RAM PROMASTER 2021 Service Manual

GETTING TO KNOW YOUR VEHICLE39
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There
is a single opening and closing switch on the
front passenger door for passenger window
control.

Power Window Switches

NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three
minutes after the ignition is placed in the STOP
(OFF/LOCK) position. This feature is cancelled
when either front door is opened.
Automatic Window Features
Auto-Down Feature — If Equipped
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second
and release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.

Window Bar Grates

WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!

The metal grates over the sliding door windows
are designed to protect you in the event of an
accident. Modification or removal of the grates
could lead to serious injury or death.

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40GETTING TO KNOW YOUR VEHICLE
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
HOOD
OPENING
To open the hood, two latches must be
released.

1. Pull the hood release lever located on the
side of the instrument panel.

Hood Release
2. Move to the outside of the vehicle, reach
into the opening beneath the center of the
hood and push the safety latch lever to the
right to release it, before raising the hood.

Hood Safety Latch Lever Location

3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the open
position.

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GETTING TO KNOW YOUR VEHICLE41

Hood Prop Rod Slot

CLOSINGCARGO AREA FEATURES
The cargo area may be equipped with different
options such as optional side panels, rear seats
and an optional floor.
CAUTION!
Be sure to disengage the rod and secure it in
closed position before closing the hood.
Damage may occur.
WARNING!

Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to
follow this warning could result in serious
injury or death.

CAUTION!
To prevent possible damage:
Before closing hood, make sure the hood
prop rod is fully seated into its storage
retaining clips.
Do not slam the hood to close it. Use a firm
downward push at the center front edge of
the hood to ensure that both latches
engage. Never drive your vehicle unless the
hood is fully closed, with both latches
engaged.
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42
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER
Instrument Cluster

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GETTING TO KNOW YOUR INSTRUMENT PANEL43
INSTRUMENT CLUSTER DESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Instrument Cluster Display
When the appropriate conditions exist,
this display shows instrument cluster
display messages Ú page 44.
Odometer/Trip Odometer Display Area
US Federal regulations require that upon
transfer of vehicle ownership, the seller
certify to the purchaser the correct mileage
that the vehicle has been driven. If your
odometer needs to be repaired or serviced,
the repair technician should leave the odom -
eter reading the same as it was before the
repair or service. If the technician cannot do
so, then the odometer must be set at zero,
and a sticker must be placed in the door
jamb stating what the mileage was before the
repair or service. It is a good idea for you to
make a record of the odometer reading before the repair/service, so that you can be
sure that it is properly reset, or that the door
jamb sticker is accurate if the odometer must
be reset at zero.
Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,
6” are displayed indicating the gear selector
position. Telltales “1,2,3,4,5,6” indicate the
manual mode has been engaged and the
gear selected is displayed Ú page 60.

Instrument Cluster Display Location
3. Tachometer
This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine
damage.
4. Temperature Gauge

The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the engine
cooling system is operating satisfactorily.

The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range.
WARNING!

A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.

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44GETTING TO KNOW YOUR INSTRUMENT PANEL
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located
Ú page 75.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in the
STOP (OFF/LOCK) mode, opening/closing of a
door will activate the display for viewing, and
display the total miles, or kilometers, in the
odometer. Your instrument cluster display is
designed to display important information
about your vehicle’s systems and features.
Using a driver interactive display located on the
instrument panel, your instrument cluster
display can show you how systems are working
and give you warnings when they are not. The
steering wheel mounted controls allow you to
scroll through the main menus and submenus.
You can access the specific information you
want and make selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the
instrument cluster.

Instrument Cluster Display

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Speed Beep
Buzzer Volume
Seat Belt Buzzer
Exit Menu
CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H,” turn
the engine off immediately and call an
authorized dealer for service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL45
If equipped with a Uconnect system, some
customer programmable features will display in
the radio Úpage 89.
The system allows the driver to select
information by pushing the following buttons
mounted on the instrument panel to the left of
the steering column:

Display Control Buttons

NOTE:
The MODE button must be pushed prior to
pressing the up arrow and down arrow
buttons .MODE Button:
Push and hold the MODE button for a time
longer than one second to access/select the
information screens or submenu screens of a
main menu item. Push and hold the MODE
button for two seconds to reset displayed/
selected features that can be reset.
Up And Down Arrow Buttons:
Push and release the up and down
arrow buttons to scroll upward and down -
ward through the main menu and submenus
or adjust the illumination on the instrument
panel when the headlights are on.
CHANGE ENGINE OIL — IF EQUIPPED
Your vehicle is equipped with an engine oil
change indicator system. The “Change Engine
Oil” message will display in the instrument
cluster display. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate,
dependent upon your personal driving style. Unless reset, this message will continue to
display each time you turn the ignition switch to
the ON/RUN position. To turn off the message
temporarily, push and release the
MODE
button . To reset the oil change indicator system
(after performing the scheduled maintenance),
refer to the following procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
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46GETTING TO KNOW YOUR INSTRUMENT PANEL
DISPLAY SETUP MENU
The menu comprises a series of functions
arranged in a cycle. Push and release the up
or down arrow button to access the different
options and settings (setup).
The setup menu can be activated by pushing
the MODE button . Single pushes on the up or
down arrow button will scroll through the
setup menu options. The menu items include
the following functions:
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit menu
NOTE:
If equipped, some customer programmable
features will display in the Uconnect system.
Refer to your Uconnect Owner’s Manual Supple -
ment for further information. Selecting An Option Of The Main Menu Without
Submenu

1. Briefly push and release the

MODE
button
to select the main menu option to set.

