display Ram 3500 2020 Owner's Guide
[x] Cancel search | Manufacturer: RAM, Model Year: 2020, Model line: 3500, Model: Ram 3500 2020Pages: 568
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GETTING TO KNOW YOUR INSTRUMENT PANEL115
Up Arrow Button
Push and release the up arrow
button to scroll upward through the
main menu items, submenu
screen, and vehicle settings.
Down Arrow Button
Push and release the down arrow
button to scroll downward through
the main menu items, submenu
screen, and vehicle settings.
Right Arrow Button
Push and release the right arrow
button to access/select the infor -
mation screens or submenu
screens of a main menu item. Push
and hold the right arrow button for two
seconds to reset displayed/selected features
that can be reset.
Left Arrow Button
Push and release the left arrow
button to access/select the infor -
mation screens, submenu screens
of a main menu item, or to return to
the main menu.
OIL LIFE RESET
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the
instrument cluster display after a single chime
has sounded, to indicate the next scheduled oil
change interval. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate,
dependent upon your personal driving style.
NOTE:
Use the steering wheel instrument cluster
display controls for the following procedure.
Oil Life Reset Procedure
1. Without pushing the brake pedal, push the ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).
2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to
access the ”Vehicle Info” screen, then scroll
up or down to select “Oil Life.” 4. Push and hold the
right arrow button to
select “Reset”.
5. Push and release the down arrow button to
select “Yes,” then push and release the
right arrow button to reset the Oil Life to
100%.
6. Push and release the up arrow button to exit
the instrument cluster display screen.
Secondary Method Of Resetting Engine Oil Life
1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).
2. Fully press the accelerator pedal, slowly, three times within ten seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return
the ignition to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
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116GETTING TO KNOW YOUR INSTRUMENT PANEL
DISPLAY MENU ITEMS
Push and release the up or down arrow button
until the desired selectable menu icon is
highlighted in the instrument cluster display.
Refer to “Instrument Cluster Display” in this
chapter for further information.
Speedometer
Push and release the up or down arrow button
until the speedometer menu item is highlighted
in the instrument cluster display. Push and
release the right arrow button to cycle the
display between mph and km/h.
Vehicle Info
Push and release the up or down arrow button
until the Vehicle Info menu item is highlighted in
the instrument cluster display. Push and
release the right arrow button to enter the
submenus items of Vehicle Info. Follow the
directional prompts to access or reset any of the
following Vehicle Info submenu items:
Tire Pressure
Coolant Temperature
Transmission Temperature — If Equipped
Oil Temperature
Oil Pressure
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Oil Life
Fuel Filter Life — If Equipped
Battery Voltage
Gauge Summary
Engine Hours
Driver Assist — If Equipped
The Driver Assist menu displays the status of
the Adaptive Cruise Control (ACC) and
LaneSense systems.
Push and release the up or down arrow button
until the Driver Assist menu is displayed in the
instrument cluster display.
Adaptive Cruise Control (ACC) Feature
The instrument cluster display displays the
current ACC system settings. The information
displayed depends on ACC system status. Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following displays in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
Push the SET + or the SET- button (located on
the steering wheel) and the following will display
in the instrument cluster display:
ACC SET
When ACC is set, the set speed will display in
the instrument cluster.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
Distance Setting Change
System Cancel
Driver Override
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GETTING TO KNOW YOUR INSTRUMENT PANEL117
System Off
ACC Proximity Warning
ACC Unavailable Warning
For further information, refer to “Adaptive
Cruise Control (ACC) — If Equipped” in “Starting
And Operating.”
LaneSense — If Equipped
The instrument cluster display displays the
current LaneSense system settings. The
information displayed depends on LaneSense
system status and the conditions that need to
be met. For further information, refer to
“LaneSense — If Equipped” in “Starting And
Operating.”
Fuel Economy
Push and release the up or down arrow button
until the Fuel Economy menu item is highlighted
in the instrument cluster display. Push and Hold
the right arrow button to reset Average Fuel
Economy.
Current Fuel Economy Gauge
Average Fuel Economy Value
Range To Empty
Trip A/Trip B
Push and release the up or down arrow button
until the Trip menu item is highlighted in the
instrument cluster display. Push and release
the right arrow button to enter the submenus of
Trip A and Trip B. The Trip A or Trip B information
will display the following:
Distance
Average Fuel Economy
Elapsed Time
Push and hold right arrow button to reset all
information.
Trailer Tow — If Equipped
Push and release the up or down arrow button
until the Trailer Tow menu item is highlighted in
the instrument cluster display. Push and
release the right arrow button and the next
screen will display the following trailer trip
information:
Trip Distance (trailer specific): Push and hold
the right arrow button to reset the distance.
