load capacity Ram ProMaster 2020 Owner's Manual

112STARTING AND OPERATING
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side
door or B-Pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
Vehicle Certification Label
Your vehicle has a Vehicle Certification Label
affixed to the drivers side B-Pillar or the rear of
the driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front
Gross Axle Weight Rating (GAWR) rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read
the VIN.
Gross Vehicle Weight Rating (GVWR)
The Gross Vehicle Weight Rating (GVWR) is the
total allowable weight of your vehicle. This
includes driver, passengers, and cargo. The
total load must be limited so that you do not
exceed the GVWR.
Gross Axle Weight Rating (GAWR)
The Gross Axle Weight Rating (GAWR) is the
maximum capacity of the front and rear axles.
Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either
front or rear GAWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
Curb Weight
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity condi -
tions, and with no occupants or cargo loaded
into the vehicle. The front and rear curb weight
values are determined by weighing your vehicle
on a commercial scale before any occupants or
cargo are added.
Overloading
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the Gross Vehicle Weight Rating (GVWR)
and the front and rear Gross Axle Weight Rating
(GAWR).
WARNING!
Because the front wheels steer the vehicle, it
is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.

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STARTING AND OPERATING113
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a commer -
cial scale to ensure that it is not over the GVWR.
Figure out the weight on the front and rear axle
of the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
Loading
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either Gross Axle Weight Rating
(GAWR), but the total load is within the specified
Gross Vehicle Weight Rating (GVWR), you must
redistribute the weight. Improper weight distri -
bution can have an adverse effect on the way
your vehicle steers and handles and the way the
brakes operate. NOTE:
Refer to the “Vehicle Certification Label” affixed
to the rear of the driver's door for your vehicle's
GVWR and GAWRs.
TRAILER TOWING
In this section you will find safety tips and infor
-
mation on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow
your load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and recom -
mendations in this manual concerning vehicles
used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The Gross Vehicle Weight Rating (GVWR) is the
total allowable weight of your vehicle. This
includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you do not exceed the GVWR. Refer to “Vehicle
Loading/Vehicle Certification Label” in “Starting
And Operating” for further information.
Gross Combination Weight Rating (GCWR)
The Gross Combination Weight Rating (GCWR)
is the total allowable weight of your vehicle and
trailer when weighed in combination.
Gross Trailer Weight (GTW)
The Gross Trailer Weight (GTW) is the weight of
the trailer plus the weight of all cargo, consum
-
ables and equipment (permanent or temporary)
loaded in or on the trailer in its “loaded and
ready for operation” condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Axle Weight Rating (GAWR)
The Gross Axle Weight Rating (GAWR) is the
maximum capacity of the front and rear axles.
Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either
front or rear GAWR. Refer to “Vehicle Loading/
Vehicle Certification Label” in “Starting And
Operating” for further information.
5

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STARTING AND OPERATING117
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and may be required
for any trailer, for example trailers in excess
of 2,000 lbs (907 kg). Trailer brake require -
ments vary by local law, consult local legal
requirements where the trailer is to be towed
for trailer brake requirements.
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.
5

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172SERVICING AND MAINTENANCE
Tire Terminology And Definitions
Term Definition
B-PillarThe vehicle B-Pillar is the structural member of the body located behind the front door.
Cold Tire Inflation Pressure Cold tire inflation pressure is defined as the tire pressure after the vehicle has not been
driven for at least three hours, or driven less than 1 mile (1.6 km) after sitting for a
minimum of three hours. Inflation pressure is measured in units of PSI (pounds per
square inch) or kPa (kilopascals).
Maximum Inflation Pressure The maximum inflation pressure is the maximum permissible cold tire inflation pressure
for this tire. The maximum inflation pressure is molded into the sidewall.
Recommended Cold Tire Inflation Pressure Vehicle manufacturer's recommended cold tire inflation pressure as shown on the tire
placard.
Tire Placard A label permanently attached to the vehicle describing the vehicle’s loading capacity,
the original equipment tire sizes and the recommended cold tire inflation pressures.

