ignition Ram 3500 2020 Owners Manual

STARTING AND OPERATING253
Alternate Procedure

1. Bring the vehicle to a complete stop.

2. With the ignition switch in the ON position
and the engine running, shift the
transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear.
NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired posi -
tion indicator light will flash continuously
while the original position indicator light is
on, until all requirements have been met.
The ignition switch must be in the ON position
for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON position, the shift will
not take place and no position indicator lights
will be on or flashing.
MANUALLY SHIFTED TRANSFER CASE —
I
F EQUIPPED
The transfer case provides four mode positions:
Two-Wheel Drive High Range (2H)
Four-Wheel Drive Lock High Range (4H)
N (Neutral)
Four-Wheel Drive Low Range (4L)
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2H
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range
locks the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. Additional traction for loose,
slippery road surfaces only. N (Neutral)
N (Neutral) — This range disengages both the
front and rear driveshafts from the powertrain.
To be used for flat towing behind another
vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further
information.
4L
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
This transfer case is intended to be driven in the
2H position for normal street and highway
conditions such as dry, hard surfaced roads.
When additional traction is required, the 4H and
4L positions can be used to lock the front and
rear driveshafts together and force the front
and rear wheels to rotate at the same speed.
This is accomplished by simply moving the gear
selector to the desired positions once the
appropriate speed and gear requirements are
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256STARTING AND OPERATING
AIR SUSPENSION SYSTEM — IF EQUIPPED
DESCRIPTION
This air suspension system is a rear leveling ride
height system. The main purpose of this system
is to maintain the truck’s rear ride height level.
There are two selectable heights that can be
chosen based on your operating conditions.
The system requires that the ignition be in the
ON/RUN position or the engine running with
zero vehicle speed for all user requested
changes and load leveling.

Rear Leveling Ride Height Switch
Normal Ride Height (NRH)
– This is the standard
position of the suspension and is meant for
normal driving. It will automatically adjust to
maintain the rear ride height as conditions
change.
Alternate Trailer Height (ATH) – Lowers the
vehicle approximately 1 inch (25 mm) for a level
truck, to be used as required while trailer
towing. It will automatically adjust to maintain
the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air
suspension system will continue to load level
after the vehicle has been turned off for
10 minutes without compressor activation. This
allows for easy removal of a trailer and/or load
from the back of the truck by maintaining the
ride height. After 10 minutes you will need to
turn the ignition to the run position for the air
suspension to re-level due to addition/removal
of load in the vehicle. If the air suspension
system is disabled using the settings menu (Tire
Jack Mode, Transport Mode, Alignment Mode,
or Bed Lowering Mode) the system will remain
disabled when the vehicle is turned off.
Reactivating the air suspension can be
accomplished via the settings menu or driving the vehicle above 5 mph (8 km/h) for Tire Jack
Mode, Alignment Mode, Transport Mode and
Bed Lowering Mode.
NOTE:
Most 3500 models will not lower to Alternate
Trailer Height (ATH) when unloaded.
Refer to “Trailer Towing” in “Starting And
Operating” for further information.
AIR SUSPENSION MODES
The air suspension system has multiple modes
to protect the system in unique situations:
Tire/Jack Mode
To assist with changing a tire, the air
suspension system has a feature which allows
the automatic leveling to be disabled. This
mode is intended to be enabled with the engine
running. Refer to “Instrument Cluster Display”
WARNING!
The air suspension system uses a high
pressure volume of air to operate the system.
To avoid personal injury or damage to the
system, see an authorized dealer for service.

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STARTING AND OPERATING281
Metric Speed (km/h)
Pushing the RES (+) button once will result in
a 1 km/h increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 km/h.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
To Decrease Speed
When the Speed Control is set, you can
decrease speed by pushing the SET (-) button.