2. Push and release the up or down
arrow button (by single pushes) to select the
new setting.
3. Briefly push and release the MODE button
to store the new setting and go back to the
main menu option previously selected.
Selecting An Option Of The Main Menu With
Submenu

1. Briefly push and release the
MODE
button
to display the first submenu option.

2. Push and release the up or down
arrow button (by single pushes) to scroll
through all the submenu options.
3. Briefly push and release the MODE button
to select the displayed submenu option and
to open the relevant setup menu. 4. Push and release the
up or down
arrow button (by single pushes) to select the
new setting for this submenu option.
5. Briefly push and release the MODE button
to store the new setting and go back to the
previously selected submenu option.
6. Push and release and hold the MODE
button to return to the main menu (short
hold) or the main screen (longer hold).
VALUES DISPLAYED
NOTE:
All of the following items are accessed by
pressing the TRIP button.
Range
This indicates the distance which may be
traveled with the fuel remaining in the tank,
assuming that driving conditions will not
change. The message “----” will appear on the
display in the following cases:
Distance less than 30 miles (or 50 km).
The vehicle is parked for a long time with the
engine running.

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GETTING TO KNOW YOUR INSTRUMENT PANEL47
NOTE:
The range depends on several factors: driving
style, type of route (freeway, residential, moun-
tain roads, etc.), conditions of use of the vehicle
(load, tire pressure, etc.). Trip planning must
take into account the above notes.
Travel Distance
This value shows the distance covered since the
last reset.
Average Fuel Consumption
This value shows the approximate average
consumption since the last reset.
Current Fuel Consumption
This indicates the fuel consumption. The value
is constantly updated. The message “----” will
appear on the display if the vehicle is parked
with the engine running.
Average Speed
This value shows the vehicle's average speed as
a function of the overall time elapsed since the
last reset.
Travel Time
This value shows the time elapsed since the last
reset.
PERSONAL SETTINGS
(C
USTOMER-PROGRAMMABLE
F
EATURES)
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit Menu
note:
If equipped, some customer programmable
features will display in the Uconnect system
Ú page 89.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster. It features a driver interactive display
(displays information such as trip information,
range, fuel consumption, average speed, and
travel time).
NOTE:
The Uconnect System also has a Trip Computer
display and menus to customize the informa -
tion displayed in the cluster Ú page 89.
TRIP BUTTON
The TRIP button , located on the right steering
column stalk, can be used to display and to
reset the previously described values.
A short button push displays the different
values.
A long button push resets the system and
then starts a new trip.
New Trip
To reset:
Push and hold the TRIP button to reset the
system manually.

When the “Trip distance” reaches
99999.9 miles or kilometers or when the
“Travel time” reaches 999.59 (999 hours and
59 minutes), the system is reset automatically.

Disconnecting/Reconnecting the battery
resets the system.
NOTE:
If the reset operation occurs in the presence of
the screens concerning Trip A or Trip B, only the
information associated with Trip A or Trip B
functions will be reset.
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48GETTING TO KNOW YOUR INSTRUMENT PANEL
Start Of Trip Procedure
With the ignition on, push and hold the TRIP
button for over two seconds to reset trip
information.
Exit Trip
To exit the Trip function, push the TRIP button
until all the trip menu items have been
displayed and the display returns to the main
menu.
TRIP FUNCTIONS
Both trip functions are resettable (reset — start
of new trip).
Trip A/Trip B
Trip Distance
Average Fuel Consumption
Average Speed
Travel Time (Driving Time)
NOTE:
“Trip B” functions may be excluded (see “Trip B
Data”). “Range” and “Instantaneous Fuel
Consumption” cannot be reset.
WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive
and/or alternative to the information contained in
the Owner’s Manual, which you are advised to read
carefully in all cases. Always refer to the
information in this chapter in the event of a failure
indication. All active telltales will display first if
applicable. The system check menu may appear
different based upon equipment options and
current vehicle status. Some telltales are optional
and may not appear.

RED WARNING LIGHTS
Seat Belt Reminder Warning Light
When the ignition is first placed in the
ON/RUN or MAR/ON/RUN position, if
the driver’s seat belt is unbuckled, a
chime will sound and the light will turn
on. When driving, if the driver or front passenger
seat belt remains unbuckled, the Seat Belt
Reminder Light will flash or remain on
continuously and a chime will sound
Ú page 164.
Air Bag Warning Light
This light will turn on for four to eight
seconds as a bulb check when the
ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is
either not on during startup, stays on, or turns
on while driving, have the system inspected at
an authorized dealer as soon as possible. This
light will illuminate with a single chime when a
fault with the Air Bag Warning Light has been
detected, it will stay on until the fault is cleared.
If the light comes on intermittently or remains
on while driving, have an authorized dealer
service the vehicle immediately.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If
it stays on while the engine is running,
there may be a malfunction with the
charging system. Contact an authorized dealer
as soon as possible.
This indicates a possible problem with the
electrical system or a related component.

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