Sensors Ram 3500 2020 Owner's Guide

300STARTING AND OPERATING
(Continued)
(Continued)
When you move the gear selector into
REVERSE with ParkSense turned off, the
instrument cluster display will show "Off" on
the vehicle graphic arcs for as long as the
vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop
-
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Ensure the ParkSense system is off if objects
such as bicycle carriers, trailer hitches, etc.,
are placed within 18 inches (45 cm) of the
rear fascia/bumper while driving the vehicle.
Failure to do so can result in the system
misinterpreting a close obstacle as a sensor
problem, causing the "Rear ParkSense
Unavailable Service Required" message to
appear in the instrument cluster display.
On vehicles equipped with a tailgate, Park -
Sense should be disabled when the tailgate
is in the lowered or open position and the
vehicle is in REVERSE. A lowered tailgate
could provide a false indication that an
obstacle is behind the vehicle.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)

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STARTING AND OPERATING301
PARKSENSE FRONT AND REAR PARK ASSIST
The ParkSense Park Assist system provides
visual and audible indications of the distance
between the rear, and/or front fascia/bumper,
and a detected obstacle when backing up or
moving forward (e.g. during a parking
maneuver).
Refer to “ParkSense System Usage
Precautions” in this section for limitations of
this system and recommendations.
ParkSense will retain the system state (enabled
or disabled) from the previous ignition cycle
when the ignition is placed in the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE or DRIVE. If ParkSense is
enabled at one of these gear selector positions,
the system will remain active until the vehicle
speed is increased to approximately 7 mph (11 km/h) or above. A warning will appear in the
instrument cluster display when the vehicle is in
REVERSE, indicating the vehicle is above
ParkSense operating speed. The system will
become active again if the vehicle speed is
decreased to speeds less than approximately
6 mph (9 km/h).
PARKSENSE SENSORS
The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles from
approximately 12 inches (30 cm) up to
79 inches (200 cm) from the rear fascia/
bumper in the horizontal direction, depending
on the location, type and orientation of the
obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.
The six ParkSense sensors, located in the front
fascia/bumper, monitor the area in front of the
vehicle that is within the sensors’ field of view.
The sensors can detect obstacles from
approximately 12 inches (30 cm) up to 47 inches (120 cm) from the front fascia/
bumper in the horizontal direction, depending
on the location, type and orientation of the
obstacle.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen is located within
the instrument cluster display. It provides visual
warnings to indicate the distance between the
rear fascia/bumper and/or front fascia/bumper
and the detected obstacle. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
PARKSENSE DISPLAY
The warning display will turn on indicating the
system status when the vehicle is in REVERSE
or when the vehicle is in DRIVE and an obstacle
has been detected.
The system will indicate a detected obstacle by
showing a single arc in the left and/or right rear
regions based on the obstacle’s distance and
location relative to the vehicle.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION!
(Continued)
5

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STARTING AND OPERATING305
requires service, the Front or Rear ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE FRONT/
R
EAR PARK ASSIST SYSTEM
During vehicle start up, when the Front/Rear
ParkSense System has detected a faulted
condition, the instrument cluster display will
show the "Front/Rear ParkSense Unavailable
Service Required" or the "Front/Rear
ParkSense Unavailable Wipe Sensors"
message.
When the gear selector is moved into REVERSE,
a vehicle graphic will show in the instrument
cluster display, along with the display overlay
“Wipe Sensors.” If the system needs service,
the display overlay will read “Service.” Under
this condition, ParkSense will not operate. If "Front/Rear ParkSense Unavailable Wipe
Sensors" appears in the instrument cluster
display make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the
message continues to appear, see an
authorized dealer.
If "Front/Rear ParkSense Unavailable Service
Required" appears in the instrument cluster
display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the front and rear bumpers are
free of snow, ice, mud, dirt and debris to keep
the ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
When you move the gear selector to the
REVERSE position and Front or Rear Park -
Sense is turned off, the instrument cluster
display will show "Off" on the vehicle graphic
arcs. This vehicle graphic will be displayed for
as long as the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
5

