maintenance RAM CHASSIS CAB 2021 Owners Manual

SERVICING AND MAINTENANCE427
STORING THE VEHICLE
If you are storing your vehicle for more than
three weeks, we recommend that you take the
following steps to minimize the drain on your
vehicle's battery:
Disconnect the negative cable from battery.

Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for
about five minutes in the fresh air and high
blower setting. This will ensure adequate
system lubrication to minimize the possibility
of compressor damage when the system is
started again.

BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according
to geographic locations and usage. Chemicals
that make roads passable in snow and ice and
those that are sprayed on trees and road
surfaces during other seasons are highly corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the
vehicle is operated, extreme hot or cold weather
and other extreme conditions will have an
adverse effect on paint, metal trim, and
underbody protection.
The following maintenance recommendations
will enable you to obtain maximum benefit from
the corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or
removal of paint and protective coatings from
your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation.
Stone and gravel impact.
Insects, tree sap and tar.
Salt in the air near seacoast localities.
Atmospheric fallout/industrial pollutants.
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less
susceptible to stone breakage than glass
headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures
must be followed.
To minimize the possibility of scratching the
lenses and reducing light output, avoid wiping
with a dry cloth. To remove road dirt, wash with
a mild soap solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive
material to clean the lenses.
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428SERVICING AND MAINTENANCE
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish.
Use precautions to not scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
CAUTION!
Do not use abrasive or strong cleaning
materials such as steel wool or scouring
powder that will scratch metal and painted
surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE429
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the
following manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar Total Clean, or
a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove
soap residue.
Do not use any harsh solvents or any other
form of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with
chemical solvents or abrasive cleaners.
This will weaken the fabric. If the belts need cleaning, use a mild soap
solution or lukewarm water. Do not remove the
belts from the vehicle to wash them. Dry with a
soft cloth.
Sun damage can also weaken the fabric.
Replace the belts if they appear frayed or worn
or if the buckles do not work properly.
NOTE:
If the belts retract slowly, inspect the upper
turning loop for soiling. If soiling is present,
clean with a wet soft cloth until all residue is
removed.
PLASTIC AND COATED PARTS
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol
content or abrasive cleaners. If soap is used,
wipe clean with a clean damp cloth. Dry with a
soft cloth.
WARNING!
A frayed or torn belt could rip apart in a
collision and leave you with no protection.
Inspect the belt system periodically, checking
for cuts, frays, or loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system. Seat belt
assemblies must be replaced after a collision
if they have been damaged (i.e., bent
retractor, torn webbing, etc.).
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani
-
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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430SERVICING AND MAINTENANCE
LEATHER SURFACES
Mopar Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and
damage the leather upholstery and should be
removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and
Mopar Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid.
Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based
cleaners to clean your leather upholstery.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom
-
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

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445
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS

If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation
with the service advisor and list the items in order of
priority. At many authorized dealers, you may obtain
a rental vehicle (additional charges may apply).
If you need a rental, it is advisable to make these
arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer’s service manager first.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance. If an authorized dealer is
unable to resolve the concern, you may contact
the FCA US LLC's Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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450
INDEX
 Pair (Link) Uconnect Phone To A Mobile
Phone............................................................ 260 WARRANTY INFORMATION...................... 447
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.................................... 164, 166Adding Engine Coolant (Antifreeze)............... 384Adding Fuel.................................................... 196Additives, Fuel............................................... 434Adjust Down........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 40Advance Phone Connectivity......................... 266Air BagAir Bag Operation...................................... 305Air Bag Warning Light................................ 303Enhanced Accident Response......... 310, 352Event Data Recorder (EDR)....................... 352If Deployment Occurs................................ 309Knee Impact Bolsters................................ 305Maintaining Your Air Bag System.............. 311Maintenance............................................. 311
Redundant Air Bag Warning Light............. 303Transporting Pets..................................... 330Air Bag Light................................ 107, 303, 331Air Cleaner, Engine (Engine Air Cleaner
Filter)................................................... 369, 391Air Conditioner Maintenance........................ 371Air Conditioner Refrigerant.................. 371, 372Air Conditioner System................................. 371Air Conditioning................................................ 62Air Conditioning Filter....................................... 65Air Conditioning System................................... 64Air Conditioning, Operating Tips....................... 65Air Filter........................................................ 369Air PressureTires......................................................... 415AlarmSecurity Alarm....................................23, 108Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant).......................... 384Capacities................................................. 439Disposal................................................... 385Anti-Lock Brake System (ABS)...................... 273Anti-Lock Warning Light................................ 113Assist, Hill Start............................................. 280Audio Settings............................................... 253Audio Systems (Radio).................................. 220
Auto Down Power Windows..............................77Automatic Door Locks......................................28Automatic Headlights.......................................52Automatic Temperature Control (ATC)..............64Automatic Transmission....................... 141, 389Adding Fluid.............................................. 389Fluid And Filter Change............................. 389Fluid Change............................................. 389Fluid Level Check............................. 387, 388Fluid Type........................................ 390, 444Shifting..................................................... 146Special Additives...................................... 387Automatic Transmission Limp Home Mode... 145AutoPark....................................................... 120AUX Camera......................................... 188, 194Auxiliary Driving Systems.............................. 281Axle Fluid.....................................390, 391, 444Axle Lubrication................................... 390, 391
B
Back-Up......................................................... 186Back-Up Camera........................................... 186Battery................................................. 108, 366Blanket..................................................... 130Charging System Light.............................. 108Keyless Key Fob Replacement....................16Battery Saver Feature......................................54

