maintenance RAM CHASSIS CAB 2023 User Guide

186STARTING AND OPERATING
(Continued)
TRAILER TOWING WEIGHTS (MAXIMUM
T
RAILER WEIGHT RATINGS)
NOTE:For trailer towing information (maximum trailer
weight ratings) refer to the following website
addresses:
ramtrucks.com/en/towing_guide/
ramtruck.ca (Canada)
rambodybuilder.com
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on
your vehicle. For the maximum combined weight of
occupants and cargo for your vehicle Úpage 394.
TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the “Scheduled
Servicing” Ú page 342. When towing a trailer,
never exceed the GAWR or GCWR ratings.
WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.

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STARTING AND OPERATING193
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body
Builder’s Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow
system, all aftermarket accessories, driver,
passengers, options, and cargo, must not exceed
either the Gross Vehicle Weight Rating (GVWR) or
Gross Axle Weight Rating (GAWR). These weights
are specified on the Safety Compliance
Certification Label on the driver's side door
opening.
NOTE:Detach the snowplow when transporting
passengers.
Vehicle front end wheel alignment was set to
specifications at the factory without consideration
for the weight of the plow. Front end toe-in should
be checked and reset if necessary at the beginning
and end of the snowplow season. This will help
prevent uneven tire wear. The blade should be lowered whenever the vehicle
is parked.
Maintain and operate your vehicle and snowplow
equipment following the recommendations
provided by the specific snowplow manufacturer.
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED
The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade completely
and position it as low as road or surface conditions
permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping
distance and allow adequate passing clearance.
OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating speed.
The operator should be familiar with the area and
surface to be cleaned. Reduce speed and use
extreme caution when plowing unfamiliar areas or
under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in accordance
with the plow manufacturer's instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4WD LOW when
plowing small or congested areas where speeds
are not likely to exceed 15 mph (24 km/h). At
higher speeds operate in 4WD HIGH.
Vehicles with automatic transmissions should
use 4WD LOW when plowing deep or heavy
snow for extended periods of time to avoid
transmission overheating.
Do not shift the transmission unless the engine
has returned to idle and wheels have stopped.
Make a practice of stepping on the brake pedal
while shifting the transmission.
4

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MULTIMEDIA223
SAFETY AND GENERAL INFORMATION
Safety Guidelines
Please read this manual carefully before using the
system. It contains instructions on how to use the
system in a safe and effective manner.
Do NOT attach any object to the touchscreen.
Doing so can result in damage to the touchscreen.
Please read and follow these safety precautions.
Failure to do so may result in injury or property
damage.
Become familiar with the Uconnect features and
applications in this vehicle before you drive on
the roadway so using Uconnect will be more
intuitive and will not require prolonged viewing
of the screen while you are driving.
When driving, looking at the touchscreen should
only be done by a glance when safe to do so. If
prolonged viewing of the screen is required,
choose a safe and secure location where you
can pull over and park safely to do so.
Stop use immediately if a problem occurs.
Failure to do so may cause injury or damage to
the product. See an authorized dealer for repair.
Ensure the volume level of the system is set to a
level that still allows you to hear outside traffic
and emergency vehicles.
Safe Usage Of The Uconnect System
The Uconnect system is a sophisticated elec -
tronic device. Do not let young children use the
system.
Permanent hearing loss may occur if you play
your music or sound system at loud volumes.
Exercise caution when setting the volume on the
system.
Keep drinks, rain and other sources of moisture
away from the system. Besides damage to the
system, moisture can cause electric shocks as
with any electronic device.
NOTE:Many features of this system are speed
dependent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Care And Maintenance
Do not press the touchscreen with any hard or
sharp objects (pen, USB stick, jewelry, etc.),
which could scratch the surface.
Do not spray any liquid or chemicals directly on
the screen! Use a clean and dry microfiber lens
cleaning cloth in order to clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water solu -
tion ratio of 50:50. Be sure to follow the solvent
manufacturer's precautions and directions
Ú page 427.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
5

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MULTIMEDIA249
(Continued)
(Continued)
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the Siri
-
usXM Guardian™ connected services. Vehicle
must be registered with SiriusXM Guardian™
and have an active subscription that includes
the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:An active SiriusXM Guardian™ subscription is
required for this feature to function.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE VEHICLE
BRANDED APPS NOR THE SIRIUSXM
GUARDIAN™ CONNECTED SERVICES WILL
OPERATE.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru -
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING!
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.

If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™
Customer Care agent. All occupants should
exit the vehicle immediately and move to a
safe location.

Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
5

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MULTIMEDIA255
Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it. How It Works


1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Vehicle Branded
App, you can push the Settings menu button
on your device, select “Help”, and then select
“SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation. Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.
5

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256MULTIMEDIA
In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/
connectedservices/privacy.html (US Residents)
or www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see
https://siriusxmcvs.com/
privacy-policy.
NOTE:Your vehicle must be enrolled in an active
subscription with SiriusXM Guardian™ Connected
Services. If you have concerns about the operation,
function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check
the instrument cluster warning lights and cautions
in your vehicle for the most accurate vehicle health
information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask for help with my car.”
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask to start my name> with your Voice Code.”
“Alexa, ask to lock my name> with your Voice Code.”
“Alexa, ask to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
.”
“Alexa, ask what is the fuel
level of my .”

