transfer case Ram 3500 2019 Owner's Guide

496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission) See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.

IN CASE OF EMERGENCY 497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Manual Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering wheel stabilizer to hold the front wheels in the straight posi
-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
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498 IN CASE OF EMERGENCY
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.

SERVICING AND MAINTENANCE 501
Mileage or time passed
(whichever comes first)
20,000
30,000
40,00050,000
60,000
70,000
80,00090,000
100,000
110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,000
96,000
112,000
128,000144,000160,000
176,000192,000208,000224,000240,000
Additional Inspections
Inspect the CV/Universal joints. X X X XX XX
Inspect front suspension, tie rod
ends, and replace if necessary. X X X
XX XX

Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid
level. If using your vehicle for
police, taxi, fleet, off-road or
frequent trailer towing, change
axle fluid.
X X X
XX XX
Inspect the brake linings,
replace as necessary. X X X
XX XX
Adjust parking brake as
necessary. X X X
XX XX
Inspect transfer case fluid. XX X
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502 SERVICING AND MAINTENANCE
Additional Maintenance
Replace cabin air filter.X X X XX XX
Replace engine air filter. XX X X X
Replace spark plugs.
1X

Flush and replace the engine
coolant at 10 years or 150,000 miles
(240,000 km) whichever comes first.
X
X
Inspect the transfer case fluid,
change for any of the following:
police, taxi, fleet, or frequent
trailer towing. X
X
Change the transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed
(whichever comes first)
20,000
30,000
40,00050,000
60,000
70,000
80,00090,000
100,000
110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,000
96,000
112,000
128,000144,000160,000
176,000192,000208,000224,000240,000

530 SERVICING AND MAINTENANCE
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical Specifica-
tion” for further information.
NOTE:
The presence of water in the gear lubricant will result in
corrosion and possible failure of differential components.
Operation of the vehicle in water, as may be encountered in
some off-highway types of service, will require draining and
refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited slip oil
additive (friction modifiers).
NOTE:
Slight noise and mild shuddering may be evident while
turning a vehicle with limited slip differential on concrete or
dry pavement. These conditions should be considered
normal operation of the limited slip differential.
Drain And Refill
Refer to the “Maintenance Plan” for the proper maintenance
intervals.Transfer Case
Selection Of Lubricant
Use only the manufacturer's recommended fluid. Refer to
“Fluids And Lubricants” in “Technical Specifications” for
further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler plug
hole with the vehicle in a level position.
Drain And Refill
Refer to the “Maintenance Plan” in this section for the proper
maintenance intervals.

574 TECHNICAL SPECIFICATIONS
Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Automatic (For
Diesel Engine see Diesel Supplement) Use only Mopar ZF 8&9 Speed ATF Automatic Transmission
Fluid, or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for
Borg Warner 44-44 and 44-45.
Front and Rear Axle We recommend you use SAE 75W-85 HD Ram GL-5
Synthetic Axle Lubricant in 9.25 Front & 11.5 Rear Axles. Use
Mopar Synthetic Gear Lubricant SAE 75W-140 (MS-8985) in
12.0 Rear axles. Limited slip additive is required for limited
slip axles.
Brake Master Cylinder We recommend you use Mopar DOT 3.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4 or
Mopar ATF+4 Automatic Transmission Fluid.

681
Differential, Limited Slip ....................................................... 337
Disabled Vehicle Towing ....................................................... 495
Disposal Antifreeze (Engine Coolant) .............................................. 525
Do Not Disturb ........................................................................ 668
Door Ajar.................................................................................. 183
Door Ajar Light ....................................................................... 183
Door Locks Automatic ............................................................................... 39
Doors........................................................................................... 33
Drag And Drop Menu ............................................................ 575
Driver’s Seat Back Tilt .............................................................. 40
Driving Off-Pavement....................................................................... 324Off-Road ............................................................................... 324
Through Flowing, Rising, Or Shallow Standing Water ..... 437