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174SERVICING AND MAINTENANCE
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation pres -
sures specified on the Tire and Loading Infor -
mation placard in “Vehicle Loading” in the
“Starting And Operating” section of this manual.
NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded.
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here. Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight
of occupants and cargo should never exceed
XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver
and passengers that will be riding in your
vehicle.
(3) Subtract the combined weight of the driver
and passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available
amount of cargo and luggage load capacity. For
example, if “XXX” amount equals 1400 lbs. and
there will be five 150 lb passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage
and cargo being loaded on the vehicle. That
weight may not safely exceed the available
cargo and luggage load capacity calculated in
Step 4.
(6) If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. Consult this manual to determine how
this reduces the available cargo and luggage
load capacity of your vehicle.Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).

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176SERVICING AND MAINTENANCE
Tires — General Information
Tire Pressure
Proper tire inflation pressure is essential to the
safe and satisfactory operation of your vehicle.
Four primary areas are affected by improper tire
pressure:
Safety
Fuel Economy
Tread Wear
Ride Comfort And Vehicle Stability Safety
Both underinflation and overinflation affect the
stability of the vehicle and can produce a feeling
of sluggish response or over responsiveness in
the steering.
NOTE:
Unequal tire pressures from side to side may
cause erratic and unpredictable steering
response.
Unequal tire pressure from side to side may
cause the vehicle to drift left or right.
Fuel Economy
Underinflated tires will increase tire rolling
resistance resulting in higher fuel consumption.
Tread Wear
Improper cold tire inflation pressures can cause
abnormal wear patterns and reduced tread life,
resulting in the need for earlier tire replace -
ment.
Ride Comfort And Vehicle Stability
Proper tire inflation contributes to a comfort -
able ride. Over-inflation produces a jarring and
uncomfortable ride.
WARNING!
Overloading of your tires is dangerous.
Overloading can cause tire failure, affect
vehicle handling, and increase your stopping
distance. Use tires of the recommended load
capacity for your vehicle. Never overload
them.WARNING!
Improperly inflated tires are dangerous and
can cause collisions.
Underinflation increases tire flexing and
can result in overheating and tire failure.
Overinflation reduces a tire's ability to
cushion shock. Objects on the road and
chuckholes can cause damage that result
in tire failure.
Overinflated or underinflated tires can
affect vehicle handling and can fail
suddenly, resulting in loss of vehicle
control.
Unequal tire pressures can cause steering
problems. You could lose control of your
vehicle.
Unequal tire pressures from one side of the
vehicle to the other can cause the vehicle
to drift to the right or left.
Always drive with each tire inflated to the
recommended cold tire inflation pressure.

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SERVICING AND MAINTENANCE177
Tire Inflation Pressures
The proper cold tire inflation pressure is listed
on the driver's side B-Pillar or rear edge of the
driver's side door.
At least once a month:
Check and adjust tire pressure with a good
quality pocket-type pressure gauge. Do not
make a visual judgement when determining
proper inflation. Tires may look properly
inflated even when they are under-inflated.
Inspect tires for signs of tire wear or visible
damage. Inflation pressures specified on the placard are
always “cold tire inflation pressure”. Cold tire
inflation pressure is defined as the tire pressure
after the vehicle has not been driven for at least
three hours, or driven less than 1 mile (1.6 km)
after sitting for a minimum of three hours. The
cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the
tire sidewall.
Check tire pressures more often if subject to a
wide range of outdoor temperatures, as tire
pressures vary with temperature changes.
Tire pressures change by approximately 1 psi
(7 kPa) per 12°F (7°C) of air temperature
change. Keep this in mind when checking tire
pressure inside a garage, especially in the
Winter.
Example: If garage temperature = 68°F (20°C)
and the outside temperature = 32°F (0°C) then
the cold tire inflation pressure should be
increased by 3 psi (21 kPa), which equals 1 psi
(7 kPa) for every 12°F (7°C) for this outside
temperature condition.

Tire pressure may increase from 2 to 6 psi
(13 to 40 kPa) during operation. DO NOT
reduce this normal pressure build up or your
tire pressure will be too low.

Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe
speeds and within posted speed limits. Where
speed limits or conditions are such that the
vehicle can be driven at high speeds, main
-
taining correct tire inflation pressure is very
important. Increased tire pressure and reduced
vehicle loading may be required for high-speed
vehicle operation. Refer to an authorized tire
dealer or original equipment vehicle dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
CAUTION!
After inspecting or adjusting the tire pressure,
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the valve
stem.
WARNING!
High speed driving with your vehicle under
maximum load is dangerous. The added
strain on your tires could cause them to fail.
You could have a serious collision. Do not
drive a vehicle loaded to the maximum
capacity at continuous speeds above 75 mph
(120 km/h).
7

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178SERVICING AND MAINTENANCE
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres
-
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode 14
psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition. It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning

When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.

Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
WARNING!
Combining radial ply tires with other types of
tires on your vehicle will cause your vehicle to
handle poorly. The instability could cause a
collision. Always use radial ply tires in sets of
four. Never combine them with other types of
tires.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause tire damage or failure. A
tire could explode and injure someone. Do
not spin your vehicle's wheels faster than
30 mph (48 km/h) for more than 30
seconds continuously when you are stuck,
and do not let anyone near a spinning
wheel, no matter what the speed.

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180SERVICING AND MAINTENANCE
(Continued)
It is recommended to replace the two front tires
or two rear tires as a pair. Replacing just one tire
can seriously affect your vehicle’s handling. If
you ever replace a wheel, make sure that the
wheel’s specifications match those of the orig -
inal wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent replace -
ment tires may adversely affect the safety,
handling, and ride of your vehicle.
Tire Types
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season
tires. All season tires can be identified by the
M+S, M&S, M/S or MS designation on the tire sidewall. Use all season tires only in sets of four;
failure to do so may adversely affect the safety
and handling of your vehicle.
Summer Or Three Season Tires — If Equipped
Summer tires provide traction in both wet and
dry conditions, and are not intended to be
driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold driving
conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for
your vehicle. Some combinations of unap
-
proved tires and wheels may change
suspension dimensions and performance
characteristics, resulting in changes to
steering, handling, and braking of your
vehicle. This can cause unpredictable
handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with
a smaller load index could result in tire
overloading and failure. You could lose
control and have a collision.
Failure to equip your vehicle with tires
having adequate speed capability can
result in sudden tire failure and loss of
vehicle control.
CAUTION!
Replacing original tires with tires of a
different size may result in false speedometer
and odometer readings.
WARNING!
(Continued)

WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.

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254
Electronic Stability Program(ESP) Indicator
................................. 48, 59Exterior...................................... 23, 91Hazard Warning Flasher..................... 123Headlights........................................ 23High Beam........................................ 24Illuminated Entry................................ 27Interior............................................. 25Malfunction Indicator (Check Engine)...... 51Park.......................................... 24, 53Passing............................................ 24Security Alarm................................... 49Service........................................... 123Tire Pressure Monitoring (TPMS)............ 61Traction Control.................................. 59Turn Signals.......................... 23, 53, 91Warning Instrument Cluster Descriptions................... 48, 53
Loading Vehicle
............................. 112, 113Capacities....................................... 113Tires.............................................. 173
Locks
Automatic Door............................ 14, 15
Low Tire Pressure System
............................ 61
Lubrication, Body
................................... 161
Lug Nuts/Bolts
...................................... 191
M

Maintenance Free Battery
.......................... 157
Maintenance Schedule
............................. 152
Malfunction Indicator Light (Check Engine)
.. 51, 55
Manual
Service........................................... 249
Methanol
............................................. 193
Mirrors
.................................................21Electric Remote.................................. 22Exterior Folding.................................. 22Heated............................................. 23Outside............................................21Rearview..........................................21
Modifications/Alterations
Vehicle...............................................8
Monitor, Tire Pressure System
.......................61
Mopar Parts
..........................................248
MP3 Control
......................................... 238
Multi-Function Control Lever
......................... 23
N

New Vehicle Break-In Period
......................... 93
O

Occupant Restraints
................................. 64
Octane Rating, Gasoline (Fuel)
.................... 192
Oil Change Indicator
................................. 44Reset.............................................. 44
Oil Filter, Change
................................... 159
Oil Filter, Selection
................................. 159
Oil Pressure Light
..................................... 49
Oil, Engine
....................................158, 195Capacity........................................ 195Change Interval............................... 158Dipstick......................................... 157Disposal........................................ 159Filter...................................... 159, 195Filter Disposal................................. 159Identification Logo............................ 159Materials Added To.......................... 159Pressure Warning Light....................... 49Recommendation.....................158, 195Synthetic........................................ 159Viscosity................................. 159, 195
Onboard Diagnostic System
......................... 54
Operating Precautions
............................... 54
Operator Manual
Owner's Manual............................ 8, 249
Outside Rearview Mirrors
............................ 21
Overheating, Engine
................................ 147
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