ECO mode Ram 3500 2020 Workshop Manual

SAFETY211
(Continued)
(Continued)
(Continued)
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER install
or stack an additional floor mat on top of an
existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter -
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
WARNING! (Continued)
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet
to the floor and check the floor mat
fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for inter -
ference with the accelerator, brake, or
clutch pedals then re-install the floor mats.
WARNING! (Continued)
4

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213
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belt.
The starter should not be operated for more
than 10-second intervals. Waiting a few
seconds between such intervals will protect the
starter from overheating.
AUTOMATIC TRANSMISSION
Start the engine with the transmission in PARK
position. Apply the brake before shifting into any
driving range.NOTE:
This vehicle is equipped with a transmission
shift interlocking system. The brake pedal
must be pressed to shift out of PARK.
If equipped with an 8-speed transmission,
starting the vehicle in NEUTRAL is not
possible unless the Manual Park Release has
been activated. For the Manual Park Release
operation refer to Manual Park Release in “In
Case Of Emergency”.
TIP START FEATURE
Do not
press the accelerator. Cycle the ignition
switch briefly to the START position and release
it. The starter motor will continue to run and will
automatically disengage when the engine is
running.
WARNING!
When leaving the vehicle, always make
sure the keyless ignition node is in the
"OFF" mode, remove the key fob from the
vehicle and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING! (Continued)
5

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214STARTING AND OPERATING
KEYLESS ENTER-N-GO — IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button, as long
as the Remote Start/Keyless Enter-N-Go key
fob is in the passenger compartment.
NORMAL STARTING USING ENGINE
START/S TOP B
UTTON
To Turn On The Engine Using The ENGINE
START/STOP Button

1. The transmission must be in PARK.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after
10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal. To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held
for two seconds or three short pushes in a
row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The
ignition will remain in the ACC mode until
the gear selector is in PARK and the button
is pushed twice to the OFF mode.
4. If the gear selector is not in PARK and the ENGINE START/STOP button is pushed
once with the vehicle speed above 5 mph
(8 km/h), the instrument cluster will display
a “Vehicle Not In Park ” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
NOTE:
If the gear selector is not in PARK, and the
ENGINE START/STOP button is pushed once with the vehicle speed below 5 mph (8 km/h),
the engine will shut off and the ignition will
remain in the ACC position. If vehicle speed
drops below 1.2 mph (1.9 km/h), the vehicle
may AutoPark. See AutoPark section for further
details.
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three modes:
OFF, ACC, and RUN. To change the ignition
modes without starting the vehicle and use the
accessories, follow these directions:

1. Start with the ignition in the OFF mode.

2. Push the ENGINE START/STOP button once
to place the ignition to the ACC mode.
3. Push the ENGINE START/STOP button a second time to place the ignition to the RUN
mode.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
mode.

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STARTING AND OPERATING217
(Continued)
If the engine has been flooded, it may start to
run, but not have enough power to continue
running when the ignition button/key is
released. If this occurs, continue cranking with
the accelerator pedal pushed all the way to the
floor. Release the accelerator pedal and the
ignition button/key once the engine is running
smoothly.
If the engine shows no sign of starting after a
10 second period of engine cranking with the
accelerator pedal held to the floor, wait 10 to
15 seconds, then repeat the “Normal Starting”
procedure.
COLD WEATHER OPERATION (BELOW
–22°F O
R −30°C)
To ensure reliable starting at these
temperatures, use of an externally powered
electric engine block heater (available from an
authorized dealer) is recommended.
AFTER STARTING
The idle speed is controlled automatically, and
it will decrease as the engine warms up.
STARTING THE ENGINE — DIESEL ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
The starter should not be operated for more
than 25-second intervals. Waiting a few
minutes between such intervals will protect the
starter from overheating.
AUTOMATIC TRANSMISSION
Start the engine with the transmission in the
NEUTRAL or PARK position. Apply the brake
before shifting to any driving range.
CAUTION!
To prevent damage to the starter, do not
crank the engine for more than 10 seconds at
a time. Wait 10 to 15 seconds before trying
again.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
When leaving the vehicle, always make
sure the keyless ignition node is in the
“OFF” mode, remove the key fob from the
vehicle and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
5

