RAM PROMASTER 2021 Owner's Manual

GETTING TO KNOW YOUR VEHICLE19

If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.

If the driver or the passenger seats are not
locked in the facing forward position during
movement of the vehicle, a message will appear
in the instrument cluster display and an
intermittent chime will sound until key-off or
until the swivel seats are locked in the facing
forward position. Stop and move the swivel
seats in the correct position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the
swivel seats, a message and the generic
warning light appears in the instrument cluster
display to inform about the failure. In these
conditions, check the status of the swivel seats
and do not drive the vehicle until the swivel
seats are locked in the facing forward position.HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with heaters
in both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated
seats. Push the switch a second time to shut the
heating elements off. NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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20GETTING TO KNOW YOUR VEHICLE
(Continued)
FOLD DOWN TRAY — IF EQUIPPED
If your vehicle is equipped with a bench seat,
the seat is equipped with a fold-down tray that
can be used as a document support surface. To
use the fold-down tray, grab the pull tab and
lower the tray.
Lowering The Fold-Down Tray

The fold-down tray is equipped with two cup
holders and a support surface with a paper
holder clip.
Closing The Fold-Down Tray

ADJUSTABLE ARMRESTS — IF EQUIPPED
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the
armrest is the adjuster wheel which will adjust
the height of the armrest up or down.

Adjuster Wheel Location
Turn the adjuster wheel to the right or left to
adjust the height of the armrest up or down.

Adjuster Wheel

HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
WARNING!

All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s seat
until the head restraints are placed in their
proper positions in order to minimize the risk
of neck injury in the event of a crash.

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GETTING TO KNOW YOUR VEHICLE21
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint and push downward
on the head restraint.

Adjustment Buttons
NOTE:

Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain
additional clearance to the back of the head.

Front Head Restraint Removal
To remove the head restraint, raise it up as far
as it can go. Then, push the adjustment button
and the release button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes. Then, adjust it to the appropriate
height.
NOTE:

Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi
-
tional clearance to the back of the head.

Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING! (Continued)WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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22GETTING TO KNOW YOUR VEHICLE
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION

Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.

Uconnect 3

BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts
again.
Notice the visual cues that inform you of your
Voice Recognition system’s status.
GET STARTED
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. SiriusXM® and all related marks and logos
are trademarks of SiriusXM® Radio Inc
Ú
page 274.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada).
1 — Push To Mute
2 — Push To Initiate Or To Answer A Phone Call,
Send, Or Receive A Text
3 — Push To End Call
4 — Push To Begin Radio, Media, And Navigation

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GETTING TO KNOW YOUR VEHICLE23
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
on/off control lever on the bottom of the mirror
forward.
Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Pan (if equipped)
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Auto Dimming Mirror.
NOTE:
The Digital Rearview Mirror is not as effective
when driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
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24GETTING TO KNOW YOUR VEHICLE

If it becomes difficult to see clearly in the display,
the camera may need to be cleaned. If snow, ice,
mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water,
and dry with a soft cloth. Do not cover the lens.

Camera Location

OUTSIDE MIRRORS
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
folded forward or rearward to avoid damage.
The hinges have three detent positions:
Full forward position
Full rearward position
Normal position
POWER MIRRORS — IF EQUIPPED
The power mirror controls are located on the
driver’s side door trim panel.
Power Mirror Controls

To adjust a mirror, turn the control knob toward
the left upper, left lower, right upper or right
lower mirror positions indicated by one of the
four arrows on the switch. Tilt the control knob
in the direction you want the mirror to move.
When you are finished adjusting the mirror, turn
the control to the center position “O” to prevent
accidentally moving a mirror.
NOTE:
If your vehicle is equipped with a power blind
spot mirror, you can adjust them when the
control knob is positioned to the lower arrows.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.

