Amp Ram 3500 2019 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 15
 VAN CONVERSIONS/CAMPERS ................................ 15
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ......................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 27
How To Use Remote Start ............................................ 27
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 28
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 29

To Exit Remote Start Mode And Drive The Vehicle ..... 29

Remote Start Comfort Systems — If Equipped......... 29
General Information ..................................................... 29 
SENTRY KEY .......................................................................30
Key Programming ........................................................30
Replacement Keys ........................................................31
General Information .....................................................31
 VEHICLE SECURITY ALARM .......................................32
To Arm The System .......................................................32
To Disarm The System ..................................................32
Rearming Of The System ..............................................33
Security System Manual Override ..............................33
 DOORS .................................................................................33
Manual Door Locks .......................................................33
Power Door Locks — If Equipped .............................35
Power Side Steps — If Equipped ..............................35
Keyless Enter-N-Go — Passive Entry ........................36
Automatic Door Locks — If Equipped .....................39
Child-Protection Door Lock ........................................39
 SEATS ................................................................................40
Manual Front Seat Adjustment....................................41
Manual Rear Seat Adjustment .....................................42
Power Driver Seat Adjustment — If Equipped .........43
Driver Memory Seats — If Equipped .......................45
Heated Seats — If Equipped ........................................49
Ventilated Seats — If Equipped...................................50

3
HEAD RESTRAINTS ...................................................... 51
Front Head Restraints ................................................... 52
Rear Head Restraint Adjustment ................................ 53
Rear Head Restraint Removal ..................................... 54
 STEERING WHEEL ......................................................... 54
Tilt Steering Column ................................................... 54
Heated Steering Wheel — If Equipped ..................... 55
 DRIVER ADJUSTABLE PEDALS — IF EQUIPPED ..... 56
 MIRRORS ............................................................................ 57
Inside Day/Night Mirror — If Equipped ................. 57
Automatic Dimming Mirror — If Equipped ............ 58
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped ................................................ 59
Outside Mirrors ............................................................ 59
Driver's Outside Automatic Dimming Mirror —
If Equipped ..................................................................... 60
Power Mirrors — If Equipped .................................... 60
Power Convex Mirror Switch — If Equipped ........... 61
Trailer Towing Mirrors — If Equipped ..................... 62
Heated Mirrors — If Equipped ................................. 63
Tilt Side Mirrors In Reverse — If Equipped .............. 63
Power Folding Outside Mirrors For Standard And
Trailer Tow — If Equipped .......................................... 64
Illuminated Vanity Mirror — If Equipped ................ 66 
EXTERIOR LIGHTS ..........................................................67
Multifunction Lever ......................................................67
Headlight Switch ...........................................................67
Daytime Running Lights (DRL) — If Equipped ......68
High/Low Beam Switch ...............................................68
Automatic High Beam Headlamp Control —
If Equipped .....................................................................68
Flash-To-Pass ................................................................69
Automatic Headlights — If Equipped ......................69
Parking Lights And Panel Lights ................................70
Headlights On With Wipers (Available With
Automatic Headlights Only)........................................70
Headlight Delay .............................................................70
Lights-On Reminder......................................................70
Front Fog Lights — If Equipped .................................71
Turn Signals ................................................................71
Lane Change Assist — If Equipped ............................71
Cargo Light With Bed Lights — If Equipped ............72
Battery Saver...................................................................73
 INTERIOR LIGHTS ............................................................73
Courtesy Lights ..............................................................73
Illuminated Entry ..........................................................76
 WINDSHIELD WIPERS AND WASHERS ....................76
Windshield Wipers ......................................................76
Rain Sensing Wipers — If Equipped .........................78