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306STARTING AND OPERATING
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication
that an obstacle is behind or in front of the
fascia/bumper.
Use the ParkSense switch to turn the Park -
Sense system off if obstacles such as bicycle
carriers, trailer hitches, etc. are placed within
18 inches (45 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close obstacle as a
sensor problem, causing the “Front/Rear
ParkSense Unavailable Service Required”
message to be appear in the instrument
cluster display.
On vehicles equipped with a tailgate, Park -
Sense should be disabled when the tailgate
is in the lowered or open position. A lowered
tailgate could provide a false indication that
an obstacle is behind the vehicle.
LANESENSE — IF EQUIPPED
LANESENSE OPERATION
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). It uses a forward looking camera to
detect lane markings and measure vehicle
position within the lane boundaries.
When both lane markings are detected and the
driver unintentionally drifts out of the lane while
no turn signal has been applied OR the driver
departs the lane on the opposite side of the
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.

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STARTING AND OPERATING321
(Continued)

Fill Locations And Funnel Usage

NOTE:
Ensure funnel is inserted fully to hold flapper
door open.
3. Pour fuel into funnel opening.
4. Remove funnel from filler pipe, clean off prior to putting back in the jack kit.
DIESEL EXHAUST FLUID
Your vehicle is equipped with a Selective
Catalytic Reduction (SCR) system to meet the
very stringent diesel emissions standards
required by the Environmental Protection
Agency.
The purpose of the SCR system is to reduce
levels of NOx (oxides of nitrogen emitted from
engines) that are harmful to our health and the
environment to a near-zero level. A small
quantity of Diesel Exhaust Fluid (DEF) is injected into the exhaust upstream of a catalyst
where, when vaporized, it converts
smog-forming nitrogen oxides (NOx) into
harmless nitrogen (N2) and water vapor (H2O),
two natural components of the air we breathe.
You can operate with the comfort that your
vehicle is contributing to a cleaner, healthier
world environment for this and generations to
come.
System Overview
This vehicle is equipped with a Diesel Exhaust
Fluid (DEF) injection system and a Selective
Catalytic Reduction (SCR) catalyst to meet the
emission requirements.
The DEF injection system consists of the
following components:
DEF tank
DEF pump
DEF injector
Electronically-heated DEF lines
DEF control module
NOx sensors
1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Emergency Diesel Fuel Fill Funnel
3 — Diesel Fuel Fill Location
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the
“Malfunction Indicator Light” to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a
vehicle. You could be burned. Always place
fuel containers on the ground while filling.
CAUTION!
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
(Continued)
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322STARTING AND OPERATING
Temperature sensors
SCR catalyst
UQS Sensor
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
system messages and warnings.
NOTE:

Your vehicle is equipped with a DEF injection
system. You may occasionally hear an audible
clicking noise. This is normal operation.

The DEF pump will run for a period of time
after engine shutdown to purge the DEF
system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very
stable product with a long shelf life. If DEF is
kept in temperatures between 10°F and 90°F
(-12°C and 32°C), it will last a minimum of one
year.
DEF is subject to freezing at the lowest
temperatures. For example, DEF may freeze at
temperatures at or below 12°F (-11°C). The
system has been designed to operate in this
environment. NOTE:
When working with DEF, it is important to know
that:
Any containers or parts that come into
contact with DEF must be DEF compatible
(plastic or stainless steel). Copper, brass,
aluminum, iron or non-stainless steel should
be avoided as they are subject to corrosion
by DEF.
If DEF is spilled, it should be wiped up
completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will affect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi
-
tions, 12°F (-11°C) and below, the DEF gauge needle can stay on a fixed position and
may not move for extended periods of time.
This is a normal function of the system.
There is an electric heater inside the DEF
tank that automatically works when neces
-
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws.
DEF Fill Procedure
NOTE:
Refer to “Fluids And Lubricants” in “Technical
Specifications” for the correct fluid type.