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452 Diesel Exhaust Brake
.................................... 138Diesel Fuel..................................................... 436Diesel Fuel Requirements............................. 436Diesel Fuel System, Re-Priming..................... 378Differential, Limited Slip................................ 162Dipsticks Power Steering.......................................... 163Disabled Vehicle Towing................................ 350Disc Drive...................................................... 255Disconnecting................................................ 262DisposalAntifreeze (Engine Coolant)....................... 385Disturb........................................................... 265Door Ajar........................................................ 110Door Ajar Light............................................... 110Door LocksAutomatic.................................................... 28Doors............................................................... 24Draining Fuel/Water Separator Filter............ 375Driver Memory Presets.................................. 253Driver’s Seat Back Tilt..................................... 33DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................................... 218Dual Rear Wheels....................... 342, 425, 432
E
Electric Brake Control System....................... 274Anti-Lock Brake System............................. 273Electronic Roll Mitigation................. 275, 281
Electrical Power Outlets................................... 73Electronic Range Select (ERS)............. 145, 150Electronic Stability Control (ESC).................. 275Electronic Throttle Control Warning Light...... 109Electronically Shifted Transfer Case.... 153, 156Emergency Braking....................................... 137Emergency, In Case OfFreeing Vehicle When Stuck..................... 349Hazard Warning Flasher........................... 334Jacking..................................................... 339Jump Starting........................................... 344Emission Control System Maintenance........ 117Engine.................................................. 364, 365Air Cleaner................................................ 369Block Heater............................................. 125Break-In Recommendations............ 136, 137Compartment........................................... 365Compartment Identification...................... 364Coolant (Antifreeze).................................. 440Exhaust Gas Caution................................ 333Fails To Start............................................ 121Flooded, Starting...................................... 121Fuel Requirements................................... 433Identification............................................ 365Idling........................................................ 131Jump Starting........................................... 344Oil.................................................... 368, 440Oil Filler Cap............................................. 364Oil Filter.................................................... 369
Oil Reset......................................................91Oil Selection.............................................. 368Oil Synthetic.............................................. 368Overheating.............................................. 346Runaway................................................... 195Starting..................................................... 119Enhanced Accident Response
Feature................................................ 310, 352Entry System, Illuminated................................56Ethanol.......................................................... 434Exhaust Brake............................................... 138Exhaust Gas Cautions................................... 333Exhaust System..........................333, 382, 391Exterior Lighting...............................................50Exterior Lights........................................ 50, 332
F
FiltersAir Cleaner
................................................ 369Air Conditioning................................. 65, 372Engine Fuel...................................... 375, 440Engine Oil........................................ 369, 440Engine Oil Disposal................................... 369FlashersTurn Signals.............................. 54, 115, 332Flash-To-Pass...................................................52Flat Tire Stowage.......................................... 343Fluid Capacities............................................ 439Fluid Leaks.................................................... 332