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CLIMATE CONTROLS ..................................................... 79
Climate Controls Without A Touchscreen
Overview ...................................................................... 79
Climate Controls With A Touchscreen Overview .... 83
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) ................... 91
Operating Tips .............................................................. 91
 WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
 POWER SUNROOF — IF EQUIPPED ........................... 97
Single Pane Power Sunroof — If Equipped ............. 97
 HOOD ............................................................................. 101
To Open The Hood ..................................................... 101
To Close The Hood...................................................... 102
 TAILGATE ......................................................................... 102
Opening ........................................................................ 102
Closing .......................................................................... 103
Bed Step — If Equipped ............................................. 103
 GARAGE DOOR OPENER — IF EQUIPPED ............ 104
Before You Begin Programming HomeLink ........... 105
Canadian/Gate Operator Programming ................. 108
Using HomeLink ......................................................... 110
Security ......................................................................... 110
Troubleshooting Tips .................................................. 110
General Information .................................................... 110 
INTERNAL EQUIPMENT ...............................................111
Storage ...........................................................................111
Cupholders ..................................................................122
Electrical Power Outlets ............................................124
Power Inverter — If Equipped ................................. 126
Wireless Charging Pad — If Equipped ...................129
Overhead Sunglass Storage........................................130
 PICKUP BOX .....................................................................130
Cargo Camera — If Equipped ...................................132
 RAMBOX — IF EQUIPPED .............................................134
RamBox Integrated Box Side Storage Bins............... 134
RamBox Safety Warning .............................................137
Bed Divider — If Equipped........................................138
Bed Rail Tie-Down System .......................................142
 SLIDE-IN CAMPERS .......................................................144
Camper Applications ..................................................144
 EASY-OFF TAILGATE ....................................................144
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................144
Removing The Tailgate ...............................................146
Locking Tailgate........................................................... 146
 TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 147
Tri-Fold Tonneau Cover Removal.............................147
Tri-Fold Tonneau Cover Installation ........................ 153
Tri-Fold Tonneau Cover Cleaning ............................159

INTRODUCTION 15
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section 2.1.C. Cana -
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer. Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com
. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
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20 GETTING TO KNOW YOUR VEHICLE
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If
Equipped For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob lowering
is requested, the vehicle will send a series of chirps and
flashes to alert the customer that the operation has begun
and will continue these alerts until it successfully lowers. The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride
height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is canceled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is canceled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Starting And Oper -
ating” for further information.

28 GETTING TO KNOW YOUR VEHICLE
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until the
ignition is turned to the ON/RUN position.
To Enter Remote Start Mode
Push and release the Remote Start button on the key
fob twice within five seconds. The parking lights
will flash, vehicle doors will lock, and the horn will
chirp twice (if programmed). Once the vehicle has started,
the engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start will automatically lock the doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two 15-minute cycles) with the key fob. However, the ignition
must be placed in the ON/RUN position before you can
repeat the start sequence for a third cycle.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
WARNING! (Continued)

GETTING TO KNOW YOUR VEHICLE 59
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with a counter-
clockwise rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and right for
various drivers. The mirror should be adjusted to center on
the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
When the vehicle is placed into reverse gear, a video display
illuminates to display the image generated by the rear view
camera located on the tailgate handle. The auto dimming
feature is also disabled to improve rear view viewing. Automatic Dimming Mirror With Rear View Camera
Outside Mirrors
To receive maximum benefit, adjust the outside mirrors to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
NOTE:
If your vehicle is equipped with puddle lamps under the
outside mirrors, they can be turned off through the Uconnect
display. For further information, refer to “Uconnect
Settings” in “Multimedia”.
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68 GETTING TO KNOW YOUR VEHICLE
Daytime Running Lights (DRL) — If Equipped
The headlights on your vehicle will illuminate when the
engine is started and the transmission is in any gear except
PARK. This provides a constant "lights on" condition until
the ignition is turned OFF. The lights illuminate at less than
half of normal intensity. If the parking brake is applied, the
Daytime Running Lights (DRL) will turn off. Also, if a turn
signal is activated, the DRL lamp on the same side of the
vehicle may turn off for the duration of the turn signal acti-
vation. Once the turn signal is no longer active, the DRL
lamp will illuminate.
NOTE:
If allowed by law in the country in which the vehicle was
purchased, the Daytime Running Lights can be turned on
and off using the Uconnect System, refer to “Uconnect
Settings” in “Multimedia” for further information.
High/Low Beam Switch
Push the multifunction lever toward the instrument panel to
switch the headlights to high beam. Pulling the multifunc -
tion lever back toward the steering wheel will turn the low
beams back on, or shut the high beams off.
Automatic High Beam Headlamp Control — If
Equipped
The Automatic High Beam Headlamp Control system
provides increased forward lighting at night by automating
high beam control through the use of a digital camera
mounted on the inside rearview mirror. This camera detects
vehicle specific light and automatically switches from high
beams to low beams until the approaching vehicle is out of
view.
NOTE:
• The Automatic High Beam Headlamp Control can be turned on or off by selecting “ON” under “Auto Dim High
Beams” within your Uconnect settings, as well as turning
the headlight switch to the AUTO position. Refer to
“Uconnect Settings” in “Multimedia” for further informa -
tion.
• Broken, muddy, or obstructed headlights and taillights of vehicles in the field of view will cause headlights to remain
on longer (closer to the vehicle). Also, dirt, film, and other
obstructions on the windshield or camera lens will cause
the system to function improperly.

