heater Ram 4500 Chassis Cab 2018 User Guide

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been con-
ceived considering vehicles with steering
wheel on the left side; it is therefore possible
that on vehicles with steering wheel on the
right side, the position or construction of
some controls is not exactly mirror-like with
respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to pre-
vent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be fol-
lowed to prevent against procedures that
could result in damage to your vehicle.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip- ment installed by van conversion/camper
manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Sec-
tion 2.1.C. Canadian residents refer to the
“What Is Not Covered” section of the War-
ranty Information book. Such equipment in-
cludes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and
service on these items, contact the appli-
cable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with
your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for
assistance in obtaining replacement docu-
ments from the applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com. This web-
site contains dimensional and technical
specifications for your vehicle. It is intended
for Second Stage Manufacturer's technical
support. For service issues, contact your au-
thorized dealer.
INTRODUCTION
2

Each stored memory setting will have an
associated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled
when the vehicle is delivered from the fac-
tory. The Easy Entry/Exit feature is enabled
(or later disabled) through the programmable
features in the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual at www.mopar.com/en-us/
care/owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
Heated Seats
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
WARNING!
• Persons who are unable to feel pain tothe skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion or other physical condition must
WARNING!
exercise care when using the seat
heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
• Do not place anything on the seat or
seatback that insulates against heat,
such as a blanket or cushion. This may
cause the seat heater to overheat. Sit-
ting in a seat that has been overheated
could cause serious burns due to the
increased surface temperature of the
seat.
Front Heated Seats
The front heated seats control buttons are
located within the climate or controls screen
of the touchscreen.
• Press the heated seat button
once to
turn the HI setting on.
• Press the heated seat button
a second
time to turn the LO setting on.
• Press the heated seat button
a third
time to turn the heating elements off. If the HI-level setting is selected, the system
will automatically switch to LO-level after
approximately 60 minutes of continuous op-
eration. At that time, the display will change
from HI to LO, indicating the change. The
LO-level setting will turn off automatically
after approximately 45 minutes.
NOTE:
The engine must be running for the heated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the heated seats can be programed to
come on during a remote start.
If your vehicle is equipped with a touchscreen,
this feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” at
www.mopar.com/en-us/
care/owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
GETTING TO KNOW YOUR VEHICLE
24

Rear Heated Seats
On some models, the two outboard seats are
equipped with heated seats. The heated seat
switches for these seats are located on the
rear of the center console.
There are two heated seat switches that allow
the rear passengers to operate the seats in-
dependently. You can choose from HI, LO or
OFF heat settings. Amber indicator lights in
each switch indicate the level of heat in use.
Two indicator lights will illuminate for HI, one
for LO and none for OFF.Push the switch once
to select HI-level heat-
ing. Push the switch a
second time to select
LO-level heating. Push
the switch a third time
to shut the heating el-
ements OFF.
NOTE:
• Once a heat setting is selected, heat will be felt within two to five minutes.
• The engine must be running for the heated seats to operate. When the HI-level setting is selected, the
heater will provide a boosted heat level dur-
ing the first four minutes of operation. Then,
the heat output will drop to the normal HI-
level. If the HI-level setting is selected, the
system will automatically switch to LO-level
after approximately 60 minutes of continu-
ous operation. At that time, the number of
illuminated LEDs changes from two to one,
indicating the change. The LO-level setting
will turn OFF automatically after approxi-
mately 45 minutes.
Ventilated Seats — If Equipped
Located in the seat cushion are small fans
that draw the air from the passenger compart-
ment and pull air through fine perforations in
the seat cover to help keep the driver and
front passenger cooler in higher ambient tem-
peratures. The fans operate at two speeds, HI
and LO.
The front ventilated seats control buttons are
located within the climate or controls screen
of the touchscreen.
• Press the ventilated seat button
once
to choose HI. • Press the ventilated seat button
a
second time to choose LO.
• Press the ventilated seat button
a third
time to turn the ventilated seat OFF.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the ventilated seats can be programed
to come on during a remote start.
If your vehicle is equipped with a touchscreen,
this feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” at
www.mopar.com/en-us/
care/owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
25