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454 J
Jack Location
................................................. 339Jack Operation............................................... 339Jacking And Tire Changing............................. 339Jump Starting................................................ 344
K
Key Fob Programming Additional Key Fobs
.............. 17Key Fob Battery Service (Remote
Keyless Entry).................................................. 16Key Fob Programming (Remote
Keyless Entry).................................................. 17Keyless Enter-N-Go........................26, 118, 123Passive Entry............................................... 26Keys................................................................. 15
L
Lane Change And Turn Signals........................ 54Lane Change Assist......................................... 54LaneSense.................................................... 183Latches.......................................................... 332Hood........................................................... 79Lead Free Gasoline........................................ 433Leaks, Fluid................................................... 332Life Of Tires................................................... 417Light Bulbs........................................... 332, 401
Lights............................................................ 332Air Bag.................................... 107, 303, 331Automatic High Beam.................................. 52Brake Assist Warning............................... 277Brake Warning.......................................... 107Bulb Replacement.................................... 401Cab Top Clearance................................... 405Cargo........................................................... 54Center Mounted Stop............................... 405Courtesy/Reading....................................... 55Cruise....................................................... 115Daytime Running......................................... 51Electronic Stability Program(ESP) Indicator............................................... 108Exterior...............................................50, 332Fog........................................................... 404Four Wheel Drive Indicator....................... 162Hazard Warning Flasher........................... 334Headlights............................................ 50, 52High Beam................................................... 51Hill Descent Control Indicator................... 278Illuminated Entry......................................... 56Interior......................................................... 55Lights On Reminder..................................... 53Low Fuel................................................... 111Malfunction Indicator (Check Engine)....... 110Park.......................................................... 115Passing........................................................ 52
Seat Belt Reminder.................................. 107Security Alarm.......................................... 108Service...................................................... 401Traction Control........................................ 277Transfer Case........................................... 162Turn Signals..................... 54, 115, 332, 402Warning Instrument Cluster Descriptions................................ 108, 115Limited-Slip Differential....................... 162, 391Load Shed Battery Saver Mode..................... 105Load Shed Battery Saver On......................... 105Load Shed Electrical Load Reduction........... 105Load Shed Intelligent Battery Sensor............ 105Loading Vehicle............................................. 199Tires.......................................................... 411LocksAutomatic Door............................................28Child Protection...........................................28Power Door..................................................25Low Tire Pressure System............................. 284Lubrication, Body.......................................... 380Lug Nuts/Bolts..................................... 342, 432
M
Maintenance Free Battery............................ 366Maintenance Plan......................................... 359Maintenance Schedule............... 353, 357, 359Malfunction Indicator Light (Check Engine).. 110

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455
Manual Park Release
............................................. 348Service...................................................... 448Media Hub....................................................... 72Media Mode.................................................. 255Memory Seat................................................... 32Memory Settings............................................. 32Methanol....................................................... 434Mirrors............................................................. 41Electric Powered......................................... 44Heated........................................................ 46Memory....................................................... 32Outside........................................................ 44Rearview..................................... 41, 42, 335Trailer Towing.............................................. 46Modifications/AlterationsVehicle........................................................ 10Monitor, Tire Pressure System....................... 284Mopar Parts................................................... 447MP3 Control.................................................... 72Multi-Function Control Lever............................ 51
N
Navigation System (Uconnect GPS)............... 186New Vehicle Break-In Period................ 136, 137Noise ControlMaintenance............................................. 391Tampering Prohibited................................ 392Noise Emission Warranty..................... 391, 392
O
Occupant Restraints..................................... 292Octane Rating, Gasoline (Fuel)..................... 433Oil Change Indicator..................................... 357Oil Filter, Change.......................................... 369Oil Filter, Selection........................................ 369Oil Pressure Light.......................................... 108Oil Reset.......................................................... 91Oil, Engine............................................ 368, 440Capacity.................................................... 439Dipstick.................................................... 366Disposal................................................... 369Filter................................................ 369, 440Filter Disposal........................................... 369Identification Logo.................................... 368Materials Added To.................................. 368Pressure Warning Light............................ 108Recommendation..................................... 368Synthetic.................................................. 368Onboard Diagnostic System.......................... 116Operating Precautions.................................. 116Operator ManualOwner's Manual........................................ 448Outside Rearview Mirrors................................ 44Overdrive...................................................... 151Overdrive OFF Switch.................................... 151Overheating, Engine...................................... 346
P
Paint Care..................................................... 427Pair (Link) Uconnect Phone To A Mobile
Phone .................................................... 260Parking Brake............................................... 137ParkSense System, Rear............................... 177Passive Entry....................................................26Pedals, Adjustable...........................................40Pets............................................................... 330Phone Mode.................................................. 258Placard, Tire And Loading Information.......... 411Power
Distribution Center (Fuses)....................... 395Door Locks...................................................25Mirrors.........................................................44Outlet (Auxiliary Electrical Outlet)..........73, 74Seats...........................................................35Sliding Rear Window....................................78Steering............................................. 44, 163Take-Off Adapter....................................... 163Take-Off Operation.................................... 163Windows......................................................76Power SeatsDown...........................................................35Forward.......................................................35Rearward.....................................................35Recline.........................................................35Tilt................................................................35Up................................................................35
11