Dual Rear Wheels ........................................................... 554, 565 E
Electric Brake Control System ............................................... 196 Anti-Lock Brake System ..................................................... 195
Electronic Roll Mitigation .......................................... 200, 204
Electrical Power Outlets......................................................... 124
Electronic Range Select (ERS)................................................ 307
Electronic Stability Control (ESC) ........................................ 200
Electronic Throttle Control Warning Light ......................... 182
Electronically Shifted Transfer Case .................................... 309 Emergency Braking.................................................................298
Emergency, In Case Of Freeing Vehicle When Stuck ..............................................494Hazard Warning Flasher ....................................................440
Jump Starting .......................................................................488
Emission Control System Maintenance ...............................193
Engine .......................................................................................504 Air Cleaner ...........................................................................509
Block Heater .........................................................................297
Break-In Recommendations...............................................297Compartment Identification ..............................................504Coolant (Antifreeze)............................................................ 572
Exhaust Gas Caution................................................... 286, 570Fails To Start.........................................................................295
Flooded, Starting .................................................................295
Fuel Requirements ......................................................567, 571
Jump Starting .......................................................................488Oil ..........................................................................507, 571, 572
Oil Filler Cap ................................................................504, 508
Oil Filter ................................................................................509Oil Reset ................................................................................167Oil Selection .................................................................507, 571
Oil Synthetic .........................................................................508
Overheating..........................................................................493
Starting..................................................................................292
Engine Oil Viscosity................................................................508
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685
Seat Belt Reminder .............................................................. 179Security Alarm..................................................................... 181
Service ................................................................................... 446Side Marker .......................................................................... 457
Traction Control .................................................................. 204
Transfer Case ....................................................................... 317Turn Signals ........................................... 71, 191, 289, 447, 452
Warning Instrument Cluster Descriptions .............. 181, 191
Limited-Slip Differential ................................................ 337, 530
Load Shed Battery Saver Mode............................................. 177
Load Shed Battery Saver On ................................................. 177
Load Shed Electrical Load Reduction .................................. 177
Load Shed Intelligent Battery Sensor ................................... 177
Loading Vehicle ...................................................................... 410 Tires....................................................................................... 537
Locks Automatic Door..................................................................... 39
Child Protection .................................................................... 39
Power Door ............................................................................ 35
Low Tire Pressure System ..................................................... 220
Lubrication, Body ................................................................... 517
Lug Nuts/Bolts ....................................................................... 565 M
Maintenance............................................................................. 100
Maintenance Free Battery ...................................................... 506
Maintenance Schedule ........................................................... 499 Malfunction Indicator Light (Check Engine) ......................184
Manual Park Release .........................................................................492
Service ...................................................................................677
Media Hub ...............................................................................643
Memory Seat ..............................................................................45
Methanol...................................................................................568
Mirrors ........................................................................................57 Electric Powered ....................................................................60
Heated .....................................................................................63
Memory...................................................................................45
Outside....................................................................................59
Rearview .............................................................57, 58, 59, 441 Trailer Towing .......................................................................62
Modifications/Alterations Vehicle.....................................................................................15
Monitor, Tire Pressure System ..............................................220
Mopar Parts..............................................................................676
MP3 Control ............................................................................. 643
Multi-Function Control Lever .................................................67 N
Navigation System (Uconnect GPS) .....................................397
New Vehicle Break-In Period ................................................297 O
Occupant Restraints ................................................................230
Octane Rating, Gasoline (Fuel)..............................................567
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687
Rearward ................................................................................ 44
Recline..................................................................................... 44
Tilt ........................................................................................... 44
Up ............................................................................................ 44
Power Steering Fluid .............................................................. 574
Pregnant Women And Seat Belts.......................................... 242
Pretensioners Seat Belts............................................................................... 242 R
Radial Ply Tires ....................................................................... 543
Radiator Cap (Coolant Pressure Cap).......................... 522, 525
Radio Frequency General Information ........................................... 24, 29, 31, 38
Radio Operation ...................................................................... 647
Rain Sensitive Wiper System................................................... 78
Ramp Travel Index ................................................................. 324
Rear Axle (Differential) .......................................................... 529
Rear Camera ............................................................................ 401
Rear Cargo Area Utility Rails................................................ 142
Rear Cross Path ....................................................................... 213
Rear ParkSense System .................................................. 379, 387
Rear Window, Sliding .............................................................. 97
Reclining Rear Seats ................................................................. 43
Recreational Towing ............................................................... 430 Shifting Into Transfer Case Neutral (N) .......................... 433
Shifting Out Of Transfer Case Neutral (N) ..................... 435 Reformulated Gasoline........................................................... 568
Refrigerant................................................................................512
Release, Hood ..........................................................................101
Release, Tailgate ......................................................................102
Reminder, Seat Belt .................................................................232
Remote Keyless Entry...............................................................19 Panic Alarm............................................................................19
Programming Additional Key Fobs ............................. 24, 30
Remote Starting Exit Remote Start Mode........................................................29

Uconnect Customer Programmable Features ... 588, 613, 633

Uconnect Settings ................................................588, 613, 633
Replacement Bulbs..................................................................446
Replacement Keys .....................................................................31
Replacement Tires ...................................................................546
Reporting Safety Defects ........................................................676
Restraints, Child ......................................................................258
Restraints, Head ........................................................................51 Rotation, Tires..........................................................................553 S
Safety Checks Inside Vehicle .................................................287
Safety Checks Outside Vehicle ..............................................289
Safety Defects, Reporting .......................................................676
Safety Information, Tire .........................................................531
Safety Tips ................................................................................286
Safety, Exhaust Gas.................................................................286
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