window Ram 3500 2020 Owner's Guide

GETTING TO KNOW YOUR VEHICLE71
during auto closure. If this happens, pull the
switch lightly to the first detent and hold to close
the window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the
window completely and continue to hold the
switch up for an additional two seconds
after the window is closed.
3. Push the window switch down firmly to the second detent to open the window
completely and continue to hold the switch
down for an additional two seconds after
the window is fully open.
Window Lockout Switch
The window lockout switch on the driver's door
allows you to disable the window control on the
rear passenger doors. To disable the window
controls on the rear passenger doors, push the
window lock switch into the latched or down
position. To enable the window controls, push
the window lock switch again and return the
switch to the released or up position.

Window Lockout Switch

Power Sliding Rear Window — If Equipped
The switch for the power sliding rear window is
located on the overhead console.
Power Sliding Rear Window Switch

Push the rearward portion of the switch to open
the window. Push the forward portion of the
switch to close the window.
Manual Sliding Rear Window — If Equipped
A locking device in the center of the window
helps to prevent entry from the rear of the
vehicle. Squeeze the lock to release the
window.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
WARNING!
There is no anti-pinch protection when the
window is almost closed. Be sure to clear all
objects from the window before closing.2

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72GETTING TO KNOW YOUR VEHICLE
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
POWER SUNROOF — IF EQUIPPED
SINGLE PANE POWER SUNROOF — IF
E
QUIPPED
The power sunroof switches are located on the
overhead console between the courtesy/
reading lights.

Power Sunroof Switches

Opening Sunroof
Express
Push the switch rearward and release it within
one-half second. The sunroof and sunshade will
open automatically and stop when the full open
position is reached. This is called “Express
Open.” During Express Open operation, any
other actuation of the sunroof switch will stop
the sunroof.
Manual Mode
To open the sunroof, push and hold the switch
rearward. The sunroof will move rearward and
automatically stop at full open position. Any
release of the switch will stop the movement.
The sunroof and sunshade will remain in a
partially opened condition until the sunroof
switch is pushed again.
Closing Sunroof
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. The sunroof
will close fully and stop automatically. This is
1 — Opening/Closing Sunroof
2 — Venting Sunroof
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.

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GETTING TO KNOW YOUR VEHICLE73
called “Express Close.” During Express Close
operation, any other actuation of the switch will
stop the sunroof.
Manual Mode
To close the sunroof, push and hold the switch
forward. The sunroof will move forward and
automatically stop at full closed position. Any
release of the switch will stop the movement
and the sunroof will remain in a partially closed
condition until the sunroof switch is pushed
again.
Wind Buffeting
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
then open the front and rear windows together
to minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
Sunshade Operation
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
open.
Pinch Protect Feature
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Protect
will disable and the sunroof must be closed in
Manual Mode.
Venting Sunroof — Express
Push and release the Vent button within one
half second and the sunroof will open to the
vent position. This is called “Express Vent”, and
it will occur regardless of sunroof position.
During Express Vent operation, any other
actuation of the switch will stop the sunroof.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel.
Ignition Off Operation
The power sunroof switch will remain active for
up to approximately 10 minutes after the
ignition switch is placed in the OFF position.
Opening either front door will cancel this
feature.
NOTE:
Ignition Off time is programmable through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
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166SAFETY
Should this occur, you should stop as soon as
possible and inflate the tires with a low pressure
condition (those in a different color in the
instrument cluster graphic) to the vehicle’s
recommended cold placard pressure inflation
value as shown in the "Inflate to XX" message.
Once the system receives the updated tire
pressures, the system will automatically
update, the graphic display in the instrument
cluster will return to its original color, and the
“Tire Pressure Monitoring Telltale Light” will
turn off. The vehicle may need to be driven for
up to 20 minutes above 15 mph (24 km/h) in
order for the TPMS to receive this information.
NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(28 kPa) above the recommended cold placard
pressure in order to turn the Tire Pressure Moni -
toring Warning Light off.
Service TPMS Warning
If a system fault is detected, the “Tire Pressure
Monitoring Warning Light” will flash on and off
for 75 seconds and then remain on solid. In
addition, the instrument cluster will display a "SERVICE TPM SYSTEM" message for a
minimum of five seconds and then display
dashes (- -) in place of the pressure value to
indicate which sensor is not being received.
If the ignition switch is cycled, this sequence will
repeat, providing the system fault still exists. If
the system fault no longer exists, the “Tire
Pressure Monitoring Warning Light” will no
longer flash, and the "SERVICE TPM SYSTEM"
message will no longer display, and a pressure
value will display in place of the dashes. A
system fault can occur due to any of the
following:
Signal interference due to electronic devices
or driving next to facilities emitting the same
radio frequencies as the TPM sensors.
Installing aftermarket window tinting that
contains materials that may block radio wave
signals.
Accumulation of snow or ice around the
wheels or wheel housings.
Using tire chains on the vehicle.
Using wheels/tires not equipped with TPM
sensors.A system fault may occur due to an incorrect
TPM sensor location condition. When a system
fault occurs due to an incorrect TPM sensor
location, the “Tire Pressure Monitoring Warning
Light” will flash on and off for 75 seconds and
then remain on solid. The system fault will also
sound a chime. In addition, the instrument
cluster will display a “Tire Pressure Temporarily
Unavailable” message in place of the tire
pressure display screen. If the ignition switch is
cycled, this sequence will repeat, providing the
system fault still exists. If the system fault no
longer exists, the “Tire Pressure Monitoring
Warning Light” will no longer flash and the tire
pressure display screen will be displayed
showing the tire pressure values the correct
locations.
Vehicles With Non-Matching Full Size Spare Or
Compact Spare
The non-matching full size spare or compact
spare tire does not have a TPM sensor.
Therefore, the TPMS will not monitor the
pressure in the non-matching full size spare
or compact spare tire.

