stop start RAM CHASSIS CAB 2021 Owner's Manual

142STARTING AND OPERATING
(Continued)
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pressing the GEAR -/GEAR + switches (on the
steering wheel) while in the DRIVE position will
select the highest available transmission gear,
and will display that gear limit in the instrument
cluster as 1, 2, 3, etc Úpage 145. Some
models will display both the selected gear limit,
and the actual current gear, while in ERS mode.

Electronic Transmission Gear Selector
Gear Ranges
Do not press the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward
the curb on a downhill grade and away from the
curb on an uphill grade. NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.

21_DPF_OM_EN_USC_t.book Page 142

STARTING AND OPERATING143
(Continued)
(Continued)

The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position
indicator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indi
-
cated, before exiting the vehicle.

It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, and turn the igni -
tion OFF. When the ignition is in the OFF
mode, the transmission is locked in PARK,
securing the vehicle against unwanted
movement.

When exiting the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob
from the vehicle, and lock the vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

WARNING! (Continued)
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls,
or move the vehicle.
CAUTION!
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
Before moving the transmission gear
selector out of PARK, you must start the
engine, and also press the brake pedal.
Otherwise, damage to the gear selector
could result.
WARNING! (Continued)
4

21_DPF_OM_EN_USC_t.book Page 143

144STARTING AND OPERATING
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
Look at the transmission gear position
display and verify that it indicates the PARK
position (P), and is not blinking.
With brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)

Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears.When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
to select a lower gear range
Úpage 145. Under
these conditions, using a lower gear range will
improve performance and extend transmission
life by reducing excessive shifting and heat
build-up.
During extremely cold temperatures
(-22°F [-30°C] or below), transmission
operation may be modified depending on
engine and transmission temperature as
well as vehicle speed. Normal operation will
resume once the transmission temperature
has risen to a suitable level.
WARNING!

Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose
control of the vehicle and have a collision.

CAUTION!

Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.

For Towing A Disabled Vehicle Ú page 350.
For Recreational Towing Ú page 215.

21_DPF_OM_EN_USC_t.book Page 144

STARTING AND OPERATING145
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions.
If a condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).
1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.

6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.

NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
limit the highest available gear when the
transmission is in DRIVE. For example, if you set
the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear
(except to prevent engine overspeed), but will
shift through the lower gears normally.

You can switch between DRIVE and ERS mode at
any vehicle speed. When the transmission gear
selector is in DRIVE, the transmission will operate
automatically, shifting between all available
gears. Tapping the GEAR – switch (on the
steering wheel) will activate ERS mode, display
the current gear in the instrument cluster, and
set that gear as the top available gear. Once in
ERS mode, tapping the GEAR – or GEAR + switch
will change the top available gear.

4

21_DPF_OM_EN_USC_t.book Page 145

STARTING AND OPERATING147
(Continued)
The electronically-controlled transmission
provides a precise shift schedule. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE shift positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pushing the ERS (-/+) switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster
as 1, 2, 3, etc Ú page 150. Some models will
display both the selected gear limit, and the
actual current gear, while in ERS mode.Gear Ranges
Do not press the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the
gear selector out of PARK. As an added
precaution, turn the front wheels toward the
curb on a downhill grade and away from the
curb on an uphill grade. NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.

Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans -
mission is in PARK before exiting the vehicle.

4

21_DPF_OM_EN_USC_t.book Page 147

148STARTING AND OPERATING
(Continued)
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
When shifting into PARK, pull the gear
selector toward you and move it all the way
counterclockwise until it stops.
Release the gear selector and make sure it is
fully seated in the PARK gate.
Look at the transmission gear position
display and verify that it indicates the PARK
position (P).
With brake pedal released, verify that the
gear selector will not move out of PARK.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the key fob. When the
ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when
the ignition is in the OFF mode), the trans -
mission is locked in PARK, securing the
vehicle against unwanted movement.
WARNING! (Continued)
When leaving the vehicle, always make
sure the ignition is in the OFF mode,
remove the key fob from the vehicle, and
lock the vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition (in a
vehicle equipped with Keyless Enter-N-Go)
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)CAUTION!
Before moving the transmission gear
selector out of PARK, you must turn the igni -
tion to the ON/RUN mode, and also press
the brake pedal. Otherwise, damage to the
gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.

21_DPF_OM_EN_USC_t.book Page 148

STARTING AND OPERATING149
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply
the parking brake and shift the transmission
into PARK if you must exit the vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
to select a lower gear range
Úpage 150. Under
these conditions, using a lower gear range will
improve performance and extend transmission
life by reducing excessive shifting and heat
buildup.

