remote start RAM CHASSIS CAB 2023 Owner's Manual

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networks. Depending on the type of device in your
vehicle, some SiriusXM Guardian™ connected
services require an operable LTE (voice/data) or
4G (data) network compatible with your device.
SiriusXM Guardian™ is available only on equipped
vehicles purchased within the continental United
States, Alaska, Hawaii, Puerto Rico and Canada.
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga -
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
response center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network
congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge.
Not all SiriusXM Guardian™ features are available
for all models. SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Vehicle Branded App or your
computer.
If equipped — Send & Go capability with the
Vehicle Branded App. Use the Vehicle Branded
App to easily search, map and send your loca
-
tions directly to your Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Vehicle Branded App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.

1. Press the Apps icon on the bottom of your in-vehicle touchscreen.

2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email ad-
dress to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial*
period for use of SiriusXM Guardian™ connected
services starting on the date of vehicle purchase.
To get started with your trial, enrollment in
SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
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GETTING STARTED WITH CONNECTED
V
EHICLE SERVICES
Download The Vehicle Branded App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Vehicle Branded App to your
mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
For customers in the United States, if your
vehicle is not registered at the dealership, you
will have to call the Customer Care call center
from inside your vehicle, or press the in-vehicle
registration button. From there, you will be able
to register your vehicle and add your vehicle’s
VIN to your account.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confir -
mation email will be sent to the provided
email address.
d. Press “Continue Activation” from the confir -
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Vehicle
Branded App and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga -
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https://
www.mopar.com/en-us.html (US Residents), or www.mopar.ca (Canadian Residents) provides
you with all the information you need, all in one
place. You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can
manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.

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Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor -
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.
1. Log on to your Owner’s Account at

https://
www.mopar.com/en-us.html (US Residents)
and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”
and then “Dashboard”.

2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize
the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status Description
Off No call activated
Green Active call in progress Red System error
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After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the Siri -
usXM Guardian™ subscriber agreement apply.
See terms of services for complete service
limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle. Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Vehicle
Branded App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Vehicle Branded App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Lock
Press this button to
lock your vehicle.
Vehicle Start Press this button to
start your vehicle.
Horn & Lights Press this button to
sound the horn and activate your lights.
Unlock Press this button to
unlock your vehicle.
Cancel Vehicle Start Press this button to
cancel remote start.

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Using A Remote Command Through Your Owner’s
Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):


1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
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Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.

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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/
connectedservices/privacy.html (US Residents)
or www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see
https://siriusxmcvs.com/
privacy-policy.
NOTE:Your vehicle must be enrolled in an active
subscription with SiriusXM Guardian™ Connected
Services. If you have concerns about the operation,
function or performance of your vehicle, please
take it to an authorized dealer. This report does not
replace regularly scheduled maintenance. Check
the instrument cluster warning lights and cautions
in your vehicle for the most accurate vehicle health
information.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask for help with my car.”
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask to start my name> with your Voice Code.”
“Alexa, ask to lock my name> with your Voice Code.”
“Alexa, ask to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
.”
“Alexa, ask what is the fuel
level of my .”

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An active subscription to SiriusXM Guardian™ is
required. To use Amazon Alexa, first, register for
SiriusXM Guardian™ Ú page 245.
Next, link the Uconnect system on your vehicle to
Amazon Alexa:

1. Download the Amazon Alexa app on your mobile device (Apple® or Android™).

2. Once in the app, tap MENU and go to SKILLS.
3. Search for skill, then tap Enable.
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This will be the same user name and password
you used when registering for SiriusXM
Guardian™ connected services. There will be
additional settings to confirm on the following
screen.
7. AUTHORIZE the account to return to the Skill.
You can now begin using the Skill
on Alexa!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. Google Assistant is available
across your devices, including Android™ phones,
iPhone® devices, or voice-activated speakers, like
Google Home. If you need assistance, ask Google
for help, or for a complete list of commands by
saying: “Hey Google, ask for help
with my car.”
Here are a few examples of commands:
“Hey Google, ask to start my
with your Voice Code.”
“Hey Google, ask to lock my
with your Voice Code.”
“Hey Google, ask to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
.”
“Hey Google, ask what is the
fuel level of my .”
To link your Uconnect account with Google
Assistant, follow these steps:

1. Download and install the Google Assistant app on your smart phone from the App
Store® or Google Play.
2. After installation, log in to the Google Assistant
app with your Gmail ID. Verify your account by
pressing the icon in the upper right-hand
corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle brand
name.
4. A prompt will appear to link your Uconnect account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and password you created when you activated
SiriusXM Guardian™. There will be additional
settings to confirm on the following screen.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:Remotely start the engine, or cancel a remote
start
Send a destination to your vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel
level and oil life
And more!
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Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and
give you peace of mind when your loved ones are
out on the road. You can set boundary limits,
monitor driving speed, and pinpoint your vehicle’s
location any time, any place. Use the Vehicle
Branded App to set alerts:
Boundary Alert
Receive a notification the moment your vehicle
is driven either out of or into a geographic
boundary that you set.
Curfew Alert
Receive a notification when your car is being
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is
driven outside a quarter-mile radius of a valet
drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Vehicle Branded
App right on your Apple® Watch or Android™ Wear.
To get started, follow these steps:

1. Download the Vehicle Branded App from the
App Store® or Google Play.

2. Log onto the app from your smartphone using the username and password you created when
you first set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Vehicle Branded App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch,
you can enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering your
security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level,
vehicle location, tire pressure warning, and
more.
For help, refer to the Uconnect YouTube channel
for SmartWatch Integration.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM Guardian™
Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button (if equipped) and then select
SiriusXM Guardian™ Call on your in-vehicle
touchscreen to contact SiriusXM Guardian™. Your
call will be directed to a SiriusXM Guardian™ agent
or held in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.

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CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED

1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?

You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will lock/unlock
the door more quickly, however its range is limited and your Vehicle Branded App comes
in handy for these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Vehicle Branded App.
Asking for your username, password and
SiriusXM Guardian™ Security PIN are required
for the activation of Remote services through
your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App is
compatible with most devices with the Apple®
and Android™ operating systems. The
capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Vehicle Branded App running slow?
The Vehicle Branded App relies on a mobile
network connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data), 4G (data), or 5G
(data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.

2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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