service Ram 4500 Chassis Cab 2018 Owners Manual

Setting NameSelectable Options
Subscription Info Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free limited time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the SIRIUS ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
Restore Settings
After pressing the “Restore Settings” button on the touch-
screen, the following settings will be available:
Setting Name Selectable Options
Restore Settings YesCancel
NOTE:
When the “Restore Settings” feature is selected it will reset the Display, Clock, Audio, and Radio Settings to their de-
fault settings. If “Yes” is selected a pop-up will appear asking Are you sure you want to reset your settings to de-
fault?” select “Yes” to restore, or “Cancel” to exit.
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Setting NameSelectable Options
Subscription Info Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free limited time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the Sirius ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
Restore Settings
After pressing the “Restore Settings” button on the touch-
screen, the following settings will be available:
Setting Name Selectable Options
Restore Settings OKCancel
NOTE:
When the “Restore Settings” feature is selected it will reset all settings to their default settings.
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SiriusXM Guardian (4C NAV) — If Equipped
CAUTION!
Some SiriusXM Guardian services, including SOS Call
and Roadside Assistance Call will NOT work without
an operable LTE (voice/data) or 3G or 4G (data) net-
work connection compatible with your device.
NOTE: Your vehicle may be transmitting data as autho-
rized by the subscriber.
An included trial and/or subscription is required to take
advantage of the SiriusXM Guardian services in the next
section of this guide. To register with SiriusXM Guardian,
press the Apps button on the 8.4-inch touchscreen to get
started.
NOTE: SiriusXM Guardian is available only on equipped
vehicles purchased within the continental United States,
Alaska, Hawaii, and Canada. Services can only be used
where coverage is available; see coverage map for details.
SOS Call
Theft Alarm Notification
Remote Door Lock/Unlock
Uconnect 4C/4C NAV Navigation10
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Send & Go
Vehicle Finder
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn & Lights
Roadside Assistance Call
Vehicle Health Reports**
Vehicle Health Alert**
Performance Pages Plus**
**If vehicle is equipped.
Register (4C NAV)
To unlock the full potential of SiriusXM Guardian in your
vehicle, you must activate your SiriusXM Guardian ser-
vices.
1. Press the Apps icon on the bottom of your in-vehicletouchscreen.
2. Select the Activate Services icon from your list of apps. 3. Select “Customer Care” to speak with a SiriusXM
Guardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
For further information:
• U.S. residents visit: siriusxm.com/guardian
• Canadian residents visit: siriusxm.com/guardian/ca
Mobile App (4C NAV)
You’re only a few steps away from using remote com-
mands and playing your favorite music in your car.
Mobile App
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To use the Uconnect App:
•Download the Uconnect App to your mobile device.
• Press the Info button on the navigation bar at the bottom
of the app for Vehicle Info.
• Press the Remote button on the navigation bar at the
bottom of the app to Lock/Unlock, Remote Start, and
activate your horn and lights remotely.
• Press the Location button on the navigation bar at the
bottom of the app to bring up a map to locate your
vehicle or send a location to your vehicle’s navigation
system.
• Press the Settings button in the upper left corner of the
app to bring up app settings and access the Assist Call
Centers.
NOTE: For further information please visit DriveUcon-
nect.com(U.S. Residents) or DriveUconnect.ca (Canadian
Residents).
SiriusXM Travel Link (4C NAV)
Need to find a gas station, view local movie listings, check
a sports score or the 5 - day weather forecast? SiriusXM
Travel Link is a suite of services that brings a wealth of
information right to your Uconnect 4C NAV system. Push the VR button
. After the beep, say one of the
following commands:
• Show fuel prices
• Show 5 - day weather forecast
• Show extended weather
TIP: Traffic alerts are not accessible with Voice Command.
SiriusXM Travel Link
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General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Additional Information
© 2017 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc. Uconnect System Support:
•
U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400 (24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001 (English) or 1-800-387-9983 (French)
SiriusXM Guardian services support:
• U.S. residents call:1-844-796-4827
• Canadian residents call:1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
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5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may becometoo high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
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CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .506
▫ Prepare For The Appointment ..............506
▫ Prepare A List ........................ .506
▫ Be Reasonable With Requests ..............506
 IF YOU NEED ASSISTANCE ................506
▫ FCA US LLC Customer Center .............507
▫ FCA Canada Inc. Customer Center ...........507
▫ In Mexico Contact ..................... .507
▫ Puerto Rico And U.S. Virgin Islands ..........507▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................508
▫ Service Contract ...................... .508
 WARRANTY INFORMATION ...............509
 MOPARPARTS .........................509
 REPORTING SAFETY DEFECTS .............509
▫ In The 50 United States And Washington, D.C. . .509
▫ In Canada ........................... .510
 PUBLICATION ORDER FORMS .............510
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
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Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (888) 242-6342
Fax: (787) 782-3345
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