The driver’s preferred units can be selected
through the instrument panel settings (if
equipped). Refer to “Getting To Know Your
Instrument Panel” for more information. The
speed decrement shown is dependent on the
chosen speed unit of U.S. (mph) or Metric (km/h):

U.S. Speed (mph)
Pushing the SET (-) button once will result in
a 1 mph decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 mph.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established. Metric Speed (km/h)

Pushing the SET (-) button once will result in
a 1 km/h decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 km/h.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
TO ACCELERATE FOR PASSING
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Speed Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal.
On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Speed Control.
TO RESUME SPEED
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
TO DEACTIVATE
A soft tap on the brake pedal, pushing the
CANCEL button, or normal brake pressure while
slowing the vehicle will deactivate the Speed
Control without erasing the set speed from
memory.
Pushing the on/off button, or placing the
ignition in the OFF position, erases the set
speed from memory.
WARNING!
Speed Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
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STARTING AND OPERATING285
TO SET A DESIRED ACC SPEED
When the vehicle reaches the speed desired,
push the SET (-) button and release. The
instrument cluster display will show the set
speed.
If the system is set when the vehicle speed is
below 20 mph (32 km/h), the set speed shall
be defaulted to 20 mph (32 km/h). If the
system is set when the vehicle speed is above
20 mph (32 km/h), the set speed shall be the
current speed of the vehicle.
NOTE:
ACC cannot be set if there is a stationary vehicle
in front of your vehicle in close proximity.
Remove your foot from the accelerator pedal
after the ACC has been set. If you do not, the
vehicle may continue to accelerate beyond the
set speed. If this occurs:
The message “ACC DRIVER OVERRIDE” will
display in the instrument cluster display.
The system will not be controlling the
distance between your vehicle and the
vehicle ahead. The vehicle speed will only be
determined by the position of the accelerator
pedal.
TO CANCEL
The following conditions cancel the system:
The brake pedal is applied.
The CANCEL button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
The gear selector is removed from the DRIVE
position.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
Driver seat belt is unbuckled at low speeds.
Driver door is opened at low speeds.
A Trailer Sway Control (TSC) event occurs.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal
range (overheated).
The trailer brake is applied manually (if
equipped).
TO TURN OFF
The system will turn off and clear the set speed
in memory if:
The Adaptive Cruise Control (ACC) on/off
button is pushed.
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You switch to Four-Wheel Drive Low.
TO RESUME
If there is a set speed in memory push the RES
(+) button and then remove your foot from the
accelerator pedal. The instrument cluster
display will display the last set speed.
NOTE:
If your vehicle stays at standstill for longer
than two seconds, the driver will have to push
the RES (+) button to reengage the ACC to the
existing set speed.
ACC cannot be resumed if there is a
stationary vehicle in front of your vehicle in
close proximity.
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STARTING AND OPERATING291
on the inside of glass. In these cases, the
instrument cluster display will show “ACC/FCW
Limited Functionality Clean Front Windshield”
and the system will have degraded
performance.
The “ACC/FCW Limited Functionality Clean
Front Windshield” message can sometimes be
displayed while driving in adverse weather
conditions. The ACC/FCW system will recover
after the vehicle has left these areas. Under
rare conditions, when the camera is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of
an obstruction.
When the condition that created limited
functionality is no longer present, the system
will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently
(e.g. more than once on every trip) without any snow, rain, mud, or other obstruction, have the
windshield and forward facing camera
inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument
cluster displays “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system
fault or a temporary malfunction that limits ACC
functionality. Although the vehicle is still
drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try
activating ACC again later, following an ignition
cycle. If the problem persists, see your
authorized dealer.
PRECAUTIONS WHILE DRIVING WITH
ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene. NOTE:
Aftermarket add-ons such as snow plows, lift
kits, and brush/grille bars can hinder module
performance. Ensure the radar/camera has
no obstructions in the field of view.
Height modifications can limit module perfor
-
mance and functionality.
Do not put stickers or easy passes over the
camera/radar field of view.
Any modifications to the vehicle that may
obstruct the field of view of the radar/camera
are not recommended.
Cleaning Instructions
Dust and dirt can accumulate on the cover and
block the camera lens. Clean the camera lens
with a soft microfiber cloth, being careful not to
damage or scratch the module.
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296STARTING AND OPERATING
The vehicle parking brake is applied.
The braking temperature exceeds normal
range (overheated).
The gear selector is removed from the DRIVE
position.
The driver switches ESC to Full Off mode.
To Resume Speed
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
To Turn Off
The system will turn off and erase the set speed
in memory if:
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You engage Four-Wheel Drive Low.
The Adaptive Cruise Control (ACC) on/off
button is pushed.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). Refer to “ParkSense
System Usage Precautions” in this section for
limitations of this system and
recommendations.
ParkSense will retain the system state (enabled
or disabled) from the previous ignition cycle
when the ignition is placed in the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE. If ParkSense is enabled
at this gear selector position, the system will
remain active until the vehicle speed is
increased to approximately 7 mph (11 km/h) or
above. When in REVERSE and above the
system's operating speed, a warning will appear
within the instrument cluster display indicating
the vehicle speed is too fast. The system will
become active again if the vehicle speed is
decreased to speeds less than approximately
6 mph (9 km/h).
PARKSENSE SENSORS
The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles from
approximately 12 inches (30 cm) up to
79 inches (200 cm) from the rear fascia/
bumper in the horizontal direction, depending
on the location, type and orientation of the
obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen is located within
the instrument cluster display. It provides visual
warnings to indicate the distance between the
rear fascia/bumper and the detected obstacle.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.

