Ram 3500 2020 Owner's Manual

559
Memory
....................................................... 31Power.......................................................... 35Rear Folding................................................ 33Reclining Rear............................................. 34Tilting.......................................................... 33Security Alarm........................................ 25, 132Selection Of Coolant (Antifreeze)......... 461, 464Sentry Key Key Programming........................................ 24Sentry Key (Immobilizer).................................. 23Sentry Key Replacement................................. 24Service Assistance......................................... 548Service Contract............................................ 549Service Manuals............................................ 551Shift Lever Override....................................... 377Shifting.......................................................... 233Automatic Transmission.................. 235, 239Transfer Case............................................ 255Transfer Case, Shifting Into Transfer Case Neutral (N)................................... 341Transfer Case, Shifting Out Of Transfer Case Neutral (N)................................... 342Side Steps, Power............................................ 27Signals, Turn..................................51, 141, 212Siri................................................................. 545Sliding Rear Window, Power............................ 71Snow Chains (Tire Chains)............................. 443Snow Plow..................................................... 336Snow Tires..................................................... 440Spare Tires.......................................... 441, 442
Spark Plugs................................................... 461Speed ControlAccel/Decel.............................................. 281Cancel...................................................... 281Resume.................................................... 281Speed Control (Cruise Control)............ 280, 282Stabilizer/Sway Bar System.......................... 260Starting....................................... 213, 214, 217Automatic Transmission.................. 213, 217Button......................................................... 17Cold Weather............................................ 217Engine Block Heater........................ 220, 229Engine Fails To Start................................. 216Starting And Operating.................................. 214Starting Procedures............................. 214, 217Starting Procedures (Diesel Engines)........... 217Starting Procedures (Gas Engines)............... 213SteeringTilt Column.................................................. 41Wheel, Heated............................................. 41Wheel, Tilt.................................................... 41Steering Wheel Audio Controls..................... 537Steering Wheel Mounted Sound System
Controls........................................................ 537Steps, Power Side............................................ 27Storage............................................................ 81Storage Compartment, Center Seat................. 81Storage, Vehicle......................................68, 447Storing Your Vehicle...................................... 447Sun Roof................................................... 72, 73
Sunglasses Storage.........................................90Sunshade Operation........................................73Sway Control, Trailer..................................... 153Synthetic Engine Oil...................................... 403
T
Tailgate............................................................98Tailgate, Electronic Lowering...........................74Telescoping Steering Column...........................41Temperature Control, Automatic (ATC).............67TiltDown...........................................................35Up................................................................35Tilt Steering Column.........................................41Tip Start............................................... 213, 218Tire And Loading Information Placard........... 433Tire Markings................................................ 429Tire Safety Information.................................. 429Tires.................................. 212, 435, 441, 446Aging (Life Of Tires)................................... 439Air Pressure.............................................. 435Chains...................................................... 443Compact Spare......................................... 441Dual................................................. 445, 452General Information........................ 435, 441High Speed............................................... 437
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560 Inflation Pressure
...................................... 436Life Of Tires............................................... 439Load Capacity.................................. 433, 434
Pressure Monitoring System (TPMS)... 136, 163
Quality Grading.......................................... 446Radial........................................................ 437Replacement............................................. 439Rotation.................................................... 444Safety.............................................. 429, 435Sizes.......................................................... 430Snow Tires................................................. 440Spare Tires...................................... 441, 442Spinning.................................................... 438Trailer Towing............................................ 331Tread Wear Indicators............................... 438Wheel Nut Torque..................................... 452To Open Hood.................................................. 74Tongue Weight/Trailer Weight....................... 330Tonneau Cover.................................... 100, 448Tonneau Cover Cleaning................................ 448Torque Converter Clutch................................ 245
Towing................................................. 325, 381Disabled Vehicle....................................... 381Guide........................................................ 330Recreational............................................. 339Weight...................................................... 330Towing Behind A Motorhome........................ 339Traction......................................................... 343Traction Control............................................ 153Trailer Sway Control (TSC)............................. 153Trailer Towing............................................... 325Cooling System Tips................................. 336Hitches..................................................... 329Minimum Requirements........................... 330Mirrors......................................................... 46Tips........................................................... 335Trailer And Tongue Weight........................ 330Wiring....................................................... 334Trailer Towing Guide..................................... 330Trailer Weight................................................ 330Transfer Case............................................... 425Electronically Shifted....................... 246, 250Fluid................................................ 463, 466
Transmission................................................. 235Automatic............................... 235, 239, 422Fluid................................................. 463, 466Maintenance............................................ 422Shifting..................................................... 233Transporting Pets.......................................... 209Tread Wear Indicators................................... 438Turn Signals......................... 51, 141, 353, 355
U
UconnectUconnect Settings
.......................... 476, 478,494, 497, 514, 516Uconnect PhoneCall Continuation...................................... 537Uconnect SettingsCustomer Programmable Features... 28, 476, 478, 494, 497, 514, 516Passive Entry Programming............... 28, 476, 494, 514Uconnect Voice Command............................ 541Uniform Tire Quality Grades.......................... 446

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561
Universal Garage Door Opener (HomeLink)
..... 76Universal Transmitter...................................... 76Unleaded Gasoline........................................ 454Untwisting Procedure, Seat Belt.................... 177USB............................................................... 538Utility Rails, Rear Cargo Area........................... 96
V
Vehicle Identification Number (VIN)............... 452Vehicle Loading................................... 324, 434Vehicle Modifications/Alterations.................... 12Vehicle Storage...................................... 68, 447Vehicle User Guide In Vehicle Help............................................ 13Navigation................................................... 13Operating Instructions................................. 13Searching User Guide.................................. 13Viscosity, Engine Oil....................................... 402Voice Recognition System (VR)...................... 541Voltmeter....................................................... 223
W
Warning Lights (Instrument Cluster
Descriptions)
................................................. 135Warnings And Cautions.................................... 12Warranty Information.................................... 550Washers, Windshield..............................55, 399Washing Vehicle........................................... 448WaterDriving Through........................................ 343Water SeparatorDiesel Fuel................................................ 409Wheel And Wheel Tire Care.......................... 442Wheel And Wheel Tire Trim........................... 442Wheel Covers................................................ 374Winch............................................................ 271Accessories.............................................. 272Operation................................................. 273Rigging Techniques.................................. 279Usage....................................................... 271Wind Buffeting.......................................... 71, 73
Window Fogging...............................................68Windows..........................................................70Power...........................................................70Rear Sliding.................................................71Reset Auto-Up..............................................71Windshield Defroster.................................... 210Windshield Washers.............................. 55, 399Fluid................................................... 55, 399Windshield Wiper Blades.............................. 414Windshield Wipers...........................................55Wipers Blade Replacement........................... 414Wipers, Intermittent.........................................55Wipers, Rain Sensitive.....................................56Wireless Charging Pad.....................................89
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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
mot
or vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

RAM 2500/3500
2020 OWNER’S MANUAL
20_DJD2_OM_EN_USC
SECOND EDITION
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2020 RAM 2500/3500
DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLET
OWNERS.MOPAR.CA CANADAMOPAR.COM/OM
U.S.
Whether it is providing information about specific product features, taking a tour through your
vehicle’s heritage, knowing what steps to take following an accident or scheduling your next
appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store
® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
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