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SAFETY171
Operation:
The horn will chirp once when the selected
pressure is reached to let the user know
when to stop inflating or deflating the tire.
The horn will chirp three times if the tire is
over inflated or over deflated and will
continue to chirp every five seconds if the
user continues to inflate or deflate the tire.
The horn will chirp once again when enough
air is added or removed to reach proper
selected pressure level.
Tire Pressure Information System (TPIS)
3500 Series Trucks
Your vehicle may be equipped with a Tire
Pressure Information System (TPIS).
The Tire Pressure Information System (TPIS)
uses wireless technology with wheel rim
mounted electronic sensors to transmit tire
pressure levels. Sensors mounted to each
wheel as part of the valve stem transmit tire
pressure readings to the receiver module. NOTE:
It is particularly important for you to check the
tire pressure in all of the tires on your vehicle
monthly and to maintain the proper pressure.
The TPIS consists of the following components:
Receiver module
Four TPM sensors (Single Rear Wheel (SRW)
applications)
Six TPM sensors (Dual Rear Wheel (DRW)
applications)
Pressure display in the instrument cluster
The TPIS system will display all four (Single Rear
Wheel (SRW) applications) or six (Dual Rear
Wheel (DRW) applications) tire pressure values
in the instrument cluster display.
If a system fault is detected, the instrument
cluster will display a "SERVICE TPM SYSTEM"
message for a minimum of five seconds and
then display dashes (- -) in place of the pressure
value to indicate which sensor is not being
received. If the ignition switch is cycled, this sequence will
repeat, providing the system fault still exists. If
the system fault no longer exists, the "SERVICE
TPM SYSTEM" message will no longer be
displayed, and a pressure value will display in
place of the dashes. A system fault can occur
due to any of the following:
Signal interference due to electronic devices
or driving next to facilities emitting the same
radio frequencies as the TPM sensors.
Installing aftermarket window tinting that
contains materials that may block radio wave
signals.
Accumulation of snow or ice around the
wheels or wheel housings.
Using tire chains on the vehicle.
Using wheels/tires not equipped with TPM
sensors.
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SAFETY173
3. If a child from 2 to 12 years old (not in a
rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint (Refer to “Child Restraints” in this
section for further information).
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow
the front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and
deployment occurs, the side air bags will
inflate forcefully into the space between
occupants and the door and occupants
could be injured. 9. If the air bag system in this vehicle needs to
be modified to accommodate a disabled
person, refer to the “Customer Assistance”
section for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent
driver, even on short trips. Someone on the road
may be a poor driver and could cause a collision
that includes you. This can happen far away
from home or on your own street. Research has shown that seat belts save lives,
and they can reduce the seriousness of injuries
in a collision. Some of the worst injuries happen
when people are thrown from the vehicle. Seat
belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the
vehicle. Everyone in a motor vehicle should be
belted at all times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver And Passenger BeltAlert — If Equipped
BeltAlert is a feature intended to
remind the driver and outboard front
seat passenger (if equipped with
outboard front passenger seat
BeltAlert) to buckle their seat belts. The
BeltAlert feature is active whenever the ignition
switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition
switch is first in the START or ON/RUN position,
a chime will signal for a few seconds. If the
driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch
is first in the START or ON/RUN position the
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
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186SAFETY
(Continued)
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location
SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.

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SAFETY187
(Continued)
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection. In
side impacts, the Side Air Bags deploy
independently; a left side impact deploys the left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
WARNING! (Continued)
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.

Seat belts (and child restraints where appro -
priate) are necessary for your protection in
all collisions. They also help keep you in posi -
tion, away from an inflating Side Air Bag. To
get the best protection from the Side Air
Bags, occupants must wear their seat belts
properly and sit upright with their backs
against the seats. Children must be properly
restrained in a child restraint or booster seat
that is appropriate for the size of the child.

WARNING!

Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.

Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.

WARNING! (Continued)
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188SAFETY
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed.

The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences
a rollover or near rollover event, and deployment
is appropriate, the rollover sensing system will
deploy the side air bags and seat belt
pretensioners on both sides of the vehicle.

The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or

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SAFETY209
(Continued)
(Continued)
5. Tighten the tether straps according to the
child seat manufacturer’s instructions,
tightening the right and left tether straps
before the center tether strap.

Outboard And Center Seating Positions Shown
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown
about and possibly injured, or injure a
passenger during panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
EXHAUST GAS
WARNING!
An incorrectly anchored tether strap could
lead to increased head motion and
possible injury to the child. Use only the
anchorage position directly behind the child
seat to secure a child restraint top tether
strap.
If your vehicle is equipped with a split rear
seat, make sure the tether strap does not
slip into the opening between the seat -
backs as you remove slack in the strap.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
WARNING! (Continued)
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