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STARTING AND OPERATING299
Adjustable Chime Volume Settings
The rear chime volume settings are
programmable through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
The chime volume settings include low,
medium, and high. The factory default volume is
medium.
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch.

When the gear selector is moved to
REVERSE and the system is disabled,
the instrument cluster display will show
the vehicle graphic with “Off” over the
arcs for as long as the vehicle is in REVERSE.

NOTE:
The ParkSense system will automatically
disable when the system detects that a trailer
with trailer brakes has been connected to the
Integrated Trailer Brake Module. The instru -
ment cluster display will show an “Off” message
over the arcs if the ParkSense system is off, or
a “Trailer” message if the system is on, for as
long as the vehicle is in REVERSE. The ParkSense switch LED will be on when
ParkSense is disabled or defective. The
ParkSense switch LED will be off when the
system is enabled.
If the ParkSense switch is pushed, and the
system is disabled or requires service, the
ParkSense switch LED will blink momentarily,
and then the LED will be on.
SERVICE THE PARKSENSE REAR PARK
A
SSIST SYSTEM
During vehicle start up, when the Rear
ParkSense System has detected a faulted
condition, the instrument cluster display will
show the "Rear ParkSense Unavailable Service
Required" or the "Rear ParkSense Unavailable
Wipe Sensors" message.
When the gear selector is moved into REVERSE,
a vehicle graphic will show in the instrument
cluster display, along with the display overlay
“Rear ParkSense Unavailable Wipe Sensors.” If
the system needs service, the display overlay
will read “Rear ParkSense Unavailable Service
Required” Under this condition, ParkSense will
not operate. If "Rear ParkSense Unavailable Wipe Sensors"
appears in the instrument cluster display make
sure the outer surface and the underside of the
rear fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction, and then
cycle the ignition. If the message continues to
appear, see an authorized dealer.
If "Rear ParkSense Unavailable Service
Required" appears in the instrument cluster
display, see an authorized dealer.CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt and debris to keep the Park -
Sense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
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STARTING AND OPERATING301
PARKSENSE FRONT AND REAR PARK ASSIST
The ParkSense Park Assist system provides
visual and audible indications of the distance
between the rear, and/or front fascia/bumper,
and a detected obstacle when backing up or
moving forward (e.g. during a parking
maneuver).
Refer to “ParkSense System Usage
Precautions” in this section for limitations of
this system and recommendations.
ParkSense will retain the system state (enabled
or disabled) from the previous ignition cycle
when the ignition is placed in the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE or DRIVE. If ParkSense is
enabled at one of these gear selector positions,
the system will remain active until the vehicle
speed is increased to approximately 7 mph (11 km/h) or above. A warning will appear in the
instrument cluster display when the vehicle is in
REVERSE, indicating the vehicle is above
ParkSense operating speed. The system will
become active again if the vehicle speed is
decreased to speeds less than approximately
6 mph (9 km/h).
PARKSENSE SENSORS
The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles from
approximately 12 inches (30 cm) up to
79 inches (200 cm) from the rear fascia/
bumper in the horizontal direction, depending
on the location, type and orientation of the
obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.
The six ParkSense sensors, located in the front
fascia/bumper, monitor the area in front of the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles from
approximately 12 inches (30 cm) up to 47 inches (120 cm) from the front fascia/
bumper in the horizontal direction, depending
on the location, type and orientation of the
obstacle.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen is located within
the instrument cluster display. It provides visual
warnings to indicate the distance between the
rear fascia/bumper and/or front fascia/bumper
