key RAM CHASSIS CAB 2021 Service Manual

142STARTING AND OPERATING
(Continued)
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pressing the GEAR -/GEAR + switches (on the
steering wheel) while in the DRIVE position will
select the highest available transmission gear,
and will display that gear limit in the instrument
cluster as 1, 2, 3, etc Úpage 145. Some
models will display both the selected gear limit,
and the actual current gear, while in ERS mode.

Electronic Transmission Gear Selector
Gear Ranges
Do not press the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward
the curb on a downhill grade and away from the
curb on an uphill grade. NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.

21_DPF_OM_EN_USC_t.book Page 142

STARTING AND OPERATING143
(Continued)
(Continued)

The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position
indicator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indi
-
cated, before exiting the vehicle.

It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, and turn the igni -
tion OFF. When the ignition is in the OFF
mode, the transmission is locked in PARK,
securing the vehicle against unwanted
movement.

When exiting the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob
from the vehicle, and lock the vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

WARNING! (Continued)
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls,
or move the vehicle.
CAUTION!
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
Before moving the transmission gear
selector out of PARK, you must start the
engine, and also press the brake pedal.
Otherwise, damage to the gear selector
could result.
WARNING! (Continued)
4

21_DPF_OM_EN_USC_t.book Page 143

STARTING AND OPERATING147
(Continued)
The electronically-controlled transmission
provides a precise shift schedule. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE shift positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pushing the ERS (-/+) switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster
as 1, 2, 3, etc Ú page 150. Some models will
display both the selected gear limit, and the
actual current gear, while in ERS mode.Gear Ranges
Do not press the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the
gear selector out of PARK. As an added
precaution, turn the front wheels toward the
curb on a downhill grade and away from the
curb on an uphill grade. NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.

Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans -
mission is in PARK before exiting the vehicle.

4

21_DPF_OM_EN_USC_t.book Page 147

148STARTING AND OPERATING
(Continued)
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
When shifting into PARK, pull the gear
selector toward you and move it all the way
counterclockwise until it stops.
Release the gear selector and make sure it is
fully seated in the PARK gate.
Look at the transmission gear position
display and verify that it indicates the PARK
position (P).
With brake pedal released, verify that the
gear selector will not move out of PARK.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the key fob. When the
ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when
the ignition is in the OFF mode), the trans -
mission is locked in PARK, securing the
vehicle against unwanted movement.
WARNING! (Continued)
When leaving the vehicle, always make
sure the ignition is in the OFF mode,
remove the key fob from the vehicle, and
lock the vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition (in a
vehicle equipped with Keyless Enter-N-Go)
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)CAUTION!
Before moving the transmission gear
selector out of PARK, you must turn the igni -
tion to the ON/RUN mode, and also press
the brake pedal. Otherwise, damage to the
gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.

21_DPF_OM_EN_USC_t.book Page 148

152STARTING AND OPERATING
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and
will not cause damage to the transmission.
The torque converter will refill within
five seconds after starting the engine.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent
transmission shifting occurs, push the
TOW/HAUL switch to activate TOW/HAUL mode.
This will improve performance and reduce the
potential for transmission overheating or failure
due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are
delayed, and the transmission will automatically
downshift (for engine braking) when the throttle
is closed and/or during steady braking
maneuvers. TOW/HAUL Switch

The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that
TOW/HAUL mode has been activated. Pushing
the switch a second time restores normal
operation. Normal operation is always the
default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time
the engine is started.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located
in the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped,
it will take the place of the sixth auxiliary switch.
Connections to the switches are found under
the hood in the connectors attached to the
auxiliary Power Distribution Center.

You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
momentary, power source of either battery or
ignition, and ability to hold last state across key
cycles.

NOTE:
Holding last state conditions are met when
switch type is set to latching and power source
is set to ignition.

For further information on using the auxiliary
switches, please refer to the Ram Body Builders
Guide by accessing
https://www.ramtrucks.com/
ram-commercial/body-builders-guide.html
and
choosing the appropriate links.

WARNING!

Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in
personal injury or death.

21_DPF_OM_EN_USC_t.book Page 152

190STARTING AND OPERATING
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.