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218STARTING AND OPERATING
Tip Start Feature
Do not press the accelerator. Cycle the ignition
switch briefly to the START position and release
it. The starter motor will continue to run and will
automatically disengage when the engine is
running.
KEYLESS ENTER-N-GO — IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button, as long
as the Remote Start/Keyless Enter-N-Go key
fob is in the passenger compartment.
Normal Starting
Using The ENGINE START/STOP Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after
25 seconds. 4. If you wish to stop the cranking of the
engine prior to the engine starting, remove
your foot from the brake pedal and push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or
pressing the accelerator pedal.
Under cold weather conditions, the engine
may not immediately crank if the “Wait To
Start” telltale is illuminated. This is normal
operation. For vehicles equipped with
Keyless Enter-N-Go, the vehicle will automat -
ically crank when the “Wait To Start” time has
elapsed. See the section “Starting Procedure
— Engine Manifold Air Temperature 0°F to
66°F (-18°C to 19°C)” for more information.
To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode. 3. If the gear selector is not in PARK and the
ENGINE START/STOP button is pushed
once, the instrument cluster will display a
“Vehicle Not In Park” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
4. If the gear selector is in NEUTRAL, and the vehicle speed below 5 mph (8 km/h),
pushing the ENGINE START/STOP button
once will turn the engine off. The ignition will
remain in the ACC mode.

5. If the vehicle speed is above 5 mph (8 km/h), the ENGINE START/STOP button must be
held for two seconds (or three short pushes
in a row) to turn the engine off. The ignition
will remain in the ACC mode (NOT the OFF
mode) if the engine is turned off when the
transmission is not in PARK.

NOTE:
If the ignition is left in the ACC or ON/RUN
(engine not running) mode and the transmis -
sion is in PARK, the system will automatically
time out after 30 minutes of inactivity and the
ignition return to the OFF mode.

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230STARTING AND OPERATING
NOTE:
The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
BLOCK HEATER USAGE
For ambient temperatures below 0°F (-18°C),
engine block heater usage is recommended.
For ambient temperatures below –20°F
(-29°C), engine block heater usage is required.
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided. The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Fluids And Lubricants” in “Technical
Specifications”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE
The Cummins® Turbo Diesel engine does not
require a break-in period due to its construction.
Normal operation is allowed, providing the
following recommendations are followed:
Warm up the engine before placing it under
load.
Do not operate the engine at idle for
prolonged periods.
Use the appropriate transmission gear to
prevent engine lugging.
Observe vehicle oil pressure and tempera -
ture indicators.
Check the coolant and oil levels frequently.
Vary throttle position at highway speeds
when carrying or towing significant weight.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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STARTING AND OPERATING233
(Continued)
NOTE:
For optimum braking power it is recommended
to use the exhaust brake while in TOW/HAUL
mode.
The exhaust brake feature can also be used to
reduce the engine warm up time. To use the
exhaust brake as a warm-up device, the vehicle
must be stopped or moving less than 5 mph
(8 km/h), the "Exhaust Brake Indicator" must be
on, and the coolant temperature must be below
180°F (82°C) and ambient temperature below
60°F (16°C). Automatic “Smart” Exhaust Brake
Automatic “Smart” Exhaust Brake technology
delivers smoother, less aggressive exhaust
braking characteristics during downhill
descents. Although it can apply full exhaust
braking force if needed, Automatic “Smart”
Exhaust Brake may not apply obvious braking if
the vehicle speed is not increasing. Automatic
“Smart” Exhaust Brake is intended to maintain
vehicle speed, while Full Exhaust Brake is
intended to reduce vehicle speed.
Automatic “Smart” Exhaust Brake can be
enabled by pushing the exhaust brake button
(on the center stack) again anytime after the
normal Full Exhaust Brake has been turned on.
The “Exhaust Brake Indicator” in the instrument
cluster display will change from Yellow to Green
when Automatic “Smart” Exhaust Brake is
enabled. Pushing the exhaust brake button
again will toggle the exhaust brake mode to off.
AUTOMATIC TRANSMISSION WARNING!
Do not use the exhaust brake feature when
driving in icy or slippery conditions as the
increased engine braking can cause the rear
wheels to slide and the vehicle to swing
around with the possible loss of vehicle
control, which may cause an accident
possibly resulting in personal injury or death.
CAUTION!
Use of aftermarket exhaust brakes is not
recommended and could lead to engine
damage
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
5