and the detected obstacle. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
PARKSENSE DISPLAY
The warning display will turn on indicating the
system status when the vehicle is in REVERSE
or when the vehicle is in DRIVE and an obstacle
has been detected.
The system will indicate a detected obstacle by
showing a single arc in the left and/or right rear
regions based on the obstacle’s distance and
location relative to the vehicle.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION!
(Continued)
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STARTING AND OPERATING305
requires service, the Front or Rear ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE FRONT/
R
EAR PARK ASSIST SYSTEM
During vehicle start up, when the Front/Rear
ParkSense System has detected a faulted
condition, the instrument cluster display will
show the "Front/Rear ParkSense Unavailable
Service Required" or the "Front/Rear
ParkSense Unavailable Wipe Sensors"
message.
When the gear selector is moved into REVERSE,
a vehicle graphic will show in the instrument
cluster display, along with the display overlay
“Wipe Sensors.” If the system needs service,
the display overlay will read “Service.” Under
this condition, ParkSense will not operate. If "Front/Rear ParkSense Unavailable Wipe
Sensors" appears in the instrument cluster
display make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the
message continues to appear, see an
authorized dealer.
If "Front/Rear ParkSense Unavailable Service
Required" appears in the instrument cluster
display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the front and rear bumpers are
free of snow, ice, mud, dirt and debris to keep
the ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
When you move the gear selector to the
REVERSE position and Front or Rear Park -
Sense is turned off, the instrument cluster
display will show "Off" on the vehicle graphic
arcs. This vehicle graphic will be displayed for
as long as the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
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STARTING AND OPERATING307
applied turn signal (if the left turn signal is
applied and the vehicle departs to the right), the
LaneSense system provides a haptic warning in
the form of torque applied to the steering wheel
to prompt the driver to remain within the lane
boundaries. The LaneSense system will also
provide a visual warning through the instrument
cluster display to prompt the driver to remain
within the lane boundaries.
The driver may manually override the haptic
warning by applying torque into the steering
wheel at any time.
When only a single lane marking is detected
and the driver unintentionally drifts across that
lane marking (no turn signal applied), the
LaneSense system provides a visual warning
through the instrument cluster display to
prompt the driver to remain within the lane.
When only a single lane marking is detected, a
haptic (torque) warning will not be provided.
NOTE:
When operating conditions have been met, the
LaneSense system will monitor if the driver’s
hands are on the steering wheel and provides
an audible and visual warning to the driver when the driver’s hands are not detected on the
steering wheel. The system will cancel if the
driver does not return their hands to the wheel.
TURNING LANESENSE ON OR OFF
The LaneSense button is located on
the switch panel below the Uconnect
display.
NOTE:
If your vehicle is equipped with a 12–inch Ucon -
nect Display screen, the LaneSense button is
located above the display.
To turn the LaneSense system on, push the
LaneSense button (LED turns off). A
“LaneSense On” message is shown in the
instrument cluster display.

Lane Sense On Message
To turn the LaneSense system off, push the
LaneSense button again (LED turns on).
NOTE:

The LaneSense system will retain the last system
state (on or off) from the last ignition cycle when
the ignition is placed in the ON/RUN position.

LANESENSE WARNING MESSAGE
The LaneSense system will indicate the current
lane drift condition through the instrument
cluster display.
When the LaneSense system is on, the lane
lines are gray when both of the lane boundaries
have not been detected and the LaneSense
telltale is solid white.

System ON (Gray Lines) With White Telltale

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