GETTING TO KNOW YOUR VEHICLE 69
If the windshield or Automatic High Beam Headlamp
Control mirror is replaced, the mirror must be re-aimed to
ensure proper performance. See a local authorized dealer.
To Activate
1. The Automatic High Beams are enabled through theUconnect system. Refer to “Uconnect Settings” in “Multi -
media” for further information.
2. Turn the headlight switch to the AUTO headlight posi -
tion.
3. Push the multifunction lever away from you (toward front of vehicle) to engage the high beam mode.
NOTE:
The Automatic High Beams will not activate until the vehicle
is at or above 12 mph (20 km/h).
To Deactivate
1. Pull the multifunction lever toward you (or rearward in vehicle) to manually deactivate the system (normal oper -
ation of low beams).
2. Push back on the multifunction lever to reactivate the system. The Automatic High Beams can also be deactivated through
the Uconnect system. Refer to “Uconnect Settings” in “Multi
-
media” for further information.
Flash-To-Pass
You can signal another vehicle with your headlights by
lightly pulling the multifunction lever toward you. This will
cause the high beam headlights to turn on, and remain on,
until the lever is released.
Automatic Headlights — If Equipped
This system automatically turns your headlights on or off
based on ambient light levels. To turn the system on, turn the
headlight switch to the extreme clockwise position aligning
the indicator with the AUTO on the headlight switch. When
the system is on, the Headlight Time Delay feature is also on.
This means your headlights will stay on for up to 90 seconds
after you turn the ignition switch OFF. To turn the Auto -
matic System off, turn the headlight switch counterclockwise
to the O (off) position.
NOTE:
The engine must be running before the headlights will come
on in the Automatic mode.
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72 GETTING TO KNOW YOUR VEHICLE
Cargo Light With Bed Lights — If Equipped
The cargo light and bed lights (if equipped) and trailer
spotter lamps (if equipped) are turned on by pushing the
cargo lights button located on the lower half of the headlight
switch.Cargo/Bed Lights Button On Headlight Switch
If the vehicle’s speed is 0 mph (0 km/h), these lights can also
be turned on using the switch located just inside the pickup
box, on the lower part of the bed light lens. A telltale will illu-
minate in the instrument cluster display when these lights
are on. Pushing the switch a second time will turn the lights
off. Bed Light Switch In Truck Bed
The cargo light and bed lights (if equipped) will turn on for
approximately 30 seconds when a key fob unlock button is
pushed, as part of the Illuminated Entry feature.
NOTE:
For vehicles shipped to or sold in the states of California or
Mississippi, the Cargo, Bed, and Mirror Spotter lights will
not work while the vehicle is in motion. In every other state,
the Cargo and Mirror Spotter lights will turn off when the
vehicle is in motion, but the Bed Light will remain on. In all
states, including California and Mississippi, if a bed camera
is deactivated, the Bed Lights will turn back on.