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STARTING AND OPERATING237
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
Look at the transmission gear position
display and verify that it indicates the PARK
position (P), and is not blinking.
With brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
Apply the parking brake and shift the
transmission into PARK if you must exit the
vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving
characteristics under all normal operating
conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
refer to "Electronic Range Select [ERS]
Operation" in this section for further information
to select a lower gear range. Under these

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis
-
sion gear selector.

Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
CAUTION!
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
Before moving the transmission gear
selector out of PARK, you must start the
engine, and also press the brake pedal.
Otherwise, damage to the gear selector
could result.
WARNING! (Continued)
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage. Refer to “Recreational Towing” in
“Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency”
for further information.
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238STARTING AND OPERATING
conditions, using a lower gear range will
improve performance and extend transmission
life by reducing excessive shifting and heat
buildup.
During extremely cold temperatures (-22°F
[-30°C] or below), transmission operation may
be modified depending on engine and
transmission temperature as well as vehicle
speed. Normal operation will resume once the
transmission temperature has risen to a
suitable level.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho
-
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the transmission is in DRIVE. For
example, if you set the transmission gear limit
to 4 (FOURTH gear), the transmission will not
shift above FOURTH gear (except to prevent
engine overspeed), but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the transmission
gear selector is in DRIVE, the transmission will
operate automatically, shifting between all
available gears. Tapping the GEAR – switch (on
the steering wheel) will activate ERS mode,
display the current gear in the instrument
cluster, and set that gear as the top available

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STARTING AND OPERATING239
gear. Once in ERS mode, tapping the GEAR – or
GEAR + switch will change the top available
gear.

ERS Control

To exit ERS mode, simply push and hold the
GEAR + switch until the gear limit display
disappears from the instrument cluster.When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent
transmission shifting occurs, push the TOW/
HAUL switch to activate TOW/HAUL mode. This
will improve performance and reduce the
potential for transmission overheating or failure
due to excessive shifting.

TOW/HAUL Switch

The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that TOW/
HAUL mode has been activated. Pushing the
switch a second time restores normal
operation. Normal operation is always the
default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time
the engine is started.
SIX-SPEED AUTOMATIC TRANSMISSION
— I
F EQUIPPED
Pickup models may use either AISIN (AS69RC
HD) transmission, or the 68RFE transmission
(which has no PTO access cover).
The transmission gear position display (located
in the instrument cluster) indicates the
transmission gear range. The gear selector is
mounted on the right side of the steering
column. You must press the brake pedal to
move the gear selector out of PARK; refer to
“Brake/Transmission Shift Interlock System” in
this section. To drive, move the gear selector
from PARK or NEUTRAL to the DRIVE position.
Pull the gear selector toward you when shifting
into REVERSE or PARK, or when shifting out of
PARK.
1 — GEAR + Switch
2 — GEAR – Switch
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the vehicle
could skid, causing a collision or personal
injury.
WARNING!
Do not use the “TOW/HAUL” feature when
driving in icy or slippery conditions. The
increased engine braking can cause the rear
wheels to slide, and the vehicle to swing
around with the possible loss of vehicle
control, which may cause an accident
possibly resulting in personal injury or death.
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