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456 Power Steering Fluid
...................................... 444Pregnant Women And Seat Belts...................300Preparation For Jacking................................. 339Presets.......................................................... 253PTO (Power Take-Off)..................................... 163
R
Radial Ply Tires.............................................. 416Radiator Cap (Coolant Pressure Cap).. 384, 385Radio Presets...................................................... 253Radio Controls............................................... 247Radio Mode................................................... 247Radio Operation.................................. 247, 269Radio Remote Controls.................................. 247Rain Sensitive Wiper System........................... 58Rear Axle (Differential)......................... 390, 391Rear Camera................................................. 189Rear ParkSense System................................ 177Rear Window, Sliding....................................... 78Recreational Towing...................................... 214Shifting Into Transfer Case Neutral (N)..... 216Shifting Out Of Transfer Case Neutral (N).. 217Reformulated Gasoline.................................. 433Refrigerant.................................................... 372Release, Hood................................................. 79Reminder, Seat Belt...................................... 294Remote Keyless Entry...................................... 15Programming Additional Key Fobs.............. 17Remote Sound System (Radio) Control......... 247
Remote Start (Diesel)...................................... 22Remote Start (Gasoline).................................. 20Remote StartingExit Remote Start Mode.............................. 21Replacement Bulbs...................................... 401Replacement Tires........................................ 417Reporting Safety Defects.............................. 447Resetting Perform Service Indicator............. 358Restraints, Child........................................... 312Restraints, Head.............................................. 38Rotation, Tires.............................................. 424
S
Safety........................................................... 246Safety Checks Inside Vehicle........................ 330Safety Checks Outside Vehicle..................... 332Safety Defects, Reporting............................. 447Safety Features............................................. 246Safety Information, Tire................................ 406Safety Tips.................................................... 330Safety, Exhaust Gas...................................... 333Satellite Radio.............................................. 249Saved Radio Stations................................... 253Schedule, Maintenance................................ 353Seat BeltAutomatic Locking Retractor (ALR)........... 301Seat Belt Reminder....................................... 107Seat Belts............................................ 293, 330Adjustable Shoulder Belt.......................... 297
Adjustable Upper Shoulder Anchorage..... 297Adjustable Upper Shoulder Belt Anchorage............................................ 297Child Restraints........................................ 312Extender................................................... 299Front Seat........................................ 293, 296Inspection................................................. 330Lap/Shoulder Belt Operation.................... 296Lap/Shoulder Belt Untwisting................... 297Operating Instructions.............................. 296Pregnant Women...................................... 300Reminder.................................................. 294Seat Belt Extender.................................... 299Seat Belt Reminder.................................. 294Untwisting Procedure................................ 297Seat Belts Maintenance................................ 429Seats.................................................. 33, 34, 35Adjustment...........................................33, 35Easy Entry....................................................36Folding Floor................................................70Head Restraints...........................................38Memory.......................................................32Power...........................................................35Rear Folding................................................33Tilting...........................................................33Security Alarm........................................ 23, 108Selection Of Coolant (Antifreeze).................. 440Sentry Key (Immobilizer)..................................17Service Assistance........................................ 445Service Contract............................................ 446

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