Ram 3500 2020 Owner's Manual

GETTING TO KNOW YOUR INSTRUMENT PANEL119
Center
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip — If Equipped
Audio
Speedometer (Default Setting)
Menu Title
Upper Right
None
Compass — If Equipped
Outside Temp (Default Setting) — If Equipped
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip — If Equipped
Trailer Brake — If Equipped
Oil Pressure — If Equipped
Coolant Temperature — If Equipped
Oil Temperature — If Equipped
Battery Voltage — If Equipped
Transmission Temperature — If Equipped
Oil Life — If Equipped
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped Left Side — If Equipped
None
Range
Average MPG
Menu Icon (Default Setting)
Coolant Temperature
Oil Temperature
Transmission Temperature
Oil Life
Fuel Filter Life — If Equipped
Right Side — If Equipped
None
Range (Default Setting)
Average MPG
Menu Icon
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120GETTING TO KNOW YOUR INSTRUMENT PANEL
Coolant Temperature
Oil Temperature
Transmission Temperature
Oil Life
Fuel Filter Life — If Equipped
Lower Left — If Equipped
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Trailer Brake
Oil Pressure
Coolant Temperature
Oil Temperature
Battery Voltage (Default Setting)
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped
Lower Right — If Equipped
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Trailer Brake
Oil Pressure (Default Setting)
Coolant Temperature
Oil Temperature
Battery Voltage
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped
Restore Defaults
Cancel (Default Setting)
Restore

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GETTING TO KNOW YOUR INSTRUMENT PANEL121
Settings — If Equipped
Personal Settings allows the driver to set and
recall features when the transmission is in
PARK.
Push and release the up and down button until
Settings displays in the instrument cluster
display.
Follow the prompts to display and set any of the
following Vehicle Settings. NOTE:
Your vehicle may be equipped with the following
settings.
If equipped with a base radio (Non-Touch
-
screen) Vehicle Settings will be included in
the instrument cluster display.
If equipped with a Touchscreen radio, the
Vehicle Settings will be included in the radio
head unit.
Setting Names Setting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)
Language Select
LanguageEnglish, Spanish, French, Italian, German,
Dutch, Arabic
Units UnitsU.S.; Metric
ParkSense ParkSense
Front Volume — Low; Medium; High
Rear Volume — Low; Medium; High
Tilt Mirror in Reverse Tilt Mirror in ROn; Off
Rain Sensing Wipers Auto WipersOn; Off
Hill Start Assist Hill Start AssistOn; Off
Headlights Off Delay Lights Off Delay0 seconds; 30 seconds; 60 seconds;
90 seconds
Illuminated Approach Lights w/ Unlock0 seconds; 30 seconds; 60 seconds;
90 seconds
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122GETTING TO KNOW YOUR INSTRUMENT PANEL
Headlights On with Wipers Lights w/ WipersOn; Off
Automatic Highbeams Auto HighbeamsOn; Off
Daytime Running Lights Daytime LightsOn; Off
Flash Lights with Lock Lights w/ LockOn; Off
Auto Lock Doors Auto Lock DoorsOn; Off
Auto Unlock Doors Auto Unlock DoorsOn; Off
Sound Horn with Remote Start Horn w/ Remote StartOn; Off
Sound Horn with Remote Lock Horn w/ Remote LockOff; 1st Press; 2nd Press
Remote Unlock Sequence Remote UnlockDriver Door; All Doors
Key Fob Linked to Memory Key in MemoryOn; Off
Passive Entry Passive EntryOn; Off
Remote Start Comfort System Remote Start ComfortOff; Remote Start; All starts
Easy Exit Seat Easy Exit SeatOn; Off
Key-off Power Delay Power Off DelayOff; 45 seconds; 5 minutes; 10 minutes
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)

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GETTING TO KNOW YOUR INSTRUMENT PANEL123
Commercial SettingsCommercial
Aux Switches
Power Take-Off
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known, see
an authorized dealer to have the PIN reset.
Trailer Select Trailer SelectTrailer 1; Trailer 2; Trailer 3; Trailer 4
Brake Type Brake TypeLight Electric; Heavy Electric; Light EOH; Heavy
EOH
Setting Names
Setting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)
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124GETTING TO KNOW YOUR INSTRUMENT PANEL
Trailer Name Trailer Name
Trailer # (# is equal to slot position)
Boat
Car
Cargo
Dump
Equipment
Flatbed
Gooseneck
Horse
Livestock
Motorcycle
Snowmobile
Travel
Utility
5th Wheel
Compass Variance Compass Var1-15 increments of 1
Calibrate Compass Compass CalCancel; Calibrate
Fuel Saver Display Fuel SaverOn; Off
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)