The fifth button of the ParkSense Camera View
screen will change based on the features present
in the vehicle. If not equipped with a Cargo
Camera or Trailer Reverse Guidance, the Backup
Camera soft button will be displayed. If equipped
with a Cargo Camera but no Trailer Reverse
Guidance, the Cargo Camera soft button will be
displayed. If equipped with both a Cargo Camera
and Trailer Reverse Guidance, the Cargo/Trailer
Reverse Guidance soft button will be displayed.
ParkSense Camera View
NOTE:
Front tires will display on the image when the
tires are turned.
Due to wide angle cameras in mirrors, the
image will appear distorted.
Top View will show which doors are open.
Open front doors will cancel the outside
image.
Rear View This is the default view of the system
in REVERSE and is always paired with
the Top View of the vehicle with
optional active guidelines for the
projected path when enabled.
Rear Cross Path View
Pressing the Rear Cross Path soft key
will give the driver a wider angle view
of the Rear View. The Top View will be
disabled when this is selected. Front View
The Front View will show you what is
immediately in front of the vehicle
and is always paired with the Top View
of the vehicle.
Front Cross Path View Pressing the Front Cross Path soft key
will give the driver a wider angle view
of the Front View. The Top View will be
disabled when this is selected.
Rear View Camera Pressing the Backup Camera soft key
will provide a full screen rear view with
Zoom View.
NOTE:
If the Rear View Camera view was selected
through the Surround View Camera menu,
exiting out of the Rear View screen will return to
the Surround View menu. If the Back Up Camera
was manually activated through the Controls
menu of the Uconnect system, exiting out of the
display screen will return to the Controls menu.

21_DPF_OM_EN_USC_t.book Page 190

STARTING AND OPERATING191
Cargo Camera
Pressing the Cargo Camera soft key
will provide a full screen view of the
cargo area.
NOTE:

If the Cargo Camera view was selected through
the Surround View screen, exiting out of the
Cargo Camera screen will return to the Surround
View screen. If the Cargo Camera was manually
activated through the Controls menu of the
Uconnect display, exiting out of the display
screen will return to the Controls menu.

Trailer Reverse Guidance
Pressing the Trailer Reverse Guidance
soft key will provide a full screen view of
the cargo area and trailer.

Pressing the Left & Right Tow Mirror
Split Screen View button within the
Trailer Reverse Guidance screen will
display a split screen to allow the
driver to see both sides of the trailer at the
same time. This view allows the driver to pan
left/right to better frame the trailer in the image. NOTE:
Trailer Reverse Guidance can only be selected
through the Surround View screen; exiting out of
the Trailer Reverse Guidance screen will return
to the Surround View screen.
Zoom View

When the Rear View image is being displayed,
and the vehicle speed is below 8 mph (13 km/h)
while in any gear, Zoom View is available.
By pressing the “magnifying glass” icon in the
upper left of the display screen, the image will
zoom in to four times the standard view. Pressing
the icon a second time will return the view to the
standard Rear View.

When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Back Up
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
If the vehicle is in PARK, Zoom View is available
until the gear selector is placed in DRIVE or
REVERSE and speeds are at or above 8 mph
(13 km/h).NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
Deactivation
The system is deactivated in the following
conditions if it was activated automatically:
When the vehicle is shifted out of REVERSE
(with camera delay turned on), the camera
image will continue to be displayed for up
to 10 seconds unless the vehicle speed
exceeds 8 mph (13 km/h), the vehicle is
shifted into PARK or the ignition is placed in
the OFF position. There is a touchscreen
button “X” to disable the display of the
camera image.
When the vehicle is shifted out of REVERSE
(with camera delay turned off), the Surround
View Camera mode is exited and the last
known screen appears again.
4

21_DPF_OM_EN_USC_t.book Page 191

STARTING AND OPERATING211
This light check sequence will continue for a
total of five minutes.
The sequence will only activate if the following
conditions are met:
Vehicle is equipped with the Trailer Tow
Package
Vehicle is in PARK
Vehicle is not in motion
Ignition in ACC or RUN
Remote start is inactive
Brakes are not applied
Left turn signal is not applied
Right turn signal not applied
Hazard switch is not applied
The sequence will cancel if any of the following
conditions occur:
Brakes are applied
Vehicle is shifted from PARK
Vehicle is no longer stationary
Left turn signal activated from stalk
Right turn signal is activated from stalk
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument
cluster
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control). NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Six-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades
at low speeds (20 mph [32 km/h] or below),
holding your vehicle in FIRST gear (using the
ERS shift control) can help to avoid
transmission overheating.
If you regularly tow a trailer for more than
45 minutes of continuous operation, then
change the automatic transmission fluid and
filter(s) as specified for "police, taxi, fleet, or
frequent trailer towing." Ú
page 354.
NOTE:
Check the automatic transmission fluid level
before towing (Six-speed automatic only).
4

21_DPF_OM_EN_USC_t.book Page 211

STARTING AND OPERATING215
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive
vehicle. Towing with only one set of wheels
on the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.

Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion and/or transfer case damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.

4

21_DPF_OM_EN_USC_t.book Page 215

216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

21_DPF_OM_EN_USC_t.book Page 216