1. Remove cap from DEF tank (located on driver’s side of the vehicle or in fuel door).

Fill Locations

1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location

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SERVICING AND MAINTENANCE445
(Continued)
increase tread life, help to maintain mud, snow
and wet traction levels and contribute to a
smooth, quiet ride.
Refer to the “Maintenance Plan” for the proper
maintenance intervals. More frequent rotation
is permissible if desired. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.
The suggested rotation method is the “rearward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.
Tire Rotation (Rearward Cross)
Dual Rear Wheels — If Equipped
The tires used on dual wheel assemblies should
be matched for wear to prevent overloading one
tire in a set. To check if tires are even, lay a
straight edge across all four tires. The straight
edge should touch all the tires.
Tire Rotation

NOTE:
If your vehicle is equipped with a Tire Pressure
Information System (TPIS):
The Tire Pressure Information System (TPIS)
uses unique sensors in the inner rear wheels
to help identify them from the outer rear
wheels, because of this, the inner and outer
wheel locations can’t be switched.
After a tire rotation is completed, as shown
below, the system can auto learn the loca -
tions of each sensor ID. Auto learning/local -
ization occurs when the vehicle ignition
status is changed from Off to On and speeds
of greater than 5 mph (8km/h) are obtained
and remain over 5 mph (8km/h) for at about
a 15 minute period. You may need to drive
for 20 minutes to account slower speeds and
stops.
If the tires are rotated incorrectly, The auto
localization of the TPIS sensors will fail to
locate correctly resulting in incorrect loca -
tions for the pressure values displayed in the
instrument cluster.
CAUTION!
3500 Dual Rear Tires may only have one
approved direction of rotation. This is to
accommodate the asymmetrical design
(tread pattern) of the On/Off-Road tire and
the use of Outline White Letter (OWL) tires.
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500MULTIMEDIA
NOTE:
For further information about Trailer Tire Pressure Monitoring, refer to “Auxiliary Driving Systems” in “Safety.”
Audio
After pressing the Audio button on the touchscreen, the following settings will be available:NOTE:
After pressing Next, the Tire Pressure screen appears. The default for this option is 50 PSI (344 kPa), however the range is selectable anywhere
between 25–125 PSI (172–862 kPa). Once PSI (kPa) is programmed, the pairing screen appears. Tire sensors must be paired in order shown.
Starting with Tire 1, deflate tire by 5 PSI (34 kPa) and wait for a horn chirp. Repeat process until complete. Do not exit the pairing screen until process
is complete. If pairing has been unsuccessful, a double horn chirp will sound, and a prompt on the touchscreen will allow you to retry the procedure;
“Retry” will only appear when setup fails. Each tire must be successfully paired during a single pairing process to receive the success screen.
Trailer Name List of Trailer Names
NOTE:
You can select and personalize your trailer name depending on the type of trailer you are hauling. Select the trailer name from the following list: trailer,
boat, car, cargo, dump, equipment, flatbed, gooseneck, horse, livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name Selectable Options
Setting NameSelectable Options
Balance/FadeFrontRear LeftRight
NOTE:
The “Balance/Fade” feature allows you to adjust the Balance and Fade settings. Press and drag the Speaker icon or use the arrows to adjust, tap the
C icon to readjust to the center. Equalizer + –
NOTE:
When in the “Equalizer” display, you may adjust the Bass, Mid and Treble settings.

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518MULTIMEDIA
Trailer Brake
After pressing the Trailer Brake button on the touchscreen, the following settings will be available:
Once selecting the specific trailer, the following programmable options become available:
Setting Name Selectable Options
TrailerTrailer 1 Trailer 2Trailer 3Trailer 4
Setting Name Selectable Options
Use This TrailerOn Off
Braking Light ElectricLight Electric
Over Hydraulic Heavy ElectricHeavy Electric
Over Hydraulic
Tire Pressure Are you sure you want to delete the Tire Pressure Settings for Trailer 1?
Yes No
Number Of Axles
+ -
Number Of Tires
+ -
NOTE:
After pressing Next, the Tire Pressure screen appears. The default for this option is 50 PSI (344 kPa), however the range is selectable anywhere
between 25–125 PSI (172–862 kPa). Once PSI (kPa) is programmed the pairing screen appears. Tire sensors must be paired in order shown. Starting
with Tire 1, deflate tire by 5 PSI (34 kPa) and wait for a horn chirp. Repeat process until complete. Do not exit the pairing screen until process is
complete. If pairing has been unsuccessful, a double horn chirp will sound, and a prompt on the touchscreen will allow you to retry the procedure;
“Retry” will only appear when setup fails. Each tire must be successfully paired during a single pairing process to receive the success screen.

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