Voice Command must match exactly how the artist,
album, song, and genre information is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. It allows you to dial a
phone number with your mobile phone.
The feature supports the following:
Voice Activated Features
 Hands-Free dialing via Voice (“Call John Smith Mobile”
or “Dial 248-555-1212”).
 Hands-Free text-to-speech listening of your incoming
SMS messages.
 Hands-Free Text Message Replying: Forward one of
18 predefined SMS messages to incoming calls/text
messages.
 Redialing last dialed numbers (“Redial”).
 Calling Back the last incoming call number
(“Call Back”).
 Viewing call logs on screen (“Show Incoming Calls,”
“Show Outgoing Calls,” “Show Missed Calls,” or “Show
Recent Calls”).
 Searching Contacts phone number
(“Search for John Smith Mobile”). Screen Activated Features

 Dialing via Keypad using touchscreen.
 Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
 Setting Favorite Contact phone numbers so they are
easily accessible on the Main Phone screen.
 Viewing and Calling contacts from Recent Call logs.
 Reviewing your recent Incoming SMS Messages.
 Pairing up to 10 phones/audio devices for easy access
to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via Blue -
tooth® for messaging features to work properly.
Your mobile phone’s audio is transmitted through your
vehicle’s audio system; the system will automatically mute
your radio when using the Uconnect Phone.
For Uconnect customer support:
 US visit UconnectPhone.com or call 877-855-8400
 Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983
Uconnect Phone allows you to transfer calls between the
system and your mobile phone as you enter or exit your
vehicle and enables you to mute the system's microphone
for private conversation.

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MULTIMEDIA229
The Phone feature is driven through your Bluetooth®
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth® technology — the global standard that enables
different electronic devices to connect to each other
without wires or a docking station. Ensure you phone is
turned on with Bluetooth® active and has been paired to
the Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system. Only one
linked (or paired) mobile phone and one audio device can
be used with the system at a time.
Phone Button
The Phone button on your steering wheel is
used to get into the Phone Mode and make
calls, show recent, incoming or outgoing calls,
view phonebook, etc. When you push the
button you will hear a BEEP. The BEEP is your signal to give
a command.
Voice Command Button
The Voice Command button on your steering
wheel is only used for “barge in” and when you
are already in a call or want to make another
call. The button on your steering wheel is also used to access
the Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the Uconnect
Phone and to navigate its menu structure. Voice
commands are required after most Uconnect Phone
prompts. There are two general methods for how Voice
Command works:

1. Say compound commands like “Call John Smith
mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
 Prior to giving a voice command, one must wait for the
beep, which follows the “Listen” prompt or another
prompt.
 For certain operations, compound commands can be
used. For example, instead of saying “Call” and then
“John Smith” and then “mobile”, the following
compound command can be said: “Call John Smith
mobile.”
 For each feature explanation in this section, only the
compound command form of the voice command is
given. You can also break the commands into parts
and say each part of the command when you are asked
for it. For example, you can use the compound command
form voice command “Search for John Smith,” or you
can break the compound command form into two voice
commands: “Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect Phone works
best when you talk in a normal conversational tone, as
if speaking to someone sitting a few feet/meters away
from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak commands in
phrases or complete sentences. The system filters out
certain non-word utterances and sounds such as “ah”
and “eh.” The system handles fill-in words such as
“I would like to”.
The system handles multiple inputs in the same phrase or
sentence such as “make a phone call” and “to Kelly
Smith”. For multiple inputs in the same phrase or
sentence, the system identifies the topic or context and
provides the associated follow-up prompt such as “Who
do you want to call?” in the case where a phone call was
requested but the specific name was not recognized.
The system utilizes continuous dialog. When the system
requires more information from the user, it will ask a
question to which the user can respond without pushing
the Voice Command button on the steering wheel.
WARNING!
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect features and
applications in this vehicle. Only use Uconnect when it
is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
5

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230MULTIMEDIA
HELP COMMAND
If you need assistance at any prompt, or if you want to
know your options at any prompt, say “Help” following the
beep.
To activate the Uconnect Phone from idle, simply push the
Phone button (if active) on your steering wheel and say a
command or say “Help”. All Phone sessions begin with a
push of the VR button or the Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel” and
you will be returned to the main menu.
You can also push the VR button or Phone button on your
steering wheel when the system is listening for a
command and be returned to the main or previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your digital
experience.
To begin using your Uconnect Phone,
you must pair your compatible
Bluetooth®-enabled mobile phone.
Mobile phone pairing is the process of
establishing a wireless connection
between a cellular phone and the
Uconnect system.
To complete the pairing process, you will need to
reference your mobile phone’s manual. Please visit
UconnectPhone.com for complete mobile phone
compatibility information.