The heated steering wheel control button is
located on the center instrument panel below
the climate controls. There are also buttons
located within the climate or controls screen
of the touchscreen.
• Press the heated steering wheel button
once to turn the heating element on.
• Press the heated steering wheel button
a second time to turn the heating element
off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the heated steering wheel can be pro-
grammed to come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Set-
tings” in “Multimedia” in the Owner’s
Manual at www.mopar.com/en-us/care/
owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
WARNING!
• Persons who are unable to feel pain to the skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion, or other physical conditions must
exercise care when using the steering
wheel heater. It may cause burns even at
low temperatures, especially if used for
long periods.
• Do not place anything on the steering
wheel that insulates against heat, such
as a blanket or steering wheel covers of
any type and material. This may cause
the steering wheel heater to overheat.
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake, accelerator, and clutch pedals (if equipped) to move toward or
away from the driver to provide improved
position with the steering wheel.
The adjustable pedal switch is located to the
left side of the steering column.
• The pedals can be adjusted with the igni-
tion OFF.
• The pedals cannotbe adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following mes-
sages will appear on vehicles equipped with
an instrument cluster display if the pedals
are attempted to be adjusted when the
system is locked out: “Adjustable Pedal
Disabled — Cruise Control Engaged” or
“Adjustable Pedal Disabled — Vehicle In
Reverse”.
NOTE:
• Always adjust the pedals to a position that allows full pedal travel.
• Further small adjustments may be neces- sary to find the best possible seat/pedal
position.
29

Manual Operation Override
This system offers a full complement of
manual override features. The AUTO symbol
in the front ATC display will be turned off
when the system is being used in the manual
mode.
Operating Tips
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to pro-
vide proper corrosion protection and to pro-
tect against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and de-
froster performance, make sure the engine
cooling system is functioning properly and
the proper amount, type, and concentration
of coolant is used. Use of the Air Recircula-
tion mode during Winter months is not rec-
ommended, because it may cause window
fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for
about five minutes, in fresh air with the
blower setting on high. This will ensure ad-
equate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy, and/or humid weather. To clear
the windows, select Defrost or Mix mode and
increase the front blower speed. Do not use
the Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstruc-
tions, such as leaves. Leaves collected in the
air intake may reduce airflow, and if they
enter the plenum, they could plug the water
drains. In Winter months, make sure the air
intake is clear of ice, slush, and snow.
Cabin Air Filter
The climate control system filters out dust
and pollen from the air. Contact an autho-
rized dealer to service your cabin air filter,
and to have it replaced when needed.
HOOD
To Open The Hood
To open the hood, two latches must be re-
leased.
Hood Release Lever Location
GETTING TO KNOW YOUR VEHICLE
44

“Vehicle Not In Park” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it
could roll.
4. If the gear selector is in NEUTRAL, and the vehicle speed below 5 mph (8 km/h),
pushing the START/STOP button once will
turn the engine off. The ignition will re-
main in the ACC mode.
5. If the vehicle speed is above 5 mph (8 km/ h), the ENGINE START/STOP button must
be held for two seconds (or three short
pushes in a row) to turn the engine off.
The ignition will remain in the ACC mode
(NOT the OFF mode) if the engine is
turned off when the transmission is not in
PARK.
NOTE:
If the ignition is left in the ACC or ON/RUN
(engine not running) mode and the transmis-
sion is in PARK, the system will automatically
time out after 30 minutes of inactivity and
the ignition return to the OFF mode. ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three
positions, OFF, ACC, RUN. To change the
ignition switch positions without starting the
vehicle and use the accessories follow these
steps:
1. Starting with the ignition in the OFF
position:
2. Push the ENGINE START/STOP button once to change the ignition to the ACC
position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the
RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
position.Keyless Enter-N-Go Starting Procedure —
Engine Manifold Air Temperature 0° F To
66° F (–18° C to 19° C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the en-
gine manifold air temperature. Refer to “In-
strument Cluster Display” in “Getting To
Know Your Instrument Panel” for further in-
formation. When engine temperatures fall
below 66°F (19°C) the “Wait To Start Light”
will remain on indicating the intake manifold
heater system is active.
Follow the steps in the “Normal Starting”
procedure except:
1. Pushing the engine start button with thedriver’s foot on the brake will move the
ignition from OFF or ACC to RUN, and will
illuminate the "Wait To Start" telltale. The
engine will not immediately crank, this is
normal operation.
2. The “Wait To Start" telltale will remain on for a period of time that varies depending
on the engine temperature.
123