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GETTING TO KNOW YOUR INSTRUMENT PANEL125
Commercial Settings — If Equipped
Commercial Settings allows the driver to set
and recall additional features when the
transmission is in PARK (P).
Push and release the up and down button until
Commercial Settings displays in the instrument
cluster display.
Follow the prompts to enter the required PIN
and enter the Commercial Settings submenu.
Commercial Settings allows you to access the
following features (if equipped):
Backup Alarm — If Equipped
ParkSense — If Equipped
Aux Switches
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known,
see an authorized dealer to have the PIN reset.
DIESEL MESSAGES AND WARNINGS —
6.7L C
UMMINS DIESEL ENGINE
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are
seamlessly integrated into your vehicle and
managed by the Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part. Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. The following messages may
display in your instrument cluster display:Perform Service
— Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the
“Perform Service” message is displayed in
the instrument cluster display it is necessary
to have the emissions maintenance
performed. Emissions maintenance may
include replacing the Closed Crankcase
Ventilation (CCV) filter element. The proce -
dure for clearing and resetting the "Perform
Service" indicator message is located in the
appropriate Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed
in the instrument cluster display if the
exhaust particulate filter reaches 80% of its
maximum storage capacity. Under conditions
of exclusive short duration and low speed
driving cycles, your Cummins diesel engine
and exhaust after-treatment system may
never reach the conditions required to
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
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126GETTING TO KNOW YOUR INSTRUMENT PANEL
remove the trapped Particulate Matter (PM).
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Remedy”
message will be displayed in the instrument
cluster display. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel
engine and exhaust after-treatment system
to remove the trapped Particulate Matter
(PM) and restore the system to normal oper-
ating condition.
Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
Diesel Particulate Filter (DPF) is self-cleaning.
Maintain your current driving condition until
regeneration is completed.
Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you
will hear one chime to assist in alerting you of
this condition.
Exhaust Service Required — See Dealer Now
— This message indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likelihood
of permanent damage to the after-treatment
system. If this condition is not corrected and
a dealer service is not performed, extensive
exhaust after-treatment damage can occur.
To correct this condition it will be necessary
to have your vehicle serviced by your local
authorized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent the
diesel exhaust filter from performing it's cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced
engine power. Only an authorized dealer will be
able to correct this condition.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated to
protect the engine during start up in cold
ambient temperatures.
Engine Power Reduced During Warmup
—
This message will display during start up
when the ambient temperature is between
10°F (-12°C) and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec
(Seconds) During Warmup — This message
will display during start up when the ambient
temperature is between -10°F (-23°C) and
-25°F (-32°C).
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.

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GETTING TO KNOW YOUR INSTRUMENT PANEL127
Engine Power Reduced Up To 2 Min
(Minutes) During Warmup — This message
will display during start up when the ambient
temperature is -25°F (-32°C) and below.
Your vehicle is equipped with an engine
warm up protection feature that may limit
engine performance after cold starting at low
ambient temperatures. The length of time
engine speed is limited is dependent upon
engine coolant temperature. Engine speed
may be briefly limited to 1000 RPM after
starting with coolant temperature below
freezing conditions, and may be limited to
1000 RPM for up to approximately 2 minutes
under more severe cold conditions.
Coolant Low — This telltale will turn on to indi -
cate the vehicle coolant level is low. Refer to
“Dealer Service” in “Servicing And Mainte -
nance” for more information.
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon
— This message will
display when the low level is reached, during
vehicle start up, and with increased
frequency during vehicle operation. It will be
accompanied by a single chime. Approxi -
mately 5 gallons (19 Liters) of DEF is required
to refill the tank when this message is initially
displayed. on pickup applications, and
approximately 7 gallons (26 Liters) are
required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gallons
(7.5 Liters) of DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will contin -
uously display when the counter reaches
zero, and will be accompanied by a periodic
chime. The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel
in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle oper -
ation at a maximum speed of 5 MPH
(8 km/H).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 MPH
(8 km/H).
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128GETTING TO KNOW YOUR INSTRUMENT PANEL
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH
(8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.

5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will display
if the DEF system has not been serviced after
the “Service DEF System – See Dealer”
message is displayed. This message will
continuously display until the mileage counter reaches zero, and will be accompanied by a
periodic chime. The message will continue to
countdown until it reaches zero unless the
vehicle is serviced. We recommend you drive
to your nearest authorized dealer and have
your vehicle serviced immediately.

NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval of less
than 40 hours, the counter may restart at the
value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.

If the vehicle is idled for an extended period
of time, approximately one hour or greater.

If the system detects that the level of fuel
in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH.
Your vehicle will require towing, see an
authorized dealer for service.
NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 MPH.
Incorrect DEF Detected See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram
Active Air system that provides enhanced
performance, especially when towing under

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