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GETTING TO KNOW YOUR VEHICLE25
POWER FOLDING OUTSIDE MIRRORS —
I
F EQUIPPED
The power folding mirrors can be folded
rearward and unfolded into the normal driving
position.
The switch for the power folding mirrors is
located on the driver’s door panel below the
power mirror controls. Push the switch to the
right and the mirrors will fold in, push the switch
to the left and the mirrors will return to the
normal driving position.

Power Folding Mirror Switch
The power folding mirrors are designed to be
folded and unfolded using the power folding
switch. If the mirrors are manually folded, the
mirror head may appear loose.
If the mirror head or pivot exhibits a slight
amount of play, the mirror should be power
folded closed, then power folded open (this may
require multiple button pushes).
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú
page 31.
1 — Power Folding Mirror (Normal Driving Position)

2 — Power Folding Mirror (Fold In Position)
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
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26GETTING TO KNOW YOUR VEHICLE
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column.

Multifunction Lever

HEADLIGHTS
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, clearance
lights and instrument panel lights are also turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
DAYTIME RUNNING LIGHTS (DRLS) — IF
E
QUIPPED
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the Daytime Running Lights, rotate
the end of the multifunction lever to the O (off)
position.
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on. When
the end of the multifunction lever is turned to
the O (off) position with the DRLs on, the
parking lights and license plate lights will also
turn on.
NOTE:
The low beams and side/taillights will not be on
with DRLs.
The Daytime Running Lights will come on
whenever the ignition is ON, the headlight
switch is off, and the turn signal is off.
HIGH/LOW BEAM SWITCH
With the low beams activated, pull the
multifunction lever toward the steering wheel to
turn on the high beams. The High Beam
Indicator Light will illuminate in the instrument
cluster to indicated that the high beams are on.
Pull the multifunction lever a second time to
switch the headlights back to low beam. When
the ignition is placed in the OFF position, both
the high and low beams will turn off.
FLASH-TO-PASS
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
PARKING LIGHTS
These lights can be turned on, with the ignition
key in the STOP (OFF/LOCK) position or
removed, by moving the end of the
multifunction lever to O (off) position and then
to the headlight position.
The indicator light in the instrument panel
comes on. The lights stay on until the next
ignition cycle is performed.

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GETTING TO KNOW YOUR VEHICLE27
FOLLOW ME HOME/HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The indicator light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The indicator
light comes on when the lever is operated and
stays on until the function is automatically
deactivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls.
Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
TURN SIGNALS
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster will flash to show proper operation of the
turn signals.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
LANE CHANGE ASSIST
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.
BATTERY SAVER
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will
automatically turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN) position.
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28GETTING TO KNOW YOUR VEHICLE
INTERIOR LIGHTS
COURTESY LIGHTS
These lights are mounted between the sun
visors on the overhead console. Each light is
turned on by pushing the corresponding switch.

Courtesy Lights
Dome Lights
The interior lights can be set to three different
positions (off/left position, center position, on/
right position). Using the switch on the bottom
of the overhead console:
Push the switch to the on/right position from
its center position and the lights are always
on.
Push the switch to the off/left position from
its center position and the lights are always
off.
Leave the switch in the center position, and
the lights are turned on and off when the
doors are opened or closed.
Map Lights
The switches on the left and right sides of the
overhead console control the map or reading
function of the lights. Push the switch on the
right to turn the right light on; push again to turn
off. Push the switch on the left to turn the left
light on; push again to turn off.
Rear Lights
Your vehicle may be equipped with a Rear Cargo
Lamp located at the upper rear cargo area
above the rear doors.

Rear Cargo Lamp Location

Your vehicle may also be equipped with a Side
Cargo Lamp located at the upper rear area of
the passenger side sliding door opening.
1 — Ambient Light
2 — Right Map Light
3 — On/Right Position
4 — Center Position
5 — Off/Left Position
6 — Left Map Light
CAUTION!
Before getting out of the vehicle be sure that
the switch is in the center position or that the
lights are off to avoid draining the battery.

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