phone RAM CHASSIS CAB 2021 Owners Manual

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this
vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment that are no longer available or were not ordered on this vehicle. FCA US LLC
reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

5
LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272

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15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if
equipped) and Keyless Enter-N-Go (if equipped).

If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
The key fob’s wireless signal may be blocked
if the key fob is located next to a mobile
phone, laptop, or other electronic device.
This may result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. If the vehicle is
equipped with remote power door locks, push
and release the lock button on the key fob to
lock all doors.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

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GETTING TO KNOW YOUR VEHICLE19
(Continued)
ACC
Engine is not started.
Some electrical devices are available
(e.g. power windows etc.).
RUN
Driving position.
All the electrical devices are available
(e.g. climate controls, heated seats, etc.).
START
The engine will start.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:The key fob may not be detected by the
vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the Keyless Enter-N-Go system from
starting the vehicle.
For more information on the engine starting
procedure, see Ú page 118.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
controls, or move the vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior heat
build-up may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

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26GETTING TO KNOW YOUR VEHICLE
NOTE:
If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door
may not unlock automatically.
If the door lock switch is pushed while the
ignition is in ACC or ON/RUN and the driver's
door is open, the doors will not lock.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)

The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and a
feature of Keyless Enter-N-Go. This feature allows
you to lock and unlock the vehicle’s door(s)
without having to push the key fob lock or unlock
buttons.

NOTE:
Passive Entry may be programmed on/off
within Uconnect Settings Ú page 228.
If wearing gloves or if it has been raining/
snowing on the Passive Entry door handle,
the unlock sensitivity can be affected,
resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The Vehicle Security system can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).

The key fob may not be able to be detected by
the vehicle Passive Entry system if it is located
next to a mobile phone, laptop or other elec -
tronic device; these devices may block the key
fob's wireless signal and prevent the Passive
Entry door handle from locking/unlocking the
vehicle.

To Unlock From The Driver or Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock
all doors automatically. The interior door panel
lock knob will raise when the door is unlocked.
Grab The Door Handle To Unlock

NOTE:
If “Unlock All Doors 1st Press” is
programmed all doors will unlock when you
grab hold of the front driver’s door handle.
You can select between “Unlock Driver Door
1st Press” and “Unlock All Doors 1st Press”
within Uconnect Settings Ú page 228.
All doors will unlock when the front
passenger door handle is grabbed regardless
of the driver’s door unlock preference
setting.

21_DPF_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE31
If you see the NAV icon on the bottom bar or in
the Apps menus of your 8.4-inch touchscreen,
you have the Uconnect 4C NAV system. If not,
you have a Uconnect 4C with 8.4-inch display
system.
BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.

“Repeat ” to listen to the system prompts again.

Notice the visual cues that inform you of your
Voice Recognition system’s status.
GET STARTED
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Uconnect Voice Command Buttons
ADDITIONAL INFORMATION

© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc

Ú
page 449.

For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada).
1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
2

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72GETTING TO KNOW YOUR VEHICLE
USB/AUX CONTROL
Located on the center stack, just below the
instrument panel, is the main media hub. There
are four total USB ports: Two Mini-USBs (Type C)
and two Standard USBs (Type A). There is also
an AUX port located in the middle of the USB
Ports.
Plugging in a smartphone device to a USB port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.
NOTE:
Two devices can be plugged in at the same
time, and both ports will provide charging capa-
bilities. Only one port can transfer data to the
system at a time. A pop-up will appear and allow
you to select the device transferring data.
For example, if a device is plugged into the Type
A USB port and another device is plugged into
the Type C USB port, a message will appear and
allow you to select which device to use.
Center Stack USB/AUX Media Hub
Rear USB Ports
Third and fourth USB ports are located behind
the center console, above the power inverter.
One of these USBs ports is charge only.
Applicable to only Uconnect 4C/4C NAV With
8.4-inch Display, and Uconnect 4C NAV With
12-inch Display radios, different scenarios are
listed below when a non-phone device is
plugged into the smaller and larger USB ports,
and when a phone device is plugged into the
smaller and larger USB ports:
“A new device is now connected. Previous
connection was lost”.
“(Phone Name) now connected. Previous
connection was lost”.
“Another device is in use through the same
USB port. Please disconnect the first device
to use the second device”.
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
If equipped, your vehicle may also contain a
USB port located on the top tray of the vehicles
center console.
1 — USB Port #1
2 — AUX Port
3 — USB Port #2
1 — Rear Media USB Ports
2 — Rear Charge Only USB Ports

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GETTING TO KNOW YOUR VEHICLE73
(Continued)
If equipped, two Mini-USB Ports (Type C), two
Standard USB Ports (Type A), and one AUX port
may be located to the left of the center stack,
just below the climate controls.
Center Console USB/AUX Media Hub

