Ram ProMaster 2017 Owner's Manual
Manufacturer: RAM, Model Year: 2017, Model line: ProMaster, Model: Ram ProMaster 2017Pages: 348, PDF Size: 3.04 MB
Page 281 of 348

WARNING!(Continued)
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in the
“Understanding Your Instrument Panel” section.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the instru-
ment cluster display. Refer to “Instrument Cluster Display”
in ”Understanding Your Instrument Panel” for further
information. Tighten the gas cap until a clickingsound is
heard. This is an indication that the gas cap is properly
tightened.
Push the odometer reset button to turn the message off. If
the problem persists, the message will appear the next time
the vehicle is started. This might indicate a damaged cap. If
the problem is detected twice in a row, the system will turn
on the MIL. Resolving the problem will turn the MIL light
off.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition switch to the ON position, but do not crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
7
MAINTAINING YOUR VEHICLE 279
Page 282 of 348

2. As soon as you cycle the ignition switch to the ONposition, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready. Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the
use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
280 MAINTAINING YOUR VEHICLE
Page 283 of 348

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
(Continued)
CAUTION! (Continued)
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
flush is needed because of component malfunction,
use only the specified fluid for the flushing proce-
dure.
Engine Oil
Checking Oil Level
To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every fuel stop. The best time to
check the engine oil level is about five minutes after a fully
warmed engine is shut OFF.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Maintain the
7
MAINTAINING YOUR VEHICLE 281
Page 284 of 348

oil level between the MIN and MAX markings on the
dipstick. Adding one quart of oil when the reading is at the
MIN mark will result in a MAX reading on these engines.
CAUTION!
Overfilling or underfilling will cause oil aeration, or
loss of oil pressure. This could damage your engine.
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Schedule” for further informa-
tion.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has been
certified by the American Petroleum In-
stitute (API). The manufacturer only rec-
ommends API Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30, 5W-30 and
10W-30 engine oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
MOPAR SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.
282 MAINTAINING YOUR VEHICLE
Page 285 of 348

The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.
NOTE:MOPAR SAE 5W-30 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil, Shell Helix or
equivalent may be used when SAE 5W-20 engine oil
meeting MS-6395 is not available.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter at
every engine oil change.
Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type oil filter.
Use a filter of this type for replacement. The quality of
replacement filters varies considerably. Only high quality
filters should be used to assure most efficient service.
MOPAR engine oil filters are a high quality oil filter and are
recommended.
7
MAINTAINING YOUR VEHICLE 283
Page 286 of 348

Engine Air Cleaner Filter
Refer to the “Maintenance Schedule” in the “Maintenance
Schedules” section for the proper maintenance intervals.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. MOPAR engine air cleaner
filters are a high quality filter and are recommended.
Exhaust System
The best protection against carbon monoxide entry into the
vehicle body is a properly maintained engine exhaust
system.
If you notice a change in the sound of the exhaust system;
or if the exhaust fumes can be detected inside the vehicle;
or when the underside or rear of the vehicle is damaged;
have an authorized technician inspect the complete ex-
haust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, have the exhaust
system inspected each time the vehicle is raised for lubri-
cation or oil change. Replace as required.
WARNING!
•Exhaust gases can injure or kill. They contain carbon
monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can even-
tually poison you. To avoid breathing CO, refer to
“Safety Tips/Exhaust Gas” in “Things To Know Before
Starting Your Vehicle” for further information.
(Continued)
284 MAINTAINING YOUR VEHICLE
Page 287 of 348

WARNING!(Continued)
•A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
CAUTION!
• The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle. Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.7
MAINTAINING YOUR VEHICLE 285
Page 288 of 348

Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
a battery when attaching clamps. If acid splashes in
eyes or on skin, flush the area immediately with
large amounts of water. Refer to “Jump-Starting
Procedures” in “What To Do In Emergencies” for
further information.
• Battery gas is flammable and explosive. Keep flame
or sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories con-
tain lead and lead compounds. Wash hands after
handling.
CAUTION!
• It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to the
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.
• If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and a performance test.
Drive belt tension should also be checked at this time.
286 MAINTAINING YOUR VEHICLE
Page 289 of 348

WARNING!
•Use only refrigerants and compressor lubricants ap-
proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, located on the DVD, for
further warranty information.
• The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency and is an ozone-saving product. How-
ever, the manufacturer recommends that air conditioning
service be performed by authorized dealer or other service
facilities using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system PAG
compressor oil and refrigerants.
A/C Air Filter
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
7
MAINTAINING YOUR VEHICLE 287
Page 290 of 348

The A/C air filter is located in the fresh air inlet in the
engine compartment. Perform the following procedure to
replace the filter:
1. Remove the two screws that secure the filter retainer tothe fresh air inlet, and remove the filter retainer.
2. Remove and replace the A/C air filter from the filter retainer. 3. Install the A/C air filter/filter retainer back into the
fresh air inlet. When installing the filter retainer make
sure the retainer is fully engaged.
4. Install the two screws back into the assembly to secure the filter retainer to the fresh air inlet.
Accessing Air Filter
1 — Screw Locations
2 — Fresh Air Inlet
Removing Air Filer
1 — Fresh Air Inlet
2 — A/C Air Filter
3 — A/C Air Filter Retainer
288 MAINTAINING YOUR VEHICLE