wheel RAM CHASSIS CAB 2021 Service Manual

160STARTING AND OPERATING
Alternate Procedure

1. Bring the vehicle to a complete stop.

2. With the ignition switch in the ON position
and the engine running, shift the
transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission
back into gear.
NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired posi -
tion indicator light will flash continuously
while the original position indicator light is
on, until all requirements have been met.
The ignition switch must be in the ON position
for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON position, the shift will
not take place and no position indicator lights
will be on or flashing.
MANUALLY SHIFTED TRANSFER CASE —
I
F EQUIPPED
The transfer case provides four mode positions:
Two-Wheel Drive High Range (2H)
Four-Wheel Drive Lock High Range (4H)
N (Neutral)
Four-Wheel Drive Low Range (4L)
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2H
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range
locks the front and rear driveshafts together
forcing the front and rear wheels to rotate at
the same speed. Additional traction for loose,
slippery road surfaces only. N (Neutral)
N (Neutral) — This range disengages both the
front and rear driveshafts from the powertrain.
To be used for flat towing behind another
vehicle Ú
page 214.
4L
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only.
Do not exceed 25 mph (40 km/h).
This transfer case is intended to be driven in
the 2H position for normal street and highway
conditions such as dry, hard surfaced roads.
When additional traction is required, the 4H and
4L positions can be used to lock the front and
rear driveshafts together and force the front
and rear wheels to rotate at the same speed.
This is accomplished by simply moving the gear
selector to the desired positions once the
appropriate speed and gear requirements are
met Ú page 159.

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STARTING AND OPERATING161
The 4H and 4L positions are intended for loose,
slippery road surfaces only. Driving in the 4H
and 4L positions on dry, hard surfaced roads
may cause increased tire wear and damage to
the driveline components.
The “Transfer Case Position Indicator Light” in
the instrument cluster will alert the driver that
the vehicle is in four-wheel drive and that the
front and rear driveshafts are locked together.
This light will illuminate when the transfer case
is shifted into either the 4H or 4L position. There
is no light for the 2H or N (Neutral) positions on
some models.
When operating your vehicle in 4L, the engine
speed is approximately three times that of the
4H or 4L positions at a given road speed. Take
care not to overspeed the engine and do not
exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference
will adversely affect shifting and can cause
damage to the drivetrain. NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning, as this can
cause damage to driveline components.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
NOTE:
Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or
uneven tire pressures, excessive vehicle
loading, or cold temperatures.Shifting Procedure — Manually Shifted
Transfer Case
2H To 4H
Shifting between 2H and 4H can be made with
the vehicle stopped or in motion. If the vehicle
is in motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the
transfer case will engage/disengage faster if
you momentarily release the accelerator pedal
after completing the shift. Apply a constant
force when shifting the transfer case lever.
2WD High Or 4WD High To 4WD Low
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to
5 km/h), shift the transmission into NEUTRAL.
While the vehicle is coasting at 2 to 3 mph (3 to
5 km/h), shift the transfer case lever firmly to
the desired position. Do not pause in transfer
case Neutral.
WARNING!

You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both the
front and rear drive shafts from the powertrain
and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake
should always be applied when the driver is
not in the vehicle.

4

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162STARTING AND OPERATING
NOTE:
Pausing in transfer case N (Neutral) in vehi -
cles equipped with an automatic transmis -
sion may require shutting the engine OFF to
avoid gear clash while completing the shift. If
difficulty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.

Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating clutch teeth not
being properly aligned. Several attempts may
be required for clutch teeth alignment and
shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph
(3 to 5 km/h). Avoid attempting to engage or
disengage 4L with the vehicle moving faster
than 2 to 3 mph (3 to 5 km/h).

Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.

The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application
of the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be
necessary to gain maximum traction.
Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear
wheels to spin, and allow the vehicle to slide
sideways on the crowned surface of a road or in
a turn.
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

21_DPF_OM_EN_USC_t.book Page 162

STARTING AND OPERATING163
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED

This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmission
driven PTO (power take off). The customer will
have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode.
The vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site:
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
POWER STEERING
HYDRAULIC POWER STEERING
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.

If for some reason the power assist is interrupted,
it will still be possible to steer your vehicle. Under
these conditions, you will observe a substantial
increase in steering effort, especially at very low
vehicle speeds and during parking maneuvers.

NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off.
Coordinate inspection efforts through an
authorized dealer.
CAUTION!
Prolonged operation of the steering system
at the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
4

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164STARTING AND OPERATING
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces Ú page 444.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control for cruising at a constant
preset speed.
Adaptive Cruise Control (ACC) for maintaining
a set distance between you and the vehicle
ahead using Fixed Speed Cruise Control to
automatically adjust the preset speed.
NOTE:
In vehicles equipped with ACC, if an ACC
distance is not set, Fixed Speed Cruise Control will not detect vehicles directly ahead of you.
Always be aware of the mode selected.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h), or 25 mph (40 km/h),
depending on the powertrain equipped in the
vehicle.
The Cruise Control buttons are located on the
right side of the steering wheel.

Cruise Control Buttons
NOTE:
In order to ensure proper operation, the Cruise
Control system has been designed to shut down
if multiple speed control functions are operated
at the same time. If this occurs, the Cruise
Control system can be reactivated by pushing
the Cruise Control on/off button and resetting
the desired vehicle set speed.
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the
instrument cluster display will illuminate.
To turn the system off, push the on/off button
a second time. The cruise indicator light will turn
off. The system should be turned off when not in
use.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
1 — On/Off Button
2 — CANCEL
3 — RES (+)
4 — SET (-)
WARNING!
Leaving the Cruise Control system on
when not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.

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STARTING AND OPERATING167
(Continued)
Adaptive Cruise Control (ACC) Operation
The buttons on the right side of the steering
wheel operate the ACC system.
Adaptive Cruise Control Buttons
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.

Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for approximately two seconds
in the stop position. At this point, there will
be an “ACC may cancel soon” chime and
warning to the driver. When ACC is
cancelled, the system will release the
brakes and the driver must take over
braking. The system can be resumed when
the target vehicle drives off by releasing
the brake and pushing the resume button
on the steering wheel.

WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — Adaptive Cruise Control On/Off Button
2 — Fixed Speed Cruise Control On/Off Button
3 — CANCEL
4 — Distance Button
5 — RES (+)
6 — SET (-)
4

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172STARTING AND OPERATING
To adjust the distance setting, push the
Distance Button and release. Each time the
button is pushed, the distance setting increases
by one bar (longer). When the farthest distance
is set, pushing the distance button again will
reset to the shortest distance.

If there is no vehicle ahead, the vehicle will
maintain the set speed. If a slower moving
vehicle is detected in the same lane, the
instrument cluster displays the ACC Set With
Target Detected Indicator Light, and the system
adjusts vehicle speed automatically to maintain
the distance setting, regardless of the set speed.

The vehicle will then maintain the set distance
until:
The vehicle ahead accelerates to a speed
above the set speed.
The vehicle ahead moves out of your lane or
view of the sensor.
The distance setting is changed.
The system disengages. The maximum braking applied by ACC is limited;
however, the driver can always apply the brakes
manually, if necessary. NOTE:
The brake lights will illuminate whenever the
ACC system applies the brakes.
A Proximity Warning wil l alert the driver if ACC
predicts that its maximum braking level is not
sufficient to maintain the set distance. If this
occurs, a visua l alert “BRAKE” will flash in the
instrument cluster display and a chime will
sound while ACC continues to apply its
maximum braking force.
NOTE:
The “BRAKE!” screen in the instrument cluster
display is a warning for the driver to take action
and does not necessarily mean that the
Forward Collision Warning system is applying
the brakes autonomously. Overtake Aid
When driving with ACC engaged and following a
vehicle, the system will provide an additional
acceleration up to the ACC set speed to assist in
passing the vehicle. This additional
acceleration is triggered when the driver
utilizes the left turn signal and will only be
active when passing on the left hand side.
ACC Operation At Stop
If the ACC system brings your vehicle to a
standstill while following the vehicle in front,
your vehicle will resume motion without any
driver intervention if the vehicle in front starts
moving within two seconds.

21_DPF_OM_EN_USC_t.book Page 172
Trailer Detect — If Equipped
When a trailer is detected, the ACC system
automatically defaults to the longest setting
(four bars). The setting can be overridden by
pushing the Distance Button on the steering
wheel.

STARTING AND OPERATING183
LANESENSE — IF EQUIPPED
LANESENSE OPERATION
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). It uses a forward looking camera to
detect lane markings and measure vehicle
position within the lane boundaries.
When both lane markings are detected and the
driver drifts out of the lane (no turn signal has
been applied) OR the driver departs the lane on
the opposite side of the applied turn signal (if the left turn signal is applied and the vehicle
departs to the right), the LaneSense system
provides a haptic warning in the form of torque
applied to the steering wheel, as well as a visual
warning in the instrument cluster display to
prompt the driver to remain within the lane
boundaries.
The driver may manually override the haptic
warning by applying torque into the steering
wheel at any time.
When only a single lane marking is detected
and the driver drifts across that lane marking
(no turn signal applied), the LaneSense system
provides a visual warning through the
instrument cluster display to prompt the driver
to remain within the lane.
When only a single lane marking is detected, a
haptic (torque) warning will not be provided.
NOTE:
When operating conditions have been met, the
LaneSense system will monitor if the driver’s
hands are on the steering wheel and provide
an audible and visual warning to the driver if
removed. The system will cancel if the driver
does not return their hands to the wheel.
WARNING!

Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure to
do so can result in serious injury or death.

Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly be disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the vehicle sounds the continuous tone.
Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica
-
tion that an obstacle is behind the vehicle.
CAUTION!

ParkSense is only a parking aid and it is
unable to recognize every obstacle, including
small obstacles. Parking curbs might be
temporarily detected or not detected at all.
Obstacles located above or below the
sensors will not be detected when they are in
close proximity.

The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.4

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STARTING AND OPERATING185
Left Lane Departure — Both Lane Lines
Detected
When the LaneSense system is on, and both
the lane markings have been detected, the
system is "armed" to provide visual warnings
in the instrument cluster display and a torque
warning in the steering wheel if an uninten -
tional lane departure occurs. The lane lines
turn from gray to white and the LaneSense
telltale is solid green.

Lanes Sensed (White Lines) With Green Telltale

When the LaneSense system senses a lane
drift situation, the left lane line turns solid
yellow. The LaneSense telltale changes
from solid green to solid yellow. At this time
torque is applied to the steering wheel in the
opposite direction of the lane boundary.

For example: If approaching the left side of the
lane the steering wheel will turn to the right.
Lane Approached (Solid Yellow Lane Line) With Solid Yellow Telltale
When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the left lane line flashes yellow
(on/off). The LaneSense telltale changes
from solid yellow to flashing yellow. At this
time torque is applied to the steering wheel in
the opposite direction of the lane boundary.

For example: If approaching the left side of the
lane the steering wheel will turn to the right.
Lane Crossed (Flashing Yellow Lane Line) With Flashing Yellow Telltale

NOTE:
The LaneSense system operates with similar
behavior for a right lane departure.
4

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186STARTING AND OPERATING
CHANGING LANESENSE STATUS
The LaneSense system has settings to adjust
the intensity (Low/Medium/High) of the torque
warning and the warning zone sensitivity (Early/
Medium/Late) that you can configure through
the Uconnect system Úpage 228.
NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph (180 km/h).

Use of the turn signal suppresses the warnings.

The system will not apply torque to the
steering wheel whenever a safety system
engages (Anti-Lock Brakes, Traction Control
System, Electronic Stability Control, Forward
Collision Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
The ParkView Rear Back Up Camera allows
you to see an on-screen image of the rear
surroundings of your vehicle whenever the gear
selector is put into REVERSE. The image will be
displayed on the Navigation/Multimedia radio
display screen along with a caution note to
“Check Entire Surroundings” across the top of
the screen. After five seconds this note will
disappear. The ParkView Camera is located in
the center of the tailgate handle.
NOTE:
For the 3500, 4500, and 5500 Chassis Cab
vehicles, the Rear Backup Camera is shipped
loose and not installed. Please refer to the Ram
Body Builders Guide for more information.
Manual Activation Of The Rear View
Camera:

1. Press the "Controls" button located on the bottom of the Uconnect display.

2. Press the "Back Up Camera" icon to turn the Rear View Camera system on.

When the vehicle is shifted out of REVERSE (with
camera delay turned off), the rear camera mode is exited and the previous screen appears. When
the vehicle is shifted out of REVERSE (with
camera delay turned on), the camera image will
continue to be displayed for up to 10 seconds
unless the following conditions occur: The vehicle
speed exceeds 8 mph (13 km/h), the vehicle is
shifted into PARK, the vehicle’s ignition is placed
in the OFF position, or the user presses image
defeat “X” to exit out of the camera video display.

Whenever the Rear View Camera image is
activated through the "Backup Camera" button
in the Controls menu, and the vehicle speed is
greater than, or equal to, 8 mph (13 km/h), a
display timer for the image is initiated. The
image will continue to be displayed until the
display timer exceeds 10 seconds.
NOTE:
If the vehicle speed remains below 8 mph
(13 km/h), the Rear View Camera image will
be displayed continuously until deactivated
via the touchscreen button "X", the transmis -
sion is shifted into PARK, or the ignition is
placed in the OFF position.
The touchscreen button "X" to disable display
of the camera image is made available ONLY
when the vehicle is not in REVERSE.

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