Ram 3500 2020 Owner's Manual

MULTIMEDIA539

Rear Center Console Mini-USB (Type C) USB Ports
Rear Center Console Standard (Type A) USB Ports
Applicable to only Uconnect 4C/4C NAV With
8.4-inch Display, and Uconnect 4C NAV With
12-inch Display radios, different scenarios are
listed below when a non-phone device is
plugged into the smaller and larger USB Ports,
and when a phone device is plugged into the
smaller and larger USB Ports:
A new device is now connected. Previous
connection was lost.
(Phone Name) now connected. Previous
connection was lost.
Another device is in use through the same
USB port. Please disconnect the first device
to use the second device.
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
If equipped, your vehicle may also contain a
USB Port located on the top tray of the vehicles
center console.
If equipped, two Mini-USB Ports (Type C), two
Standard USB Ports (Type A), and one AUX Port
may be located to the left of the center stack,
just below the climate controls.
Center Console USB/AUX Media Hub

Some USB ports support media and charging.
You can use features, such as Apple CarPlay®,
Android Auto™, Pandora® and others while
charging your phone.
NOTE:
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
For further information, refer to the Uconnect
Owner’s Manual Supplement or visit
UconnectPhone.com.
1 — Mini-USB Type C Port #1
2 — Mini-USB Type C Port #2
1 — Standard USB Type A Port #1
2 — Standard USB Type A Port #21 — Standard USB Type A Ports
2 — Mini-USB Type C Ports
3 — AUX Port
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540MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone antenna. This
condition is not harmful to the radio. If your
radio performance does not satisfactorily
“clear” by the repositioning of the antenna, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
REGULATORY AND SAFETY
I
NFORMATION
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within
guidelines found in radio frequency safety standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.

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NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reason -
able protection against harmful interference
in a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no guar -
antee that interference will not occur in a
particular installation.
If this equipment does cause harmful inter -
ference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encour -
aged to try to correct the interference by one
or more of the following measures:
a. Increase the separation between the equipment and receiver.
b. Consult an authorized dealer or an expe -
rienced radio technician for help.
VOICE RECOGNITION QUICK TIPS
INTRODUCING UCONNECT
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV With 8.4-inch Display or
the Uconnect 4C NAV With 12-inch Display
system. If not, you have a Uconnect 4C With
8.4-inch Display system.
GET STARTED
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.

1. Visit
UconnectPhone.com
to check mobile
device and feature compatibility and to
find phone pairing instructions.

2. Reduce background noise. Wind noise and passenger conversations are examples of
noise that may impact recognition. 3. Speak clearly at a normal pace and volume
while facing straight ahead. The
microphone is located in the headliner and
aimed at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone
button, wait until after the beep, then say
your Voice Command.
5. You can interrupt the help message or system prompts by pushing the VR or Phone
button and saying a Voice Command from
current category.

Uconnect Voice Command Buttons

1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
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BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button on the steering wheel.
After the beep, say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts
again
Notice the visual cues that inform you of your
voice recognition system’s status. Cues appear
on the top of the touchscreen.

Uconnect 3 With 5-inch Display Uconnect 4/4C/4C NAV With 8.4-inch Display
Uconnect 4C NAV With 12-inch Display

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RADIO
Use your voice to quickly get to the AM, FM or
SiriusXM® Satellite Radio stations you would
like to hear. (Subscription or included
SiriusXM® Satellite Radio trial required.)
Push the VR button on the steering wheel.
After the beep, say:
“Tune to ninety-five-point-five FM”
“Tune to Satellite Channel Hits 1”
TIP:
At any time, if you are not sure of what to say or
want to learn a Voice Command, push the VR
button on the steering wheel and say “ Help.”
The system provides you with a list of
commands.
MEDIA
Uconnect offers connections via USB,
Bluetooth® and auxiliary ports (if equipped).
Voice operation is only available for connected
USB and AUX devices.
Push the VR button on the steering wheel.
After the beep, say one of the following
commands and follow the prompts to switch
your media source or choose an artist.
“ Change source to Bluetooth®”
“Change source to AUX”
“Change source to USB”
“Play artist Beethoven”; “ Play album
Greatest Hits”; “ Play song Moonlight
Sonata”; “ Play genre Classical”
TIP:

Press the Browse button on the touchscreen to
see all of the music on your USB device. Your
Voice Command must match exactly how the
artist, album, song and genre information is
displayed.