Uconnect 3 With 5-inch Display

NOTE:
 You must have Bluetooth® enabled on your phone to
complete this procedure.
 The vehicle must be in PARK or at a standstill.
Follow these steps to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
 If there are no phones currently connected with
the system, a pop-up will appear asking if you
would like to pair a mobile phone.
 This pop-up only appears when the user enters
Phone Mode and no other device(s) have previ -
ously been paired. If the system has a phone previ -
ously paired, even if no phone is currently
connected with the system, this pop-up will not
appear. 3. Select “Yes” to begin the pairing process.
4. Search for available devices on your
Bluetooth®-enabled mobile phone.
 Press the Settings button on your mobile phone.
 Select “Bluetooth®” and ensure it is enabled.
Once enabled, the mobile phone will begin to
search for Bluetooth® connections.
NOTE:During the pairing procedure, you may receive a pop-up on
your touchscreen asking you to make sure the PIN on the
touchscreen matches the PIN from the pop-up on your
mobile phone.
5. If “No” is selected, and you still would like to pair a
mobile phone, press the Phone Pairing or Settings
button from the Uconnect Phone main screen.
 Press the Paired Phones button or the Add Device
button.
 Search for available devices on your Blue -
tooth®-enabled mobile phone. When prompted
on the phone, select “Uconnect” and accept the
connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect.

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MULTIMEDIA231
9. When the pairing process has successfully
completed, the system will prompt you to choose
whether or not this is your favorite phone. Selecting
“Yes” will make this phone the highest priority. This
phone will take precedence over other paired phones
within range and will connect to the Uconnect system
automatically when entering the vehicle. Only one
mobile phone and/or one Bluetooth® audio device
can be connected to the Uconnect system at a time.
If “No” is selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the phone
priority is determined by the order in which it was paired.
The most recent phone paired will have the higher priority.
NOTE:During the pairing procedure, you may receive a pop-up on
your mobile phone for the Uconnect system to access your
“messages” and “contacts”. Selecting “Ok” or “Allow” will
sync your contacts with the Uconnect system.
You can also use the VR command “Show Paired Phones”
to bring up the Paired Phone screen from any screen on
the radio.
NOTE:Software updates on your phone or the Uconnect system
may interfere with the Bluetooth® connection. If this
happens, simply repeat the pairing process. However, first
make sure to delete the device from the list of phones on
your Uconnect system. Next, be sure to remove Uconnect
from the list of devices in your phone’s Bluetooth®
settings.
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the highest
priority paired phone and/or Audio Device within range.
If you need to choose a particular phone or audio device
follow these steps:

1. Press the
Settings
button on the touchscreen.

2. Press the Paired Phones or Audio Sources button. 3. Press to select the particular phone or the particular audio device. A pop-up menu will appear; press
“Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE

Uconnect 3 With 5-inch Display

1. Press the Uconnect Phone Pairing or Settings button.

2. Press the Paired Phones or Audio Sources button. 3. Press the Settings button located to the right of the device name for a different phone or audio device
than the currently connected device or press the
preferred Connected Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE

1. On the Paired Phone/Audio Sources screen, press the Settings button located to the right of the device
name for a different phone or audio device than the
currently connected device or press the preferred
“Connected Phone” from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device move to the top of the
list.
4. Press the X to exit out of the Settings screen.
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232MULTIMEDIA
PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has the
ability to download contact names and number entries
from the mobile phone’s phonebook. Specific Bluetooth®
Phones with Phonebook Access Profile may support this
feature. Your mobile phone may receive a pop-up asking
for permission for the Uconnect system to access your
messages and contacts. Selecting “Ok” or “Allow” will sync
your contacts with the Uconnect system.
See the Uconnect website, UconnectPhone.com, for
supported phones.
To call a name from a downloaded mobile phonebook
Úpage 235.
 Automatic download and update of a phonebook, if
supported, begins as soon as the Bluetooth® wireless
phone connection is made to the Uconnect Phone, for
example, after you start the vehicle.
 A maximum of 5,000 contact names with four numbers
per contact will be downloaded and updated every time
a phone is connected to the Uconnect Phone. 
Depending on the maximum number of entries down -
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if avail -
able, the previously downloaded phonebook is avail -
able for use.
 Only the phonebook of the currently connected mobile
phone is accessible.
 This downloaded phonebook cannot be edited or
deleted on the Uconnect Phone. These can only be
edited on the mobile phone. The changes are trans -
ferred and updated to Uconnect Phone on the next
phone connection.
MANAGING YOUR FAVORITES — IF EQUIPPED
There are two ways you can add an entry to your favorites:

1. After loading the mobile phonebook, press the Favorites button on the touchscreen, and then press
one of the +Add Favorite Contact buttons that
appears on the list.