3. While the "Wait to Start" telltale is on, theinstrument cluster will additionally dis-
play a gauge or bar whose initial length
represents the full "Wait to Start" time
period. Its length will decrease until it
disappears when the "Wait to Start" time
has elapsed.
CAUTION!
If the “Water in Fuel Indicator Light” re-
mains on, DO NOT START engine before
you drain the water from the fuel filters to
avoid engine damage. Refer to “Draining
Fuel/Water Separator Filter” in “Dealer
Service” under “Servicing And Mainte-
nance” for further information.
4.
After the engine “Wait To Start” telltale goes
off, the engine will automatically crank.
CAUTION!
Do not crank engine for more than 15 seconds
at a time or starter motor damage may result.
Turn the ignition switch to the OFF position
and wait at least two minutes for the starter to
cool before repeating start procedure.
5. After engine start-up, check to see that there is oil pressure.
6. Allow the engine to idle about three min- utes until the manifold heaters have com-
pleted the post-heat cycle.
7. Release the parking brake and drive.
NOTE:
• Engine idle speed will automatically in- crease to 1,000 RPM and engage the Vari-
able Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
• The engine may not automatically crank after the engine "Wait To Start" telltale goes
off if a door or the hood is ajar.
• If the engine stalls, or if the ignition switch is left ON for more than two minutes after
the “Wait To Start Light” goes out, reset the
grid heaters by turning the ignition switch
to the OFF position for at least five seconds
and then back ON. Repeat steps 1 through
7 of “Keyless Enter-N-Go Starting Proce-
dure – Engine Manifold Air Temperature
Below 66° F (19° C).”Extreme Cold Weather
The Cummins diesel engine is equipped with
several features designed to assist cold
weather starting and operation:
• The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter.
It requires a 110–115 Volt AC electrical
outlet with a grounded, three-wire exten-
sion cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not
equipped, heater cords are available from
your authorized Mopar dealer.
• A 12 Volt heater built into the fuel filter housings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
• A heated intake air system both improves engine starting and reduces the amount of
white smoke generated by a warming
engine.
STARTING AND OPERATING
124

NORMAL OPERATION — 6.7L DIESEL
ENGINE
Observe the following when the engine is
operating.
• All message center lights are off.
• Malfunction Indicator Light (MIL) is off.
• Engine oil pressure is above 10 psi(69 kPa) at idle.
• Voltmeter operation:
The voltmeter may show a gauge fluctuation
at various engine temperatures. This cycling
operation is caused by the post-heat cycle of
the intake manifold heater system. The num-
ber of cycles and the length of the cycling
operation is controlled by the engine control
module. Post-heat operation can run for sev-
eral minutes, and then the electrical system
and voltmeter needle will stabilize.
The cycling action will cause temporary dim-
ming of the headlamps, interior lamps, and
also a noticeable reduction in blower motor
speed.
Cold Weather Precautions
Operation in ambient temperature below
32°F (0°C) may require special consider-
ations. The following charts suggest these
options:
Winter Front Cover Usage
A winter front or cold weather cover is to be
used in ambient temperatures below 32°F
(0°C), especially during extended idle condi-
tions. This cover is equipped with four flaps
for managing total grille opening in varying
ambient temperatures. If a winter front or
cold weather cover is to be used the flaps
should be left in the full open position to
allow air flow to the charge air cooler and
automatic transmission oil cooler. When am-
bient temperatures drop below 0°F (-17°C)
the four flaps need to be closed. A suitable
cold weather cover is available from your
Mopar dealer.
Engine Idling
Avoid prolonged idling, long periods of idling
may be harmful to your engine because com-
bustion chamber temperatures can drop so low that the fuel may not burn completely.
Incomplete combustion allows carbon and
varnish to form on piston rings, engine valves,
and injector nozzles. Also, the unburned fuel
can enter the crankcase, diluting the oil and
causing rapid wear to the engine.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than 2 hours, the system will automati-
cally enter an emissions operating mode that
will increase the engine idle speed to
900 RPM (1050 RPM for Chassis Cab).
While in this mode, which is designed to help
maintain the diesel particulate filter, the en-
gine idle speed will return to normal when the
brake pedal is applied. A small change in
engine tone or a slight change in engine
performance while accelerating may also be
noticeable at speeds below 20 mph
(32 kmh). This operating mode may last for
up to an hour of idle time, or around 20 min-
utes of driving time.
Your truck may have been ordered with an
optional voltage monitoring idle up feature. If
a load is placed on the electrical system while
the truck is in park, this feature will attempt
125