Trailer Brake
Output
Type
Gain
Trailer Tire Pressure — If Equipped
Audio
Push and release the up or down arrow button
until the Audio Menu icon/title is highlighted in
the instrument cluster display. This menu will
display the audio source information, including
the Song name, Artist name, and audio source
with an accompanying graphic.
Phone Call Status
When a call is incoming, a Phone Call Status
pop-up will display on the screen. The pop-up
will remain until the phone is answered or
ignored.
NOTE:
The call status will temporarily replace the
previous media source information displayed
on the screen. When the pop-up is no longer
displayed, the display will return to the last used
screen.
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118GETTING TO KNOW YOUR INSTRUMENT PANEL
Stored Messages
Push and release the up or down arrow button
until the Messages Menu item is highlighted.
This feature shows the number of stored
warning messages. Push and release the right
or left arrow buttons to cycle through stored
messages.
Screen Setup Menu Item
Push and release the up or down arrow button
until the Screen Setup menu item is highlighted
in the instrument cluster display. Push and
release the right arrow button to enter the
Screen Setup submenu. The Screen Setup
feature allows you to change what information
is displayed in the instrument cluster as well as
the location that information is displayed.
Current Gear — If Equipped
Off (Default Setting)
On
Odometer
Unit Without Decimal (Default Setting)
Unit With Decimal Favorite Menu
Speedometer
Vehicle Info
Driver Assist (Show/Hide) — If Equipped
Fuel Economy (Show/Hide)
Trip Info (Show/Hide)
Trailer Tow (Show/Hide) — If Equipped
Audio (Show/Hide)
Messages
Screen Setup
Commercial Settings — If Equipped
NOTE:
Menus with (Show/Hide) can push the Right
arrow button to choose whether to show or hide
this menu in the instrument cluster display.
Upper Left
None
Compass (Default Setting) — If Equipped
Outside Temp — If Equipped
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip — If Equipped
Trailer Brake — If Equipped
Oil Pressure — If Equipped
Coolant Temperature — If Equipped
Oil Temperature — If Equipped
Battery Voltage — If Equipped
Transmission Temperature — If Equipped
Oil Life — If Equipped
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped
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GETTING TO KNOW YOUR INSTRUMENT PANEL121
Settings — If Equipped
Personal Settings allows the driver to set and
recall features when the transmission is in
PARK.
Push and release the up and down button until
Settings displays in the instrument cluster
display.
Follow the prompts to display and set any of the
following Vehicle Settings. NOTE:
Your vehicle may be equipped with the following
settings.
If equipped with a base radio (Non-Touch
-
screen) Vehicle Settings will be included in
the instrument cluster display.
If equipped with a Touchscreen radio, the
Vehicle Settings will be included in the radio
head unit.
Setting Names Setting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)
Language Select
LanguageEnglish, Spanish, French, Italian, German,
Dutch, Arabic
Units UnitsU.S.; Metric
ParkSense ParkSense
Front Volume — Low; Medium; High
Rear Volume — Low; Medium; High
Tilt Mirror in Reverse Tilt Mirror in ROn; Off
Rain Sensing Wipers Auto WipersOn; Off
Hill Start Assist Hill Start AssistOn; Off
Headlights Off Delay Lights Off Delay0 seconds; 30 seconds; 60 seconds;
90 seconds
Illuminated Approach Lights w/ Unlock0 seconds; 30 seconds; 60 seconds;
90 seconds
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124GETTING TO KNOW YOUR INSTRUMENT PANEL
Trailer Name Trailer Name
Trailer # (# is equal to slot position)
Boat
Car
Cargo
Dump
Equipment
Flatbed
Gooseneck
Horse
Livestock
Motorcycle
Snowmobile
Travel
Utility
5th Wheel
Compass Variance Compass Var1-15 increments of 1
Calibrate Compass Compass CalCancel; Calibrate
Fuel Saver Display Fuel SaverOn; Off
Setting NamesSetting Names Abbreviated
(Left Submenu Layer) Sub-Menus (Right Submenu Layer)
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GETTING TO KNOW YOUR INSTRUMENT PANEL125
Commercial Settings — If Equipped
Commercial Settings allows the driver to set
and recall additional features when the
transmission is in PARK (P).
Push and release the up and down button until
Commercial Settings displays in the instrument
cluster display.
Follow the prompts to enter the required PIN
and enter the Commercial Settings submenu.
Commercial Settings allows you to access the
following features (if equipped):
Backup Alarm — If Equipped
ParkSense — If Equipped
Aux Switches
PIN Setup
NOTE:
If the vehicle’s PIN is forgotten or not known,
see an authorized dealer to have the PIN reset.
