Air bag Ram 2500 2020 Owner's Guide

SAFETY209
(Continued)
Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies must
be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt
or retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning light will turn on for four
to eight seconds as a bulb check when the igni -
tion switch is first turned to ON/RUN. If the light
is either not on during starting, stays on, or
turns on while driving, have the system
inspected at an authorized dealer as soon as
possible. After the bulb check, this light will illu -
minate with a single chime when a fault with the
Air Bag System has been detected. It will stay on until the fault is removed. If the light comes on
intermittently or remains on while driving, have
an authorized dealer service the vehicle imme
-
diately.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against
the windshield. See an authorized dealer for
service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not inter -
fere with the operation of the accelerator, brake
or clutch pedals. Only use a floor mat that is
securely attached using the floor mat fasteners
so it cannot slip out of position and interfere
with the accelerator, brake or clutch pedals or
impair safe operation of your vehicle in other
ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER install
or stack an additional floor mat on top of an
existing floor mat.
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STARTING AND OPERATING329
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase
engine idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
Air Suspension System
To aid in attaching/detaching the trailer from
the vehicle, the air suspension system can be
used. Refer to “Air Suspension System” in “Starting And Operating” for further informa
-
tion.
NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper
leveling of the air suspension system.
SNOWPLOW
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See
your authorized dealer, installer or snowplow
manufacturer for this information. There are
unique electrical systems that must be
connected to properly ensure operator safety
and prevent overloading vehicle systems.
Before Plowing
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.
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340IN CASE OF EMERGENCY
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator until the SOS operator termi
-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle infor -
mation and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)

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IN CASE OF EMERGENCY341
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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IN CASE OF EMERGENCY353
For 2500/3500 Single Rear Wheel (SRW)
models, use the flat end of the lug wrench to
hook and pull off the hub cap. Find the opening
in the hub cap, insert the lug wrench, and pull
off the cap. If you need to pry against the wheel,
protect the wheel surface.

Lug Wrench Insertion Location — Hub Cap

On 3500 models with Dual Rear Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For
the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge
of the wheel cover and the wheel. Pry against
the wheel to remove the wheel cover. Repeat
this procedure around the wheel until the cover
pops off.
Lug Wrench Insertion Location — Wheel Cover

Replace the wheel covers using a rubber mallet
to ease the installation. Align the wheel cover
vent holes to the wheel vent holes. Tap on the
wheel cover as needed to firmly seat it evenly
around the wheel.FUSES
CAUTION!
Use a pulling motion to remove the hub
cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap; finish may occur.
The rear hub caps on the dual rear wheel
has two pull off notches. Make sure that the
hook of the jack handle driver is located
squarely in the cap notch before attempting
to pull off.
WARNING!
When replacing a blown fuse, always use
an appropriate replacement fuse with the
same amp rating as the original fuse. Never
replace a fuse with another fuse of higher
amp rating. Never replace a blown fuse with
metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity
or vice versa. Failure to use proper fuses
may result in serious personal injury, fire
and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
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360IN CASE OF EMERGENCY
F78 –10 Amp RedEngine Control Module / Powertrain Control Module /
Electric Power Steering (DS 1500 Only)
F78 –15 Amp BlueEngine Control Module / Powertrain Control Module / AEB
RACM MOD / Feed To AUX PDC Relay Coils/ HRLS (HD
Only)
F79 –15 Amp Blue ID / Clearance Lights
F80 –10 Amp RedUniversal Garage Door Opener / Compass / Anti-Intrusion
Module (DS 1500 Only)
ASSY Overhead Console / SW Assist / SW 911 – If
Equipped (HD Only)
F81 –20 Amp Yellow Trailer Tow Right Turn / Stop Lights - If Equipped
F82 –10 Amp Red Steering Column Control Module / Cruise Control
F83 ––No Connection
F84 –15 Amp Blue ASBM / HVAC / ICS / Rear Heated Seat Switches
F85 –10 Amp Red Airbag Module
F86 –10 Amp Red Airbag Module
F87 –10 Amp RedAir Suspension / ITBM / Steering Column Control Module
/ MOD Gateway CAN-C Trailer TPM (HD Only)
Air Suspension / Trailer Tow / DC/DC Converter (Voltage
Stabilizer) / Steering Column Control Module / Occupant
Classification Sensor (DS 1500 Only)
F88 –15 Amp Blue Instrument Panel Cluster
CavityCartridge Fuse Micro Fuse Description

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IN CASE OF EMERGENCY371
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency
tow hooks.
NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.
Front Tow Hooks