PHONE
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for mobile phone compatibility and pairing
instructions.
Push the Phone button . After the beep, say
one of the following commands:
“ Call John Smith”
“Dial 123-456-7890 and follow the system
prompts”
“ Redial (call previous outgoing phone
number)”
“ Call back (call previous incoming phone
number)”
TIP:
When providing a Voice Command, push the
Phone button and say “ Call,” then
pronounce the name exactly as it appears in
your phone book. When a contact has multiple
phone numbers, you can say “ Call John Smith
work .”
VOICE TEXT REPLY — IF EQUIPPED
Uconnect announces incoming text messages.
Push the VR button on the steering wheel or
Phone button (if enabled) and say “ Listen.”
(Must have compatible mobile phone paired to
Uconnect system.)

1. Once an incoming text message is read to
you, push the VR button
on the steering
wheel or Phone button (if enabled). After
the beep, say: “ Reply
.”

2. Listen to the Uconnect prompts. After the beep, repeat one of the predefined
messages and follow the system prompts.
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NOTE:
Only use the numbering listed, otherwise the
system does not transpose the message. TIP:
Your mobile phone must have the full imple-
mentation of the
Message Access Profile (MAP)
to take advantage of this feature. For details
about MAP, visit UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
TIP:
Voice Text Reply is not compatible with
iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send
a text message.
CLIMATE (4C/4C NAV)
Adjust vehicle temperatures hands-free and
keep everyone comfortable while you keep
moving ahead. (If vehicle is equipped with
climate control.) Push the VR button on the steering wheel.
After the beep, say one of the following
commands:
“
Set driver temperature to 70 degrees ”
“Set passenger temperature to 70 degrees ”
TIP:
Voice Command for Climate may only be used
to adjust the interior temperature of your
vehicle. Voice Command will not work to adjust
the heated seats or steering wheel if equipped.
NAVIGATION (4C NAV)
The Uconnect navigation feature helps you save
time and become more productive when you
know exactly how to get to where you want to go.

1. To enter a destination, push the VR button
on the steering wheel. After the beep,
say: “ Find address
800 Chrysler Drive
Auburn Hills, Michigan.”

2. Then follow the system prompts.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.

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TIP:
To start a POI search, push the VR button on
the steering wheel. After the beep, say: “ Find
nearest coffee shop.”
SIRI® EYES FREE — IF EQUIPPED
Siri lets you use your voice to send text
messages, select media, place phone calls and
much more. Siri uses your natural language to
understand what you mean and responds back
to confirm your requests. The system is
designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep
you can ask Siri to play podcasts and music, get
directions, read text messages and many other
useful requests.
USING DO NOT DISTURB
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you were
using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both, when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls. NOTE:
Only the beginning of your custom message
will be seen on the touchscreen.
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® MAP.
ANDROID AUTO™ — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your Android™-powered
smartphone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 or higher to one of the media USB ports,
using the factory-provided USB cable, and press
the new Android Auto™ icon that replaces your
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546MULTIMEDIA
“Phone” icon on the main menu bar to begin
Android Auto™. Push and hold the VR button on
the steering wheel, or press and hold the
“Microphone” icon within Android Auto™, to
activate Android’s™ VR, which recognizes
natural voice commands, to use a list of your
smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible smartphone running
Android™ 5.0 or higher and download app on
Google Play. Android™, Android Auto™, and
Google Play are trademarks of Google Inc.
APPLE CARPLAY® — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone
to project your iPhone® and many apps onto
your Uconnect touchscreen (smartphone’s data
plan will be used for certain apps). Connect your
iPhone® 5 or higher to one of the media USB
ports, using the Apple® factory-provided
Lightning cable, and press the new Apple
CarPlay® icon that replaces your Phone icon on
the main menu bar to begin Apple CarPlay®.
Push and hold the VR button on the steering
wheel, or press and hold the Home button
within Apple CarPlay®, to activate Siri, which
recognizes natural voice commands to use
certain iPhone’s® features such as:
Phone
Music
Messages
Maps
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

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1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
ADDITIONAL INFORMATION
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc. SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon
-
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091
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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

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