DIESEL MESSAGES AND WARNINGS —
6.7L C
UMMINS DIESEL ENGINE
Diesel Particulate Filter (DPF) Messages
The Cummins diesel engine meets all diesel
emissions standards, resulting in one of the
lowest emitting diesel engines ever produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. These systems are
seamlessly integrated into your vehicle and
managed by the Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part. Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. The following messages may
display in your instrument cluster display:Perform Service
— Your vehicle will require
emissions maintenance at a set interval. To
help remind you when this maintenance is
due, the instrument cluster display will
display “Perform Service”. When the
“Perform Service” message is displayed in
the instrument cluster display it is necessary
to have the emissions maintenance
performed. Emissions maintenance may
include replacing the Closed Crankcase
Ventilation (CCV) filter element. The proce -
dure for clearing and resetting the "Perform
Service" indicator message is located in the
appropriate Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed
in the instrument cluster display if the
exhaust particulate filter reaches 80% of its
maximum storage capacity. Under conditions
of exclusive short duration and low speed
driving cycles, your Cummins diesel engine
and exhaust after-treatment system may
never reach the conditions required to
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
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126GETTING TO KNOW YOUR INSTRUMENT PANEL
remove the trapped Particulate Matter (PM).
If this occurs, the “Exhaust Filter XX% Full
Safely Drive at Highway Speeds to Remedy”
message will be displayed in the instrument
cluster display. If this message is displayed,
you will hear one chime to assist in alerting
you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel
engine and exhaust after-treatment system
to remove the trapped Particulate Matter
(PM) and restore the system to normal oper-
ating condition.
Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
Diesel Particulate Filter (DPF) is self-cleaning.
Maintain your current driving condition until
regeneration is completed.
Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed, you
will hear one chime to assist in alerting you of
this condition.
Exhaust Service Required — See Dealer Now
— This message indicates regeneration has
been disabled due to a system malfunction.
At this point the engine Powertrain Control
Module (PCM) will register a fault code, the
instrument panel will display a MIL light.
Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likelihood
of permanent damage to the after-treatment
system. If this condition is not corrected and
a dealer service is not performed, extensive
exhaust after-treatment damage can occur.
To correct this condition it will be necessary
to have your vehicle serviced by your local
authorized dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent the
diesel exhaust filter from performing it's cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and reduced
engine power. Only an authorized dealer will be
able to correct this condition.
Cold Ambient Derate Mode Messages
The vehicle will display messages when a
derate (engine power reduction) is activated to
protect the engine during start up in cold
ambient temperatures.
Engine Power Reduced During Warmup
—
This message will display during start up
when the ambient temperature is between
10°F (-12°C) and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec
(Seconds) During Warmup — This message
will display during start up when the ambient
temperature is between -10°F (-23°C) and
-25°F (-32°C).
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.
CAUTION!
See an authorized dealer, as damage to the
exhaust system could occur soon with
continued operation.
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GETTING TO KNOW YOUR INSTRUMENT PANEL127
Engine Power Reduced Up To 2 Min
(Minutes) During Warmup — This message
will display during start up when the ambient
temperature is -25°F (-32°C) and below.
Your vehicle is equipped with an engine
warm up protection feature that may limit
engine performance after cold starting at low
ambient temperatures. The length of time
engine speed is limited is dependent upon
engine coolant temperature. Engine speed
may be briefly limited to 1000 RPM after
starting with coolant temperature below
freezing conditions, and may be limited to
1000 RPM for up to approximately 2 minutes
under more severe cold conditions.
Coolant Low — This telltale will turn on to indi -
cate the vehicle coolant level is low. Refer to
“Dealer Service” in “Servicing And Mainte -
nance” for more information.
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon
— This message will
display when the low level is reached, during
vehicle start up, and with increased
frequency during vehicle operation. It will be
accompanied by a single chime. Approxi -
mately 5 gallons (19 Liters) of DEF is required
to refill the tank when this message is initially
displayed. on pickup applications, and
approximately 7 gallons (26 Liters) are
required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gallons
(7.5 Liters) of DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will contin -
uously display when the counter reaches
zero, and will be accompanied by a periodic
chime. The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel
in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle oper -
ation at a maximum speed of 5 MPH
(8 km/H).
NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 MPH
(8 km/H).
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128GETTING TO KNOW YOUR INSTRUMENT PANEL
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 MPH
(8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will display
if the DEF system has not been serviced after
the “Service DEF System – See Dealer”
message is displayed. This message will
continuously display until the mileage counter reaches zero, and will be accompanied by a
periodic chime. The message will continue to
countdown until it reaches zero unless the
vehicle is serviced. We recommend you drive
to your nearest authorized dealer and have
your vehicle serviced immediately.
NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval of less
than 40 hours, the counter may restart at the
value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 MPH upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period
of time, approximately one hour or greater.
If the system detects that the level of fuel
in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH.
Your vehicle will require towing, see an
authorized dealer for service.
NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 MPH.
Incorrect DEF Detected See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to your nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram
Active Air system that provides enhanced
performance, especially when towing under
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