2. After loading the mobile phonebook, select “Contacts” from the Phone main screen, and then
select the appropriate number. Press the Down Arrow
button or the Settings Gear button next to the
selected number to display the option’s pop-up. In the
pop-up, select “Add to Favorites”.
NOTE:If the Favorites list is full, you will be asked to remove an
existing favorite.
TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon or the Settings Gear icon next to the contact you want to remove from your
favorites. This will bring up the options for that
Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available and
supported by Bluetooth® on your mobile service plan.
For example, if your mobile service plan provides
three-way calling, this feature can be accessed through
the Uconnect Phone. Check with your mobile service
provider for the features that you have.
Here are the phone options with Uconnect:
 Redial
 Dial by pressing in the number
 Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
 Favorites
 Mobile Phonebook
 Recent Call Log
 SMS Message Viewer

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MULTIMEDIA233
CALL CONTROLS
The touchscreen allows you to control the following call
features:

Uconnect 3 With 5-inch Display

Other phone call features include:
End Call
 Hold/Unhold/Resume
 Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to
enter the number and press “Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of the
following call types:
All Calls
 Incoming Calls or Calls Received
 Outgoing Calls or Calls Made
 Missed Calls
These can be accessed by pressing the Recent Calls
button on the phone main screen.
You can also push the VR button on your steering wheel
and perform the operation. For example, say “Show my
incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system.
Push the Phone button on the steering wheel, press the
Answer button on the touchscreen.

Uconnect 3 With 5-inch Display

ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your mobile
phone. Push the Phone button on the steering wheel,
press the Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and answer
the incoming call.
NOTE:Phones that are compatible with the Uconnect system in
the market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer Button
2 — Caller ID Box5

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234MULTIMEDIA
DO NOT DISTURB
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes on
the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed
calls and text messages while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an incoming call
and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you shortly”.
 Create a custom auto reply message up to 160 charac -
ters.
NOTE:Only the first 25 characters can be seen on the touch -
screen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be selected
so you can still place a second call without being
interrupted by incoming calls.
NOTE:
 Reply with text message is not compatible with
iPhone® devices.
 Auto reply with text message is only available on
phones that support Bluetooth® Message Access
Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold button
on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent calls,
SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one on hold),
press the Swap Calls button on the phone main screen.
Only one call can be placed on hold at a time.
You can also push the Phone button to toggle between the
active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one on
hold), press the Join/Merge Calls button on the Phone
main screen to combine all calls into a conference call.
CALL TERMINATION
To end a call in progress, momentarily press the End Call
button on the touchscreen or the Phone End button on the
steering wheel. Only the active call(s) will be terminated
and if there is a call on hold, it will become the new active
call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF.
NOTE:The call will remain within the vehicle audio system until
the phone becomes out of range for the Bluetooth®
connection. It is recommended to press the Transfer
button on the touchscreen when leaving the vehicle.

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MULTIMEDIA235
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without terminating
the call. To transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice versa, press
the Transfer button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
 Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away
from you
 Ensure that no one other than you is speaking during a
voice command period
 Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions Even though the system is designed for many languages
and accents, the system may not always work for some.
NOTE:It is recommended that you do not store names in your
Favorites phonebook while the vehicle is in motion.
Number and name recognition rate is optimized when the
entries are not similar. You can say “O” (letter “O”) for “0”
(zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing number
combinations may not be supported.
Audio Performance
Audio quality is maximized under:

Low-To-Medium Blower Setting
 Low-To-Medium Vehicle Speed
 Low Road Noise
 Smooth Road Surface
 Fully Closed Windows
 Dry Weather Conditions
 Operation From The Driver's Seat Performance such as audio clarity, echo, and loudness to
a large degree rely on the phone and network, and not the
Uconnect Phone.
Echo at the far end can sometimes be reduced by lowering
the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is easy with
Uconnect. When the Phonebook button is illuminated on
your touchscreen, your system is ready. Check
UconnectPhone.com for mobile phone compatibility and
pairing instructions.
Push the Phone button and wait for the beep to say a
command. Here are some examples:

“Call John Smith”
 “Dial 123 456 7890”
 “Redial ” (call previous outgoing phone number)
 “Call back ” (call previously answered incoming phone
number)
Did You Know: When providing a Voice Command, push
the Phone button and say “ Call”, then pronounce the
name exactly as it appears in your phonebook. When a
contact has multiple phone numbers, you can say “ Call
John Smith work”.
WARNING!
ALWAYS drive safely with your hands on the wheel. You
have full responsibility and assume all risks related to
the use of the Uconnect features and applications in
this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving
serious injury or death.
5

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