wheel RAM PROMASTER 2021 Owner's Guide

MULTIMEDIA121
You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls Call
button the Phone main screen to combine all
calls into a conference call.
Call Termination
To end a call in progress, momentarily press the
End Call button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone. Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Things You Should Know About Uconnect
Phone
Voice Command
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is
speaking during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition
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122MULTIMEDIA
Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume. Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for
mobile phone compatibility and pairing
instructions.
Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial” (call previous outgoing phone
number)
“Call back” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “Call
John Smith work”.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Voice Text Reply — If Equipped
Uconnect can announce incoming text
messages. Push the VR button or Phone
button and say:

1. “
Listen
” to have the system read an
incoming text message. (Must have
compatible mobile phone paired to
Uconnect system.)

2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
NOTE:
Only use the numbering listed in the provided
table. Otherwise, the system will not transpose
the message. Did You Know:
Your mobile phone must have
the full implementation of the Message Access
Profile (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
Did You Know: Voice Text Reply is not
compatible with iPhone®, but if your vehicle is
equipped with Siri® Eyes Free, you can use your
voice to send a text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.
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124MULTIMEDIA
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone
is recommended to remain in Bluetooth® ON
mode.
Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system
Úpage 274.NAVIGATION MODE — IF EQUIPPED
OPERATING NAVIGATION MODE — IF
E
QUIPPED
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search for your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:

Navigation Search

1 — Back Button
2 — Search Box
3 — Type Of Search
4 — View Button
5 — Show/Hide Keyboard Button
6 — List/Map Button
7 — Keyboard Layout Button
8 — 123?! Button

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134MULTIMEDIA
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”. Using Voice Control
The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop-up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands. 2. When you hear a beep, say a command of
your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”.
NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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146MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located
on the surface of the steering wheel.

Remote Sound System Controls

Pushing the top of the left-hand switch will
increase the volume, and pushing the bottom of
the switch will decrease the volume.
Pushing the Voice Recognition (VR) button
below the volume controls will begin your voice
command functions Ú page 22.
The function of the right-hand control is
different depending on which mode you are in.
The following describes the right-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the right-hand switch will
“Scan” up for the next listenable station, and
pushing the bottom of the right-hand switch will
“Scan” down for the next listenable station.
Pushing the Phone pick up button on top of the
of the Scan buttons will open a phone call.
Pushing the Phone hang up button below the
Scan buttons will close a phone call.
PLAYER OPERATION
Pushing the switch up once will go to the next
track on the Player. Pushing the switch down
once will go to the beginning of the current track
or to the beginning of the previous track if it is
within one second after the current track begins
to play.
If you push the switch up or down twice, it plays
the second track; three times, it will play the
third, etc.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including
location, vehicle heath, and driver performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi -
cation. Don’t worry, you will not be charged.

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149
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS is designed to aid the driver in
maintaining vehicle control under adverse
braking conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Placing the ignition in the
OFF mode and to the ON mode again may reset
the ABS if the fault detected was only
momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
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150SAFETY
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS) and
Electronic Stability Control (ESC), Hill Start
Assist (HSA), Traction Control System (TCS), and
Trailer Sway Control (TSC). These systems
complement the Anti-Lock Brake System (ABS)
by optimizing the vehicle braking capability
during emergency braking maneuvers.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply
continuous braking pressure during the
stopping sequence (do not “pump” the brakes). Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Crosswind Assist (CWA)
CWA helps keep your vehicle from drifting out of
its lane due to unexpected crosswinds by
means of targeted braking of individual wheels.
The system will provide automatic stability
assistance to counteract the effect of strong
side wind. If a strong lateral wind is detected,
front and rear brakes on the affected side are applied, creating a steering effect that mitigates
the cross wind influence. During system
intervention, the driver should perceive the
natural stable handling feel of the vehicle.
Crosswind Assist will activate automatically
when the vehicle reaches speeds above
approximately 43 mph (70 km/h). When the
system is activated, the ESC Warning Light in
the instrument cluster will blink to warn the
driver.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for over/under steering of the
vehicle by applying the brake of the appropriate
wheel(s) to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel
position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel
position.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.

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SAFETY151
(Continued)
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.ESC Operating Modes

ESC OFF button Location

The ESC OFF button is located in the center
switch bank, next to the hazard flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving
situations. ESC should only be turned off for
specific reasons as noted below.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
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152SAFETY
ESC Partial Off
This mode is entered by momentarily pushing
the ESC OFF button.
When in the “Partial Off” mode, the TCS portion
of ESC, except for the “limited slip” feature
described in the TCS section, has been disabled
and the ESC OFF Indicator Light will be
illuminated. When in the “Partial Off” mode,
ESC will operate without engine torque
management. This mode is intended to be used
if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction.
To turn ESC on again, momentarily push the
ESC OFF button. This will restore the normal
“ESC On” mode of operation. NOTE:
To improve the vehicle's traction when driving
with snow chains, or starting off in deep snow,
sand or gravel, it may be desirable to switch to
the “Partial Off” mode by pushing the ESC OFF
button. Once the situation requiring ESC to be
switched to the “Partial Off” mode is overcome,
turn ESC back on by momentarily pushing the
ESC OFF button. This may be done while the
vehicle is in motion.ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The ESC Activation/Malfunction
Indicator Light in the instrument
cluster will come on when the ignition
is turned to the ON mode. It should go
out with the engine running. If the ESC
Activation/Malfunction Indicator Light comes
on continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The ESC Activation/Malfunction Indicator Light
starts to flash as soon as the tires lose traction
and the ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
WARNING!
When in “Partial Off” mode, the TCS func -
tionality of ESC, (except for the limited slip
feature described in the TCS section), has
been disabled and the ESC OFF Indicator
Light will be illuminated. When in “Partial
Off” mode, the engine power reduction
feature of TCS is disabled, and the
enhanced vehicle stability offered by the
ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.

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