If the transmission temperature exceeds normal
operating limits, the powertrain controller will
modify the transmission shift schedule and
expand the range of torque converter clutch
engagement. This is done to prevent
transmission damage due to overheating.
If the transmission becomes extremely hot or is
in danger of overheating, the “Transmission
Temperature Warning Light” may illuminate and
the transmission may operate differently until
the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer
up a steep grade, or in stop-and-go traffic)
during hot weather. In these conditions, torque
converter slip can impose a significant addi
-
tional heat load on the cooling system. Down -
shifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to
NEUTRAL (when stopped in heavy traffic) can
help to reduce this excess heat generation.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves
warm-up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm Ú page 151.
WARNING!

Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose
control of the vehicle and have a collision.

CAUTION!

Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.

For Towing A Disabled Vehicle Ú page 350.
For Recreational Towing Ú page 215.
4

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150STARTING AND OPERATING
On trucks with AS66RC or AS69RC
transmission, FIFTH and SIXTH gears may
be inhibited briefly on cold starts below
41°F (5°C), and during very cold temperatures
(-4°F [-20°C] or below), operation may briefly
be limited to third gear only. During this
condition, the ability of the vehicle to accelerate
under heavily loaded conditions may be
reduced. In all cases, normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions.
If a condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless
of which forward gear is selected. If an
AS66RC/AS69RC equipped truck enters Limp
Home Mode at highway speeds, it will initially
engage FIFTH gear, until the vehicle slows to
a speed where THIRD gear can be engaged.
PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows the vehicle to be driven to an authorized dealer
for service without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.

6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.

NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
limit the highest available gear when the
transmission is in DRIVE. For example, if you set
the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear,
but will shift through the lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the gear selector is
in the DRIVE position, the transmission will
operate automatically, shifting between all
available gears. Tapping the ERS (-) switch will
activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping
(-) or (+) will change the top available gear.

21_DPF_OM_EN_USC_t.book Page 150

154STARTING AND OPERATING
This electronically shifted transfer case is
designed to be driven in the two-wheel drive
position (2WD) for normal street and highway
conditions on dry hard surfaced roads. Driving
the vehicle in two-wheel drive will have greater
fuel economy benefits as the front axle is not
engaged in two-wheel drive.
When additional traction is required, the
transfer case 4WD High and 4WD Low positions
can be used to maximize torque to the front
driveshaft, forcing the front and rear wheels to
rotate at the same speed. This is accomplished
by pushing the desired position on the
four-wheel drive control switch.
For specific shifting instructions Ú page 159.
The 4WD High and 4WD Low positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD High and 4WD Low positions
on dry, hard surfaced roads may cause increased
tire wear and damage to the driveline
components.

NOTE:

The transfer case Neutral button is located in the
center of the four-wheel drive Control Switch and
is pushed by using a ballpoint pen or similar
object. The transfer case Neutral position is to be
used for recreational towing only

Ú
page 214.

Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights
(4WD High and 4WD Low) are located in the
instrument cluster and indicate the current and
desired transfer case selection. When you
select a different transfer case position, the
indicator lights will do the following:
If All Of The Following Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the
shift. 3. When the shift is complete, the indicator
light for the selected position will stop
flashing and remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:

1. The indicator light for the current position will remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry
the selection, push the current position, wait
five seconds, and retry selection Ú page 159.
The “SVC 4WD Warning Light” monitors the
electronically shifted four-wheel drive system.
If this light remains on after engine start up or
illuminates during driving, it means that the
four-wheel drive system is not functioning
properly and that service is required.

The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.

WARNING! (Continued)

21_DPF_OM_EN_USC_t.book Page 154

STARTING AND OPERATING155
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning. This could
cause damage to driveline components.

When operating your vehicle in 4WD Low, the
engine speed is approximately three times that of
the two-wheel drive or 4WD High positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).

Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met,
the transfer case will not shift. The position
indicator light for the previous position will
remain on and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met.
If all the requirements to select a new
transfer case position have been met, the
current position indicator light will turn off,
the selected position indicator light will flash
until the transfer case completes the shift.
When the shift is complete, the position indi -
cator light for the selected position will stop
flashing and remain on. 2WD To 4WD HIGH

Push the desired position on the four-wheel drive
control switch to shift the transfer case. Shifts
between two-wheel drive and 4WD High can
be done with the vehicle stopped or in motion.
With the vehicle in motion, the transfer case will
engage/disengage faster if you momentarily
release the accelerator pedal after turning the
control switch. If the vehicle is stopped, the
ignition switch must be in the ON position with
the engine either running or off. This shift cannot
be completed if the ignition switch is in the ACC
position.

NOTE:
The four-wheel drive system will not allow shifts
between 2WD/4WD High if the front and/or
rear wheels are spinning (no traction). In this
situation, the selected position indicator light
will flash and the original position indicator light
will remain on. At this time, reduce speed and
stop spinning the wheels to complete the shift.
WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to roll
which may cause personal injury or death.
4

21_DPF_OM_EN_USC_t.book Page 155