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282SAFETY
NOTE:
The TPMS is not intended to replace normal tire
care and maintenance or to provide warning of
a tire failure or condition.
If your vehicle is not equipped with the Tire Fill
Alert feature the TPMS should not be used as a
tire pressure gauge while adjusting your tire
pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire
failure. Underinflation also reduces fuel effi -
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility
to maintain correct tire pressure using an accu -
rate tire pressure gauge, even if underinflation
has not reached the level to trigger illumination
of the TPMS Warning Light.
Seasonal temperature changes will affect tire
pressure, and the TPMS will monitor the actual
tire pressure in the tire.
Example: Tire Pressure Monitoring System Display

The Tire Pressure Monitoring System (TPMS) uses
wireless technology with wheel rim mounted
electronic sensors to monitor tire pressure levels.
Sensors, mounted to each wheel as part of the
valve stem, transmit tire pressure readings to the
receiver module.
NOTE:It is particularly important for you to check the tire
pressure in all of the tires on your vehicle monthly
and to maintain the proper pressure.
The TPMS consists of the following components:
Receiver module
Four Tire Pressure Monitoring System sensors
Various Tire Pressure Monitoring System
messages, which display in the instrument
cluster
Tire Pressure Monitoring System Warning Light
Tire Pressure Monitoring System Low
Pressure Warnings
The Tire Pressure Monitoring System
Warning Light will illuminate in the
instrument cluster when tire pressure is
low in one or more of the four active road
tires. The instrument cluster will display a graphic
showing the pressure values of each tire with the
low tire pressure values in a different color. An
"Inflate to XX" message will also be displayed.

Example: Low Tire Pressure Display

Should this occur, you should stop as soon as
possible and inflate the tires with a low pressure
condition (those in a different color in the
instrument cluster graphic) to the vehicle’s
recommended cold placard pressure inflation
value shown in the "Inflate to XX" message. Once
the system receives the updated tire pressures,
the system will automatically update, the graphic

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SAFETY297
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the START or ON/RUN
position. If the ignition switch is in the OFF position
or in the ACC position, the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
first in the ON/RUN position. After the self-check,
the Air Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled. In
this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light
is detected, which could affect the
Supplemental Restraint System (SRS),
the Redundant Air Bag Warning Light
will illuminate on the instrument panel. The
Redundant Air Bag Warning Light will stay on until
the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has been
detected. If the Redundant Air Bag Warning Light
comes on intermittently or remains on while driving
have an authorized dealer service the vehicle
immediately Ú page 102.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger. The
front air bags are a supplement to the seat belt
restraint systems. The driver front air bag is
mounted in the center of the steering wheel. The
passenger front air bag is mounted in the
instrument panel, above the glove compartment.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.
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324SAFETY
(Continued)
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
EXHAUST GAS
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
Whenever a change is noticed in the sound of the
exhaust system, when exhaust fumes can be
detected inside the vehicle, or when the underside
or rear of the vehicle is damaged, have an
authorized dealer inspect the complete exhaust
system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit
exhaust fumes to seep into the passenger
compartment. In addition, inspect the exhaust
system each time the vehicle is raised for
lubrication or oil change. Replace as required.
CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
WARNING!
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in a
closed area, such as a garage, and never sit in
a parked vehicle with the engine running for
an extended period. If the vehicle is stopped in
an open area with the engine running for more
than a short period, adjust the ventilation
system to force fresh, outside air into the
vehicle.
Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.

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342
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an engine oil change
indicator system. This system will alert you when it
is time to change your engine oil by displaying the
words “Oil Change Due” in your instrument cluster
display. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate depending on your
personal driving style. Failure to change the engine
oil per the maintenance schedule can result in
internal engine damage.
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under instrument cluster display
Úpage 89. For Gasoline Engines, under no circumstances
should oil change intervals exceed 8,000 miles
(13,000 km), 12 months or 350 hours of engine
run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern
for fleet customers.
For Diesel Engines, under no circumstances
should oil change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes first
or sooner if prompted by the oil change indicator
system.
NOTE:
It is recommended that every 3,000 miles
(4,800 km), check the engine oil level at least
30 minutes after a fully warmed engine is shut
off. Checking the oil level while the vehicle is on
level ground will improve the accuracy of the oil
level reading. Add oil only when the level is at or
below the ADD or MIN mark.
Severe service (high ambient temperature,
short trips, heavy loading, trailer towing,
off-road, or law enforcement use) may reduce
oil change intervals.
For Diesel Engines, configured with optional B20
capability are operated with greater than 5% levels
of biodiesel, the oil change interval must not
exceed 12,500 miles (20,000 km) or 400 hours,
whichever comes first under any circumstances.
See the Fuel Requirements section for more
information regarding operation with biodiesel
blend (B6-B20) fuel meeting ASTM specification
D-7467.
Perform Service Indicator — Diesel Engine
Your vehicle will require emissions maintenance at
a set interval. To help remind you when this
maintenance is due, the instrument cluster will
display “Perform Service”. When the “Perform
Service” message is displayed on the instrument
cluster it is necessary to have the emissions
maintenance performed. Emissions maintenance
may include replacing the Closed Crankcase
Ventilation (CCV) filter element. The procedure for
clearing and resetting the “Perform Service”
indicator message is located in the appropriate
Service Information.
CAUTION!
Failure to perform the required maintenance
items may result in damage to the vehicle.

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