The DEF injection system consists of the
following components:
• DEF tank
• DEF pump
• DEF injector
• Electronically-heated DEF lines
• DEF control module
• NOx sensors
• Temperature sensors
• SCR catalyst
• UQS Sensor
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
system messages and warnings.
NOTE:
• Your vehicle is equipped with a DEF injec-tion system. You may occasionally hear an
audible clicking noise. This is normal op-
eration.
• The DEF pump will run for a period of time after engine shutdown to purge the DEF
system. This is normal operation.Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a
very stable product with a long shelf life. If
DEF is kept in temperatures between 10° and
90°F (-12° and 32°C), it will last a minimum
of one year.
DEF is subject to freezing at the lowest tem-
peratures. For example, DEF may freeze at
temperatures at or below 12° F (-11° C). The
system has been designed to operate in this
environment.
NOTE:
When working with DEF, it is important to
know that:
• Any containers or parts that come into con-tact with DEF must be DEF compatible
(plastic or stainless steel). Copper, brass,
aluminum, iron or non-stainless steel
should be avoided as they are subject to
corrosion by DEF.
• If DEF is spilled, it should be wiped up completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument
cluster) will display the level of DEF remain-
ing in the tank. Refer to “Instrument Cluster”
and “Instrument Cluster Descriptions” in
“Getting To Know Your Instrument Panel” for
further information.
NOTE:
• Driving conditions (altitude, vehicle speed,load, etc.) will effect the amount of DEF
that is used in your vehicle.
• Another factor is that outside temperature can affect DEF consumption. In cold con-
ditions, 12° F (-11° C) and below, the DEF
gauge needle can stay on a fixed position
and may not move for extended periods of
time. This is a normal function of the sys-
tem.
• There is an electric heater inside the DEF tank that automatically works when neces-
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws.
STARTING AND OPERATING
140

DEF Fill Procedure
NOTE:
Refer to “Fluids And Lubricants” in “Techni-
cal Specifications” for the correct fluid type.
1. Remove cap from DEF tank (located ondrivers side of the vehicle or in fuel door). 2. Insert DEF fill adapter/nozzle into DEF
tank filler neck.
NOTE: • The DEF gauge may take up to five seconds to update after adding a gallon
or more of Diesel Exhaust Fluid (DEF)
to the DEF tank. If you have a fault
related to the DEF system, the gauge
may not update to the new level. See
your authorized dealer for service.
• The DEF gauge may also not immedi- ately update after a refill if the tempera-
ture of the DEF fluid is below 12F
(-11C). The DEF line heater will possi-
bly warm up the DEF fluid and allow the
gauge to update after a period of run
time. Under very cold conditions, it is
possible that the gauge may not reflect
the new fill level for several drives.
CAUTION!
•To avoid DEF spillage, and possible dam-
age to the DEF tank from overfilling, do
not “top off” the DEF tank after filling.
• DO NOT OVERFILL. DEF will freeze be- low 12ºF (-11ºC). The DEF system is
designed to work in temperatures below
the DEF freezing point, however, if the
tank is overfilled and freezes, the system
could be damaged.
• When DEF is spilled, clean the area immediately with water and use an ab-
sorbent material to soak up the spills on
the ground.
• Do not attempt to start your engine if DEF is accidentally added to the diesel
fuel tank as it can result in severe dam-
age to your engine, including but not
limited to failure of the fuel pump and
injectors.
Diesel Exhaust Fluid (DEF) Filler Location
141