Some USB ports support media and charging.
You can use features, such as Apple CarPlay®,
Android Auto™, Pandora®, and others while
charging your phone.
NOTE:

Plugging in a phone or another USB device may
cause the connection to a previous device to be lost.
For further information, refer to the Uconnect
Owner’s Manual Supplement or visit
UconnectPhone.com.
ELECTRICAL POWER OUTLETS
The auxiliary 12 Volt (13 Amp) power outlet can
provide power for in-cab accessories designed
for use with the standard “cigarette lighter”
style plug. The 12 Volt power outlets and 5 Volt
(2.5 Amp) USB port (Charge Only) have a cap
attached to the outlet indicating “12V DC”,
together with either a key symbol, battery
symbol, or USB symbol.
A key symbol indicates that the ignition must be
in the ON/RUN or ACC positions for the outlet to
provide power. The battery symbol indicates
that the outlet is connected to the battery, and
can provide power at all times.
An auxiliary power outlet can be found in the
tray on top of the center stack. This power outlet
works when the ignition is in the ON/RUN, ACC,
or OFF position.

Power Outlet — Top Of Center Stack

1 — Standard USB Type A Ports
2 — Mini-USB Type C Ports
3 — AUX Port
CAUTION!
Do not exceed the maximum power of
160 Watts (13 Amps) at 12 Volts. If the
160 Watts (13 Amps) power rating is
exceeded, the fuse protecting the system
will need to be replaced.
Power outlets are designed for accessory
plugs only. Do not insert any other object in
the power outlets as this will damage the
outlet and blow the fuse. Improper use of
the power outlet can cause damage not
covered by your New Vehicle Limited
Warranty.
CAUTION! (Continued)
2

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74GETTING TO KNOW YOUR VEHICLE
Power Outlet Fuse Locations:
F104 Fuse 20 A Yellow UCI Port/ USB Rear
Center Console
F90 Fuse 20 A Yellow Instrument Panel
Power Outlet Battery Fed (If Equipped)
F91 Fuse 20 A Yellow Instrument Panel
Power Outlet Ignition Fed (If Equipped)
F93 Fuse 20 A Yellow Cigar Lighter/ Instru -
ment Panel Power Outlet (If Equipped)

When the vehicle is turned off, be sure to unplug any
equipment as to not drain the battery of the vehicle.
All accessories connected to the outlet(s) should be
removed or turned off when the vehicle is not in use
to protect the battery against discharge.

POWER INVERTER — IF EQUIPPED

If equipped, a 115 Volt (400 Watts Maximum)
inverter may be located inside the center console
towards the right hand side, just under the
Wireless Charging Pad (if equipped). This inverter
can power cellular phones, electronics and
other low power devices requiring power up
to 400 Watts. Certain high-end video game
consoles exceed this power limit, as will most
power tools.
Center Console Power Inverter Outlet

There is also a second 115 Volt (400 Watts
Maximum) power inverter located on the rear of
the center console. This inverter can power
cellular phones, electronics and other low
power devices requiring power up to 400 Watts.
WARNING!
To avoid serious injury or death:

Only devices designed for use in this type of
outlet should be inserted into any 12 Volt outlet.

Do not touch with wet hands.
Close the lid when not in use and while
driving the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power
(i.e., coolers, vacuum cleaners, lights, etc.),
will discharge the battery even more
quickly. Only use these intermittently and
with greater caution.
After the use of high power draw accesso -
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.

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GETTING TO KNOW YOUR VEHICLE75
Certain high-end video game consoles exceed
this power limit, as will most power tools.

All power inverters are designed with built-in
overload protection. If the power rating of 400 Watts
is exceeded, the power inverter shuts down. Once
the electrical device has been removed from the
outlet the inverter should reset.

Rear Center Console Power Inverter Outlet

NOTE:

400 Watts is the maximum for the inverter, not each
outlet. If three outlets are in use, 400 Watts is
shared amongst the devices plugged in.
If equipped, there may be a 115 Volt (400 Watts
Maximum) inverter located to the right of the
center stack, just below the climate controls.
This inverter can power cellular phones,
electronics and other low power devices
requiring power up to 400 Watts. Certain
high-end video game consoles exceed this
power limit, as will most power tools.

Center Stack Power Inverter
To turn on the power outlet, simply plug in the
device. The outlet turns off when the device is
unplugged.
NOTE:
The power inverter only turns on if the ignition
is in the ACC or ON/RUN position.
Due to built-in overload protection, the power
inverter shuts down if the power rating is
exceeded.
WARNING!
To avoid serious injury or death:

Do not insert any objects into the receptacles.

Do not touch with wet hands.
Close the lid when not in use.
If this outlet is mishandled, it may cause an
electric shock and failure.
2

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