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Acci
-
dent Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!
Tow hooks are for emergency use only, to
rescue a vehicle stranded off road. Do not
use tow hooks for tow truck hookup or
highway towing. You could damage your
vehicle.
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540
INDEX
A
Adaptive Cruise Control (ACC) (Cruise
Control)
.......................................................... 275
Adding Engine Coolant (Antifreeze)............... 413
Adding Fuel.......................................... 312, 313
Additives, Fuel............................................... 446AdjustDown
........................................................... 34
Forward....................................................... 34
Rearward..................................................... 34
Up................................................................ 34
Adjustable Pedals............................................ 43
Air BagAir Bag Operation
...................................... 184
Air Bag Warning Light................................ 181Enhanced Accident Response......... 189, 371
Event Data Recorder (EDR)....................... 371
If Deployment Occurs................................ 188Knee Impact Bolsters................................ 184
Maintaining Your Air Bag System.............. 189
Maintenance............................................. 189Redundant Air Bag Warning Light.............182
Transporting Pets...................................... 208
Air Bag Light............................... 130, 181, 209
Air Cleaner, Engine (Engine Air Cleaner
Filter)
................................................... 398, 419
Air Conditioner Maintenance........................ 400
Air Conditioner Refrigerant........................... 400
Air Conditioner System................................. 400
Air Conditioning......................................... 57, 68
Air Conditioning Filter..............................70, 401
Air Conditioning System................................... 68Air Conditioning, Operating Tips....................... 69
Air Filter........................................................ 398
Air PressureTires
......................................................... 429
AlarmPanic
........................................................... 15
Security Alarm....................................25, 131
Alterations/ModificationsVehicle
......................................................... 12Android Auto................................................. 533
Antifreeze (Engine Coolant)................. 412, 451
Capacites................................................. 451Disposal................................................... 414
Anti-Lock Brake System (ABS)...................... 144
Anti-Lock Warning Light................................ 136Apple CarPlay................................................ 533
Assist, Hill Start............................................. 151
Audio Systems (Radio).................................. 458
Auto Down Power Windows............................. 71
Automatic Door Locks...................................... 31
Automatic Headlights.......................................51
Automatic Tailgate Release.............................75
Automatic Temperature Control (ATC)..............68
Automatic Transmission....................... 233, 418
Adding Fluid.............................................. 418
Fluid And Filter Change............................. 418Fluid Change............................................. 418
Fluid Level Check............................. 416, 417
Fluid Type...............................416, 454, 457
Shifting..................................................... 237
Special Additives...................................... 416
Automatic Transmission Limp Home Mode... 236
AUX Camera......................................... 304, 311
Auxiliary Driving Systems.............................. 153
Axle Fluid.....................................418, 454, 457Axle Lubrication............................................ 418
B
Back-Up
......................................................... 302
Back-Up Camera........................................... 302
Bar, Stabilizer/Sway System......................... 253Battery................................................. 132, 395
Blanket..................................................... 223
Charging System Light.............................. 132Keyless Key Fob Replacement....................15
Battery Saver Feature......................................53

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544
J
Jack Location
................................................. 342
Jump Starting................................................ 362
K
Key Fob Panic Alarm
................................................. 15
Programming Additional Key Fobs....... 17, 24
Key Fob Battery Service (Remote Keyless
Entry)
............................................................... 15Key Fob Programming (Remote Keyless
Entry)
............................................................... 17
Keyless Enter-N-Go........................28, 211, 216
Lock The Vehicle’s Doors....... 466, 483, 502
Passive Entry............................................... 28
Passive Entry Programming............. 483, 502
Keys................................................................. 14
Replacement............................................... 24
L
Lane Change And Turn Signals
........................ 52
Lane Change Assist......................................... 52
LaneSense.................................................... 299
Latches.......................................................... 210
Hood........................................................... 74
Lead Free Gasoline........................................ 446
Leaks, Fluid................................................... 210
Life Of Tires................................................... 431
Light Bulbs........................................... 210, 372
Lights............................................................ 210
Air Bag.................................... 130, 181, 209
Automatic High Beam.................................. 50
Brake Assist Warning............................... 148
Brake Warning.......................................... 130
Bulb Replacement.................................... 372
Cab Top Clearance................................... 378Cargo........................................................... 52
Center Mounted Stop............................... 377
Courtesy/Reading....................................... 54Cruise....................................................... 141
Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator
............................................... 131
Exterior...............................................49, 210Fog........................................................... 376
Four Wheel Drive Indicator....................... 250
Hazard Warning Flasher........................... 338
Headlights............................................ 49, 51High Beam................................................... 50
Hill Descent Control Indicator................... 149
Illuminated Entry......................................... 55
Interior.................................................. 53, 54
Lights On Reminder..................................... 52
Low Fuel................................................... 135
Malfunction Indicator (Check Engine)....... 133
Park.......................................................... 140
Passing........................................................ 51
Seat Belt Reminder.................................. 130
Security Alarm.......................................... 131
Service...................................................... 372
Side Marker.............................................. 379
Traction Control........................................ 148
Transfer Case........................................... 250
Turn Signals............52, 140, 210, 374, 376
Warning Instrument Cluster Descriptions
................................ 131, 140Limited-Slip Differential....................... 264, 418
Load Shed Battery Saver Mode..................... 128
Load Shed Battery Saver On......................... 128Load Shed Electrical Load Reduction........... 128
Load Shed Intelligent Battery Sensor............ 128
Loading Vehicle............................................. 317
Tires.......................................................... 426
LocksAutomatic Door............................................31
Child Protection...........................................31
Power Door..................................................27
Low Tire Pressure System............................. 163Lubrication, Body.......................................... 408
Lug Nuts/Bolts.............................................. 444
M
Maintenance
....................................................74Maintenance Free Battery............................ 395
Maintenance Plan......................................... 386
Maintenance Schedule............... 380, 384, 386
Malfunction Indicator Light (Check
Engine)
................................................. 133, 142

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